I had a man hair cut with Michael. Highly skilled. I showed him a picture and it worked perfect. I recommend it 100%. I had some problem understanding the staff but nothing problematic. read more

Was feeling super greasy and to treat myself I wanted to get my hair washed and blow dried. I walked in without a plan and they were able to accommodate me immediately. Very relaxing hair wash. I didn't think they would style my hair but they dried and styled my hair! Felt super light, clean, bouncy afterwards. Cost $30 which seemed fair to me, I'm happy with results :) read more

I wanted to get a hair makeover for the new year but was afraid of the drastic change. I've had long hair for quite some time and wanted something short that I could manage easier. I booked an appointment with Norris after reading the reviews and I am so so so glad that I did. He was very personable and made feel comfortable. The salon is very busy and every chair was filled with a customer the whole 2 hours I was there. In addition to the cut, I got a digital perm and I love it so much!! It has been about 2 months now and my curls are slowly loosening but it looks natural. Absolutely will go back here again! read more

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I got a perm and even though I am waiting on the result, my stylist was really attentive and did not hurt or pull my hair too loud. He wiped my face with gentleness and was very professional. The shampoo lady was also gentle with my head and I really appreciate that. They were able to work with my last minute plans and all the other people left with beautiful hair. I definitely recommend as a chubby Asian older woman with lots of hair. And no one told me I had so much hair which is a pet peeve of mine. read more

HeadQuarter Salon - Waiting and happy - Hair Salons Near Me - Chicago, Illinois

Over the years, I've learned that getting my hair washed is one it my favorite ways to relax. The prices at Headquarter Salon amazing so the wash feels like an extra treat. Located in Chinatown square, I usually grab a bite before or after my appointment. Norris had been fully booked the last two times I've stopped by, but I enjoyed my last service with Winston. We chatted in my broken Cantonese and he recommended a treatment given the hair issues I've been working through. I sat under a heating device for 13 min while my hair soaked in some magical serum/conditioner that made my hair feeling noticeably smoother. HeadQuarter isn't the most luxurious salon around but the prices are great, you leave feeling fresh, and there's something familiar about the hustle and bustle. It's worth the trek across town, imo! read more

HeadQuarter Salon - "Oil" treatment pre haircut - Hair Salons Near Me - Chicago, Illinois

I have been doing hair straight treatment for more than 3 years now. They are fast. Good haie wash and good hospitality. They have oil treatment too called has haie hydrating treatment. I have been doing this since 2 years. The only con about this place is they do not have hair spa.. so no hair steam read more

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Everytime I come back to Chicago, I get my haircut here. It's a new frills place, the price is right here, and they are efficient - barely any waiting around. It's not the cleanest salon just a heads up but there've been no issues. I got my haircut by Norris and typically, I've only been asking for face framing layers and a 1in trim so I'm out of there within an hour. You get a wash as well with your cut. The last time, I also opted for a keratin conditioning because my ends felt especially dead and 3 months later, I think it helped my hair stay healthy and grow. I recommend! read more

Norris remains the best. It's a professional operation with probably 3 people helping him during my perm but he's always there and directing the action. This was my third digital perm there. This time I used a different reference photo and it came out just as I wanted. Note: My natural hair is stick straight. read more

HeadQuarter Salon - Reference photo - Hair Salons Near Me - Chicago, Illinois

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I usually get my hair cut with Norris. He was on vacation. The receptionist said she will make sure I get an excellent service. That did not happen. The hairstylist had multiple customers at the same time. He intermittently cut my hair. My hair is not equal length, and volume is different from left to right. There are shorter area everywhere. I asked him to cut my inside shorter so that it is easier to keep my hair inward. My hair lengths are longer inside with short and uneven length outside. read more

This is my first time having hair cut out of my state. It came out unexpectedly really well. Allan is my hair stylist, he really get me the right color and turn my hair out how i want it. Thank you. read more

Norris is an incredible stylist, he really is a master of his craft. I'd recommend reserving ahead of time as his services are excellent. I've been going for about a year now every so often and to say that he's saved my hair on multiple occasions is an understatement. Everyone is very polite and professional, and quality is guaranteed every time. However my only gripe is that whenever I'm unable to make an appointment with Norris & decide to go with another stylist it can be genuinely hard to communicate with them. Especially when it comes down to what hair I'm striving to go for but regardless it's decent each time. Will likely continue to go here read more

