I placed an online order for Flavacol to pickup at the store…read more I received a phone call letting me know they didn't actually have any in store and would order it for me. then i would receive a call when it arrived so i could come pick it up. i got another call from another employee letting me know the same thing a different day lol. very nice they were on it! and when my order was ready for pickup i was notified immediately by phone and email. when i walked in i didn't have to say much someone was already walking to grab my bag. obviously this is a hardware store but they do sell a variety of ends!

They really go out of their way to provide excellent service. It's so nice to have a small town…read morehardware store here in Danville. Always friendly and vey helpful! Special thanks to Chuck for helping me with a plumbing issue

We've been doing renovations and Ace has been our go-to. It's never overwhelming, the staff is…read moreincredibly friendly and quick to give you a hand! For a small shop, you'd be surprised at the selection! The prices are on par with every other hardware store, but Ace by far is my favorite. We usually only go to the big box stores if we have to.

I like this small town hardware store. Sadly, we end up here a lot when Lowe's can't fulfill our…read moreneeds. Sad for Lowe's! We also go here for a quick stop vs. journeying through those huge hardware stores. The people are very nice. Their prices are possibly slightly higher than a larger chain, but not enough to turn anyone away.

They didn't have what I was looking for but the staff is very helpful. They tried to help me out…read moreanyway possible.

I have been driving past this Lowes location for years and didn't really know of its existence…read morebecause I have a Lowes in Mooresville much closer to me that I shop at regularly. But my Lowes doesn't sell compactor trash bags for some reason and I have been going to the Bloomington store because it avoids traffic with practically all interstate travel for me. This Lowes does carry trash bags for my trash compactor and I saved a trip elsewhere because I came to Avon to shop at Best Buy and eat lunch. We also took a look at the outside garden department but only about half the stock was out because it's still early in the planting season. I used the check out in the garden area and got quick service. I found a garden tool I didn't know I needed until I saw it in the lane.

Your company is terrible This was a terrible product…read more You have terrible customer service I will never, and my company will never shop at your store again I returned this crappy mixer less than 24 hrs. It appeared to have bean opened, had minor scratches, parts were not labeled, and was not at all what I expected. Yet I had to pay an exorbitant restock fee even after calling customer service and offering to except a full in store credit. Bad way to to business

Anytime you have a project, check here first... chances are they have what you need at better…read moreprices than the larger home improvement stores. Most of the staff is pretty knowledgeable , so don't hesitate to ask for help. Also you want to sign up for their mailing list, because they have a lot of specials and coupons, making their low prices even better. They also have goods for beginners like me all the way to professional grade goods for contractors.

This was my first visit to the Menards in Avon. While Menards is a big box store, I like this…read moreWisconsin based chain because it has a down home feel and I can usually find what I am looking for. I like the selection of spring annuals. I was looking for some phlox and the plants all seemed to be mixed together so it was hard to find. The garden manager was friendly and told me they were sold out. Dang. I did pick up some seeds and deck cleaner. Prices on most items are more reasonable than other big box stores. This store is fairly popular and was crowded with shoppers. The lines were long to check-out, but moved quickly. I was in and out in 30 minutes. Parking is plentiful. I'd recommend going early morning to avoid the crowds.

I'm doing a community garden project with my church and needed soil amendments to aerate the raised…read morebeds we're building. I'm pretty self sufficient, but I could NOT find the items I was looking for. I found Angel working in a nearby aisle and he was super gracious. Turns out the items had been stocked somewhere completely different, but he was able to track them down, and he even got me a different cart so I could more easily get them to my car. I know he was extra busy but taking the time to help reminded me that there are decent humans out here. Coincidence that Angel helped with a church project? You be the judge.

