I'm leaving one star. The only reason I purchased from this over priced mom and pop shop was 1. It was late 2. The owner was pleasant 3. Guilt set in after the owner telling me all about the cupcakes, flavors etc. I couldn't seem to walk away. After learning that I was going pay $17.50 for two cupcakes, who in there right mind would stay for that, apparently me. I was still, against every fiber of my being, going to purchase these cupcakes, now giving her the benefit of the doubt and assuming, at the very least, they'd look great; and my kids would love them. I waited 20 mins for her to "decorate" two cupcakes. I will post the photo in the review, and you can judge for yourself. The taste was nothing spectacular by any means, just like a homemade outta the box cupcake...I read a review, someone stated the frosting tasted like crisco, and another said to much butter...I'd have to say butter flavored crisco would be most accurate. The cupcake itself, flavor decent however, it was very crumbly...still tasty. It's my guess that this business will NOT survive long. read more

The Cupcake Arcade - Cupcakes Near Me - Rancho Cucamonga, California

It states an 11:30 am opening, but I'm here at 12:00 PM and there's no one in sight. What gives? Guess I have to head to Baked Dessert Bar. read more

The Cupcake Arcade - Says open at 11:30. But it's 11:58 am and it's closed. - Cupcakes Near Me - Rancho Cucamonga, California

Order the curry and shrimp tempura Waited for a while but the food finally came, the curry was ok but nothing out of the ordinary, the shrimp tempura was cold and had no flavor, had to ask for sauce they forgot to give me some. Ordered lemon tea, one ship and trashed it, not sure what they put in it, I had lemon tea before and this is the worst. Will not be coming back. read more

This business is no longer in existence. I drove around and walked around looking and nothing. Don't waste your time. Went around 1/19/2022. Not even worth 1 star. read more

I'd post a minus star if I could. Decided to to order some cupcakes / pastry for family as opposed to driving to 85° and for $25 (grubhub price w/delivery and tip) I received 3 cupcakes and 2 croissants. The croissants were small and nothing spectacular. Not flaky at all. Taste was ok at best. Cupcakes were horrible. Very tiny and not close to the locale gourmet specialty food trucks in the area which is what I expected for the price. Tasted like box cake mix with overly sweet icing. I'm assuming that they make these in bulk , well in advance and decorate when ordered. Tasted and texture of at least 12 hours old. Made the night before? Image is of the last one that went in the trash as no one not even the kids were willing to eat it. Does this look like a nearly $4 cupcake?. read more

The Cupcake Arcade - Cupcakes Near Me - Rancho Cucamonga, California

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I ordered the vegan cupcakes for a coworkers birthday. My expectations were managed, I suppose, not being a vegan myself. However, when I called to ask what flavor the vegan cake came in, the woman said "well today it's apple and banana" but offered to "override" the flavor with chocolate. Nice offer and honestly, I was just intrigued. She assured me that it wouldn't be noticeable (the Apple and banana). I asked for chocolate icing also. Honestly, there was no discernible flavor besides sweet. No chocolate and not the apple or banana. My coworkers and I were playing a guessing game for the flavor... we were all stumped. Note: I originally asked for a cake, but wanted writing on it and she said that it would be easier to do it on a cupcake. Why, I don't know, but I agreed. The cupcakes did not have writing on them.... I didn't even finish a whole cupcake... not worth the calories. I don't love cake and sweets, but I am comfortable saying that it was not good quality or flavor. The woman I spoke with was very kind, nice and attempted to accommodate me... it just wasn't executed very well. read more

I put my order in to Grubhub at 12:30pm my driver calls me to say he had been waiting there for an hour 1/2 and my order still wasn't ready . I ended up getting my order at 3:30 pm and it was missing an item . When my driver got here he said that the owner didn't even want to give him a bag to put my food in everything was all greasy and cold . I wouldn't recommend this place to anyone . read more

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I'm a firm believer of "You get what you pay for" and these Cupcakes didn't disappoint. Not only is the owner (Cynthia) present, she's making sure her Cupcakes are made fresh, she's super friendly and fun to talk to. During my first visit I ordered the Chef Special an Orange Tangerine Cupcake topped with Vanilla Buttercream and a chewy orange candy. Not only was the Cupcake super moist, but every bite burst with the Orange Tangerine flavor! I went ahead and ordered a dozen Cupcakes to go for a friends Birthday today and I know everyone is going to love them. Thank you Cynthia and keep up the great work. By the way I love your concept, "Build Your Own Cupcakes", it makes the experience of Cupcake eating...even that much more FuN! read more