My daughter came here for a haircut, she said, no need for appointment, on a on the Sunday, yes, we walked in, we immediately got the hair dresser. The hairdresser seems quite skilled with scissors and skill level similar to Shanghai hairdresser. The store floor is a little messy. A lot of hairs and junk. read more

It pains me to leave a review on here because i've been going to the salon for probably almost 4 years and for the most part, they had been doing a good job but this past year, I've had really bad experiences and I think the one I had today is the last straw for me--I'm not coming back here anymore. Ever. I usually come pretty prepared whenever I go in for a haircut session and that usually means bringing two reference pictures for what I had in mind and talking through it. This past year though, even though I bring in my reference photos and talk through it with the hairstylist, alex, does not follow through, and tends to go way shorter than what I like and does it without testing the length with me--it's a drastic snip snip before I can even react or process it. Today I decided to give him one last shot and so I went in with a very particular reference photo and sat down on that chair and showed him the photo of the bangs and the length of the bangs that I wanted and specifically asked him I want it *exactly* the same length and style, just right above the brows, and not to go any shorter. He said yes and started cutting away. Lo and behold, he did it again and did not follow through on my specific request, opting to cut my bangs so short that it's now on par with my hairline. And again, cutting so drastically and so fast that I had no time to react fast enough and there is no feasible fix for this. I'm attaching the exact reference photo of the bangs and their botched interpretation of the request I made. I'd rather cut all my hair off than trust them to follow through with a haircut anymore. read more

HeadQuarter Salon - Reference photo on the left, their botched execution on the right. - Hair Salons Near Me - Chicago, Illinois

I've been coming to headquarters for haircuts and balayange with Norris for years now. Recently I've moved away from Chicago but on a recent trip back I stopped in for a quick haircut. Norris was busy so I just got someone to trim my hair. Honestly the experience wasn't great as he cut my hair dry which was fine but trimmed it super quickly and didn't add in the layers I asked for. After the cut I had to ask for a wash and when he dried my hair he asked if I wanted it curled only to say it was an additional $7 after he started. The haircut was fine as I just wanted a trim but there wasn't much attention paid to the haircut and styling. I would give headquarters 4 stars overall based on the years I've been but definitely request someone who's well recommended if your have something specific you want. read more

Great experience overall; clean, well lit, and comfortable. I booked an appointment with Norris for the first time and he had gone beyond my expectations, from start to finish. Prior to coming here, I was in search for a new hairdresser and new hairstyle, as this salon is closer to my hometown compared to my old one. I felt a little worried at first because of the rocky mix of reviews left here, especially for men's haircuts -- but Norris didn't disappoint. First of all, the pricing: $31 without tip for a diligent haircut and in my case, two hair washes. You can't really beat the price, given the quality and service given at Headquarters Salon. Second, not only did Norris tend to the photo I had shown him as reference, but he was very detail driven, making sure he fulfilled my requests of layering for volume and in general, how I wanted the cut to look. Meticulously doing his work, he made sure everything was even and light, considering that I came with overgrown hair -- all while keeping up a lighthearted conversation that made the experience even more enjoyable. He even went 20 minutes past closing to ensure everything had set well before I left. Thanks for the haircut + the kindness! A well deserved 5/5 stars. I will be back again and surely booking with Norris again, as my new hairdresser. I recommend getting your hair done here with him as well! read more

HeadQuarter Salon - my new haircut thanks to norris! - Hair Salons Near Me - Chicago, Illinois

jacky and logan did my haircut and perm. i was happy with the level of quality and attentiveness. my hair was super damaged from prior poorly done heat treatments. but they were great. i would definitely come back read more

HeadQuarter Salon - perm - Hair Salons Near Me - Chicago, Illinois

I went in for a digital perm. I left with them telling me not to pay and sobbing. My hair is entirely fried to the point it is standing up on its own. I had some split ends before going in but the level of damage that they did to my hair had them feeling bad for me. Maybe it was because of my hair texture or other reasons but it seemed to me that the stylist was not proficient in the process at all. He was kind but it was really really bad. I haven't gotten my hair done professionally in years and this was my gift for finishing my semester. They did not even try to make me pay and told me they were sorry but don't perform chemical treatments on customers that you are not trained or good at. read more

Great haircut for an affordable price. I walked in on Memorial Day without an appointment, and they were able to take me. They did a wash before the haircut. The haircut was good. They listened to exactly what I wanted. I cut off more than 5 inches of hair with light layering and curtain bangs. In total, my haircut cost $37. I recommend this place for women's haircuts. read more

