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Wool Kitchen & Bath Store

3.2 (13 reviews)
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4 years ago

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7 years ago

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9 years ago

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7 years ago

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13 years ago

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14 years ago

Only plumbing wholesale store to have the kitchen sink that I've been looking for months! For that they get 5 stars.

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7 years ago

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8 years ago

Great service. The sales rep, Midaymis had a lot of knowledge on everything and was able to supply what was needed for my project.

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8 years ago

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6 years ago

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13 years ago

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Jeff W.

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Your Kitchen & Bath - Custom matte black Modernaire hood with gold trim.

Your Kitchen & Bath

(28 reviews)

$$

Came here twice, first time to see what they had. Second time to ask questions. I was greeted by an…read moreolder gentleman who sits at the front. I told him I was here last week "oh yeah I remember you you came with your wife" no, I came solo. They have beautiful kitchen and an array of cabinets and fixtures. Came back a week later to follow up on one of the kitchens I was interested in purchasing. I guess there was only one other guy working on a Saturday who could answer any of my questions and he was occupied with another customer. No idea how long I would've been waiting there. I didn't have much time to waste. (Not their fault) My impression was that they weren't interested in doing business with me ‍ I started walking around the showroom and as I look at one kitchen the older gentleman tells me "that's Canadian" ... ok so I think to myself...not sure what that means...does that = better quality...was he telling me that because he thinks I can't afford it? I'm not sure. I wasn't given an other explanation as he walks away. Kitchens are big investments and I would've expected better customer service. Needless to say I didn't wait around to see how the rest of my experience would've been. I didn't have much time to waste. I can't comment on the pricing. Either way go check them out. It's a nice showroom by the Falls. Hopefully you have a better experience. They are one of the higher rated local kitchen and bath places. Reply to Jorge's comment (11-16-19): thank you Jorge for your follow up. At no time was there ever mention of the possibility of making an appointment. That would have been nice to know when I was told to wait for a designer. I am an understanding person but would like to be informed of the process. The gentleman at the front who handles walk-ins must have been attending a person over the phone (although he was not on the phone at the time of my walk-in). I would be glad to set up an appointment with you to see what YKB truly offers.

update on my defective ice maker that this store refuses to fix or replace...I have called more…read morethan 10 times, I have sent 15 plus emails and have waited on the phone with uline representatives for hours....I have received no help. I offered to bring the unit back to the store myself and trust me as an old retired person that would have been no easy feat....they refused to take it.. Below is a picture of how the unit ices up after only 3 weeks...my salesman Eddy Perez has be zero help. Buyer beware

Scott Appliances

Scott Appliances

(8 reviews)

We have done business with this local family-owned company many times over the years and always…read morehad a good experience. However, yesterday they provided advice above anything we have ever had an any appliance store. Our very expensive 5-6 year old GE Monogram Advantium microwave suddenly started "sparking." We called Scott Appliances for advice re service or replacement. Over the phone, David Scott said that the rack inside the appliance could be problematic and was not needed except when cooking multiple items. He suggested that we remove it to see if that had an effect. It turned out that the support bracket inside the unit was worn and reacting with the rack creating the spark. His knowledge of microwave issues solved the problem so instead of an expensive repair or a replacement in the $3-4,000 range we can continue to get many more years of service from this unit. Thank you David and Scott Appliances; needless to say we will continue to use you for all our appliance needs.

We purchased a Thermador combination convection oven and speed oven. The speed oven stopped working…read moreafter only 1 day. They were not helpful in trying to fix this. They claimed they had no other unit to replace it with. Thermador gave me the run around first saying it would be fixed, then saying they didn't have the parts, then saying it would be replaced, then saying the unit was backordered for months. I have requested several times to return the unit and be refunded. This has not been resolved. Do not trust them. Shop elsewhere.

Calusa Glass Industries

Calusa Glass Industries

(2 reviews)

Calusa Glass delivered the three C's, Cost, Communication and Quality…read more In February 2022, my wife wanted to put a glass door between the living area and the sleeping areas in our house in order to create a sense of separation. We contacted Calusa Glass to build our 10 ft tall glass door and they did a great job. Silvio sat down with us and really understood what my wife wanted and the look she was going for. He made recommendations that made the piece stand out even more than our original concept. Once he knew what we wanted, he drew it up, had a manufactured, and had his technicians come and install it. Every person who walks into our house comments on how wonderful the door looks and how much class it adds to the house. Then, in December 2023, we called on Calusa glass again to create a 72 inch diameter glass table topper for our wood dinner table. Again, Silvio, took the time to understand what look my wife wanted and delivered a great piece that has garnered only positive comments and will protect the wood beneath it for as long as we have the table. For custom glass, I would only recommend Silvio and Calusa Glass.

You will waste lot of time with Calusa Glass and most likely wont get any business done. Mr…read more Silvio, the owner unfortunately runs this business as semi scam. He lies a lot , makes inappropriate jokes, but 0 work done. We Made an order in july and paid fully, he promised job to be done in 2 months. Than we received lots of lies and in 3 months he asked more money since according to him labor got more expensive, regardless the contract we had. Unfortunately, i agreed because already had committed to him and waited so long, however in 3 more months after he apologized and says he cant do it at all , because none of his employees wants to work. He is a scam artistist and disgrace of his own company, very upset and definitely don't recommend anyone do business with him. It cost us lot of time and money to deal with him.

Doors Galour

Doors Galour

(32 reviews)

After weeks of waiting for a closet door that was promised in one week, when we picked it up and…read morebrought it home, it was 3 inches SHORT versus the specs we had requested. The sales agent, Giovanni, had no interest in making it right, nor did the business owner Jorge Toledo. Giovanni put the order in 9 days too late, only after I followed up AFTER he had promised the door. Turns out he dropped the ball and didn't even bother to put the order in. Then he changed the date to make it look like the order originated on Sept 24 (based on what the receptionist said), but I had paid a deposit for the door 12 days before that. They wouldn't return calls, and told us to basically pound sand unless we again drove the 1.5 hour round trip out to their office from downtown to drop off their incorrectly measured door. A 79" door is useless when you paid for a 82" door. At first the receptionist said the owner authorized production of a new door and could have it ready by the next day and would confirm later, but nobody called back. When I followed up the next day, they had changed their minds as they weren't interested in making it right for a customer. Giovanni said he didn't care and he could sell the 79" door to someone else. They have no honor at this business. Do not use them, but if you have to, pay the extra 3% credit card fee as at least you can take it up with your credit card company when they invariably don't deliver as promised. I'd give them a zero if I could. Paid tolls and gas and about 12 hours of my time arranging to get a door built, endless phone calls that they don't return (their voicemail is also always full). Threats of not giving me a refund unless I dropped it off (as they wouldn't pick it up). Owner was promised to call me back but never did. Like other reviews I've read I guess he doesn't care. Only received one call back after making about 20 calls to them. Don't waste your time or money. Worst customer service I have ever experienced in my life.

WARNING - Do NOT use them! Entire experience was a nightmare. Shame on me for not having checked…read morethe reviews prior to hiring them.

Wool Kitchen & Bath Store - kitchenandbath - Updated May 2026

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