Never disappointed when I visit. Always great service. Locs are happy, Scalp is happy, I'm happy. Super dope vibe and atmosphere is straight up professional. read more

Very professional The people that works there really know how to do hair. I would be back there again for sure. Thank mahogany.

Finally decided to try this salon. I was not disappointed! The stylist/locktician Mahogany was wonderful and amazing. She did a fantastic job!. She was quick and efficient, with a delicate touch. (Not heavy handed if your tenderheaded). My hubby scheduled and appointment with (Mahogany) as well, and Loved it! Thanks to the barber who cut and faded my hubby. So sorry he didn't catch your name. Overall, we will definitely be returning. Also the shop is clean, and fresh. You have to be buzzed in and out. Safe. read more

Lenny started my locs so I'm biasedMaybe ten years ago, he one two people ever touched my hair period. The service there is quick and always at a standard. Lockology defiantly a south side staple and a top 5 loc Chicago loc shop period ... read more

Lockology Salon - Growth ! - Hair Salons Near Me - Chicago, Illinois

They transformed my hair with stunning color and extensions--I'm absolutely in love! They are amazing and they deliver services as requested!! read more

My son gets his locs Re twisted by the owner Lenny. Not only is he a great guy, he does an awesome job, is reasonably priced, and maintains a professional atmosphere! I highly recommend this establishment! read more

I brought my granddaughter in to be serviced and was very pleased. Me. Lenny turn her hair into something beautiful. Her hair was not in the best shape and he took his time and made her feel like a princess in the end. Mr. Lenny was kind and compassionate. He saw that I was going through something and he helped me when he could have ignored me and kept servicing my granddaughter. He is truly a GOD sent person. Thank you so much for doing what you did. read more

well..I was in search of someone that I can have do my hair when I come to chicago, because I have relocated to Arizona. I paid $65 + ($5 tip) for my hair, which I felt was a good price.So I decided to try Lockology. I was so displeased. Now I must admit Lennie took me on a Sunday and for that I tipped him. He spent a total of 45 minutes washing and twisting my hair. The other 45 minutes I was under the dryer. since my hair is shaved on the sides I at least expected him to trim my sides, style my hair or something. Being someone that has been to hair school, been a stylist in my younger years & I have owned a salon, I am shocked that he gets away with this. Unless it was just me. I could have went to someone in the "hood" for $50 and got twisted, trimmed and a style..Not a good value for my money & I do not recommend him. The other Locktitions ma not be the same.I will Not be back. read more

I came here with really bad twists and Eric hooked me up amazingly, even though I was $15 short of what they needed. He was fast and precise. My only complaint was that it was often unclear what they wanted me to do: go sit under the heat chair, go from the washing area to the twisting area etc. This is definitely my new go-to salon. read more

Lockology Salon - Hair Salons Near Me - Chicago, Illinois

My girlfriend had her hair done here by Vell, she not only loved how quick she got in and out, (me too ;) she loves her hair. We also purchased the "Blue U oil" Her hair still looks amazing and smells so good. Thanks Vell, you've got a loyal client. read more

I won't bad mouth Locology but the best stylist has left. Ansah Ofei has relocated to "Real Rootz Chicago" located at 500 E. 47th Street. If you want to follow his lead, the number is 773-587-4697. read more

My normal stylist was booked and after reading the great reviews...I was sold. I arrived at my 9AM appointment and was greeted. I then sat down to wait for my appointment to begin... and wait I did. A half hour went by, then an hour, and then an hour and a half. During this time frame, I was never approached by any of the stylists in regards to whom I was waiting on. By the two hour mark, I approached one of the stylists (that was free) and asked which of the stylists had me in their book. The stylist, who was there all along, was located and I was told that he simply "forgot". As consolation, the free stylist offered to take over my appointment. I agreed and 5 hours later, I was out of the salon. I appreciate that the free stylist offered to take over my appointment. However, the events that led up to the moment left a bad first impression. read more

