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    The Float Spot

    4.4 (117 reviews)
    ModerateMassage, Float Spa
    Open 10:00 am - 9:00 pm

    By appointment only

    The Float Spot Photos

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    Recommended Reviews - The Float Spot

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    Flash Flood Warning. August 30, 2025.
    J. J.

    Thoroughly disappointed. It's been years since my wife and I last floated. We used to go often in Austin, and we've been searching for a good spot closer to McKinney. The closest option seemed to be The Float Spot in Frisco. After months of talking about it, my wife surprised me with a booking for both of us this weekend for my birthday. Unfortunately, the weather had other plans. Our area was under a WeatherCall NextGen alert instructing residents to seek higher ground. The street in front of our house had water flowing like an actual river. I called to explain the situation and see if we could move our appointment. The woman I spoke with, Crystal (who identified herself as the manager), seemed to take satisfaction in telling me we'd still be billed for half the booking. She said other customers were coming in without problems, as though we should risk our safety to do the same. When I asked about escalating to another manager, she repeated that she was the manager and even encouraged me to leave a review, pointing me to the other ones. So here I am. I haven't left a Yelp review in over five years, but this interaction pushed me to do so. We wish there were other float options in the area, because after this experience we'll never use this facility. Not because of the floats themselves, but because of how the staff handled the situation. Expecting people to put their lives at risk during literal flooding is unacceptable.

    Mark S.

    Do not buy gift certificates here. Although the website where they are offered indicates these can be used for services or merchandise it fails to indicate they refuse to refund if unable to use it. We paid $200 and were unable to use it due to unforeseen circumstances. When requested the company said they would not refund and they had been paid so it would do no good to dispute. Asked further if it was good faith to keep payment for no services rendered the response was that we could give it away. No apology nor any specific basis for non refund though they confirmed being paid. Here's a screenshot of the online page. If it's not refundable they should italicize that as they have the other stipulation for the card. No benefit to gift card and if you do give one, know you've given away your money. Don't expect a polite or helpful person to address customer concerns either.

    Float Spot Pod
    Kelsi N.

    I love love love The Float Spot and recommend it to anyone that's interested in trying it out. The people at the front are absolute gems and they've been really kind every single time I've come. They walk you through the process -- explain how the showers work, remind you about how to turn on and off the pod, and they always remind me (and I always forget) about putting in the earbuds hahaha The Float Spot is clean, meditative, and perfect for introspective floating. Defs recommend!

    Vanessa B.

    Welllllllllllll I have a reservation 9am, I have a confirmation email, was excited about this experience and guess what? NO ONE IS HERE. Wait they have my credit card number just in case I didn't show.?!?!?! First impression (not so good) Take 2. Back again let's see how this goes They made up for the above. I will return

    Rude desk lady
    Saphira S.

    No respect for the customer's time. My Appt was for 10:30a, wasn't seen until 10:43. I called yesterday - front desk women was rude answering the phone I asked her what do you guys offer and she gave me some sarcastic answer. Is that how you reply to a potential customer. No customer service skills. I still tried this place today because it looks great. I should have taken the warning and not tried. I get there today at 10:21 for my 1030 appointment. I was done filling out paper work at 10:29. The water massage was still going, because the couple before me were late. my appt is at 10:30. They come out at 10:34. She's wrapping up with them. She's about to take them back for a tour. I said politely excuse me my appt is at 10:30, i have to be at work at 12. She's says I'll get to you. She takes them on a tour anyway. Now it's 10:40. Like is she serious. I go back there and said excuse me I made an appt at 10:30, it's 10:40, you can finish them after. She ended up saying you cant dictate to me how to do my job and when to see you. It feels very bad to be so disrespected as a customer. I cried and asked her why she's treating me like this. She just kept saying you're in your buffer time. Buffer time? it's 10:45 and my appt is for an hour and I have to be at work. I'm so confused 10:30 is my appt. if the prior couple is late - shorten THEIR TIME not mine. That's not fair to the person on time. I really wanted to try this place and it's disappointing how they treat ppl It's not okay to be late to someone on time for their appt. what's the point of making an appointment if they're going to be late seeing you. I've never experienced such poor customer service. This women is a rude bitch with no customer service skills. And she calls the owner up and s/he is taking her side You guys could have had my business as a frequent customer with referrals. I guess you guys don't care. I literally did nothing to you but show you on time for my appt just to be treated with no respect

    The in room shower

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    13 years ago

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    13 years ago

    service is good. however, it is exactly this: you lay in a pool of salty water, and float. Boring, lame, get the same experience in a pool.