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I was pretty excited to to this place out but it just fell short. I'm a cupcake connoisseur and I'm not very picky either. Reminded me of a cupcake from a grocery store. I had a red velvet with cream cheese icing. You put the icing yourself and can add toppings. I can't even remember the toppings because that's how uninteresting they were. They do make you wear gloves when you DIY your cupcake. I wanted to try this place for breakfast but it was already 10am and no one was there. I can understand running late but shouldn't they even be there before opening? To prep food, if there is even anything to prep. read more

I want to say the customer service here was great. Postmates screwed up being the middleman. Instead of cancelling my order and waiting "X" amount of days to get my money back.... I called Cupcake Arcade directly and we both realized the young lady at Postmates did a terrible job at being a problem solver between us. The woman at this establishment was able to smooth things over by us both coming to a compromise. I was happy for that, but not too happy with Postmates. Thank you lady. I'm sorry I didn't get your name. ‍ most of all... the cupcakes are delish! read more

This was not by any means my favorite. It has a wide selection of icings but there are only three base cupcakes. As a cupcake lover, I was hesitant on trying something and being disappointed so I went for a classic red velvet and cream cheese frosting. After paying a questionable amount for it, with no milk or water (except the bottle water for purchase), I was in fact disappointed. The cupcake was a little crunchy and not really moist. It didn't have much flavor also. The icing tasted very off to me; almost sour. I didn't even finish the whole thing. In short, high price and low quality. read more

Bottom line, not good. Some of my mini cupcakes tasted burnt, the others dry. Frosting was waxy/sugary tasting - even the supposed cream cheese one. Toppings are items that I can buy from the grocery store Even my 6 and 4 year olds didn't like it read more

Ordered 3 specialty character cupcakes. The price was high but the samples looked really great so why not. The wait was about 30 mins and there was no line. Then the finished product definitely was disappointing. We were apologized to for the wait and told that the specialty order takes longer to create. Not at all like the samples shown. Frosting did not hold up and melted all over. I don't like to complain but for the price that was paid we were expecting much more.. $16 for 3.. read more

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The Cupcake Arcade catered my wedding and it was amazing!! The cupcakes were delicious and Mrs. Cynthia had the most amazing customer service. I sent ideas and she had suggestions to make them even better. She was so flexible and willing to mix flavors so that both myself and my husband were pleased. To top it off, our guests loved them!! read more

Gave me a burnt cupcake ? And the cupcake was hard and cold. Frosting tasted like crisco .. nasty. I was excited to try this.. dont understand why there is like 5 vegan options but when i order im told there is actually only one option? Whats the point of listing other options if there is only one ? ..... hmmmm. Wont be trying again. I understand this is a one woman show, but a burnt cupcake????? Come on! read more

Just got the red velvet with vanilla bean frosting. Cake was great! Cooked perfectly! However the frosting was odd. It has a weird taste.. to much butter?? my daughter got the chocolate cupcake with Oreo /cookies and cream frosting. Same issue with frosting yet she didn't complain. read more

Please if you are in the area stop by this place!!! The owner is so sweet. She said she keeps over 40 frosting in stock and each cupcake is fully customizable! You can mix and match the cake flavors, frosting, and toppings. There's even frosting infused all natural beauty products. I feel like I need to tell everyone I know. This is truly a hidden gem , located in the Victoria Gardens mall food court. NOT SURE WHY PPL ARE SAYING THEY ARE TINY. They're average sized. Not small at all. read more

The Cupcake Arcade - Cupcakes Near Me - Rancho Cucamonga, California

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Cake was not much different than home baked , frosting was ok. The customized cupcake is different but takes too long to service customers. Customer service is excellent. read more

Delicious cupcakes that are incredible & beautiful! They were so fantastic we had to come back right away!! Too good to miss and the service was fabulous. It's a delight and a gem at Victoria Gardens! A must visit place! read more

She makes all the food there the cake and frosting I just love the homemade feeling to it and it taste great

1/4 of a star for terrible taste. I tried the vegan chocolate cupcake, chocolate cupcake, and vanilla cupcake (don't judge). The vegan chocolate cupcake tastes like flour with a fart of chocolate. The frosting had a sweet crisco taste. Was not enjoyable at all. 1/4 of a star for cost. I could have gone to staters purchased a box of Betty Crocker cupcakes and made a dozen cupcakes for $6.50. Don't get any toppings because you will be left on the street. $1 for one strawberry! And $0.40 charge for using a card! Not worth the money. 1/4 of a star for cleanliness. At first I thought that some horrible person left their ice cream cone on the counter and then realized it was part of the decoration. Ew. One of them was chewed on... can you say tuberculosis?! 1/4 of a star for.... honestly it's not my choice to give the last 1/4 of a star. read more