Let me just begin by saying I'm pretty applaud that I AM NOT the first to review this spot. However, I guest sleepers miss the train or whatever analogy you choose to use in this case. Whatever! I begin going to this spot about a month ago to partake in a very serious transformation: Afro to locks. Yeah, I know...whatever. Of course, anyone who's been natural with an Afro for 4yrs will be a little reluctant to go through with this. But, I must say, I appreciate the professionalism that is this "lock factory" on the corner of 43rd & State. My technician of choice? Mike, who calls himself amazing, I must vouch for him. My initial twist were EXTREMELY nice, and FULL. He also laid them perfectly to frame my face and not make my head appear to be larger than it is (you definitely see the picture. I CANNOT wear a fedora). Quality of Work: Definitely stellar. After 2 weeks, I think my hair looks a mess , yet, while on the train, I'm still getting compliments on how neat and shiny they are. Technique, although I have no clue if this is normal, is very precise. You don't see one person doing it one way, and the man next to him doing it another. You can be sure that when you go to Lockology, you're getting something that you need for your tresses....CONSISTENCY. In my opinion, Consistency breeds loyalty. Cleanliness of Shop: I'm not sure, but I honestly don't think I can feel more at home in this piece. How this spot is decorated is the aspiration for my living room. It's NEVER dirty, the art work is superb and I truly need one of those mirrors somewhere in my house. Overall, I'm glad that I was directed to this spot by some random person that is my cousin, although she doesn't go here...IDIOT! I feel like I've told Mike how much I'm in love with him, if I haven't, I'm telling you my fellow yelppers, I'm totally in love with Mike. Now, if I can just convince him to move in with me to have his skill at my beck and call. read more

I went there yesterday to get a retwist, my hair is 5 months old. The stylist I originally booked with was pleasant but busy with another client and she referred me to Eric. I will say this...Eric did an EXCELLENT job with my hair. He is very knowledgeable and I will definitely return for future services. The shop is clean and the men in the shop are respectful. No profanity or inappropriate music. I learned a lot about my hair and I even purchased some of Eric's hair products...which my fiancee said smelled nice. :-) The shop is clean and decorated nicely in African decor and overall it was a pleasant experience. I live in the southloop and have many options, based on my first impression I believe I made a good choice. Thank you Eric. read more

I haven't been here in a while and I have only visited the salon one time over a year ago. The young lady who serviced me was very nice; however, I have definitely decided not to go there anymore. Mainly because of the gook that was used in my hair. At the time I still had twists that were transitioning to locs. The gook added a lot of build up in my hair and was a task to get out. It was then I learned that all of that product use is not necessary. She told me to come in every two weeks to get them done. That was a red flag for me. I understand it is a business, but that much manipulation and tugging at the scalp is not good for the hair. Secondly, paying you every two weeks for maintenance seems out of this world. Many people enjoy the place and that is great for them. I have also seen some very thick, long and healthy looking locs come from out of there. It is not for me though. read more

I was able to call early on a Saturday morning and get serviced that same day which was good for a Saturday. The owner, Lenny seems to care a great deal about customer satisfaction and I really appreciated that read more

Extremely nice shop. All the stylists seam to be very talented. I just went on the wrong day. It was sooooooo busy. Felt like I was kinda rushed. read more

I went to Lynda to get my locs started and she was amazing! I was very late because I got stuck in traffic coming from a far and she understood booked extra time for my hair and walked me through what she was doing and what to expect once my locs were started . Her energy is high and she will have you laughing and feeling right at home! Everyone in the shop was very cool and down to earth loved the experience! This is now I'm place to go! read more

Spent WELL over 1k on getting dreadlocks extensions here. Exceptional work, I must say. Thank you, Eric. However. Ever since getting them, it's been a struggle to get a hold of my stylist to see when he's available or if I ever have questions, I am never answered. I've since moved on and started going to a fabulous shop downtown where communication is consistent, a lot more professional and the environment is luxurious and modern. I also appreciate the really close bond my my new stylist and I are creating, as opposed to at lockology, I began to feel like an afterthought and nuisance. read more

today will be my second time at lockology....i love the professional but yet home like vibe....mike aka money mike does my hair...he does a great job....but dont take my word go to lockology for yourself and ask for mike tell him tasia. sent u read more

Lockology Salon - My hair twisted by money mike - Hair Salons Near Me - Chicago, Illinois

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This is Zaki at Lockology... I find that post to be unfortunate for two reasons. First, I find it dreadful that anyone would have this experience or this opinion under my care. I understand that to cannot please everyone, but something of this magnitude is definitely worth considering. Secondly, it's unfortunate that there are people in the world who care not to have me succeed. Because of that, it's hard to gage whether this comment was made by them, or an actual client. Either way, I appreciate your comment and will use it as a means to better myself as a person & stylist. The reality is that I have a faithful client base, but I don't feel so big as to not ever be open to receive. Thank you. read more

Not the best salon out there; their customer service sucks and they don't keep track of appointments

I enjoyed my experience at Lockology. I went in on a Saturday morning and was in and out in 2 1/2 hours. The place was a little dusty but so is my house so I will not hold it against them. Overall it was OK. read more

Today was my first visit to Lockology, it was a pleasurable experience. The Salon was nice, the people were professional, and I loved the Afrocentric decor. Jason did my hair, I love it! He always does a good job, and is very professional. Go to Lockology and ask for Jason! read more