Norris lives up to his name/fame. I was only in town for a week or so and really wanted to see him for a perm/color. Despite being booked solid, he made time for me & arrived early during our early appointment. He's charismatic, funny and understanding. Checks on all his clients to make sure you don't feel abandoned when he's busy. Did a great job on my digital perm + color. Would highly recommend. read more

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My 21-year-old daughter and I both get our hair cut by Norris. She has long thick-stranded Asian hair, and I have short, straight, fine hair. My daughter trusts no one else with her hair after 6 years with him. He is meticulous in cutting my hair and I am very pleased when I walk out the door. I've even been complimented on my hair right before it's time for the next haircut. We've recommended him to others who have, also, become regular customers. Norris is highly recommended. read more

The hairdresser constantly tried to make me pay for an expensive hairstyle when I initially said I didn't want to. Then he said that he wasn't trying to scam me. After all my refusals, he started drying my hair harder and almost pulling it out with his hands and drying it with especially hot air. Terrible experience. I think there is only one normal master - Harris, didn't check yet, never comeback. read more

HeadQuarter is fantastic. I've been coming here for years, and have gotten all types of cuts and colors from them. Their prices are very reasonable and I'm always amazed at the results they can get with my very dark Asian hair. Logan did a phenomenal job with my balayages, and I couldn't recommend him more. But I've gotten cuts/colors with other stylists there and they're all great! read more

HeadQuarter Salon - Lilac balayage - Hair Salons Near Me - Chicago, Illinois

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Love Norris! I've gotten haircuts and digital perms with him and have been happy each time. The cost is extremely fair. It's a pretty no frills place but definitely with Norris is quality work. read more

Came here a few months back to get a stylish haircut and asked for Norris. He did a fantastic job to make it look exactly like the picture I brought in. Loved it! Too bad my hair grows too fast to enjoy it. Will def come back and ask for him again. read more

HeadQuarter Salon - Hair Salons Near Me - Chicago, Illinois

I got a perm and haircut and the results were way better than I expected from my usual Asian thick hair. They even have free hair washing before and after haircuts. Would definitely recommend! read more

I asked for this perm and the women that curls it wasn't even the barber showed her a whole tutorial didn't even use the tools that was supposed to be used and I told her to redo it and she rolled her eyes after redoing it still didn't get what I asked for doesn't even look like it a bit read more

Lovedddd this set! Be sure to ask for Jimmy! Quick, neat & great customer service! The design was perfect & what I wanted!

Went for the first time and never again. The stylist doesn't know how to cut period!!!!

I came in with a general idea of what I wanted for a haircut...and left with the perfect hairdo! I made a reservation in advance and came several minutes late but they took me in immediately when I arrived. They washed my hair (this is included in the haircut), and it felt like a mini head massage. It was not so rough and not so gentle--just right! My barber was Alex. He asked if I spoke Chinese (and I don't) right off the bat. He spoke English but generally wasn't chatty, and that was perfectly fine with me! When I get a haircut I actually prefer sitting in comfortable silence and that was exactly what happened. Alex told me my hair was dry (I was very aware of this already...1.5 years into the pandemic I had washed my hair WAY more than usual, AND in hot water...). He asked if I wanted hot oil treatment and I agreed. It felt nice and my hair is so much healthier looking! Probably took about 20-30 minutes for the treatment. Hot oil treatment costs about $75, but apparently is only $25 when you get color done too. I showed a picture of what I wanted for my cut and Alex asked me questions about it to make sure he understood what I wanted. Overall I would recommend him. With both the hot oil treatment and cut, it took about 1 hr and 20 minutes. A little longer than I expected but i didn't mind. Space: there are several seats available at a time for haircuts. It was generally clean and someone swept the floor every 10-15 minutes. The mirrors are large and the chairs are comfortable. Location: excellent! The salon is located in the Chinatown square plaza, where there is a TON of food around. Perfect place to get a haircut and then hang out to eat or grab some milk tea or pastries after! Parking: I parked across the street at the parking lot below the Chinatown-Cermak station. They usually have plenty of spots and you can get 2 hr parking validated. Covid: All the staff wear masks, but customers are not required to wear them. There is a sign on the door asking unvaccinated folks to keep masks on, and masks are optional for those who are vaccinated. Overall, I was happy with my experience and will come back next time! read more

HeadQuarter Salon - My barber's business card - Hair Salons Near Me - Chicago, Illinois

