This place is a dump. Staff very rude. Cook changes regularly. Ordered a cobb for delivery to my office. When it came, it had everything but the ingredients for a cobb. When I called to advise and request another correct cobb or a refund, the OWNER said too bad. When I explained the cobb didnt' even have eggs, the OWNER said sorry, but I'm not bringing you an egg, not satisfying you and definitely not refunding you. I paid cash which was my mistake. Too bad for them. I work in an office with over 75 people. Words out . . . no one from my office will order from the Griddle ever again. What you see on the menu is not what you get. They put together what they want and then tell you too bad when your disappointed. read more

This hole in the wall grill looks laid back on first appearance but the wait staff is not friendly and are quick to turn nasty on you. Be careful what you ask. They are time bombs waiting to explode. Overall the food is just ok. read more

Unpleasant experience that still lingers on my palate. The hamburger bun had an unusual odor/taste. At first I had thought it was the burger. Substituted it for the grilled cheese sandwich, only to find the same foul odor/taste on the toast. Owner and staff have major tudes. Proper business etiquette is to not argue with your customers when they tell you that food(s) taste spoiled. Smell/taste the bread yourself and convince me that I'm wrong! They are possibly reusing old bread, or storing it improperly with other items. Will not be frequenting this overrated joint again. If not for my Restaurant.com coupon, I would have never come here at all. read more

I would recommend coming only with cash unless you anticipate paying for the group! I came here with a group of girl friends on a Sunday morning. All the tables were full so we sat at the bar. We were not greeted for about 5 minutes, but when the server did finally acknowledge our presence she was pretty friendly. The other servers were yelling about being so busy, although they did not look slammed. There were probably 6 servers with 3 tables each. There were about 4 empty tables with garbage on them. When a couple tried to sit at one, the server literally yelled at them to wait until it was cleaned. Our breakfast was okay; it's hard to mess up eggs and toast. Coffee was poured continuously but our waters were never refilled. And we were hangover thirsty! Upon leaving, we asked for the check to be split. In return, we got an attitude from our server who had to call the manager to split our checks. They acted like it was the end of the world. Who doesn't split checks? It's not like we looked like a family with a breadwinner to pay our tabs together. This place stinks, I will not be back. read more

I don't know how a place can label an item "Eggs Benedict" as one of their "Specialties" when they use a powdered Hollandaise sauce. At least I didn't pay full price for my breakfast as I used a Groupon. My alternative selection, the Super Sampler was good. Eggs were cooked to a perfect over medium. I give them 1 star for using powdered hollandaise for one of their "Specialties" and also for leaving creamers that need to be kept refrigerated out on the counters. How many times do they put them back out there and for how long each day do they stay out? read more

Excellent breakfast - no frills but delicious croissant sandwich and huevos rancheros. The atmosphere is definitely dated like a late 70's/early 80's feel - and I mean literally, not in a quaint way - but the food and service are well worth enjoying. read more

The Griddle - Delicious breakfast croissant. - Bars Near Me - Boca Raton, Florida

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TERRIBLE!!! I would give this place zero stars if I could!! I got the sampler with 2 eggs, 2 blueberry pancakes, 2 slices of bacon and 1 sausage. My fiancé got ham steak and eggs and oatmeal. His ham steak was a joke, my pancake was thicker! I couldn't help but feel like everything except for my eggs were microwaved!! In fact, I'm pretty sure I've had better microwaved food! Service was less than desirable. I was still sitting at the table when I was done as the server is cleaning the table and setting up for the next party. When we went to pay our bill up front the lady didn't make eye contact at all and just said sign here. Will NEVER RETURN!!! read more

I've eaten here many times and for the most part have been happy with the food. Today, however, was the last time. I had to send back two breakfast entrees because of hair in the food, and while they did redo the order, little more than a sorry was offered. Having been in the business, the right thing to do would have been to comp at least that part of the meal. Sorry, but you lost a customer today. read more

Food is Decent. My breakfast was served just lukewarm, however. The portions are kinda small for the price! For the same price, you can eat a bigger portion at First Watch and certainly Ihop. Waitress was Very friendly. Decor, tables, plastic glasses are Very Old. $50 for a family of 4 for Breakfast. read more

Ordered the country sampler couldn't believe only one biscuit, with mediocre gravy, over done poached eggs, greasy bacon overall underwhelming read more