My Husband & I bought a new $2,000 Craftsman Riding Lawn Mower from the West 10th Street Lowe's…read morethis month and, while we absolutely LOVE our Mower, their Customer Service was VERY disappointing! The BEST things about this Store is that they are a large enough retailer to carry this brand at reasonable prices; their website is really easy to navigate; and, their local Delivery Representative, Charles, was a TRUE professional! Charles, unlike the rest of the Associates I spoke with, was polite, professional, on time, empathetic and, most importantly, showed INTEGRITY by personally calling back the following day to help correct the "wrong" made by the Store's delivery schedule and the condition of our Mower. You see... The 1st problem occurred when I ordered our Mower online. The site offered me the option for the time of delivery, for which I chose 12n-4p. In response, my Husband & I both took time off to be available specifically during that period. I even called that morning to confirm our delivery, for which a Lady assured me that our Mower had just been loaded & would be here as promised. At a quarter to 4p, I called back to check on the status of our delivery. I was kept on-hold for such a long period of time that I hung up & called back twice. By the time I finally reached someone, a Man answered & said that our Mower had just been loaded & was out for delivery... just like the Lady had claimed earlier that morning! I explained that my Husband & I had already cleared our scheduled from 12n-4p waiting for our Mower, and it was almost 5p then. That's when the Man explained that the delivery schedule was actually 8a-8p, not the 12n-4p option that was offered to us online. I was livid! He assured me that, since we were just 2 Exits from the Store, the Driver should be there in less than 20 minutes. He even offered to call the Driver while we stayed on the line. As luck would have it, we were disconnected as he tried to put me on-hold & the phone continued ringing, with no answer, the 2 times I tried calling back! (Btw, he had our information right in front of him & he could have called me back; but, he never did!) Now we come to the 2nd problem which occurred when our Mower was finally delivered at 7p!!! When the Driver (Charles) unloaded the Mower, my Husband noticed that the key was already in the ignition & that the ignition was in the "On" position. He expressed concerned & soon realized that the Mower was loaded with a COMPLETELY DEAD BATTERY!! With everything that we had already gone through, my Husband was pretty upset. But, Charles was so understanding, apologetic & such a WONDERFUL ambassador for the Company that my Husband agreed to accept the Mower on the condition that he'd use our own charger for the battery. And, if that didn't work, Lowe's would have to make it right the next day. Charles agreed. I called the Store to tell them what happened & all the Lady I spoke with said was, "Oh, I'm sorry." Thank GOD the 10th Street Store has at least ONE Associate (Charles) who knows what TRUE Customer Service is all about! He even called me back the following day to personally check to make sure that our battery took a charge, to apologize for our less-than-pleasant experience & to assure us that he would have personally brought us a new battery, if necessary... How refreshing!!

Not a good experience. I wanted to purchase two bathroom vanities and arrange for installation…read more According to the Lowe's website this was the only location in the area that had the vanities that I wanted in stock. I couldn't find an associate in or near the Bathrooms department Finally I saw an employee and she said, "Whatcha need?" Apparently she didn't work in this department so I kept searching for an associate. The second employee that I found told me the name of the associate that worked in this department and said he would be back soon. When this third associate returned I told him that I wanted to arrange for installation for two bathroom vanities. He told me that would be arranged through the appliance department. He told an appliance associate that I needed to set up installation for vanities. The appliance associate said he didn't know how to do that, so the Bath associate explained how to do it. Finally after the Bath associate walked away the Appliance associate ended up telling me that they didn't offer installation for bathroom vanities. I pointed out that there was a sign in the vanity saying "Installation Available." He said it wasn't allowing him to set it up so it wasn't available. A wasted hour and after speaking with four different associates I couldn't get what I needed. The next time I'll go to Home Depot where they have great, knowledgeable associates.

I was impressed on how they made the duplication so fast and easy! When i went home to try the…read moreduplicate it is like the old key that we have like one in and my knob open right away! The price is also way cheaper than those in Kroger, Walmart and etc!

From the owner: DC Lock and Safe offers high quality safes. Call us today to get more information.read more

Fairly unassuming from the outside but Holy Cow Batman, this place is fantastic! almost like…read morestepping into another world. An absolutely amazing selection of plants, flowers, gifts, Knick Knacks, pots, grills, and items for your patio/outdoor space. And a bistro! You could easily spend the entire afternoon (or longer) browsing. We liked it so much we visited two weeks in a row.

If you are a plant lover, you will definitely love walking through here. They have lots of options…read morefor outdoor and indoor houseplants. I came in shopping for some houseplants and was really impressed with the selection. They also have tons of wonderful options for pots and planters. As you browse through the store they also have a lot of unique home-good items and unique ideas for gifts. They even have a restaurant. The staff were very friendly and helpful! I will definitely be back as it is so fun to explore and look for new plants!