Physically went inside this specific store to purchase two exterior doors. Found what was…read morenecessary to meet my need to stay on budget. Saving up did take a bunch of minutes (I'm retired). Paid via debit (warrants my purchase with my bank). Picked a will call, 9am, Friday 13 September 2024. NOTE: 2 Doors were present in the back of the store at this location upon departure. In three (3) days at this store. My contractor & fiancé was greeted by my 2/2 sticker but only ONE door. But how can that be? Idk. Was a love note sent? Mb a "Hey Amy, one of your doors...well, it's not here. We messed up & lost it. We are very sorry. To fix our goof in this situation, we have ordered the replacement on us. Your replacement door is expected to arrive on...XX/XX/XXXX. However in the event this doesn't meet your expectations, we will be happy to work with you to restore your faith. As our motto states, "How doers get more done". We appreciate your patience with us. We strive to maintain exceptional customer service. In the event you need to reach out, please contact so in so..." NOPE. But why? IDK? Let's find out together, shall we? As of the writing of this review, an in person attempt was done this afternoon. Nothing was done as told to two individuals in person last Friday. I was told per records this afternoon that my second door was in aisle 20. It was not. Asked to speak to the store manager. He was in a "meeting"'. I remember that excuse & may have used it once upon a time myself. Received a phone call from a female (was a lie told to my face earlier?!?) She didn't sound like a person named Mr. Shawn Scott (@he's in a meeting..). So...why do I feel as if I'm being ghosted by Home Depot & Mr. Shawn Scott, Store Manager & as of 6:34pm almost a week has past effective tomorrow & poof...next sucker?!? Who monitors a retailer in the state of Indiana when a customer has to go online to ask questions about bought things are & why hasn't anything been done by said business? Does this seem normal or is it a normal business practice by this particular store, Home Depot in Greenwood Indiana USA?!? Home Depot loses my second door in three days yet has no record with any reasonable resolution whatsoever. Okay??? . I'm a bit confused on how I have the sticker that says 2/2 but 1/2 is MIA? I'm a former income tax accountant & this math, simply doesn't make any logical commons sense. Is this a my issue or a lack of how a retailer is NOT supposed to lose their own customer's paid tangible items before paid things gets picked up? How is it possible that a store loses paid things from the back to the front of its own store in Center Grove (Greenwood IN USA) in three days? Without any notification to the customer or have proof of a resolution. Absolutely no quality assurance perimeters are in place at the Home Depot in Greenwood IN USA. Makes me wonder what the heck is going on at this store?!? I ask this rhetorical question from a refund transaction attempt two days prior of this purchase. I was shorted on a refund in my return. It took almost an hour to get it fixed after going back inside to retrieve the money Home Depot kept. Seems odd IMHO. Is this legal? Based on my personal experience within the last 14 days, this place messed up a refund & kept my item. This is abundantly unprofessional on so many levels it makes no sense. I must wonder what the folks at corporate (I think still in GA?!?) will say about my concerns & questions. Home Depot's investors are still financial institutions, yes? It is my hope that today's "meeting" where Mr. Shawn Scott was in all day one & was a quality assurance customer satisfaction seminar mandate by corporate. This customer (me) isn't a happy camper. Stay well & safe everyone, Amy

Bought a washer with a warranty. Warning!!!! They don't help at all getting a repair person to…read morecome out. Warranty is a waste of money!! They are only interested in selling the machine but customer service has alot to be desired if the machine stops working. Talked to the store manager JJ and he basically said its between me and Allstate for warranty work. Not good customer service. Warranty place is giving me the run around not sending anyone out to look at it. I wonder how businesses stay open with service like this. Im in need of new appliances for my home. Wont be going to home depot. All you get are polite robots who give you scripted verbiage or rude warranty live voices that hang up on you.

Visited the paint department the other day and had a fantastic experience…read more I feel so bad I didn't catch her name...the associate who helped us was fantastic! She was so friendly and enthusiastic. She seemed to really enjoy her job. She chatted with us about our color choices and how one of them was one of her favorites. Checkout was quick and simple. This associate was also very friendly.

