My fiancé asked me to write a review for him. Earlier this week he encountered difficulty locking…read moredown the hood of his car. This situation caused him great concern, as he was on a 4-plus-hour trip. Jeri and Isaiah were not only helpful in helping him to choose the right equipment; they also helped him secure the hood. He was so grateful and relieved. I was extremely relieved as well. The concern in his voice, before the stop at Taylor's, was palpable, and he is a very tough old bird. In a climate where customer concern and service are often overlooked, this experience at Taylor's deserves a huge shout-out. Thank you!!

They were above and beyond helpful. We broke down, and are from out of state. We needed a caliper…read morebracket bolt, and they were able to give us exactly what we needed in a hurry. We are so thankful for the people at Taylor's.

I was halfway finished with the cleaning of my carpet when a light spray of water began leaking…read morefrom the lower end in the area of the rear right wheel. Then it stopped and started intermittently. Five minutes later a wider more forceful spray came out at a disconnect fitting. I immediately stopped the machine. I emptied the tank and returned to using just the vacuum function to gather the water it had dumped on the carpet. I went over the entire half of the carpet that had been cleaned before the fitting failed, wrapped up the cord, and I am preparing to return it to Headley Hardware. I should have gone to the place that has never failed to have quality, well maintained equipment. I was trying to save gas and give a local retailer some business. Never again. Oh, and the machine tank reeked of cat piss!

They always have good service. Worker's always nice. They usually have any thing you need. Way…read morebetter and quicker than going to Walmart.

We ordered a shower door for our new bathroom. Lowe's gave the installer who they recommended the…read moreWRONG door. The installer had issues from the beginning. He damaged the side walls and left four visible holes. While on the phone with Lowe's trying to figure out what to do about getting correct door, the installer left without a word. Now we are left with the wrong door a damaged shower. Terrible experience!!!

Lowe's and Home Depot have traded places as to who is number one. The same goes with me. Although…read moreMooresville only has a Lowe's there is a Home Depot in Greenwood. I remember when Lowe's first came on the scene they tried to outdo Home Depot and did very well for years in my book. From the staff always asking if they can help you find something (and they still do for the most part), to sealing up their concrete floors and making the store more clean they seem to always one up their competition. Today I think they still do very well keeping their store clean, keeping items in stock and delivering appliances in a timely fashion. HD tends to court the contractor who buy in bulk while Lowe's goes after the DIYer. I know Wall Street doesn't like this but I do. Living in the west, Ace Hardware stores were twice the size they are here with many stand alone buildings so naturally the inventory was vast. Not so good here in the Midwest with older stores and smaller shopping center footprints type stores. This is where Lowe's excels by having pretty much everything you need. I have said it before and I'll say it again I am not a fan of buying merchandise online. I need to see it, touch it, try it on, etc. before I buy and I want the convenience of walking in and walking out with my item; not waiting for delivery. A big box store such as Lowe's will beat out the online competition every day with in stock items and immediate availability.

Literally so incredible, we walked in and immediately were helped. The staff are super nice and…read moreknew exactly where everything we needed was.

This is an old school hardware store that has more actual hardware than you'll find elsewhere in…read moreBloomington. They do everything from keys (including "digital chip" key clones) to vast amounts of nuts and bolts, SAE and metric, tools, supplies, home/industrial hardware. They are not Grainger or Lee's. They are not Lowes or Menards. Their prices are sometimes high, but they don't sell cheap gear. I wished they'd sell lumber and plants, but maybe it's better that they don't. They get five stars for being the best HARDWARE store in the area. You don't have to buy a huge blister pack to get just one or two of an item. Their clerks know what they have, and it's a good idea to ask them. They sometimes have better alternatives in mind, and their selection is vast for the size store they operate; they can save you a lot of time, unlike the big box stores, where there are no real specialists except the Big Item sales people. Go here first.

Spencer Hardware has a good selection and a great staff! They're always helpful! I'm glad I don't…read morehave to drive to Bloomington every time I need items for a home project.

We have placed special orders with Black Lumber twice. Both times, it was delivered in perfect…read moreshape, on time, and the same or better price than the big stores in town! We have had horrible luck with deliveries from other stores, we only go to Black now, Thank you!!

I love Black Lumber. Love, love, love…read more The staff's great, and it's really convenient (just south of Hillside) for those of us who live in town. A lot of Black's business is from contractors, and that's how I started going here (a couple guys I know work with them). But they're pleasant to regular retail customers too, and they have a good selection for basic hardware needs, as well as lumber and other building materials. Black also does cabinetry and sells some appliances (like kitchen hoods). One thing to know is that Black is part of the Do It Best distribution network. Actually, my only complaint is related to that. I sometimes buy yard/garden supplies here and have been disappointed by crappy plastic imports from China on a couple of occasions. But Black was nice about a return I made, so I can't get too irritated. For the ladies out there, this is the most woman-friendly hardware place in town. Women work the floor sometimes. Also, the staff is nice to kids.

I placed an online order for Flavacol to pickup at the store…read more I received a phone call letting me know they didn't actually have any in store and would order it for me. then i would receive a call when it arrived so i could come pick it up. i got another call from another employee letting me know the same thing a different day lol. very nice they were on it! and when my order was ready for pickup i was notified immediately by phone and email. when i walked in i didn't have to say much someone was already walking to grab my bag. obviously this is a hardware store but they do sell a variety of ends!

They really go out of their way to provide excellent service. It's so nice to have a small town…read morehardware store here in Danville. Always friendly and vey helpful! Special thanks to Chuck for helping me with a plumbing issue