I have NEVER left a negative review to any establishment EVER.
I have been repeatedly harassed by a MALE patron who is a "member" with a cup on the wall.
The venue is well aware of his behavior. So aware they pulled his beer from him on 8/11/21. My last encounter with him.
It's CLEAR they agreed his behavior was unwarranted and inappropriate or they would NOT have proceeded to pull his beer.
I asked them to please wait until I was able to LEAVE because it would obviously provoke his anger further and I did not want any further conflict or aggression from him.
The bartender obviously doesn't CARE about my SAFETY or the SERIOUSNESS of the situation.
She proceeded to PULL HIS BEER while I was just FEET away from them, trying to close out my own tab.
So what happens? Rather than the Bartender doing the SMART thing, the SAFE THING FOR ALL INVOVLED which would be "I've just angered this customer by pulling his beer, he's obviously angry at my customer to my RIGHT, I should request he LEAVES out the door on the LEFT so as to avoid him FURTHER agressing her."
BUT NO, she sends him off now ANGRIER THAN EVER RIGHT IN MY DIREECTION.
I've got NO TIME to avoid him. I'm a sitting duck! Scared.
He doesn't AVOID me by the way, DESPITE his warning. (THINK ABOUT the cognitive sanity of someone who has JUST been that warned, and STILL they approach the person?) He clearly does not have GOOD WILL. He clearly is LOOKING FOR A FIGHT.)
He walks RIGHT UP TO ME, shoulder to shoulder, and looks me RIGHT in the eyes glares and says "FUCK YOU BITCH!"
The whole thing shook me up so hard, I was both shaking, and terrified, and mistakenly thought he had grabbed me because I also felt pain in my arm.
I suffer from a seizure disorder. Which is also a nerve disorder. It's possible he triggered nerve pain in my arms he was SO INTENSE and SCARY.
I'm a US VETERAN who served our military during 911.
I currently have a Service animal, and suffer PTSD as a result of that service.
I take my character VERY seriously as well as my behavior.
Amanda, just anaialated me. She would not listen, did not show empathy, did not show ANY concern for my VERY VALID fears and even after I called her and proceeded to tell her that I may have mistaken that he touched me, she proceeded to be extremely RUDE, and hung up in my face?
I've paid A LOT of money to this place!
I've brought a LOT of friends here who have paid a lot of money here.
To just be shut down, ignored, blown off, and worse, to feel UNSAFE and that this business CLEARLY DOES NOT CARE ABOUT THE WELL BEING OF IT'S CUSTOMERS.
THINK ABOUT THAT.
I AM A FEMALE, ASIAN, VETERAN.
I AM A BUSINESS OWNER.
I AM A MOTHER.
I REPORTED ILL BEHAVIOR ON SEVERAL OCASSIONAS TO THIS VENUE BY A "MEMBER OF THEIRS."
THEY HAVE A RECORD THAT THIS MEMBER CONFESSED THEY WERE INDEED THE INSTIGATOR.
YET THEY CONTINUED TO ALLOW THIS PERSON TO RETURN, TO CONTINUE TO HARASS ME.
I HAVE A RIGHT TO LIVE IN PEACE. TO ENJOY AND ESTABLISHMENT IN PEACE.
I can NOT help but wonder, if I were WHITE, if I were a "member" would this have even been an issue?
Perhaps they have a thing against Asians?
I don't know, but I am deeply grieved at how this place has handled a VERY SERIOUS MATTER.
When I asked AMANDA for the OWNERS information so I could perhaps try to talk it out with her, I was HUNG UP while she said, "I am the owner."
I found out on the Neighbors app, that this is a habit of Amanda's as it's not the only complaint like it
I don't enjoy conflict. I DID EVERYTHING I could to talk reasonably to Amanda to try to find out a reasonable solution. I LIVE HERE in THIS Neighborhood.
A lifetime Trespass? I better have actually done something illegal or harmed someone in your facility, your quick to take such extreme actions without thinking of the TRUE implication towards someones public character and reputation it holds first. Seriously, consider what your doing, if you're going to slander me like that?
It's a HUGE slap in the face to those who have paid A LOT of money to your facility and OVERLOOKED YOUR FLAWS.
Don't let me mention how many times I've been charged WRONGFULLY for the tabs of others who did not pay, and I sucked it up and paid it without a stink. JUST TO HELP YOU GUYS OUT AND ENSURE YOU STAY OPEN.
So to be treated like this? Just wow.
I at least expected to be heard out. read more