First, all the staff I interacted with were so kind, so patient, and extremely helpful. Second, they really took their time to make magic; I came in with virgin hair that had seen a LOT of sun this summer, and they were able to give me a fantastic color, trim, and blowout. Will definitely be back and highly recommend checking them out. :) read more

Lira Guzi Salon - Hair Extensions Near Me - Chicago, Illinois

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Love this salon -- super clean, great location, and everyone there is so sweet. Fantastic wash, cut, and blowout every time. Highly recommend! read more

Lira absolutely saved my hair! I honestly couldn't be happier with my haircut. She took the time to understand what I wanted, listened carefully to my concerns, and knew exactly how to fix my hair. The results exceeded my expectations! You can tell that Lira genuinely knows what she's doing and takes pride in her work. She has a great eye for detail, understands what works best for your hair, and makes sure you leave feeling confident and beautiful. I was so relieved to finally find someone who could give my hair the attention and care it needed. If you've had a bad haircut or feel like your hair needs to be fixed, I highly recommend giving Lira a try. She truly worked her magic on my hair, and I couldn't be more grateful. I walked in needing a fix and walked out absolutely loving my haircut! Thank you, Lira, for saving my hair and giving me one of the best haircuts I've ever had! You've definitely earned a loyal customer. I'll absolutely be coming back! read more

I had my medium to long hair cut with layers and curtain bangs with Lira. The cut and blow out afterwards I was very happy with. Including a 20% tip (payable by Zelle or Venmo), my service came out to about $154. Unfortunately, the customer service was subpar. I arrived about 5 minutes early, and someone at the front desk told me that my stylist would be with me shortly, then pointed out that I was early for my appointment (ok thanks?). About 15 minutes later, my stylist looked towards the waiting area and called me over (or so I thought). When I approached her chair, she told me that she was actually summoning the lady who was sitting next to me (who arrived after me), because she was "just here for a touch-up." I sit back down, and about 10 minutes later (it was now 20 minutes after my appointment time), my stylist came and got me (no explanation or apology for the late start). Then during my appointment, my stylist left me to get something to drink (understandable) but then left me a few more times with no explanation at all. After all was said and done, my appointment ended about 30 minutes later than quoted, which was a big inconvenience as it caused me to be late for my next appointment. I understand that appointments can go longer than expected, traffic can be bad, you can be short-staffed, etc. Just a little bit of communication (such as letting me know about how much longer I'd have to wait), a little bit of courtesy (such as offering me something to drink while I waited) would've been the difference between a good experience and a bad one. read more

Love going here because she knows how to layer hair very well (that's what I want) and suggest things when you're unsure of what to do. very knowledgeable. read more

Lira Guzi Salon - My hair she did! - Hair Extensions Near Me - Chicago, Illinois

Everyone here was extremely nice, and my girlfriend absolutely loved my haircut and the people were very hospitable by offering me water and tea, and the guy at the front desk was very polite and understanding when I made a minor mistake. read more

I was called by the salon less than 24 hrs prior to my appointment to move up my time by an hour. And in that conversation I expressed wanting to have a consultation as I have long hair without any dye. When I had a sudden issue on my property and needed a plumber, I was told I needed to come to not be charged for the full service. So I made it out. A consultation is a conversation. I was going to get a full service, but the front desk insisted I get enough to match the balayage inquiry. I couldn't get a word in. No way would I trust my hair with someone who won't listen. So I left. And they charged my card $400. Vibes 0/10, customer service 0/10, skill level unknown. read more

There is truly no one else I'd let touch my hair!!! I've been going to Lira for 3+ years now, and she is hands down the most talented stylist I've ever worked with. My balayage always looks so natural and perfectly blended, and the way she cuts my layers somehow makes my hair look twice as full. I constantly have people ask if my color is natural, which is exactly what I want! She always knows how to translate my vision, even when I can't explain it myself. I couldn't recommend her more! read more

Lira Guzi Salon - Hair Extensions Near Me - Chicago, Illinois

I fly in from GA all the way to see Lira. My hair looks absolutely amazing every single time. Everybody is so nice & welcoming. I will keep coming back forever read more

