Excellent sales on Flower and garden needs! Wide selection…read more Helpful service. Clean. Wide selection of appliances and they price match.

Great customer service! I built a home, and perused through the washer and dryer section several…read moretimes before making my decision. I know the guys there probably knew me by sight-but building a home takes a long time! Glen ordered the washer and dryer for me (and he said he had the same washer, so I knew it must be pretty decent). This morning, two very nice and respectful men installed both appliances within 15 minutes. When I tried to start the washer later, it didn't turn on. I called Glen and he gave me some troubleshooting tips, which worked! Thanks to everyone at Lowe's for a great experience.

I recently had the opportunity to visit the Great Lakes Ace Hardware store. I went there because I…read morevisited another Ace store that did not have the grill I was looking for. Not long after I entered the store I asked a customer service rep if someone was able to assist me. Soon I was greeted by Parker who I later found out was the manager. He greeted me professionally and with a smile. I told him I was looking for a 335 Weber grill but could not find it in the inventory. He responded that there was one left that I had overlooked. I was shocked but happy at the same time. I told him I would call my wife because I was looking for another color. I took a picture and sent it to her to review. She liked it and recommended that I purchase it. I then asked Parker how long it would take to deliver the grill and he replied that Friday would be the earliest. He then directed me to go to the cashier and he would meet me there. After I paid for the grill he directed me to the info desk to gather my personal information for delivery. He stated that he had a few other deliveries and could slide me in for delivery today at 2pm. I was amazed and happy that he revised the schedule to fit me in the same day for delivery. I have purchased numerous items over the years and have never received an item the same day of purchase. Needless to say I was overjoyed and more importantly to my surprise Parker ended up delivering the grill himself. My time in the store counting picking out the grill was 15 minutes tops. A big shout out to Parker and all the associates that were professional in assisting meet with the purchase of the grill. I am glad to know that superior customer of this type still exists. Thanks for a wonderful experience and a job well done!

Ok- i use this store a lot for odd and ends I need to pick up- and nearly everything they sell- is…read moregreat... but I would avoid the paInt.. we brought in a piece of our dining room wall to color match.. it was 2x2. They "color matched it-" when we said that is not the same color we showed them the sample again they said- it is what it is- put it on the wall to see.. on the can it won't dry the same color as it will on the wall. so we tried it... now we have to repaint the whole wall and likely room.. when we showed the people at ace they said- yeah we don't always get good results. Need us to make you a gallon so you can do the full room? I feel like this was a bit of a scam to sell me more paint.. but the people there are so nice I cant imagine then doing that. I am disappointed in how they knew the color was not right and didn't try to do fix it. I would Not use thrm for paint again.

As all my friends and relatives know, Menards is my favorite store. I've loved it since they opened…read morethe first Indy location in the former Target on Pendleton Pike back in the early 1990's. With many remodeling projects, I know I've saved tens of thousands of dollars over the years. I've joked that if they started carrying beer, I wouldn't need to shop anywhere else (they have Lottza Motta frozen pizza, what other hardware store can claim that?). I mostly go to the Fishers store now. I find the staff to be friendly and helpful and there's comraderie among them. I appreciate the family-owned Wisconsin/Northwoods culture and look forward to the weekly ads. I have never had any issues with missing rebates or returns. The website is excellent, it even tells you what aisle and shelf to find an item on. Menards makes shopping fun.

I must be broken, because whenever I see a Menards or hear someone say Menards, I immediately think…read moreabout a guy getting kicked in the stones, exclaiming, "Oh! Me nards!" But really, how could you not? The name of this place is Menards! Anyway, I visited this Menards, thinking, "Me nards! Me nards!" over and over in my head as I went in search of some indoor plants. But what do you know: They must not have indoor plants in late fall, because I could find nary a one. They didn't even have any outdoor plants. Apparently, Menards is not the place to find plants of any kind when the weather turns cold. So I walked around to see if maybe they were hiding the plants somewhere else, and I came across aisles of pet products, Christmas trees, patio furniture, paint, and lots of other things. Menards seems to be a one-stop-shop for home improvement. Parking is plentiful, and it's easy to get on and off the interstate.

I was a little curious when I noticed that Ace Hardware was moving into the strip center at 62nd…read moreand Allisonville Road. Taking the spot vacated by CVS and expanding beyond it, it seemed an unusual move considering the relative proximity of Sullivan's, Lowe's, and Hedlund's all over near 62nd and Keystone. That said, the neighborhoods are entirely different and this neighborhood really hasn't had anything resembling a hardware store. There was a place open for a bit near 75th and Binford, however, this neighborhood has really sort of struggled to attract new businesses. Other than a Big Lots across the street and the always popular Taylor's Bakery, this corner has been a bit run down and neglected for as long as I've lived in the area. Recently, this particular corner is showing signs of life with both strip centers being renovated and now the arrival of Ace Hardware. Great Lakes Ace is a Michigan-based company with 62 locations. The location has been cleaned up mightily and the accessibility definitely improved with a better ramp and automatic doors. The store itself is surprisingly accessible for a hardware store (a weakness of Sullivan's). Ace prides itself on offering expert advice on a variety of home repair and maintenance projects with convenient shopping to get in and out quickly and national buying power for access to name brands. Ace specializes in paint, lawn and garden, home décor and hardware. They offer weekly specials and they do participate in the Ace Rewards program. This location also offers Ace Handyman Services. They come to the home and offer 1,162 handyman services and services are backed by a one-year guarantee. You can schedule online and they call back to confirm appointments. It looks like they typically schedule in 1/2 day or full-day options. The craftsmen are actual Ace employees - not contractors. The Ace that I found was well staffed and super friendly and helpful. I was basically "just looking" at this visit, however, I felt free to do so without a lot of pressure. Some of the key services at this location: Propane Refill/Exchange Blades/Knives/Scissors/Saws Sharpening Screen Repair Hunting/Fishing Licenses Auto Key Programming and Cutting Glass Repair and Cutting Assembly and more. This location carries hand and power tools, paint, sundries, clothing, plumbing, hardware, outdoor, cleaning supplies, electrical, lawn and garden, and housewares. Brands they carry include Traeger, Weber, STIHL, Scotts, Toro, Benjamin Moore, YETI, Magnolia Home Paint, Craftsman, Dewalt, and a few others. I suppose 5-star might be a little generous for a hardware store, however, I really liked the improved atmosphere of this store from the dingy, worn out feeling in the old CVS. This location is clean, well organized, surprisingly affordable, and has employees who were friendly and helpful. Plus, accessibility is improved quite a bit from the old tenant. Welcome to the neighborhood, Ace! I look forward to returning again in the near future.