If I wanted to be accused of stealing on the way out I would go to Walmart. Bella is an extremely…read morerude employee treating us like we knew nothing on how scan out items and check out a card. Time 3:10 date 12/7 . Absolutely wouldn't wanna come back to this location because of this. Whoever your employee is you need to check her I don't need to be stood over when getting checked out. Open more check out lines if you are worried about items. Clean store but just absolutely horrible employees. Menards always has registers and smiling faces. Glad to give my business to a better store

I've never been to a Menards till this year and we love it!! The prices are amazing, it's fun to…read morewalk around and we even got a 8x10 rug for $80!!! It's great quality too!!

TLDR: Imagine being yelled at and fake criminalized by two managers who refuse to acknowledge a…read morenormal and understandable mistake their own workers made! Here's what happened. It's long because I'm upset. Sorry: I am a very overly kind person. I'm also very poor. My father and brother are helping pay for and install a new water heater due to it leaking for over a month and ruining my home. I couldn't afford to fix it nor the flooded flooring and walls etc etc but they are stepping in. Now we find Menards sells a small water heater for -$200 than other stores! So we're locked in to this store. We can't pay someone to do the fix, heck we can't afford the fix. We unfortunately had to risk doing it ourselves. This store DOES do water heater exchanges. They take the old ones and sell you a new one. Most of the employees assumed we were doing that and told us in multiple conversations that we can bring the old broken heater there. Apparently there's a few details and loopholes where they won't accept them. If you bring the old one in first and purchase the new one you're good. If you purchase first and bring the old one after they'll now tell you to piss off because you didn't bring it earlier. Imagine dropping off your old water heater, a nice employee takes it in for you while you return the pickup truck you paid and rented from them. --and then you go walk across the giant store to check in kindly if you need to pay for the disposal and they yell at you over and over. Also they refused to speak to me other than yell at me. I couldn't even see the old heater! They refused to hear anything I said and continued yelling that they "never" take in old water heaters. But they do. Our situation wasn't perfect, but there was no reason whatsoever for treating a kind person like someone to be screamed at for several minutes. I was obviously just trying to be nice and figure out what went wrong and where but they were on some power trip. That was the first night. I literally was dismissed and told to leave the store for another day because they were done with me. ... what? I was trying to also purchase another hose I needed, PLUS I got a phone call from my dad that they somehow purchased an incorrect replacement and we needed to buy another water heater. But here I was being told to leave the store. Crazy. We had spent over a thousand dollars, we were telling the employees that we needed to buy much more, and still being treated like scum over a tiny scrap fee or whatever they might have at hand. And I was TRYING to get it back and fix things and they wouldn't even allow it. It was unbelievably uncomfortable. After the first night my dad still wanted to use the same store. We went back the following day and there were more rude employees who found us at checkout and started telling us off as if we had done something horrific. We were pretty sure they were holding our old water heater hostage still but they finally brought it out to us and then refused to do our exchange or purchases until they stood there yelling at us that now we have to take the water heater back... Anytime I spoke they talked over me saying things like "no listen to me! I'm telling you what happened and what you did to us!". It was aggressive, accusatory, and unkind. I was absolute fuming. I am a very soft spoken person, and I do NOT like being obviously taken advantage of for my personality. We were fine taking the water heater, but they even kept yelling at us "you better take that with you!!" even as I paused walking out the door to straighten my pants! And we were already walking away with both the exchange heater and the broken one! They were insufferable. If I had been alone or used all my own money I would return everything. Everything. I have to purchase a lot more stuff to fix the walls and floors and a few more plumbing issues now that my dad and brother are helping me on this. But YOU'LL NEVER SEE ME IN THIS STORE AGAIN! I had no idea how negatively these interactions would impact me but I just feel so upset and uncomfortable. I don't want to talk to anyone for a long while. I just felt judged and disliked no matter how much I wanted to work with them and show I cared and it was an accident.