    Business owner information

    Photo of Ray T.

    Ray T.

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    8 years ago

    Such a unique experience- amazing relaxation! I would highly recommend. Ashley was a great help!

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    8 years ago

    My experience was extraordinary. I felt one with the water and I felt euphoric and mesmerizing as just surrendered and let go! Total bliss!

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    11 years ago

    Great staff, cool concept and definitely a relaxing experience. Wish I lived in Frisco still so I could go back more often!

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    12 years ago

    Great service, nice people, clean and sanitary. I cannot wait to go back!

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    Page 3 of 3

    Ask the Community - The Float Spot

    The water being used is it filtered or city water?

    The water is filtered on an initial fill in each pod and water lines tested for sediment. Once filled, the solution (300 gallons of water with 1150 lbs of USP grade epsom salt), gets filtered every 90 minutes (24/7) when not in use and filtered… 

    How do I make an appointment?

    Directly on our website TheFloatSpot.com

    Do y'all accept an FSA card as payment?

    Nobody knows what that is.

    Can you take a shower or clean up after the float and if so, do you need to bring stuff similar to the gym?

    Pick up a phone and ask.

    Don’t See Your Question? Ask Away!

    Review Highlights - The Float Spot

    My husband arranged everything with Ray ahead of time as a surprise for us and we were definitively surprised!

    Mentioned in 17 reviews

    Read more highlights

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    Spa Castle

    Spa Castle

    3.0
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    I would have to say that I enjoyed a lot of the new upgrades at Spa Castle…read more We were lucky that we went at the time we did because we had a lot of the rooms to ourselves. I have noticed with any type of spa experience the best time to go is during the week and in the morning. There was a ton of staff really taking care of the entire place and everything was being cleaned throughout the day. As stated, I really enjoyed going to a lot of the new rooms and to pool outside. If you are looking to relax , then look no further. Spa castle offers a relaxing and unique experience in Carrollton. #girlsmorningout

    I've rarely been compelled to write a negative review but I feel it's only right I inform others…read morewho are thinking of going. I've been to spa castle in NYC having grown up there. I remember it being a fine establishment for the price (10+ years ago). So seeing that they've recently renovated here I was curious and decided to go have a relaxing day. This place is not Korean and obviously not meant to be on par - it's a Chinese alternative and unfortunately cuts corners and costs wherever they can and it shows in how the reno was done. For 2 people it was close to $200 without any additional purchases. Issues 1) You put your shoes away in a small locker before proceeding to the main locker room. Typically in spas where you're forced to take off your shoes - the staff also do not where their personal outside shoes indoors. This was the first red flag. Everyone walks around in their normal shoes. You're basically walking behind them and stepping in all the filth from outside while being barefoot. I'm Asian, this is u acceptable. 2) A few pools indoors and out were inoperable because the caulk/sealant they used were coming off and floating around in abundance. I can't imagine what the pools with jets look like without the bubbles. You can see that the renovation was done hastily and someone even posted a picture of no permit work done. Concerning 3) In the men's area, the sauna was not hot. The steam room had a pungent paint/construction scent. Not something you'd want to breathe in for extended periods. 4) Saunas on the main floor had no identity to them. If you are used to going to other Korean spas, you will be familiar with each room actually having a unique healing property. How? You saw the bags of herb, you smelled it, the light sources were legit. Here each room is the same. The rooms with light therapy were cheap aliexpress strip led lights that didn't work in some cases. This place isn't worth the money. You can tell from an hour or two that no one really cares about the experience. It's a money grab.

    Photos
    Hottest sauna ‍
    Hottest sauna ‍
    Nachos at the snack bar
    Nachos at the snack bar
    Spa Castle

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    The Float Spot - massage - Updated August 2026

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