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Chicago, IL

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The Gilded Lily

4.8 (80 reviews)
Closed • 10:00 am - 7:00 pm

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Madison S.

I love everything this small women owned business stands for and has to offer . The staff is always friendly and whenever I get my hair done I am always guided in a step by step conversation around the process and transparency around what is achievable / versus what might not be (and if it's not achievable there's always a convo around things that could look similar or steps we can take to move in that direction). I've never left the salon not loving the way my hair looks. As far as pricing goes , you get what you pay for . Yes this place is not Supercuts pricing , but it's absolutely reasonable for the time/effort being put in (and what I imagine is also some sort of magic). I wouldn't go anywhere else.

My second visit with Tracey.
Keelin B.

The Gilded Lily is an excellent salon. The vibe is very relaxed and casual (I appreciate all of the plants). They offer little services, as achievable during COVID, such as warm or cold eye towels while color is processing. I love seeing my girl Tracy. She has taken my hair from very red to blonde. My hair has a lot of red tones, and I've never been able to keep it from getting brassy after a few months. Tracy has armed with me with knowledge on how to take care of my color and hair so that it lasts and looks good until my next visit. Since I have been seeing her and following her advice, I noticed some of my hair has grown back. I also appreciate that she is open and flexible to my budget and time between sessions. However, I also enjoy going in and being taken care of by Tracy. So I keep going back. I saw a few reviews about the pricing in terms of color. I would say if you want to ensure your hair color is quality and lasts, the prices are accurate for color services and the talent in a market like Chicago. Someone said they could have used Sun In and saved money, and I can assure you that is not an educated statement (speaking from experience as someone who wrecked their hair using Sun In at age 16).

Seriously? This was $300+?? BOTCHED.
Soyoung S.

I do not recommend this place to anyone. I had done a lot of research and was really excited to try this place out, but all I had gained from it was a horrible experience and two sessions because they completely botched the first session. Wasted so much time and money going here. But the worst part is that my hair health is completely shot. Their incompetence has completely ruined my hair health and I now have had to spend even more money to try and get it back to somewhat normal hair health. The only "pro" about my experience is that I went there literally right before the city and my workplace shut down for covid lock down. So luckily no one had to see in person how god awful they botched my hair :) I had come in for a balayage and asked for warm honey tones and NO ash tones. The first rendition was a disaster with NO blending done, and ashy colors all around. When I was checking out they asked me how I liked it and I said it was fine --but on the inside I wanted to cry my eyes out. I'm sure many women have felt like this walking out of a salon, and were too embarrassed and shy to actually say "this is horrible please fix it". Yet when I emailed the owner she pointed very accusatory about how I said it was fine when I was leaving. Well yes, I said it was fine because I didn't want to embarrass your stylist right in front of her face and I was also embarrassed at how god awful you made me look and feel. So I got home and immediately got infront of the mirror to see if it looks any better in normal light and with me looking at it at different angles. Nope, still horrible. So I called and emailed them and sent them photos and they said I can come back for a correction. I immediately go in again same day (so 4 total Uber rides to a neighborhood very far from me) and the girl that did my hair the first time was the one correcting it and she made me feel so uncomfortable coming back again. No apology, no explanation, just dead silence while she worked on her fix. Truly the worst customer service experience. I also now have breakage all around the upper middle part of my head. Just a random ring of hair that was clearly ripped off. This happened when she was rinsing my hair and was not using a wet brush. She said she was trying to get the tangled out because she teased my hair a lot while doing the balayage. Lady, use a wet brush so you don't rip people's hair out!!! I was wincing in pain the whole rinse time and I TOLD her it was hurting me. End result= breakage all around and it's going to take me years to grow it all back. I'm most angry about this. Overall, I would tell people to run away and go anywhere else than here.

My blondes (:
Polishbadger D.

Attention all blondes (real and fake) - this is the salon you want to go to if you want your blonde trusses to be in the best hands, specifically with Tracy (one of the newer stylists). She was at a different salon that I could walk to in West Town and I followed her all the way up to Logan Square because she is THAT GOOD. The space is modern, inviting, and green - as in there are gorgeous plants and succulents throughout. And the music is on point (not loud and in your face - sometimes you just want to chill while getting your hair done). They use Kevin Murphy products (among others) - which are the best. I rarely throw down for pricey hair products - but these are worth the investment to help your blonde hair live its best life (; And there are no pushy sales pitches.

Beth P.

Go see Michelle! Michelle gave me an amazing cut and balayage that flatter my face, matched my personal style, and make my red hair look gorgeous. She's so talented and made me feel comfortable during the visit. I feel amazing and am receiving tons of compliments. The Gilded Lily salon is beautiful, too, and everyone is friendly and professional. I felt great about supporting a locally owned, woman owned business. And I love that they use Kevin Murphy products--natural, make your hair look and feel and smell so delicious. Highly recommend Michelle and The Gilded Lily!

Fresh cut & color, by Michelle.
Christina A.

Michelle is my stylist for life. She always knows what to do with my natural curls and red hues, gives my hair exactly what it needs! Felt completely safe, comfortable and relaxed during my visit today. Between the comfortable chairs and Michelle's excellent skills I was even tempted to drift asleep during my shampoo. Can't say enough about this salon and Michelle-they continue to impress!

A woman with a short pixie cut posing, brown hair
Minnie Me M.

I usually don't like sharing my hairstylist, Tonya but in order to keep her around Chicago, I realized I need to tell you how awesome she is! I followed her to this place from another salon and they are as equally as awesome as she is. You won't regret it if you have her cut your hair, she's open to fun cuts and out of ordinary just like me. Also helps that she's patient with my hearing loss so willing to work with me to clarify my wishes.

My before and after

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4 months ago

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1 year ago

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8 months ago

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5 years ago

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3 years ago

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2 years ago

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1 year ago

Bailey was absolutely amazing! I showed her what I was wanting and she 100% delivered:)

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3 years ago

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5 years ago

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3 years ago

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6 years ago

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6 years ago

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7 years ago

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6 years ago

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3 years ago

Best hair extensions , DreamCatchers hair , great colorist , nice cut , sexy ! Best hair quality

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7 years ago

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3 years ago

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3 years ago

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6 years ago

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4 years ago

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3 years ago

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6 years ago

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6 years ago

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6 years ago

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7 years ago

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7 years ago

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5 years ago

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7 years ago

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4 years ago

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7 years ago

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4 years ago

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6 years ago

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7 years ago

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6 years ago

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7 years ago

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7 years ago

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6 years ago

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7 years ago

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7 years ago

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5 years ago

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Review Highlights - The Gilded Lily

“Not only is my hair always looking on point, but it's so much healthier than it was before I started going to Mallory.”

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The Gilded Lily - hair - Updated October 2026

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