Good food but the customer service leaves much to be desired! Jack who takes in the orders needs to retire before his senility gets the better of him! read more

Classic dinner. Hodge-podge of decorations on the walls and a lot of different tables, chairs, and booths. Each mug I noticed was different, kind of cute. The service was nice and quick and their menu is straight forward. One side was breakfast food, the other was lunch. Portions are normal sized here and prices are good. Cornedbeef hash with scrambled eggs, hash browns, and toast were approximately $8. I got the grilled cheese with french fries for a dollar extra. No regrets. The fries were seasoned and extra crispy, the grilled cheese had a blend of three cheeses. Classic dinner food, no huss or fuss. read more

I've been going here for years, the waitresses even know me and my husband by name. We see a lot of other regulars there as well. The breakfast never disappoints. You can count on them for lunch and dinner too. read more

This place is awful. Sat down outside and after 30 min no menu and then refused to provide service even after taking coffee orders. And no coffee either. Don't go here. We won't ever again and we go at often. Lost a steady stream of business read more

Fantastic diner. Have loved every dish I've ever eaten here. Everyone is very friendly and prices are very reasonable.

This is another one of my favorite places in Boca. It is like eating breakfast on a Sunday morning in my kitchen. Everything is homemade, and the whole place has a very family like appeal to it. The service is fantastic, everybody is always happy and ready to serve you as soon as you get there. The Griddle has been around since 1945, so the inside of the restaurant is filled with history and pictures of old buildings. I love it. Like I said, the food isn't anything to go crazy over, but that's exactly what I like about it. It's like eating in my own house. Not to mention it probably costs me the same. Very cheap, very good food. Five stars! read more

Horrible service from the manager down to the representative answering the phone. We placed a $74.72 order, we received 2 orders. I contacted the griddle advised we received partial order, the representative blamed the driver. I advised the driver is only picking up order for delivery it is their responsibility to confirm what they are sending out is correct. She advised she was extremely busy and asked me to hold. The manager picks up I explained the situation and requested the remaining food to be delivered hot as the remaining food was for management. She said the order was made and it will be re-delivered as is. She did not offer to rectify the situation. She was extremely rude and call was ended, I called back 20 mins later, since the greeting was not the griddle I asked if this was the griddle the representative rudely said that what i said. I inquired if the order had been picked up as the door dash driver offered to deliver the remaining food. She said no and hung up. Bottom line horrible customer service, from manager to representative, not willing to rectify situation or even apologize for the inconvenience. The company i work for orders food basically 6 days a week, we will not consider this establishment for any future order. read more

Called for a To-Go order and was given the worst customer service from an older lady who sounds like she's been smoking all her life. I asked about a few items on the menu and was given a rushed response, she didn't even want to calculate the total. Once I asked my co-worker in the background a question she rudely stated "when you get your order together call back!" Immediately hanging up. read more

I gave it 4 stars even though I have never been. My boyfriend and son go almost everyday for breakfast. I've seen videos of them eating lol My son is only 2. They enjoy their father and son bonding time there. read more

Husband and I went for breakfast mid-week in October and were surprised at how busy it was. The staff was very friendly and our order was taken and drinks were served promptly. My husband has corned beef hash and eggs over easy-easy with hash browns and wheat toast. Sounded good so I had the same. He thought the potatoes were overcooked but they were perfectly crispy for me. The eggs were cooked perfectly and the hash was good. Toast was a bit dry but I'm sure I could have gotten more butter if I had asked. I took one star off because they had Costco muffins individually wrapped for sale at the counter. It would be better to either bake your own or don't sell muffins, in my opinion. Worth the price and the time. read more

We bought a Groupon for this restaurant because it sounded interesting. First let me tell you they stated in the Groupon that there would be an 18% tip added. Fine. However the bill included 19% tip. Not sure if it was an honest error or intentional to make up whatever they get charged from Groupon, but at that point we just wanted to leave. The service is seriously lacking & I'm not a fussy person. But when the place is mostly empty & my food is ready and placed for pick up (I could see into the kitchen) in my opinion the server should not stand there eating & chatting with her co-worker. Additionally we had to wait forever for our order to be taken, coffee refills (coffee was very good though) and the check. Would not recommend or return. read more

