Abi Was very friendly and helpful. Worked with us and explained the different options within our…read morebudget. I would highly recommend!

1/5 -- Absolutely unacceptable customer service…read more I cannot believe a company operates like this. We did not even choose AJ Madison. We purchased a home where the refrigerator and freezer had originally been supplied and installed through them. The freezer was defective, and what should have been a simple replacement has turned into a TWO MONTH nightmare because AJ Madison takes virtually ZERO ownership of the process. They would not provide someone to remove the defective freezer. They would not provide an installer for the replacement. They did not properly coordinate haul away. Their communication has been horrible. Nothing seems to happen unless I call, email, follow up, send documentation, explain everything again, and basically roll up my sleeves and do their job for them. We were forced to hire our own professionals and have now incurred approximately $1,200 in expenses dealing with THEIR defective freezer. It gets worse. The installer WE had to find discovered that the required pairing kit between the refrigerator and freezer was missing and commented on how terribly the original setup had been put together. So not only are we dealing with a defective freezer, we discovered problems with how the appliances had originally been installed. We then had to purchase the missing components ourselves and pay professionals to put everything together properly. Meanwhile, the old freezer ended up sitting in our garage because, once again, WE had to figure out removal and haul away. After two months of this nonsense and approximately $1,200 out of our pocket, AJ Madison finally offers $400. Insulting enough considering our actual expenses, but somehow they even managed to make THAT difficult. They refuse to issue the check to ME, the homeowner who actually paid the expenses and has been handling this entire mess. Instead, because the original account was apparently under the builder's name, their outdated accounting process supposedly requires them to mail the check to the builder. So now I have to wait weeks for AJ Madison to mail MY reimbursement to someone else, then wait for that person to receive it, and then have them write ANOTHER check to me. ARE YOU SERIOUS? I own the house. I paid the expenses. I hired the contractors. I provided the receipts. I dealt with AJ Madison. I dealt with the defective freezer. Why exactly are you sending reimbursement for MY expenses to somebody else? This perfectly summarizes AJ Madison. Defective freezer? Customer's problem. Need removal? Customer's problem. Need an installer? Customer's problem. Need haul away? Customer's problem. Missing pairing kit? Customer's problem. Warranty coordination? Customer's problem. Spend $1,200 fixing the situation? Here is $400, but apparently we cannot even make the check payable to you. The complete lack of communication and accountability is unbelievable. Appliances can fail. That happens. What matters is how a company responds when something goes wrong, and that is exactly where AJ Madison has completely failed us. Two months of chasing them, approximately $1,200 out of pocket, outside contractors, a missing pairing kit, terrible communication, an old freezer sitting in our garage, and endless unnecessary complications. We inherited AJ Madison when we purchased this house. After this experience, I would NEVER voluntarily choose them. If something goes wrong with your appliance, be prepared to become the customer, project manager, warranty coordinator, installer coordinator, removal coordinator and reimbursement department all at the same time. Absolutely ridiculous.

Worst company ever! Bought tile from them, they promised 2 weeks delivery to get the order and then…read morenever delivered as promised. It's been over 5 weeks, causing losses in time, project delayed and excuses for non-delivery. Will never buy or recommend ever again.

Customer service was amazing. We have purchased tiles, a vanity and a pedestal sink. Right away…read morewhen we entered the store we were greeted and the gentleman asked if we needed some help. At that moment we did not. Once we toured the store and saw the amazing products that they had, the gentleman was very helpful and knowledgeable and assisted un in the purchasing process. Prices are extremely extremely competitive. Many products are European with amazing designs. I will continue shopping at this place as we remodel more spaces in our home.

I was very happy with my experience. I just love the wonderful, modern selection of bathroom…read moreaccessories at a reasonable price. The designs are fabulous. The tile is gorgeous. I did two bathrooms with everything from DAX. The customer service is good. It's normal throughout the industry to wait up to 2 weeks if an item is not in stock. Most items are in stock at their warehouse near MIA airport - if not they order the item and have it within 3-7 days. The ladies are very helpful and professional. I will definitely use DAX again.

The worst customer service ever! I asked for the replacement of a piece (which is $5 ) and they…read morekept me waiting for 2 weeks! even asking for a video to prove them that the piece is not functioning.

This your go-to place for lighting and bathroom. The selection is amazing and in all price ranges…read moretoo. I worked with Daniel who helped even with design suggestions. He has an amazing eye and his recommendations were on point. Do yourself a favor and go to Farrey's for all your remodel needs. You won't regret it.

