1. Pacific Kitchen & Home

0

Aventura, FL

Cancel

Open app

Search

Pacific Kitchen & Home

5.0 (1 review)

Pacific Kitchen & Home Photos

You might also consider

Recommended Reviews - Pacific Kitchen & Home

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Pacific Kitchen & Home

You might also consider

AJ Madison Home & Kitchen Appliances Showroom - Visit our Miami showroom and experience over 2000 appliances.

AJ Madison Home & Kitchen Appliances Showroom

1.7(1.2k reviews)
3.0 mi
•$$

Abi Was very friendly and helpful. Worked with us and explained the different options within our…read morebudget. I would highly recommend!

1/5 -- Absolutely unacceptable customer service…read more I cannot believe a company operates like this. We did not even choose AJ Madison. We purchased a home where the refrigerator and freezer had originally been supplied and installed through them. The freezer was defective, and what should have been a simple replacement has turned into a TWO MONTH nightmare because AJ Madison takes virtually ZERO ownership of the process. They would not provide someone to remove the defective freezer. They would not provide an installer for the replacement. They did not properly coordinate haul away. Their communication has been horrible. Nothing seems to happen unless I call, email, follow up, send documentation, explain everything again, and basically roll up my sleeves and do their job for them. We were forced to hire our own professionals and have now incurred approximately $1,200 in expenses dealing with THEIR defective freezer. It gets worse. The installer WE had to find discovered that the required pairing kit between the refrigerator and freezer was missing and commented on how terribly the original setup had been put together. So not only are we dealing with a defective freezer, we discovered problems with how the appliances had originally been installed. We then had to purchase the missing components ourselves and pay professionals to put everything together properly. Meanwhile, the old freezer ended up sitting in our garage because, once again, WE had to figure out removal and haul away. After two months of this nonsense and approximately $1,200 out of our pocket, AJ Madison finally offers $400. Insulting enough considering our actual expenses, but somehow they even managed to make THAT difficult. They refuse to issue the check to ME, the homeowner who actually paid the expenses and has been handling this entire mess. Instead, because the original account was apparently under the builder's name, their outdated accounting process supposedly requires them to mail the check to the builder. So now I have to wait weeks for AJ Madison to mail MY reimbursement to someone else, then wait for that person to receive it, and then have them write ANOTHER check to me. ARE YOU SERIOUS? I own the house. I paid the expenses. I hired the contractors. I provided the receipts. I dealt with AJ Madison. I dealt with the defective freezer. Why exactly are you sending reimbursement for MY expenses to somebody else? This perfectly summarizes AJ Madison. Defective freezer? Customer's problem. Need removal? Customer's problem. Need an installer? Customer's problem. Need haul away? Customer's problem. Missing pairing kit? Customer's problem. Warranty coordination? Customer's problem. Spend $1,200 fixing the situation? Here is $400, but apparently we cannot even make the check payable to you. The complete lack of communication and accountability is unbelievable. Appliances can fail. That happens. What matters is how a company responds when something goes wrong, and that is exactly where AJ Madison has completely failed us. Two months of chasing them, approximately $1,200 out of pocket, outside contractors, a missing pairing kit, terrible communication, an old freezer sitting in our garage, and endless unnecessary complications. We inherited AJ Madison when we purchased this house. After this experience, I would NEVER voluntarily choose them. If something goes wrong with your appliance, be prepared to become the customer, project manager, warranty coordinator, installer coordinator, removal coordinator and reimbursement department all at the same time. Absolutely ridiculous.

Photos
AJ Madison Home & Kitchen Appliances Showroom - Visit our Miami Appliance Showroom and experience the beauty of Monogram appliances.

Visit our Miami Appliance Showroom and experience the beauty of Monogram appliances.

AJ Madison Home & Kitchen Appliances Showroom - Visit our Miami Appliance Showroom and experience the beauty of Monogram appliances.

Visit our Miami Appliance Showroom and experience the beauty of Monogram appliances.

AJ Madison Home & Kitchen Appliances Showroom - Jennair Appliance display located at our Miami Showroom

See all

Jennair Appliance display located at our Miami Showroom

Vroomeo Appliance Repair - The fridge wasn't cooling but after it was defrosted and thermostat replaced it started cooling again!

Vroomeo Appliance Repair

2.7(17 reviews)
4.2 mi

I called for a service call for my clothes dryer. I was charged $89 and told this charge would be…read moreapplied to the repair of my dryer. The technician came, completely took apart my dryer, left parts scattered all over the laundry room floor and never reconnected my dryer vent hose. He advised me to buy a new dryer. He said I should buy a new stackable washer/dryer set as a new dryer would not fit on my washer that is still in good working condition. Knowing that a stackable washer/dryer set is running around 2K, I asked to have the part replaced. He said he would look for the part and let me know. I never got a call back about the part even after calling and texting Vroomeo several times and leaving specific messages. 2 weeks later, I'm now left with a mess in my laundry room, a broken dryer and no follow up from this company. I would strongly suggest you not use this company.

I paid these people $400 to hold me hostage for a week…read more Their tech was late, uncommunicative and most importantly did not fix my machine at all. I waited around all day for 5 days, one of the days he didn't even show up or let me know until I texted to ask if he was still coming. Each time he said it was "fixed" then rushed out of the house without testing the machine properly, leaving me with a machine that was still just as broken as when we started. After day FIVE of this i've finally given up and will be buying a new machine. I'm out $400 and no one at the company will return my calls. STAY AWAY.

Photos
Vroomeo Appliance Repair - My fridge wasn't cooling but when technician came, he defrosted the ice and changed the thermostat and it started cooling again!

My fridge wasn't cooling but when technician came, he defrosted the ice and changed the thermostat and it started cooling again!

Vroomeo Appliance Repair
Vroomeo Appliance Repair - Appliance installa

See all

Appliance installa

Pacific Kitchen & Home - appliances - Updated October 2026

Loading...
Loading...
Loading...