This place has been around for as long as I can remember. It's the type of spot that after several visits the staff knows your name and order when you walk in. I highly recommend The Griddle for that hometown mom and pop kitchen with amazing food, great waitstaff, and an amazing simple menu. read more

16 different breakfast and lunch specials $5 ! Caught my eye as I drove by . Jumped on there website to call in a order for my office..... not a single $5 special insight, plenty over $10... disappointing. read more

Sometimes it's so loud inside that you can't hold a conversation, but what's worse is the wait staff. They're super friendly, but after your order's been taken they're not likely to return until they drop your food and then they're gone again - and it's a small restaurant! Asked for refill hot water for tea the other morning and the waitress said she had to take an order at another table and would then "get to it". Needless to say, never got that hot water. The breakfasts are good, but not that good for the prices, lots more in the area to choose from with more flavor at the same prices. read more

It was an early Saturday afternoon when I decided to go to this local diner after not being able to decide where to go for an afternoon brunch. So happy my friend mentioned it to me, because we were on a budget and didn't know what we craved. The purpose of reviewing for the Griddle, however, was because of Tonya. What a delightful spirit! She has this great expression on her face when she comes to the table to take your order and just brought so much positive energy to the experience. The food is alway on point and as always, very affordable. How Tonya handles her job is how others in the food industry need to be! My friend and I literally said the same thing as we walked out with a smile on our face and a happy tummy. read more

My favorite place for a no-frills, diner breakfast. Friendly waitresses and the coffee keeps coming.

This place is a gem. Diners are a dime a dozen and this is not your regular diner. The food is really good and portions are generous. Couple that with reasonable prices, and a really friendly staff and you can't help but come back again and again. read more

We had never been here before but went in because we had a Groupon. Service was amazing. Tonya was super sweet & upbeat. The rest of the staff was extremely friendly as well. I had the Huevos Rancheros- unfortunately they had to bring me a new one because the cap fell off pepper shaker & the entire bottle fell on my meal. (Just my luck- lol) But Tonya was extremely accommodating & brought me out a new meal instantly which was delicious. My friend had an omelette, it was ok- kind of dry. But the overall experience made the trip worth it. Would recommend the Huevos Rancheros for sure!! read more

The one star is solely for Laurie behind the counter she could not have been nicer without her it would be a zero. I went in at 7am in my way to the office to pick up a quick egg sandwich. I paid and was waited no when I decided I'd like a little salsa on the side with it. I was told the owner said I have to be charged 50 cents. I paid with credit card and went to my car to get some change. What terrible customer service. Needless to say i won't be returning read more

Was looking forward to trying a new breakfast place but unfortunately was totally disappointed. It looked like a normal type of busy when we first arrived and someone took our drink orders promptly. Soon after a large group came in and our waiter just disappeared. So we sat waiting for our order to be taken. Finally got the attention of a waitress, who was quick to point out how busy they were. Told her we arrived before the other tables came in so she took our order. The food, which was average, came out in a reasonable amount of time. My friend was almost finished with her meal when she noticed a hair, that was not hers, in her dish. Gross. I had no desire to finish my food. Tried to get the attention of the waitress and she came back with a box! No, I don't want to bring the food home, please listen when your customers are trying to tell you something. She took off the price of plate with the hair. I made the mistake of using the restroom before leaving. If the kitchen looks anything like the back area, I am amazed how this place passes inspection. read more

Every year I spend 3 weeks in the Boca Raton area and have breakfast every day of my stay at The Griddle.This year I find the service to be sub par even when the owner is on premise. The owner would rather socialize with the regulars rather than pitch in and help the servers when coffee needs refilling or dishes need to be cleared away. Skimpy servings for the money....Much better places for breakfast close by......Flakowitz on Federal....Real servers, real portions and much better attitudes. I will never come back to The Griddle !! read more

This is the place you go for when you want an OUTSTANDING breakfast... like the BEST blueberry pancakes you ever had in your life served up by some of the kindest waitstaff you will ever meet. They come around routinely with that pot of their fabulous coffee because they don't want YOURS to get cold.... and while there may be folks waiting for a table on the weekends these days (YES the word is out) no one rushes you out the door. The owner is always there and knows so many of her customers by name. If you roll on through for lunch they make an awesome cheeseburger, the kind that harkens back to what an authentic burger should be. All kinds of people flock here. Good people watching, Great Food, Warm Friendly Staff. read more

