We had such a lovely visit here last week, picking up some items for spring garden. The staff was incredibly helpful and friendly. We purchased several vegetables, like kale, cabbage, Brussel, sprouts, and more. We also purchased some soil and a few other household items we were running low on. Our experience was great from start to finish, and I was very impressed with their selection of gardening vegetables. There were multiple varieties of greens, a dozen plus a Herbs, and pretty much everything you could need to start an expansive vegetable garden. Looking forward to future visits at this neighborhood, hardware store. read more

I had a hiccup in an attempt to use my rewards points during a purchase and the cashier asked the manager for help (I think his name was Mark?). He told me he had never seen or heard of anything being online as I was offering to show him the info on my phone. I was confused about this reaction because it was this store that prompted me to sign up for the awards program online in the first place. He seemed agitated and cut me off mid-sentence and walked away from the register. He also said he would 'check with someone.' The cashier and I were both confused by this. She asked him to confirm whether or not he was talking to someone else about it while he was standing 10 feet away noticeably not busy. He scoffed and replied 'I'm not doing that today' while rolling his eyes. The cashier looked uncomfortable and apologized to me. The manager didn't care if I made a purchase or not. I'm not sure if he was in a bad mood before I came in, but he was unnecessarily rude and unprofessional in a situation that could have easily been treated with more grace. The other Sullivan locations nearby have been amazing with their customer service. I recommend shopping with any one of them instead. read more

This is a nice family run hardware store. The staff there is very friendly and helpful. Every employe that I passed asked me if I needed help and guided me to what I was looking for. The store is similar to like an Ace Hardware. So it obviously do not have no where near the inventory of one of the bib boys like Lowes or Home Depot. The store is neat and well organized. They make keys, have a garden center, tools and mix paint. I only had to get a few things and I was in and out. They have a relatively small private parking lot. There is no wonder why this place has been around for since the 1950s. I highly recommend checking this place out for your basic hardware or gardening needs. read more

I came here for the Ladies Night event that they had with a group of friends. We were not expecting it to be as busy as it was! The parking lot was full and there was even an employee directing traffic. The store itself is huge! Even though there were a lot of people, I still felt like there was a good amount of space for everyone. Ladies Night is a once a year event. They had free beer, wine, seltzer, and apps! They also handed out a 20% off coupon for everyone. There was a raffle that you could enter as well. I was so impressed by the turnout of the event. It was super fun and I enjoyed walking around the store looking at plants and flowers. My friends and I each ended up getting a plant! read more

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Beautiful place with great selection and awesome service from friendly, knowledgeable people!

The people working there are always extremely nice. The products are high-quality, and the inside is pretty clean. read more

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Love that Andy M is still there. They have started getting in some plants and the greenhouse heater is running. Can't wait to see what they get in and go back for Andys experience and advice. It is such a bonus having someone passionate about plants in the greenhouse. Looking for Persian Shield and Amaranthus this year. Spring can't come fast enough. read more

Awesome Store, I visited during Market last fall. Absolutely a great store. Tania Shrader Dodge City, Ks. read more

Beautiful place. The garden center albeit small is well cared for with many selections. The aisles are chocked full of items yet organized making finding things simple. They are super helpful and friendly. Masks on all and social distancing was evident by the patrons. Great hardware store! read more

Sullivan Hardware & Garden - Mums - Hardware Stores Near Me - Indianapolis, Indiana

I mean seriously if you need a hometown hardware store this is where you need to go. As the flagship store they have more of a hometown feel then the superstore on Keystone (even though I like that one too). The store on Pennsylvania is located smack dab in the middle of the South Broadripple neighborhood and every time I go in there, even if it's for a five dollar item, one of the associates walks me to where it is on the shelf! Hometown service with a smile! read more

I'm guessing this is a local garden/hardware store! It's cute! This location is smaller than another one that we passed by. We stopped in after eating breakfast at Cafe Patachou just diagonal across the street. They have all kinds of things! Peppers, sunflowers, and other things I had never heard of. We mostly just browsed but I know my mom would love it here! I'd like to come back and buy something! read more

