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Wrap My Kitchen

3.7 (3 reviews)
Open • 8:30 am - 5:00 pm

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1 day

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100%

Services - Wrap My Kitchen

Cabinet refacing

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Factory Direct Renovations Group - Transformational

Factory Direct Renovations Group

(29 reviews)

With Such a Horrendous, Unbearable, and Disorganized Experience we had; this is By Far the Worst…read moreHome Owners Nightmare we have Encountered.. Looking for a Company to Reface Our Kitchen Cabinets along with Our Backroom Cabinets I came across a Yelp Friend that Promotes Factory Direct. After getting In-Contact with Daniel at Factory Direct he Scheduled Us an Appointment with Bruce the Interior Designer. Bruce came over with All Color Options, Designs, and Insight. We Fell In-Love with Everything he pitched (A Great Salesman). We pulled the Trigger with an Estimate to have the Cabinets Refaced in 2 Days, No Longer than a Week. All Cabinets were Measured and we were Introduced to Maurice the Contractor and Jason the Project Manager. They Submitted Our Order after Measuring and some Provisions to Our Kitchen such as taking out the Wine Cabinet, Placing Cabinet Doors on Our Microwave Opening, and More. We were Excited and Very Confident that this was going to be a Smooth Transaction. Once the Cabinets came in from the Manufacture, Instillation was Scheduled and Maurice began his work. Two Days turned into Two Weeks then in-turn was not Complete for Over SIX Months... With Over a Dozen Re-Orders and Send-Backs of the Cabinet Doors they still Returned to Us with Blemishes, Scratches, and Unpleasing Finished Work. On top of this Headache, Maurice was Unprofessional, Careless, Sloppy, and Disorganized which in turn falls to the Project Manger Not doing his Job or caring about the Customer. They left us with Damage to Surrounding Areas without Any Fix. We had Countless Conversations with Jason along with Bruce of which neither could find a Suitable Solution. We lived this long with Everything Out of Our Cabinets being All Over Our House. Each time Maurice came to "Fix" or Exchange the Doors a Huge Mess was left being a Huge Frustration to Us. Due to Signing a Contract with Factory Direct we were Stuck with this Vexation Day in and Day Out. Communication was Extremely Poor with Show-Up's Not Scheduled, Us Being Left in the Dark, and Pure Distrust. I would Never Recommend Factory Direct Renovations Group for Any Kind of Home Project or as a Company. This is as we are still awaiting a Piece that they Promised us..

Kitchen, bathrooms remodeling, including wall removed, interior doors changed, baseboards and crown…read moremolding, etc. quality of work was very poor because the owner doesn't care about his workers and kept on sending wrong materials and tried to get away with not doing part of what was on the contract. i gave this company a TWO STAR, because he has good workers. He did hire a manager at the end and this manager came to see what hadn't been done and after I fought with the owner (GC) i decided to finish some work with other workers on my own and his manager was able to give me partial credit. I would never do or recommend this company to any of my neighbors who came to see my remodeling. AGAIN HE HAS GOOD WORKERS, BUT HE DOESNT DESERVE THESE WORKERS. I BELIEVE THEY ALL DO WORK ON THEIR OWN AS WELL.

Wrap My Kitchen - kitchenandbath - Updated May 2026

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