I had pancakes and a black and white milkshake. They were both delicious! I especially loved the milkshake having never had or heard of a black and white one. The staff is very friendly and genuinely care about the customers. read more

Have been going here since before they moved to this location. Same owner. Same down on the farm feeling decor on the walls (this is a good thing). Highly recommend the Huevos Rancheros!!! They also make delicious milkshakes. read more

Great breakfast with small-town atmosphere! I always come to the Griddle for breakfast whenever I am in the neighborhood having my car repaired. The customer service is excellent and they have a large breakfast selection with all fresh ingredients. I highly recommend the Griddle for a great start to your day! read more

Food was well below average. Overpriced for what we ate. Service was great though so I'm going with 3 stars. We came in at 7:45 on a Saturday morning right before the regulars strolled in. There was one waitress handling about 6 parties of 1-2 at once which is pretty impressive. The whole place smelled like burnt toast. Coffee was weak and watery but I half expected that by the looks of the place. We ordered the Southern combo which is 1 biscuit and gravy, eggs your style, and your choice of bacon or sausage patties. Biggest disappointment, my boyfriend and I agree: Both of our biscuits were undercooked, doughy. The sausage and gravy was somehow boring, just as flavorless as the fried eggs. The bacon was actually pretty good, crispy. But $9 for these 3 items that were made for us in 5 minutes. Like I said, service was great - if you've got a sensitive palette and don't like a lot of flavor and you want a super quick bite to eat, this place is for you. Also I wanted to mention how weird it was that we were right next to FAU, and there was a small plaque hanging on the wall in our booth that says something along the lines of: "You can't hoot with the owls at night and wake up to soar with the eagles in the morning". Lol I have no affiliation but #GoOWLS! read more

Great breakfast place in Boca thats off the main path. I love the atmosphere and the food. I've had a different coffee mug everytime I've gone there. Gotta love the little guys! read more

From the reception of not being able to bring in my own coffee to having to wait standing for a good 5:00 to pay the bill this was a bad experience. The bathrooms made you feel like you would catch something and the food was less than mediocre. I got the Belgian waffle which was burnt on bottom and had to be torn it was too tough to cut. The scrambled eggs were very good as was the biscuit. The country fried steak was inedible. The home fries were boiled and not fried. read more

I'm writing in to advise of a detrimental customer service issue. After waiting more than ten minutes to give my take-out order, I then waited another fifteen for my breakfast sandwich order (their phone number wasn't working therefore I was not able to call in my order in advance). Then came the major issue - the owner of The Griddle initially denied my Groupon. The owner said it was for dine-in only; however, the Groupon terms say nothing of dine-in only (I checked prior to purchasing the Groupon, as I'm a conscientious consumer). I asked her to please redeem it, as I was abiding by the written terms. She reluctantly agreed and then proceeded to process my Groupon and payment with a negative attitude, what's more upsetting is she then began to lecture me. She made me extremely uncomfortable, which I considered terribly inconsiderate and unprofessional. I advised her that I did not need the lecture so early in the morning. She then said "Well, you're getting $16 in free food from me. This is meant to be an introductory offer to the community." Note, my bill was for more than the $16 and I paid the additional money via credit card, and it was my first time at this establishment. I believe this justifies a review of this business and their partnership with Groupon as they do not seem to be honoring the terms. Suffice it to say that I won't be back and will ensure to advise my family, friends and colleagues of this egregious service and treatment. read more

Walked in no one greeted us. Asked older waitress if we could sit in the booth that needed to be cleaned. She yelled at us and said not until its cleaned and ready... We decided to sit somewhere else. A different couple walked in and Sat there with it still dirty. They didn't get yelled at. The other older waitress who was our server was rude as well. Our orange juice came with a complementary hair in the cup. Never got a fork. Had to flag down someone behind the counter. Never asked if we wanted refills on our beverages. Waitress slammed down our bill. We didn't even ask for it. What if we wanted more food. Our check book also came with a complimentary hair in it. The only nice people in the restaurant were the young waitress and the bussing staff. My boyfriend and I are both in the restaurant industry and are the easiest people to wait on. Terrible experience. read more