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    Lowe's Home Improvement

    2.6 (48 reviews)

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    Whoops quick pick it up before anyone notices. Yet there are two delivery guys present.

    Damaged both washer and dryer on delivery. Store said it is sent it to the warehouse and nothing they can do on thier end. We were given a number that has hung up on us three times. The store manager is helping us now but I am not too confident at this point.

    Mark M.

    After a couple of install experiences (of which I've shown photos), I have come to the conclusion that the only thing this store is good for is going and in and carrying out what you buy. The staff, for the most part, is helpful and wants to make a difference. There are a few however that really shouldn't be in a job dealing with the public. Their installation services are beyond the words that I could write here, use your imagination. The bottom line - DIY!!!! Maybe I'm expecting too much? Unfinished projects that I paid a finished price for remain incomplete or not installed as advertised. The filth and debris they leave behind is inexcusable. Such a disappointment. When they call to check on their install, if you disagree with how things went they hang up on you. They really don't care about the consumer, they merely go through the motions. Just can't bring myself to go back there now.

    A few things for yet another project.

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    10 days ago

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    1 year ago

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    4 years ago

    Easy to get in and out. Always have enough staff on the front end. Shelves are stocked and the store is clean. Employees are always helpful.

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    7 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    Someone give this man a raise, very educated and helpful!

    Mentioned in 3 reviews

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    Ace Hardware West Washington

    Ace Hardware West Washington

    4.0(4 reviews)
    7.0 mi
    $

    Luv this place, they are actually really helpful. Especially when you come in needing such things…read moreas doohickeys and thingamabobs. Very skilled at charades and guessing what you might be trying to say. And if they can't guess it, they get more players (store emploees) involved, until the mystery is solved and the proper tool or gadget guessed and found for you. I have always heeded their advice and they have not steered me wrong yet. So much better than those huge stores where you have to beg folks to help you and run around finding them, which can take a few miles. In this ACE store, you won't make it to the first aisle without someone greeting you and asking if you need help finding something. Kudos to this mom & pop store.

    A miraculous place. Was told they have a lot of nuts and bolts including metric and it's no lie. I…read morewent in to replace a screw and a finishing washer for a 1960 Vespa Motorscooter headlight bezel and presto! I had them in my hands in five minutes. Then they sold me a fingered oven glove which was just what I needed for my small hand. I have literally been looking for months for this thing. So then I asked them if they also had cotton candy and a pony and that's when I finally struck out. A real true-blue old hardware place like I like them. It's basically the Tardis inside. Looks like a standard Ace - but don't be fooled. Also, everyone is helpful and nice. A huge bonus. This is a bit of a drive for me but so worth it.

    Photos
    Ace Hardware West Washington
    Ace Hardware West Washington - They cut keys.

    They cut keys.

    Ace Hardware West Washington

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    Sullivan Hardware & Garden

    Sullivan Hardware & Garden

    4.5(42 reviews)
    13.4 miMeridian Kessler
    $$

    We had such a lovely visit here last week, picking up some items for spring garden. The staff was…read moreincredibly helpful and friendly. We purchased several vegetables, like kale, cabbage, Brussel, sprouts, and more. We also purchased some soil and a few other household items we were running low on. Our experience was great from start to finish, and I was very impressed with their selection of gardening vegetables. There were multiple varieties of greens, a dozen plus a Herbs, and pretty much everything you could need to start an expansive vegetable garden. Looking forward to future visits at this neighborhood, hardware store.

    I had a hiccup in an attempt to use my rewards points during a purchase and the cashier asked the…read moremanager for help (I think his name was Mark?). He told me he had never seen or heard of anything being online as I was offering to show him the info on my phone. I was confused about this reaction because it was this store that prompted me to sign up for the awards program online in the first place. He seemed agitated and cut me off mid-sentence and walked away from the register. He also said he would 'check with someone.' The cashier and I were both confused by this. She asked him to confirm whether or not he was talking to someone else about it while he was standing 10 feet away noticeably not busy. He scoffed and replied 'I'm not doing that today' while rolling his eyes. The cashier looked uncomfortable and apologized to me. The manager didn't care if I made a purchase or not. I'm not sure if he was in a bad mood before I came in, but he was unnecessarily rude and unprofessional in a situation that could have easily been treated with more grace. The other Sullivan locations nearby have been amazing with their customer service. I recommend shopping with any one of them instead.

    Photos
    Sullivan Hardware & Garden
    Sullivan Hardware & Garden
    Sullivan Hardware & Garden

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    Sullivan Hardware & Garden - Thanksgiving pizza, mashed potatoes, gravy, spicy, cranberry, and turkey

    Sullivan Hardware & Garden

    4.3(108 reviews)
    16.2 mi
    $$

    This is my go to. Family owned and operated since 1954, Sulivan Hardware has grown over the past 70…read moreyears into one of the largest home and garden retailers in the state as a member of the Do it Best hardware stores. Because of this massive network of over 4,100 individual stores, they can use this network to provide lower prices to compete with the big box stores. They have everything for every season whether it's flowers, plants, trees & shrubs to outdoor furniture, Christmas trees during the season accessories and a huge array of grills for those grill master enthusiasts. Oh and of course typical hardware stuff like paint, tools etc. Don't miss going into the yellow house and they even have a restaurant, yes in a hardware store, called Sully's that you can eat and also take cooking classes there. You can also walk around with an adult beverage while you browse! They have the OG at 71st and Keystone, they acquired Allisonville home and garden by Sullivan, 49th and Pennsylvania and in Cicero. NOTE: This review was specifically for the 71st and Keystone location.

    Wow! We came for the Sullivan Express Train, but we will return to explore this shop! Beautifully…read moredecorated for Christmas! So many different areas to explore! The store is divided off into different 'rooms' with different types of decor, tools and Christmas trees! Several areas were great photo props for the grandkids! Everyone working was friendly and helpful. Prices seemed to be reasonable. Enjoyed the train, however, next year we will probably find a free Santa to visit as the price was steep.

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    Sullivan Hardware & Garden
    Sullivan Hardware & Garden
    Sullivan Hardware & Garden

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    Lowe's Home Improvement - hardware - Updated May 2026

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