Lira Guzi Salon - Hair Extensions Near Me - Chicago, Illinois

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Great Salon! Liddy did my color & cut, sensational! She and Jason were also kind, informative & professional. Lira Guzi Salon aesthetically beautiful & calming as well. A long walk from home, but well worth it. I've found my place; will definitely return! read more

I cannot say enough good things about Lira Hair Salon. I came in after a disastrous visit to a so‑called "blonde specialist" who completely ruined my hair while trying to take me from brunette to blonde. My hair was damaged, uneven, and honestly I was scared to try again. Lira changed everything. She not only helped me achieve the blonde I originally wanted, but she did it in a way that protected my hair and brought it back to life. My color looks beautiful, natural, and exactly how I envisioned it. Even better--my hair is actually growing back and feeling healthy again. Lira is truly a master of her craft. She listens, she cares, and she knows exactly what she's doing. If you're thinking about going blonde or need someone to fix a color gone wrong, she's the one you want in your corner. Absolutely worth every visit. read more

Did airtouch and haircut with Lira twice so far. Love her quality and speed of work! She's incredibly confident in her work result and it's because it's true. Airtouch grew out so beautifully and naturally looking the first time that I came back again for an update. It's a rare service and I'm glad she's doing it so nicely. Wonderful people, great vibes, and service! I'm out of state and hope I get more chances to come back read more

Lira Guzi Salon - Airtouch hair color - Hair Extensions Near Me - Chicago, Illinois

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I trust absolutely nobody else with my hair except Lira. She delivers the best hair everytime. I promise you will not leave disappointed. Her blowouts are the best in the city!!!! read more

I came in for a consultation at Lira Guzi Salon and ended up staying for the full service because Lira generously stayed late -- and I'm so glad I did. This is truly the best my hair has ever looked! She worked incredibly fast without ever feeling rushed, and it was clear she knew exactly what to do from the moment she saw my hair. A true professional and absolute miracle worker. She even took photos and encouraged me to share them -- I felt like a model for a moment :) Beyond her talent, she's friendly, kind, and genuinely lovely to spend time with. I only wish I had planned a night out to show it off. Highly recommend! read more

Lira Guzi Salon - Is this my real hair? Lira is a true miracle worker! - Hair Extensions Near Me - Chicago, Illinois

First I will start with what was good. 1. The dye job ended up beautiful. I came in with pretty unclear instructions and reference photos and both the stylist and the owner were able to figure out what fit my needs. This seems to be a huge strength here. 2. They were able to fit me in last minute. What was bad 1. The total time listed online was 1.45 hours, the service ended up taking 2.45 hours. I have been to many salons and never had my hair take that long, especially when I was getting all over color and a blowout (no haircut). Perhaps this was due to me booking last minute. However, the website booking made it look wide open and I think it is the responsibility of the salon to accurately represent their booking capability. I would not have booked with them had I known what experience was to follow. 2. The salon overall seemed overbooked and people were bouncing around. Three different people worked on my hair. Personally, I really didn't like this set up. I like to build a relationship with my stylist and this hectic atmosphere was not synonymous with that 3. The blowout I had was so uncomfortable. The rollers were tangled up in my hair and I could feel it ripping out as the stylist took them out. I have never have a blowout be so painful. My hair had so many split ends after I looked in the mirror at home. 4. My hair fell the moment I stepped outside. Granted it was a windy day, but my hair doesn't typically fall that fast. I think this may have been due to the stylist rushing at the end. On one hand I'm glad she did because I had been sitting alone for quite some time, but on the other hand I paid for essentially nothing. My old stylist back home (moved cross country) had no problem giving me a blowout that lasted at least a few hours. Even on windy days. 5. At one point the owner took my stylist in the back and seemed to be scolding her. This is never something a new client wants to see. I immediately felt anxious that something had gone wrong with my hair color. It ended up great but tbh experience was awkward and handled strangely in my opinion. 6. Finally. The price came out to $260 for all over color and a blowout. I wouldn't mind this price if it wasn't for the lackluster experience. Hair salons are charging luxury prices without offering luxury experiences. The pricing structure is also strange. They charge $60 extra for toner but I have never had a color job that didn't need toner to look good. It feels strange to not include it all together. The toner charge was added after which was a surprise because toner has always been included in the price. To be clear, the website did ask if I wanted to add toner for $60. I thought that was for someone coming in looking just to tone and not add more color. Perhaps this was my mistake but I found the whole pricing structure strange. A few other things to note: water was offered but never given and they only accept cash/zelle/venmo tips. Overall this salon was not a fit for me. A lot of this is subjective preference but I think it's important that people understand what environment they are paying for when they sign up to spend hundreds. That being said, the color was beautiful and I am grateful for that. read more