They know nothing about replacing seal on my LG dryer door. Keep saying seal was too big but if…read morethey pull up video on you tube they could see how to do it. Got upset with them because I ordered a seal from the LG certified parts and these 2 goofs said the part was wrong and wanted to order a seal themselves at a mark-up. Canceled me as a customer because I got upset and told their office girl to cancel me because they felt uncomfortable with being in my presence. Two 20 year plus old guys afraid of a 76 year old man and his 73 year old disabled wife. Only reason they canceled was their total ignorance in repairing anything. What a crock for being appliance repair. Stay away from these people and let their business die in obscurity for which it will. By the way my daughter's boyfriend fix it for us.

CAN'T WORK ON LG FRIDGES!! I called and scheduled an…read moreappointment for someone to check my LG Fridge, it just totally stopped working without any warning. Told this to the lady on the phone and they sent someone out. The "repair guy" comes out and looks at it, runs a test and is like yea it's the compressor and HE doesn't replace them. Acts like he doesn't know how. Says he will have someone call me back about scheduling someone else to come out. So, 2 days later I don't receive a call, but a random text about rating my service. I'm like what service?? I call them back to see what happened to my follow up call. And this new lady answers the phone and proceeds to tell me they don't fix compressors for LG!!! Like what?? Gave me a sad story about how its been hard to find a good repair guy for this kind of stuff. She lacked the ability to explain why it was so hard to fix these fridges. Even though she said she had been in the business for over 10 years. Didn't explain to me why the repair guy said they could. She said she would have someone else call me to explain things better, which never happened!! She had an attitude and was just horrible! Not professional at all. I'm out $80 for a service call for someone to tell me my refrigerator is not running, like a bad 90's joke. Just like this company --A TOTAL JOKE of an operation!! Not sure how companies operate with poor skills at all levels!! I wouldn't call these people to fix anything!! Total waste of my time and money!! Thanks for nothing!! ***Oh and it looks like they pay to have their bad reviews taken down off GOOGLE so this site is a better representation of how bad the company is!!

This is a business located in a strip mall and operated by a local couple. They were very helpful…read morewhen I was looking to get my new couch and showed me some of the floor models and after I narrowed down what I wanted they walked me through my color options. It was simple and easy. They were not pushy or overbearing trying to make a sell. After everything was set up and I decided what I wanted, they were up front and told me that it would be about 8 or 9 months for the furniture to come in due to COVID. So, they asked that I put half down on my furniture and pay the remaining balance when the furniture comes in. I normally would be a bit hesitant to give that much money to some businesses because without getting the product. However, I felt comfortable doing it with them and did so without hesitation. During the wait, I called a few times and they gladly gave me updates on my sectional. They called me right away when it came in. It was a month earlier than they had predicted. They offer a delivery service for a fee, I think like $150 or so. But I could not wait and just rented a U-Haul and got a buddy and went and picked up the sectional myself. The process was seamless and pretty easy. The only issue, which was out of their control, was the long wait. This business is run by a wonderful couple who is very knowledgeable about furniture. They made the sometime daunting task of furniture shopping easy and enjoyable. I recommend checking this place out for your furniture needs. They are honest, upfront, and friendly.

Absolutely love the owners of Today's Home Furnishings. We bought a sectional and a high top table…read morewith barrel seats. Our purchases were made during the thick of COVID in 2020 and were told you front that it would take 8-10 weeks for our sectional to arrive. We were so appreciative of their honesty as we could then plan around the timeframe. Debbie is always helpful and goes above and beyond. If you've not been in their store, you're missing out and should plan to visit. Very down to earth people, easy to talk to and will pull up a seat and have a nice conversation with you.

Miss M's has such a good selection of indoor and outdoor plants as well as decorative decor for…read moreyour flower beds! I spent a lot of time wandering around and trying to decide exactly what I wanted and came home with some pretty greenery for my front porch. I also got a tiny indoor succulent that I have in a macrame hanging pot, away from my cats. Their porch geese were super cute and came both painted and unpainted. Great selection of trees and shrubs too if you are looking for those.

Wow-this home and garden store is just delightful! We walked and knew we would find something…read moreunique and special. Lots to look at! Christmas, outdoor items, garden items, pet items. It's just fun walking around looking at everything!! The owners were extremely friendly and nice to boot! Stop in a check this wonderful new establishment out.

