Upon moving to Downtown Easton, Ciao quickly became one of our go-to spots for quick eats. It's a…read moresmall, clean, and easy-to-order spot located in the heart of downtown. This was always a spot I walked by but never stopped, but after moving here and giving it a shot, I wish I could go back in time. Whether you order a hot sandwich smothered in sauce or a classic cold sub, you're guaranteed a loaded, consistently well-made, delicious sandwich.
The attached photos are from today's meal, which was very quick, looked amazing, and tasted even better. We had two of the munchies, the Spicy Garlic Pizza Bites and the Fried Ravioli. Both were tasty and affordable. For the sandwiches, today I got The Balboa (1/2) and my boyfriend got The Italiano (whole). The chicken in The Balboa were delicious, traditional Italian style breaded cutlets. Despite being covered in their sauce and cheese, both the roll and the breading on the cutlets remained perfectly crispy. The bread is always great, and today I opted for the garlic bread semolina which added a great flavor for this sandwich.
I got two thumbs up from my boyfriend about The Italiano, I couldn't really get a word from him while he was eating because he was loving this sandwich so much. I asked him if it was "better than Wawa", and if looks could kill, I wouldn't be writing this right now. His face said, "you didn't even just ask me that".
Besides our successful meal today, I also wanted to share an amazing service experience I had at Ciao last week. The shop was packed, and I ended up waiting around 20 minutes on a Sunday afternoon. I didn't think much of it to be honest...Given how busy they were, the employees were clearly focused, working very hard, and turning out one amazing looking sandwich after another.
When my order was ready, the owner (or manager) handed me my bag, apologized for the wait, and insisted I take a free dessert from their fridge. I hadn't complained and honestly didn't mind waiting, but that gesture spoke volumes. Some might see waiting as an inconvenience worth some sort of refund/reward, but given all of the circumstances I noted earlier, I see that as a sign of a small business thriving. So, to me, this gesture showed me how much they truly value their customers and how committed they are to creating a positive experience worth returning to. The fact that they went above and beyond only confirmed why Ciao has quickly become one of my favorite local spots.
And can't forget... the cheesecake was also great!
So whether you're ordering eat in and sitting outside enjoying Downtown, doing take out for pick up, or ordering to-go from online, I highly recommend Ciao for a tasty sandwich, great side options, and wonderful service.