Literally a mom and pop hardware store. Those still exist in Cloverdale. There is a resident kitty…read morecat too that is super friendly. We went for some large sized zip ties. We struck out but it was nice to have the option to run inside here and see if they had some available.

Often they are out of what I need or stock only a few when I need more. The women cashiers are not…read morefriendly and often downright ignore you. I had multiple exchanges in which the cashier doesn't greet you with a smile and acts like a robot when conducting the sale. They need to learn customer appreciation as if their job depends on it. Which it could if customers decide to shop somewhere else. I have complained to the manager about them and nothing changed. They should all wear name tags so they can be identified and addressed by their names. But it is nice to have the store there.

I was halfway finished with the cleaning of my carpet when a light spray of water began leaking…read morefrom the lower end in the area of the rear right wheel. Then it stopped and started intermittently. Five minutes later a wider more forceful spray came out at a disconnect fitting. I immediately stopped the machine. I emptied the tank and returned to using just the vacuum function to gather the water it had dumped on the carpet. I went over the entire half of the carpet that had been cleaned before the fitting failed, wrapped up the cord, and I am preparing to return it to Headley Hardware. I should have gone to the place that has never failed to have quality, well maintained equipment. I was trying to save gas and give a local retailer some business. Never again. Oh, and the machine tank reeked of cat piss!

They always have good service. Worker's always nice. They usually have any thing you need. Way…read morebetter and quicker than going to Walmart.

We ordered a shower door for our new bathroom. Lowe's gave the installer who they recommended the…read moreWRONG door. The installer had issues from the beginning. He damaged the side walls and left four visible holes. While on the phone with Lowe's trying to figure out what to do about getting correct door, the installer left without a word. Now we are left with the wrong door a damaged shower. Terrible experience!!!

This is one of the best Lowe's. The employees are friendly and helpful. They always have a lot of…read morestock. It is never overrun with people so you can shop and not be consistently having to move out of the way . They have some of the nicest bathrooms in a business like this I have ever seen. They have ample parking .

They have virtually EVERYTHING! They know what it is even when you don't. And they know where it…read moreis! This store has inventory squirreled away EVERYWHERE! Even outside the store!

This is an old school hardware store that has more actual hardware than you'll find elsewhere in…read moreBloomington. They do everything from keys (including "digital chip" key clones) to vast amounts of nuts and bolts, SAE and metric, tools, supplies, home/industrial hardware. They are not Grainger or Lee's. They are not Lowes or Menards. Their prices are sometimes high, but they don't sell cheap gear. I wished they'd sell lumber and plants, but maybe it's better that they don't. They get five stars for being the best HARDWARE store in the area. You don't have to buy a huge blister pack to get just one or two of an item. Their clerks know what they have, and it's a good idea to ask them. They sometimes have better alternatives in mind, and their selection is vast for the size store they operate; they can save you a lot of time, unlike the big box stores, where there are no real specialists except the Big Item sales people. Go here first.

Spencer Hardware has a good selection and a great staff! They're always helpful! I'm glad I don't…read morehave to drive to Bloomington every time I need items for a home project.

We have placed special orders with Black Lumber twice. Both times, it was delivered in perfect…read moreshape, on time, and the same or better price than the big stores in town! We have had horrible luck with deliveries from other stores, we only go to Black now, Thank you!!

I love Black Lumber. Love, love, love…read more The staff's great, and it's really convenient (just south of Hillside) for those of us who live in town. A lot of Black's business is from contractors, and that's how I started going here (a couple guys I know work with them). But they're pleasant to regular retail customers too, and they have a good selection for basic hardware needs, as well as lumber and other building materials. Black also does cabinetry and sells some appliances (like kitchen hoods). One thing to know is that Black is part of the Do It Best distribution network. Actually, my only complaint is related to that. I sometimes buy yard/garden supplies here and have been disappointed by crappy plastic imports from China on a couple of occasions. But Black was nice about a return I made, so I can't get too irritated. For the ladies out there, this is the most woman-friendly hardware place in town. Women work the floor sometimes. Also, the staff is nice to kids.

I placed an online order for Flavacol to pickup at the store…read more I received a phone call letting me know they didn't actually have any in store and would order it for me. then i would receive a call when it arrived so i could come pick it up. i got another call from another employee letting me know the same thing a different day lol. very nice they were on it! and when my order was ready for pickup i was notified immediately by phone and email. when i walked in i didn't have to say much someone was already walking to grab my bag. obviously this is a hardware store but they do sell a variety of ends!

They really go out of their way to provide excellent service. It's so nice to have a small town…read morehardware store here in Danville. Always friendly and vey helpful! Special thanks to Chuck for helping me with a plumbing issue