Excellent lock stylists at this salon...always professional and courteous. Ophei has been my stylist going on 6 years now. Great at doing many updos, crinkles, etc. Your best bet is to make your hair appointment as early as possible....and NEVER go on a Saturday:) read more

Great Salon been twice and it was a very good experience my stylist Luckey was awesome

So where do I start...Eric is tacky, very unprofessional and puts that shop to shame. Disgusting and very tacky behavior. So last month I go to the shop for the first time after making an appointment the day before. I get there and he's acting all standoffish...ok whatever he could be having a bad day. He does my hair but he only twists the roots but absolutely NO LOC maintenance to give the locs a finished and polished look. I walked out the chair looking like sideshow bob off the simpsons. Like a dummy, I decide to give a chance and go back. I figure I'll be specific with what I want my locs to look like. A month later, yesterday after texting him 3 times, he responds at 1am really dry and tells me to come in 1pm today. I get there, he looks me up and down and asks me what was I doing there and who was I there to see. When I responded "you" he demands that I pull out my phone and show him proof that he's the one that texted me 1am and told me to come in. I show him and he reluctantly tells me to go to the hair wash area and sit down. I do this and he proceeds to walk around the shop for ten minutes until he eventually leaves the shop. I just legit my things and left at this point. It was then in my hurt and anger that I googled him and the shop and to my dismay, he's been getting awful reviews from people he's treated very similar to me dating back to 2015. If You can avoid this ghetto hole in the wall tacky shop, please do. But If you find yourself desperate enough to go there, avoid Eric at all costs because he makes you want to step outside of your character. read more

I called Lockology Salon and let them know of my frustrations and asked for prices and I was told to come in for a consultation. I drove there and met with Lenny the owner. He looked at my hair and told me it would be $95 for my services. I have my hair lock-stitched, so it is more than the palm roll. I agreed thinking he was going to do my hair. He introduced me to Zaki and told me she would be doing my hair the next time I came in. Zaki and I went over the price and my appointment for the next time. She seemed very professional and genuine. When I came in for my first appointment 4 weeks later, I thought Zaki really did a fantastic job on my hair. The next time I came in, which was 8 weeks later, Zaki charged me $135 dollars. It went up to $125 for the service and $10 for the style. At no point did she contact me and tell me she went up on her prices. It is very unclear at this place if the stylist are independent or they work on their own. I was given a price and she just went up on me. There is no price list, there is no website that you can refer to look at prices. It seems as though someone can just go up because they feel like it. Anyway, I paid her $135 for the service, I should have said something about the price hike at the time but I didn't. I felt she did a really good job and I honestly didn't mind paying her that much even though she was extremely unprofessional and went up on the price like that. The next time I came in, 8 weeks later, Zaki charged me $145 for the same exact service she had provided the previous two times. This time she added another $10 for prunning, which she had done previous with no extra charge. I had spoken to Zaki about my experiences with other stylist and the horrible service. She told me she worked at Amazon salon before and how they would nickel and dime people on any little extra thing. She told me she just charged a flat rate for her services. Which proved to be untrue. Anyway, once again I paid her $145 after the service was over. This time not only did I get charged more, but I waited over an hour before she even started on me, so by the time she finished I had somewhere I needed to be. I paid and rushed out. The next day I called Zaki because I was furious at her continuous price hike. I went down the line and asked her why is it that every time I come in she charges me a different price? She really had no answer for me. She did say that she does a good job on my hair and at the price Lenny charges, she felt she should charge more because she does a neater job and uses products. I'm thinking to myself "shouldn't you and Lenny have worked that out before I came for my consultation?" Shouldn't you do a good job anyway. I couldn't believe what I was hearing. The price I was given was $95 and this is the price you agreed to do it at in the beginning. She told me how she went up on her prices and she never notified me by email, phone call, or text. Zaki is extremely unprofessional. She does a fabulous job on your hair, I'll admit that. She really does a good job, but she treats it like a hustle instead of a profession. It's about getting over on you for that extra $10 or $20 dollars. I was tipping Zaki, I was even in the process of referring other business to her and she was just very shady. I have clients in my business and I would never treat people like that. Anyway, I expressed to her how I felt about her shady business practices, I was professional with her in expressing that. But I had not planned on going back. A week later she called and apologized for everything and stated that she would do my hair for $95, even though she felt she was worth more. We went through what would be included in the service. She told me general maintenance, wash, prunning. I thought it was great that she did call and apologize, so I agreed to come back. The last and final time, I get there for my appointment and I wait for 45 minutes. She had not gotten to the shop. I live pretty much in Evanston and she lives in the neighborhood and I have to wait 45 minutes.......but ok, I think this is the $95 service :). She did my hair quicker than she had ever done it before. I think I was out of there in less than 2 hours. I would usually be in there for close to four. It was clear she was not excited to do my hair. She finished, looked me in the face and told me she prunned my hair, when she didn't. I knew I would never come back. I wrote her an email and let her know how unprofessional she was and if she didn't want to do my hair for $95, she shouldn't have offered. I can only speak for my experience here. There truly needs to be a price list or a website to refer to. It's very unclear whether stylist are independent or work for the salon. My experience with Zaki was very inconsistent. read more

