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    The Hardware Store

    3.0 (2 reviews)
    Closed 10:00 am - 3:00 pm

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    6 years ago

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    4 years ago

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    Ace Hardware West Washington

    Ace Hardware West Washington

    4.0
    (4 reviews)
    8.0 mi
    $

    Luv this place, they are actually really helpful. Especially when you come in needing such things…read moreas doohickeys and thingamabobs. Very skilled at charades and guessing what you might be trying to say. And if they can't guess it, they get more players (store emploees) involved, until the mystery is solved and the proper tool or gadget guessed and found for you. I have always heeded their advice and they have not steered me wrong yet. So much better than those huge stores where you have to beg folks to help you and run around finding them, which can take a few miles. In this ACE store, you won't make it to the first aisle without someone greeting you and asking if you need help finding something. Kudos to this mom & pop store.

    A miraculous place. Was told they have a lot of nuts and bolts including metric and it's no lie. I…read morewent in to replace a screw and a finishing washer for a 1960 Vespa Motorscooter headlight bezel and presto! I had them in my hands in five minutes. Then they sold me a fingered oven glove which was just what I needed for my small hand. I have literally been looking for months for this thing. So then I asked them if they also had cotton candy and a pony and that's when I finally struck out. A real true-blue old hardware place like I like them. It's basically the Tardis inside. Looks like a standard Ace - but don't be fooled. Also, everyone is helpful and nice. A huge bonus. This is a bit of a drive for me but so worth it.

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    Ace Hardware West Washington
    They cut keys.
    They cut keys.
    Ace Hardware West Washington

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.2
    (43 reviews)
    8.2 mi

    My Husband & I bought a new $2,000 Craftsman Riding Lawn Mower from the West 10th Street Lowe's…read morethis month and, while we absolutely LOVE our Mower, their Customer Service was VERY disappointing! The BEST things about this Store is that they are a large enough retailer to carry this brand at reasonable prices; their website is really easy to navigate; and, their local Delivery Representative, Charles, was a TRUE professional! Charles, unlike the rest of the Associates I spoke with, was polite, professional, on time, empathetic and, most importantly, showed INTEGRITY by personally calling back the following day to help correct the "wrong" made by the Store's delivery schedule and the condition of our Mower. You see... The 1st problem occurred when I ordered our Mower online. The site offered me the option for the time of delivery, for which I chose 12n-4p. In response, my Husband & I both took time off to be available specifically during that period. I even called that morning to confirm our delivery, for which a Lady assured me that our Mower had just been loaded & would be here as promised. At a quarter to 4p, I called back to check on the status of our delivery. I was kept on-hold for such a long period of time that I hung up & called back twice. By the time I finally reached someone, a Man answered & said that our Mower had just been loaded & was out for delivery... just like the Lady had claimed earlier that morning! I explained that my Husband & I had already cleared our scheduled from 12n-4p waiting for our Mower, and it was almost 5p then. That's when the Man explained that the delivery schedule was actually 8a-8p, not the 12n-4p option that was offered to us online. I was livid! He assured me that, since we were just 2 Exits from the Store, the Driver should be there in less than 20 minutes. He even offered to call the Driver while we stayed on the line. As luck would have it, we were disconnected as he tried to put me on-hold & the phone continued ringing, with no answer, the 2 times I tried calling back! (Btw, he had our information right in front of him & he could have called me back; but, he never did!) Now we come to the 2nd problem which occurred when our Mower was finally delivered at 7p!!! When the Driver (Charles) unloaded the Mower, my Husband noticed that the key was already in the ignition & that the ignition was in the "On" position. He expressed concerned & soon realized that the Mower was loaded with a COMPLETELY DEAD BATTERY!! With everything that we had already gone through, my Husband was pretty upset. But, Charles was so understanding, apologetic & such a WONDERFUL ambassador for the Company that my Husband agreed to accept the Mower on the condition that he'd use our own charger for the battery. And, if that didn't work, Lowe's would have to make it right the next day. Charles agreed. I called the Store to tell them what happened & all the Lady I spoke with said was, "Oh, I'm sorry." Thank GOD the 10th Street Store has at least ONE Associate (Charles) who knows what TRUE Customer Service is all about! He even called me back the following day to personally check to make sure that our battery took a charge, to apologize for our less-than-pleasant experience & to assure us that he would have personally brought us a new battery, if necessary... How refreshing!!

    On thing I'll say is that all the Lowe's locations are consistently bad. Waiting in line while…read moreother employees are literally sitting on counters.

    Photos
    The one I had put in
    The one I had put in
    Holiday T-shirts
    Holiday T-shirts
    Black Friday they gave away 25 buckets to rewards members

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    Black Friday they gave away 25 buckets to rewards members
    Greendell Landscape Solutions

    Greendell Landscape Solutions

    4.4
    (12 reviews)
    8.4 mi
    $$

    We received outstanding service from the internal and yard help employees. Found great deals on…read moreclearance items that help soften the cost of our project. The delivery service was on schedule and the delivery driver was friendly and helpful.

    Before reading my review, understand I am only writing about the hardware and garden supplies part…read moreof the business. Due to living in a retirement community, we have a lot of restrictions on landscaping, so if you are looking for helpful information regarding their quality and pricing on landscaping, I advise look on to other reviews. Located between Mooresville and Monrovia on SR42 (when you can get passed the road construction, we were out looking for somethings for our patio a. The signage for the business is set back from the road, so don't speed by too quickly or you might miss it. When we pulled in, they have several buildings set up with hardware and planting aids. Lots of flowers and pots were available outside for you to browse at your leisure. In the back are lots of types of mulch to choose from and along the east side of the parking lot, plenty of stone for landscaping to look over too. Inside the multi level sheds, the experience was similar to browsing most plant centers and hardware stores. Help was available, but left customers to browse unless approached. My wife had something in mind and though they didn't carry it there, one of the staff mentioned another business a couple miles away that might be able to help. I like businesses helping each other especially local owned places. My wife also got some ideas for our sun room inspired by some of the items they had on hand. There didn't seem to be anything that gave us a "wow" moment, but it looked to be a decent place to check out if you are in the area and support an independent place instead of a big box store. Review #3921

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    Greendell Landscape Solutions
    Greendell Landscape Solutions
    Greendell Landscape Solutions

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    The Hardware Store - hardware - Updated June 2026

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