Can't say enough of how great Lira and team are! First found Lira Guzi after a botched hair appointment with another salon and have never gone anywhere else. As someone with darker hair, I'm extremely particular about coloring my hair, and at LG I've always felt my hair is treated with extreme care and expertise. I no longer live in Chicago, but make special trips out just to have my hair done here! If you're looking for a salon in Chicago, look no further, u won't be disappointed!! read more

Autumn did a fabulous job in giving me a fantastic summer cut!! Not only did she engage in great conversation but also delivered exactly what I wanted! The salon was clean and had great music playing. It was a little hot inside but the stylist made the experience worth it. Also they encourage client referrals! Do ask about it! read more

Lira Guzi Salon - Hair Extensions Near Me - Chicago, Illinois

I have to honestly commend Lira Guzi Salon for their communication and dedication. When I came into the salon an emotional crying mess because of my hair, it was all hands on deck. From Jen (Yianci), to Justin, to the owner herself, they worked through my emo freak out (tears and all) to get to the bottom of what I was asking for, through my limited knowledge of hair science. In the end, I'm really truly happy with my hair. The concern was ultimately with the hair tone and not the color itself, and now I'm happy to say it's the result I was asking for, from the get go. Thanks yall see you soon. read more

I'm SO grateful for Lira! They got me in last minute to fix a very bad highlight job done by another salon that left me in tears. Lira and Liddy did such an amazing job and were so exceptionally nice and wonderful! So happy to have found a new salon in Chicago. Thank you!!!! read more

Lira Guzi Salon - Wonderful blow out, hair cut, and color correction!! - Hair Extensions Near Me - Chicago, Illinois

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Such a gorgeous space with an even more talented team. From the moment you walk in, you're greeted warmly and made to feel completely taken care of. My stylist really listened to what I wanted, offered thoughtful suggestions, and delivered a result that was even better than I imagined -- fresh, modern, and beautifully done. The salon is stylish, comfortable, and incredibly clean, with high-end products and a relaxing vibe that makes the whole visit feel like a treat. Everyone works with skill and professionalism, and you can tell they love what they do. I left feeling confident and pampered -- absolutely worth every bit. Highly recommend. read more

This is the best salon in River North!!! I went here for the first time two weeks ago and felt like I had been going for years. I always say that culture in any business comes from the top down and they are the perfect example of that. Lira the owner is a fantastic person aside from the fact that she is master at her art. Now my husband has started going here as well. Also, their front desk staff is extremely helpful and very welcoming. THANK YOU!!! read more

first time visiting there after hearing good things. right out of the gate the reception guy strongly smelled of alcohol, his breath and everything reeked of fresh consumption. I wanted to say something to the salon owner but didn't want to get him fired. it made me anxious tbh but the ladies did a great job on the haircut and the wash - but bro I'm not going back again. this man can't drink and touch ppl hair.. sorry that's unacceptable read more