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Sullivan's provides excellent customer service for your hardware store needs. They treat their customers like family and friends. It is a great place to go when you have lots of questions about small repair projects and fixer upper details. The employees will answer all your questions and make great recommendations for the things you might not have thought of. Highly appreciate all the help. I also go here for wonderful garden items and unique outdoor ideas. I purchased a large fire pit / table here eight years ago and it is still a show piece on my patio. Convenient location. Free parking. Great service. Fresh popcorn. This is my kind of place!! read more

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I love this place! I don't take on many home projects, but I'll tag along to Sullivan's any day. Free popcorn! Friendly staff. Products galore (& staff to help figure out which ones you actually need)! Plus, it's a community-minded business. They offer Halloween events for the kiddos, grill outs for the grown ups and the most fantastic holiday train set up in town (aside from the Eiteljorg but this ones free!!). Bonus: Get yourself on the rewards program & get a $5 Bday gift certificate & earn points all year! read more

Sullivan Hardware & Garden - Our happy place! - Hardware Stores Near Me - Indianapolis, Indiana

Went to get something for our shower (which they had!). Was blown away by their gardening selection! I definitely would recommend them for gardening supplies, grilling products (we are eyeing one of the grills they sell), and hardware/tools. The only thing to be aware of is that there can be a significant amount of congestion on that part of Keystone. So be prepared to fight traffic. read more

The garden center is small, but mighty at this place. Good selection of both perennial and annual plants. Friendly & helpful staff to answer questions or make suggestions. Hearty looking plants and priced similarly as a big box. read more

Sullivan Hardware & Garden - Black Eyed Susan and White Cone Flower - Hardware Stores Near Me - Indianapolis, Indiana

Shoutout to Carol! My first time gardening and she helped me understand what I needed to do. She wasn't afraid to tell me if I had a bad idea, but was also willing to help me with my bad idea if I really wanted to do it anyway. Seemed super-knowledgeable and was very patient with me. Carol, if you're reading this: my plants made it home safe. read more

Good service when you walk in, people are usually pretty quick to ask if they can help you find what you're looking for. Only problem is that one of the checkout cashiers that works there always acts like she personally hates you for needing her help to be rung up. But hey I get it, she's a teen and her parents are probably making her work and there's other things she'd rather be doing. read more

I love Sulivans Hardware at 49th and Penn! They are so friendly and helpful whenever I have a problem! Not to mention, they have great popcorn! read more

The Sullivan at 49th and Pennsylvania has all kinds of hardware--paint, nails, glue, pots--plus young, friendly kids ready to help out with your questions. Outside, a nursery center with plenty of plants, lawn furniture, and more is available for beautifying your garden. The great thing about this Sullivan is that it's located inside a neighborhood. I guess they're trying to capture that neighborly essence with the popcorn maker at the back of the store--a small, dirty-lookin' popper that promises "free popcorn on Wednesdays and weekends." Thanks, but I'd rather not. Cute, though! read more

Sullivan Hardware & Garden - Sullivan Hardware on Penn offers free popcorn on weekends. Hmm. Photo by Jennifer Litz. - Hardware Stores Near Me - Indianapolis, Indiana

I have hesitated to write this review however decided that it is important to make known. I have been a 30+ year customer of Sullivan's and have always been pleased with the service and selection. Unfortunately my opinion totally changed due to the lack of action on the part of management resulting from the unbelievable abuse I was subjected to by an employee. Without going into detail, the Manager who heard and saw the entire episode apologized profusely and said the employee had "major" issues". I received a follow-up phone call from a member of the Sullivan Family apologizing again, also stating that the employee had issues. When I asked if the employee would be fired, I was told that this person had specific talents which were hard to replace. To hear that was most disappointing since the employee's action were so egregious. I went back to the store a few days later and was startled to see the employee still employed. I briefly spoke with the Manager who said the decision to keep this person was made by senior management. At that point I felt it was important to voice my concern to Pat Sullivan in an email where I stated that I was astounded that the employee was not released. Mr. Sullivan has never responded. So my takeaway is that an employee at Sullivan's can act anyway they choose if they have specific talents and additionally that Mr. Sullivan does not think it is important to respond to the customer even if the answer may not be what they want to hear. Very disappointing! read more

I stopped in because the beautiful flowers got my attention! Once inside, I found some great paint colors and several other items that I needed to complete some minor repairs. The customer service was incredible too - very helpful! read more