Huge place. Tons of beautiful lights and chandeliers. I saw chandeliers ranging from $1,500 to…read more$22,000. So i guess there's something for all price ranges. There was a bit of renovating happening inside but it didn't impact the viewing of the lights. I was also impressed with the landscaping outside in the front. Beautiful! I didnt see tons of parking. Maybe because there aren't plenty customers at the same time. We did purchase something. The staff was nice. They offered us water and Cuban coffee. I told him that we need champagne for these prices. Lol! I hate that I cant remember the name of the man who helped us. I took away one star because I think it took too long for someone to ask if we needed help.

Expert knowledge and professional service is not a thing of the past! Abitare Italia is outstanding…read morein all regards. After meeting with several window treatment companies, we can attest that this company is in a category all by themselves. Our initial phone call was answered promptly, and our home visit was easily set, accommodating our schedule. Josh and his father arrived on time and attentively listened to our needs. They patiently took us through our different treatment options and offered immensely helpful suggestions and guidance. In fact, Josh provided suggestions that none of the other companies had thought of! It was clear they were extremely knowledgeable about their products and had many experiences to draw upon as they formulated a plan for our home. It was clear that they were the right company for our project. This decision was reaffirmed as they answered our follow-up questions promptly and clearly. During the installation of our Loman screens and blackout shades, Josh demonstrated great expertise and skill. He was extremely accommodating to a few last-minute adjustments and was very careful/respectful of our home. He is a gem. Abitare Italia is a family run business that embodies the old school principles of professionalism, pride, and customer service. A true find....highly recommend without hesitation. WELL DONE Abitare Italia!!!

Shortly after my arrival to my condo in Sunny Isles the cord on my old blinds suddenly broke. I…read morewas on a short visit and needed a quick turn around of a reliable company with modern blind options and quick order processing and installation. I reached out to Ita and her family after a quick internet search and never looked back. Arbitare Italia is a wonderful family owned and run company that checked all the boxes for my urgent needs. Not only we're the blinds I selected quickly manufactured they are beautifully stylish and I even splurged and included motors in all 3 of them. Their pricing was also quite fair and very competitive with the prices I had paid in the past in another location. Overall I can confidently recommend Arbitare Italia to anyone looking to buy new blinds. Because they are a family owned business they even offered a 5 year service/ defect warranty on their products. This was a home run for me ..... thanks again Ita to the whole family for a job well done.

Thank you Birgit, for all the help! The Watrline team was extremely helpful with the entire process…read moreand highly recommend them to other contractors.

Just completed a bathroom project and we have had a most positive excellent experience. Nick kept…read moreus up to date with photos and texts communicating with us on a daily basis. We had full confidence in the workmanship and would highly recommend to anyone considering a great gc in the miami beach area.

I am writing this review because my contractor (Nick) went out of his way to accommodate me and my…read moreout of state remodeling project. I had originally contacted four different contractors for my project and had one week to decide who and what to do before I head back to SF. Out of the four, 2 could not properly communicate in English and the third one was trying to sell me things I didn't even need. Nick called the day before to confirm our appointment and showed up on time which is very important to me. He listened to what I wanted and then suggested some ideas that I didn't even think of. Then he explained the permitting process which seems to be a big deal in Florida and what we needed to obtain permits. He even gave me the name and address of a local supply house where I could get my cabinets, countertops, tiles, and fixtures. He provided me with a proposal within 48 hrs (just like he said) and his prices were in line with the others. Needless to say, I choose his company and headed back home. On the day of the deliveries, the delivery companies would not deliver the material upstairs to my condo unit, so his guys stopped their work and delivered the stuff upstairs.(he didn't even charge me for it!). He kept me updated on the progress of the project and sent me weekly pictures. There were a few issues that came up after the demolition but he explained them in detail, gave me an estimate on the additional costs, and asked if it was ok to proceed. When he was finished, I was ecstatic as I could not believe how nice the kitchen and bathrooms had turned out. This guy exceeded my expectations and I would highly recommend him to anyone who is thinking of doing a remodeling project.

It took forever to get our kitchen..... And truthfully it wasn't worth the wait:.... After finally…read moreinstalling with NO instructions I feel like I bought an ikea kitchen..... The quality of the cabinets is flimsy....its def not worth the money or the time..... I gave it a 3 star for its appeal bc it is a sexy look..... But from afar

We absolutely love our new kitchen Cabinets. The quality is great and they are beautiful. You guys…read morewere so great with your customer service, and our experience has been exceptionally positive with European Cabinets and Design. Everything from the beginning stage of the design to the timing delivery and installation was superb. I will forward some pictures. Thanks again for your great service! -Ellen K.