I decided to randomly get a haircut cause my hair felt dull and dead. Michael did my haircut and left it amazing! it's feels super healthy and he put a lot of time and effort to leave me feeling great. They also took me pretty quick on a weekend and the price was good. read more

I went to get a Japanese straightening treatment last week, and I could tell, after they said it was finished, that it didn't look how I expected. (I have done with you guys before) I realized that the person who did my hair didn't have much experience. I never asked for someone specific because I believed everyone was well-trained. However, after washing my hair for the second time today, it seems like all the treatment is gone, even though it's supposed to last up to six months. read more

This was by far the worst haircut I've ever received. Andy gave me a completely butchered cut -- the back was inexplicably shorter than the front, with jagged, uneven lengths and zero sense of shape or structure. It looked like it was done in a rush, without the slightest care or attention to detail. read more

They keep taking off my review for exposing this dirty hair salon. Don't bring your kids here or yourself, this place is disgusting. The owner and Liam asked me to leave bc my son was crying after they put us in a dark room full of mold and hairs. We heard rats fighting and caused my son to cry out of fear, mind you they don't speak English and communication is so bad how do they even get a license if any. They're pathetic people with nasty attitudes to their customers. I took pictures and reported them. read more

HeadQuarter Salon - Reported them - Hair Salons Near Me - Chicago, Illinois

Trim/Layer + Balayage x2 I spontaneously decided to get a balayage while I was visiting Chicago, after having natural virgin black hair for some time. Did not request for anyone as I was booking only 3-4 days in advance. Luckily, Alan had some availability. I worked with Alan who did my haircut and balayage. He seemed thoughtful in how to bleach, and made sure to check in regularly to make sure where it was at. Though, I picked the lightest copper/red color in the hair color book (9.34GC), I felt like it could be more red. I came back to Alan, and he was able to just do another round of coloring. I absolutely love the balayage now and appreciated how reassuring Alan and the rest of the staff were since I was so nervous about my first balayage! read more

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I wrote this review 6 months after the haircut! Till today, whenever I look in the mirror, I thank him for giving me such a good haircut. I've been referring everyone who complimented my hairstyle. I don't even need to comb sometimes and still fresh look. This will be my hair salon till I move from chicago. Goodbye to hair salon hunting and disappointing experience after the haircut! P.s. my stylist is Norris. And you need to rsvp if you want a haircut with him read more

HeadQuarter Salon - Hair Salons Near Me - Chicago, Illinois

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Horrible. I came for a haircut and they suggested a treatment to "hydrate" my hair, but they ended up burning it. I can feel my hair is burnt. Also, they were very rough when washing my hair. Not relaxing at all. Then I asked for some waves using a flat iron and all I got was a half-wavy blow-dry, and on top of that, it wasn't even completely dry. My roots were left frizzy and not properly dried. If they're in such a rush, it would be better if they just didn't offer the service. It's sad to pay over $100 for a service and end up having to finish it properly at home. read more

I got a Korean digital perm from Norris and couldn't be happier with the results! I was nervous to perm my straight hair but I'm so happy I did, it's super easy to make my hair look great now with very little effort. read more

Written to The Fresh Prince of Bel-Air by DJ Jazzy Jeff & the Fresh Prince Now this is a story all about how My hair got whipped-turned upside down And I'd like to take a minute Just sit right there I'll tell you how I became rejuvenated in the Chinatown Air At HeadQuarter salon reborn and glazed In Norris's chair is where I spend my best days Cuttin' up, dyin' lookin' so cool Flippin' my hair and the boys begin to drool When a couple of girls stared at me where they stood Started saying "where'd you get your hair done it looks really good?" I stared back with delight, as I wasn't prepared I said "get movin' to Norris's and you'll fall in love with your hair!" read more

HeadQuarter Salon - When the sun hits those highlights and the wind rustles your layers - Hair Salons Near Me - Chicago, Illinois

Unpleasant experience- i went to the salon 4 times to get my hair colored and for corrections, to ultimately try to get my hair back to its natural color. I first went for a balayage. I wasn't happy with the results, so I asked them to redo. I wasn't really happy with it, so after about a month, I asked them to dye my hair back to my natural hair color, and it turned out SO unnatural. I went back and asked for a correction and it looked fine in the salon but now my hair is extremely bright red in the sunlight. Will not return and super super disappointed. read more

Service and friendliness was spot on! But although they wash your hair pretty rough and kind of dry your hair rough also. But overall I would definitely recommend this place if you aren't too picky and also love quality work! read more