Stopped by here looking for a specific light fixture that they unfortunately did not carry…read more We were greeted with a very nice welcome asking what we were looking for and the associate walked us to the aisle where the item might have been. He stayed there helping us try and find the items and answered all of our questions. When we left two more associates were at the front and said goodbye. Loved the help and looked like a good amount of items in the store.

Good people!!!!. Jennifer, Bill and Chip Lee will do anything to make their customers happy..read more

Unfortunately and unnecessarily the Salesperson here was very rude to my wife in the purchase and…read moresale transaction she initiated. He was argumentative and confrontational for no reason. She was buying a washer and dryer. He had a different attitude dealing with a man. Very disrespectful and unfortunate that this kind of unprofessional conduct is tolerated here.

I am writing to share my feedback regarding the exceptional service I have received from your team…read more While I have worked with Ferguson on several projects over the years, my recent experience has been the best to date, largely thanks to David. David has gone above and beyond in helping me source bathroom plumbing fixtures for my current project. His product knowledge and commitment to customer service are truly outstanding. It has been a pleasure working with him, and I wanted to ensure his hard work and professionalism were recognized. Thank you for maintaining such a high standard of service.

We went to Ferguson's 2 weeks ago today. We ordered a washer and they said it would be in in a…read moreweek. A week passed and nothing. Called this past Friday to see when it will be in. They said it will be today June 1st. Called again to ck the status of when it will be delivered and was told it will NOT ship until mid July! The dishonesty is what upsets me. They lied from the beginning knowing it would not be here until mid July. And greed. We canceled order and went elsewhere. This is my last time purchasing anything at Fergusons.

My second visit in a week. First visit was to choose samples, then today to purchase tile…read more Here is my tip: Ask for RaShawn. He is extremely personable and knowledgeable. He made the entire process an enjoyable experience.

We have had two extremely disappointing experiences with Brian, the Store Leader at Floor & Decor,…read moreand unfortunately, his attitude and unwillingness to help have completely changed our opinion of this store. Our first experience occurred when we were trying to select flooring for our home. Because the flooring we were considering had significant color variation from plank to plank, we wanted to purchase several individual planks to take home so we could see what the flooring would actually look like in our space. Brian very rudely told us that we could only purchase one sample plank. I pushed back and asked how we could possibly make a decision about thousands of dollars' worth of flooring based on a single plank when there was so much variation in the product. I even pointed out that Floor & Decor doesn't display just one plank in the store and there is obviously a reason for that. Despite this, he refused to help us. We eventually went to the Pro counter, where someone was willing to assist us. Thankfully, they did, because we ultimately purchased approximately $12,000 worth of flooring. We absolutely would NOT have made that purchase if we had only been allowed to take home one plank and had not been able to see the variation beforehand. Unfortunately, our second interaction with Brian was just as frustrating. We later needed two additional risers totaling approximately $32. We asked if the $35 delivery charge could be waived, particularly considering how much we had already spent with the store. Brian refused and told us that he could not waive the fee. This was especially frustrating because another employee had waived a similar charge for us the previous week. The $35 itself isn't really the issue. It's the complete lack of customer service and the attitude we experienced on both occasions. When customers have spent thousands of dollars with your store, it is incredibly disappointing to encounter a Store Leader who seems so unwilling to make even a reasonable effort to help them, first with a major purchase and then again over two small additional pieces needed to complete the project. Other employees at this location have been helpful, which makes our experiences with Brian stand out even more. Unfortunately, after dealing with him twice, we have no intention of purchasing additional flooring products from Floor & Decor. That decision is based solely on the way we were treated in our interactions with the Store Leader.

Went by today as I have to do in side lot of empty shelves, and very low inventory's on several…read morethings I was interested in. I know the kids were trying to be helpful, but the same guy asked me within three minutes twice if he could help me and I told him that I was just looking .

Speaking of the propane center, lugging those propane tanks can be a challenge for some customers…read more When the TSC employee opened the gate recently, without saying a word, he stepped aside while I carried it inside the fenced area. He eventually showed where to take it. Every previous time at TSC, the employee took my tank at the gate and prevented me from entering the locked area. Next time, TSC employees should ask, "May I assist you with the tank?" If I have this right, you are being paid by the customers to serve us.