I stand by my earlier review in terms of quality, but don't bother going on a Sat. Just don't. Unless you like wasting time because it's overbooked. read more

I just started to go to this spot about one month ago...and I have been pleased thus far. The staff are professional and they work efficiently. Of the two times I have gone there, I have never had to wait longer than 15-20 minutes to start my appointment. Zaki is great at what she does and my locs are growing out nicely already. read more

Yesterday 29 April 2017 I inquired through facebook getting lock intentions. The 1st time I asked I was completely ignored when asking for the price although he responded to loc question. So I asked again and they responded its more expensive in the states...( as if I'm from a different country) So, I asked how expensive? and Then the Asswhipe suggest that I might want faux locs instead....as if idk what I wanted. So I asked AGAIN for the 3rd time and LOW AND BEHOLD I finally got an answer They responded with $350 and up hair not included. As if thats any different from any African salon prices. I started to book the appointment but I'll wait until I find another salon because I dont like their attitude. Nice work but shitty ass attitudes I'm all for supporting our own but not when they treat their customers as such. y'all loss a potential customer but I'm sure you dont care because you can afford to treat customers like shit. read more

The overall decor of the shop is wonderful very relaxed environment however I started my locks BY THE OWNER OF THE SHOP and they were a mess granted I was outta the salon in an hour and a half however he did an extreme rush job to the point where u have no choice but to come back bi weekly because they won't last not to mention the owner came off very anti social and overall had no concern abt my experience in his shop! I'll never go back again. The owner sets the bar for all of his staff and if my experience was sooooo bad with him why give anyone else a chance? Oh and if you go be safe please leave all valuables at home its. On 43rd and state no security read more

I am Gwen aaf . For the past 8 years I have worn wigs Thanks to the wonderful hands and skills of Endya B. I am now a all natural superstar. I will never buy another wig again. The service is incredible, the owner (Lennie) is very polite always checking to make sure that I was comfortable with my new hair decision. My appointment was scheduled at eleven I was seen very quickly and treated great. My stylist Endya is a very personable young lady with great hair ideas and skills to match. I'm hooked. I really felt good being there. Today was my first visit but not my last. read more

The entire shop appears to do quality work. I can speak firsthand on Mike. He does quality work truly, but good business goes beyond the product/services. The customer service experience is just not up to par. He believes that all that matters is starting your hair on time, not completing it in a timely manner. He started my hair at 10am which was the time agreed upon. Well when my hair was done drying I had to wait an hour while he completed 2 other heads for him to finally finish my hair. He retwisted one and styled the other while I just sat there waiting. I explained to him prior to my appointment that I needed my hair done in a timely manner due to the fact I had errands to run before I left town for a wedding. And even if I didn't have any where to be no customer deserves to sit in a shop all day because you over book yourself. But clearly that didn't matter to Mike because his response to my concerns about him having me waiting an hour was "I started your hair on time. This is how I do things." What made the situation even more reprehensible was when I asked him to unravel some of my braided locs (because he didn't style it in the way we agreed upon and decided to style it his way without saying I'm not sure your hair is going to make this style work) he proceeded to tell me he had 2 clients waiting as if I didn't wait an hour for him to finish 2 other clients. So while I respect a person for how they do things I know that he is no longer a person I'm willing to do business with, so I won't be going there anymore. If you want to keep loyal customers you can't just believe because you do good loc maintence that's all it takes. You have to be a good business man and that was simply bad business. read more

Do NOT recommend, especially Eric. Extremely ghetto and unprofessional. I don't have experience with others, but he is extremely lazy and unwilling to accommodate working professionals. I called and made an appointment for the same day. Spoke to Eric and was told he had availability to do my hair that day no later then 5 pm. Mind you, this is a weekday, and I work, but I left work super early so I could get there by 5. I arrive, tell them I'm there for Eric, and am told to sit down. I sit in the waiting area and wait for about 10 mins before Eric saunters over, with HIS hair wet and in a towel, and informs me that he has taken his last appointment for the day. I reminded him that I spoke to him that day and he told me he'd do my hair, but he proceeded to deny even having that conversation with me. I don't know if he was under the influence of something, or just lazy and unprofessional, but I will never patronize this shop ever again! read more