I love this place! It's close to my house and the staff is so kind! It's a smaller hardware store but as of now, they have had everything we have needed for our home improvements :) I also love that they randomly sell Poo-poporri and tons of awesome dog products! We recently got paint for our TV stand and it was well priced, high quality, and I got help from the staff on the finish - and it looks AMAZING! Great choice :) read more

Had an awesome time last night riding the Sullivan Express all the way to the North Pole to see ole St. Nick himself ! read more

Sullivan Hardware & Garden - Hardware Stores Near Me - Indianapolis, Indiana

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This is my favorite Hardware store in Indy! Exact opposite of the typical "big box" big "hardware" stores. It's the best of an "old school" hardware store, but much more neat and clean than one finds in most of those older stores. Staff is always very helpful, they have pretty much anything you'd possibly be looking for. It's also an easy one hour walk from my condo at 40th & Meridian. Skip the big box stores! Their prices are even comparable with the big boys or amazon. What a pleasure to shop at Sullivan's! read more

I'm a sucker for a good, local, hardware store. Better yet, a hardware store that's only a matter of blocks up the street from my home. Sullivan's meets both criteria! In addition to location, and the fact that this is a family owned business, I love their staff's friendliness. Every time I walk in I'm immediately greeted with a smile and a "can we help you find something today?". I'm also a big fan of their "dog's are welcome" policy. That's right, even your four-legged friends can go shopping with you for flowers, light bulbs, or anything else you may need! Ditto others in regards to prices. You'll probably spend an extra $.05 cents to the dollar compared to a "big box" like Lowes and The Home Depot. For me, since I'm not buying a toilet, truck full of wood, or any other big ticket items, I'm OK spending an extra $.25 cents for batteries in order to support a local business. Even with my flattering review, I regretfully can only rate Sullivan's with 4-stars because of the parking situation. Their lot is small, and can be a pain to navigate, especially in the Spring/Summer as some spots are covered with racks of flowers and bags of mulch. Fortunately there's street parking, but that too can be a challenge when Patachou (across the way) is packed. read more

I'd give them 5 stars if they weren't a chain, but I think they originated here in Indiana, so that's okay. This Sullivans is literally 2 blocks from my house, and have been a lifesaver countless times when I've started a project only to find I'm missing something. The only time I've been disappointed by their selection was when I went the other day to get Eco-friendly de-icer. They only had one bag left. Can't really blame them for everyone else buying the same thing I was. I've found their selection of flowers, Christmas trees, etc very nice. And now they carry Porter paint! read more

We absolutely love our local Sullivan's hardware store! The garden center is small, but inviting and well stocked. It's a great place to browse among the different plants. In addition, the plant varieties are constantly being restocked and changing with the seasons. The employees are always friendly and helpful. We moved to the area last year and Sullivan's has helped make our yard beautiful, we shop there for our household needs as much as possible. read more

I go to this hardware store for a few reasons: it's close to my rental so I can pick up limited supplies here instead of driving much further to Lowe's; it harrows back to the days of neighborhood hardware stores; and I like the smell in there (also adds to reason #2). Their stock is limited but covers most basics. But I'm reminded why I hate this place every time I enter and am NOT greeted by the high schoolers who apparently hold every position at this store. It's been that way as long as I can remember. The cashiers are the worst. Sour, unfriendly, clueless high school girls. Two high school boys who work there were standing near the front register when I walked in this time; one literally had his hand in his pants, inside his visible boxers since his pants were sagging, just seemingly bored and not into his job today (hint for you, dude: when facing the front door next to a line of customers, don't play with your dingle). His buddy was wolfing popcorn, talking about how much his mom sucked, and was apparently avoiding some lady out looking at Xmas trees. The kid making keys was friendly-ish, but not trained well in customer service. The lady in front of me who was paying was attempting to make small talk with the cashier who made a grunt that was supposed to sound like a patronizing laugh but was accompanied by no smile or eye contact. She also acted put out when the lady asked for her receipt by telling her she wouldn't have really needed it. Ugh. I would overlook their prices because I'm fine paying more to support "local" businesses (they're a franchised chain, so someone local had a stake in its success). But that's the problem. They don't act local here. The Sullivan's on Keystone is like a different world from this place. Must be better pedigree high schoolers up there. Whatever the reason, it pains me to go to this place. But convenience and nostalgia will keep me reluctantly coming back. read more