This was my first time visiting this business. It is next door to Abby's Closet, where I was…read morevisiting. Before entering, know cats and dogs are wandering freely if you're scared of either or have an allergy. I enjoyed visiting with both as we love animals, but again, we have no allergic issues. Don't let the stairs deter you from visiting as a ramp is located to the left of the stairs. It is slightly steep but manageable for most. You are entering two floors of gorgeous country, farmhouse, and primitive decor. Every inch of the two floors is staged beautifully. Most of the items sold have wonderful displays of how to use the merchandise. Wonderful ideas, and if you have any questions, just ask for assistance. The owner, I'm assuming, was friendly and answered all my questions. She allowed us to wander at our pace and not be underfoot. I was only capable of browsing the main floor today, but I do plan on returning to tackle the second floor stairs on May 6th. I love 95% of every display I saw. The merchandise is lovely, good quality, and makes an instant impact on your decor. Regardless of your decor, you'll most likely find something you can add to your home. I'm excited to return this weekend for the Spring Market at Take Root. If you're looking for something to do, stop by the Southside and check out Take Root and Abby's Closet (next door).

I have always passed this little store, but finally had the chance to stop in. I am so glad I did!…read moreThere were so many adorable books and crannies to explore. When I entered the store I first noticed an adorable little pup sleeping on the counter. I was also told that the cat was hiding behind the counter. I love that! There were several seasonal items to choose from including an adorable Valentines display. This would be a great place to find a gift or something for your home. The store front is located on Madison Ave, but if you turn on Euclid you will find that they have a parking lot in back

The staff were amazing! They helped me find all of the exact stones I wanted and didn't seem to…read moremind how long it took. I love that you can have them bring you a pallet and you can select exactly how much you want and which exact stones if you're picky!

Staff was amazing. Very patient and helpful. We were able to get what we needed at an amazing…read moreprice. Great place to buy mulch and stone

These guys are great! Installed new Trane Hvac system in my home today. Tim helped me find the…read morecorrect system for my home that fit my budget. Jason showed up on time and did a nice clean job! He even fixed my water heater at no charge ! The office staff Amanda and Jennifer did a great job with communication with scheduling and payment processing. Thank you! I'm looking forward to saving some money on my energy bills and increased comfort in my home.

MARK IV HVAC: Nothing worse than being nickle and dime'd…read more On a Nextdoor recommendation, I called MARK IV to request service. Bottom line: not excited about the experience, The tech doesn't take the hit here though, their business model does; fees known and unknown. Seems to be T&M on steroids - find a way to bill like a banshee - example $300 in travel time (150 each trip out) for two trips 20 minutes away. Provisioning and acquisition fees tried to be added (not discussed) at the end of the work - not buying a car so they removed these upon push back. In the end, find an alternative that will invest in you the way you will them. Live and learn here but there has to be a better way...

I'm waiting in a long line to pay for nothing more than some flower seeds, when a man opens a line…read moreand says, Next in line I am open. I clearly say here I come to him three times, taking the closest route so as not to disturb all the people that were behind me. When I get there the cashier loudly and rudely says, Since you came over the wrong way, I'm taking this man first! The man hadn't even been standing in line, he was just walking up!!! I said, Well here you go, tossed the seeds on the counter and left. This cashier has convinced me that Rural King is better off without my money, I won't be returning to any of them. I have been shopping with this company for many years, spending several hundreds of dollars every Spring, and recommending their products to friends and neighbors, but no more!!!

I like Rural King and this location has a good bit of clothes and boots! The hubby also likes to…read morepurchase ammo here for his guns. We stopped in here when we were in Greenwood this past week. I tried on some boots that I thought were super cute and we bought some ammo. I looked through their sale clothing and they had some really good deals like a Carhartt T-Shirt for women that was marked down. I ended up not buying any clothing on this trip but we will be back in. Plenty of parking out front of the store and they were not too busy at all. Also got the free popcorn, I mean why wouldn't you?