I've gone back and forth for a long time about writing this review, but with the anniversary of my mom's passing approaching, it feels important to finally share my experience with Lira. A couple of years ago, I took my mom to the salon after she had been housebound and in a wheelchair for months due to her health. Her illness had already taken a toll on her, but she was determined to keep going, to feel good about herself, to hold on to hope, and to keep pushing forward. My mom sat in the salon chair for hours, and by the time the service was finished, the color was very far off from what we had shown in photos. Despite being unhappy with the results, my mom was exhausted and feeling unwell. She didn't have the physical strength to speak up or sit through anything longer, so she let it go. About an hour later, I returned to the salon on my own to speak with Lira. I explained the situation and my mom's health, and I asked her for color so I could try to fix it myself at home, where my mom was most comfortable. I didn't ask for a refund, and I didn't ask for the service to be redone. Despite paying a significant amount (around $400 with tip), I received no apology. Instead, Lira told me that when people are sick, they're not happy with anything. That comment still shocks me to this day. What has stayed with me all this time isn't just the incorrect color, it's the complete lack of empathy. My mom was already dealing with health issues, and shortly after, we found out that her condition was due to cancer. She was in pain, but she still wanted to live, to try, and to hold on to moments of normalcy. I understand that mistakes happen. Hair can be fixed. But how you treat people, especially those who are vulnerable, matters. Compassion matters. I'm sharing this not for money or resolution, but in the hope that it encourages more empathy. For anyone caring for a sick parent or grieving a loved one, your pain is real, and those small moments of joy and dignity matter more than most people realize. read more

Had a wonderful experience getting highlights and a cut!! The front desk person was super friendly and warm. I was able to book within a few days, and my hair is super healthy and gorgeous! The best part was the owner's adorable sweet chihuahua sat in my LAP and took a nap. It honestly made my week! See you again soon when my roots come in read more

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I am obsessed with my hair everytime I visit Lira Guzi! Lira, Lidy and Jen are the ultimate girl squad that always make you feel so beautiful and match your exact needs! Definitely visit Lira Guzi for your next hair transformation read more

Lira and her staff are always so sweet, professional and accommodating. I've got bright red hair and they have done a great job working with me to tone it to match my extensions, while keeping it as close to my natural color as we can. I always get compliments! Only once did I feel like I needed something changed after coming in, and they dropped everything to make sure I walked out again satisfied. They really want you to be happy with their service, and you really can't beat that. Walking into this salon feels like walking into a friend's house. read more

Excellent service, love the cut and color but Yelp should rank this 4$$$$ Extremely expensive read more

For literally years, I've been asking colorists to give me chic grey hair-white with darker streaks--and have gotten everything from mousy brown to straw yellow. I'd essentially given up on ever getting the color I wanted. Until today. Today Lira gave me exactly the color I've been hoping for, and it's sophisticated and fabulous. She also gave me a beautiful bob. Thanks so much, Lira. It was a lot of work, I know. And worth it. I highly recommend Lira and her salon. read more

The owner got me in last minute, because I told her my grays were so bad and I couldn't wait any longer. She was absolutely lovely. Did a great job. The pricing was very reasonable. I'm so glad I found this place! read more

Lira is AMAZING!!! When I came into the salon my hair was damaged. Lira was able to get me back on track where I needed to be. She literally transformed my hair with an amazing haircut, highlights and extensions. The salon is very clean and has a great vibe. All of the staff is very welcoming and kind. They went over and beyond to make me feel welcome. I'm so happy to have found my forever salon home !!! read more

We are visiting from out of state and found Lira Guzi Salon online . My daughter (teenager) has thick long hair and wanted a lot of layers . Lira interpreted what she wanted immediately and was able to give her exactly what she wanted. My daughter LOVES her hair ! Thank you, Lira! read more

LOVED yanci's work!! I needed a cut and balayage, and I showed her some pictures, and she did such an amazing job!! The color came out amazing, and lasted so long. The cut was perfect and felt so healthy. I've sent a bunch of friends here, and they all were sooo impressed and happy!! We've all had different people, and you can't go wrong! read more

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I've been a client of Lira's for years. I can always count on her and her staff to provide top notch services. I regularly get compliments on my haircut and color. The balayage is always gorgeous. And I look forward to visiting the salon. Plus, they play great music! read more

Amazing!!! Staff were so friendly. I came in for a color correction from another salon and Lira fixed everything. She has so much experience (20+ years), such a relief. Would highly recommend read more