Sullivan's does business the old fashion way. With integrity and the best customer service in town. Best selection summer or winter and all of the expertise you could ask for. This is why I go here as often as possible instead of one of the big box stores. My favorite Hardware store of all time. Mark B. read more

I can't say enough about Sullivan's Hardware and in particular, the 49th and Penn store. The quintessential local hardware store where they know your name, have what you need, help you out to the car, etc. Retail life and community life -- which is to say... life should resemble this more often. read more

Although this location is less than 20 years old, it truly embodies what 49th and Pennsylvania used to be: an old-fashioned community experience. This hardware store, on the surface, is very typical. They have all of the usual things in all of the usual places. The selection is better at Lowe's and Home Depot. However, the service is not. When you walk into Sullivan's, you're warmly greeted. The staff is more than happy to help you to your car if you've purchased a heavy load, and the neighborhood kids still work the cash register. It's nice to walk into a family owned business and be treated respectfully by well-raised teenagers (who actually have a work ethic). Trips to Sullivan's are quick, the prices are fair, and if I can help it, I won't go anywhere else to purchase my hardware. read more

Really like this place. Nice, locally owned, classic hardware store. The experienced employees are very helpful. Plus, just like they place I grew up going to, they give you free popcorn. read more

Sullivan Hardware is a great local hardware shop. They have most of the every day items you'd expect to find, and a wonderful home and garden section. Their flowers are gorgeous, but along with many of the items in this shop, pretty pricey. They don't have the manpower a Home Depot or Lowe's would have, but they are family owned and operated which is appealing to me. read more

Very convenient and my kids love the free pop corn. A little pricey, but worth it. Very friendly.

I'm sorry I have to go 3 stars here. The staff is always pleasant and helpful but they usually don't have everything and if they do the price is always quite a bit higher even more so than their store on Keystone. It is a very convenient location and easy to get in and out of. That is the only reason I can justify paying sometimes quite a bit more for products. read more

Local Hardware/Garden Store. It's a conundrum; you can venture just blocks down the street to get what you need, but you'll be paying small-shop prices. Listen people, Sullivan's is a great hardware store, the kind of place that is disappearing by the season in America. Yeah, their selection isn't the best, yeah their prices are a bit higher, yeah they don't have a staff member to come to you for every wincing need, but hey: it's a hardware store people! If you have a problem - they WILL help you fix it. Go in knowing what you need or go in knowing the right questions and Sullivan's staff will get rolling quick. I like this shop, it's that "oh crap! that was my last weed-whacker spool and it just got wrapped up in the wire fence, I need more!" type of hardware shop. And they have Green Egg and Weber grills! Go there, you will find out why this place is defying the Home Depot odds... read more

Sullivan Hardware & Garden - 49th and Penn! - Hardware Stores Near Me - Indianapolis, Indiana

Friendly staff. Great plant selection. Free popcorn while you shop. It's a neighborhood hardware (and garden) supply store in an area that needs more retail. Yes, they can be pricey. But there are a full service outfil. And who can argue with popcorn while you shop. read more

The service here is like what you get from a small town store where people are actually happy to help and are incredibly knowledgeable. I bought my house 8 years ago (a duplex at that) and have done so much work over the years between repair and remodeling. The staff here has saved me so money by assisting me with advice, the proper tools and supplies to do it myself. Can't say enough good things about this place! read more

Friendliest and most helpful hardware store in the area! There's free popcorn to occupy the kids and the staff is always extremely kid friendly. The head gardener is extremely knowledgable and generous with his advice. I would give them 5 stars but its a small store and I don't always find what I need. But I like to start here first, hoping to keep them here :) read more

The staff couldn't be more helpful or more friendly. My family has also had some issues with the larger chain stores in town; namely at a different store we've bought stuff that had been returned with pieces missing. That hasn't happened to us with Sullivan's. I'm curious about the leadership ethic and how the employees are consistently engaged, pleasant and knowledgeable. What they may not have in stock they will track down for you. Prices are competitive. read more