Listen up folks! You don't want to miss out on this salon. I don't care if I move out of the STATE-- I will fly here to get my hair done. For reals. As soon as you walk in you are greeted by Lira's husband, Phil, who is a fabulous human being by all accounts. He is so kind and makes you feel welcome and even offers you a beverage! The atmosphere here is so fun with music playing and the natural light and floor to feeling windows make for a fabulous view of River North while you get pampered. I am so lucky to have found this salon full of people who make me feel confident and loved. Most important of all Lira is an absolutely masterful hair stylist. Even if you have another staff member in charge of your services she consults and is involved in everyone's service. She's a multitasking superstar! I REALLY look forward to my visits here because I know I am getting the best service in the city and will leave and receive crazy amounts of compliments. In case y'all can't tell I love this place. I promise you will too! read more

Lira Guzi Salon - Hair Extensions Near Me - Chicago, Illinois

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This was hands down the most unprofessional, insulting, and downright shady salon experience I've ever had. I booked with Lira and was told it would be $125, which I agreed to - assuming she would actually be the one doing my hair. Spoiler: she didn't. She said hi, washed my hair & then handed me off to someone else like I wasn't even important. No explanation, no heads up, nothing. She just went to wash another customers hair. So yeah, I paid full price for someone I didn't even book with. My hair is damaged now, and I left the salon feeling way worse than when I walked in. But the worst part? Lira who I booked with stood a few feet away the whole time talking about MY hair, making rude comments, and even laughing about me in the mirror while the other hairdresser was blow-drying my hair. I could literally see her pointing and talking trash to her customer while I was sitting RIGHT THERE. It was honestly disgusting and super embarrassing. I've never felt more uncomfortable or disrespected in a salon in my life. This place is a joke. Overpriced, rude, and completely lacking in basic respect or professionalism. They charge luxury prices for garbage service, and the owner is rude and unprofessional on top of it. Never coming back and definitely telling everyone I know to stay far away. ***Edited***after salon owner's response: Please don't use ChatGPT to respond to reviews. Also, I've seen your past replies, and you always say "we were unable to locate your visit" which shows a lack of accountability. Now you're saying you believe in a "communal culture" then why charge clients extra to book with you if that doesn't guarantee your time or attention? That's misleading and unprofessional!!!!! For the record, the front desk guy was a gentleman, but Lira's behavior was rude and disrespectful. read more

Absolutely wonderful experience getting my hair done with Lira and the team! Amazing results (exactly if not even better than what I was hoping for!!!) and also just felt so well-cared for from the time I stepped in. Would recommend it to anyone looking in the Chicago area! read more

Lira, I see that you responded to my initial review. You are correct. I did email you directly with more photos outside of this yelp review. I have never received a response; no text, call or email back to discuss. I never said that I will take down the review, I said that I'd be willing to MODIFY my review and politely asked for a refund (even partial). Please don't try to turn this around now and attempt to make me sound sinister by accusing me of extortion. I'd argue that it's more unethical for a business to keep $500 from a customer who's openly and justifiably unhappy with the service. From looking at the pics, you know perfectly well that this was a very poor outcome. While mistake happen and are forgivable, bad service is unacceptable. The good news is that after about 6 washes, two of them with a salon-grade clarifying shampoo (Matrix Alt Action recommended by another stylist, in case anyone is curious) I was able to partially remove the muddy brassy tones from my hair. I was still left with a look that was a far cry from what I had originally wanted, and hair that felt damaged all summer. I really hope you will view my review as constructive criticism and try to provide better services, especially to brand new clients who are taking a leap of faith by trying a new salon. I wish you and your staff well. read more

Lira cut my hair and she did a fantastic job, my hair feels lighter, healthier and softer. She listened to my preferences and was careful not to cut too much which I appreciated! She was also really lovely to talk to and personable. Cant wait to come back. Thank you Lira! read more

Lira Guzi Salon - Hair Extensions Near Me - Chicago, Illinois

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I have never been so blown away by the artistry Lira has brought to my hair! I am doing a complete reset of my look and style, and she has been excellent in helping me this journey. My hair has never been healthier and every time I come in, it gets better and better!! Thank you Lira for all your hard work completely transforming my hair read more