This is my favorite cupcake place, it's the best service and the delicious cupcakes especially the double chunk chocolate cupcake. Excellent representation of the cupcake and flavor, great owner, Ms. Cynthia. Please drop buy and try her delicious cupcakes and she has bother goodies as well. At the West Covina plaza . read more

The french toast is the most amazing french toast I have ever made. The place is always clean and tidy. The employees are always happy amd helpful. read more

It's seems to be an over priced cupcake. The service was really great. But the cupcake is tiny and ordinary. Maybe I was expecting too much. I had the red velvet with cream cheese frosting and it just tasted plain with a mint frosting. Wasn't worth it to me. read more

Do not shop there . She'll rob you. Very greedy wanted to charge me $1 per topping for one cupcake

The concept is a cute idea, but I give then two stars for execution. It's way too expensive for the tiny cupcakes, and the icing tastes like the prepackaged kind. My husband liked his, but not the price. Mine was not cooked all the way through or either had been in the heat too long. It fell apart into mush in my hand. I didn't eat it. read more

While shopping in the West Covina mall I came across The Cupcake Arcade. It is such a great concept! You can actually "build your own" cupcake from the cake flavor to the icing all the way to the variety toppings available. I purchased the vanilla, strawberry and red velvet cupcakes. ALL tasted FANTASTIC! Staff is great and helpful in assisting with creative ideas. I will definitely be returning and highly recommend! read more

Ordered off Grubhub around 9pm. Says cool to order till 9:15. Hate to be that person, but i want to try them. Read the reviews. Not great, meh, but I'll give it a go. Ordered 7. Yeah, fat kid status but I'm the type to taste one bite and move on to another. Ordered almond with almond icing, vanilla with rum icing (wtf over $4?!!), lavender vanilla with lavender vanilla icing, chocolate with chocolate cinnamon icing, chocolate with chocolate strawberry icing, oreo with oreo icing, and finally white chocolate with white chocolate icing. Magic in my mouth, right? Wrong. The reviews are accurate. The icing is sickly sweet, like grocery store icing. And to be honest, i couldn't taste the difference in hardly any of them (meaning no lavender essence, no almond flavor, nor white chocolate, and no rum flavor. The strawberry flavor was noticeable but tasted like that fake strawberry flavor. Wtf. They were toppled over in the cardboard box they were put in, but i could blame grub hub for that one. This place sucks. Save your money. read more

I attended a wedding in Atlanta and these immaculate cupcakes were on display. The prese tation drew everyone in but the taste was what made us want more. The owner was the one who made the cupcakes and she represented well. read more

Small, expensive, tasteless,dry cupcakes! Toppings are extra! At other cupcake stores they come decorated and are cheaper then this place. And she charges a .50 fee to use a card! As a business owner I would NEVER charge my customers. That is how a good business should operate. I'm surprised Victoria Gardens doesn't have a rule about this. I'll give this place a few months before it's closed. Gross. You've been warned! read more

Absolutely delicious! Best in rancho hands down! Always cooked to perfection and the lady helping there is always so nice.

I am so happy I stumbled upon these cupcakes! The owner is so nice and talented! My favorite cupcakes in the world were magnolia bakery and these have replaced them! They are so soft and well made, I haven't tasted other cupcakes like them before! Definitely stop by Victoria Gardens and give them a try! read more

Wow ! This place is amazing. Great and efficient service and really good French toast. Definitely recommend

Just had a delovery from The Cupcake Arcade. Thank you SO much for bringing them to us when Grubhub didn't. Cupcakes were delicious!

I used Grubhub to have cupcakes delivered to my home fresh baked to order I only ordered three because I'm trying to be good however upon receiving the cupcakes they were out of this world I ordered one red velvet cupcake with vanilla icing one chocolate cupcake with chocolate frosting and one vanilla cupcake with chocolate frosting I must say these were the best cupcakes I've ever had in my life. The cupcake arcade is located in the West Covina mall. It took a little bit over one hour for my delivery to come but it was well worth the wait considering that they were freshly baked. read more

Helloo I would like to thank the owner of such fine establishment the food is very good any the service very very fast ...and good. That's why I invite all to come.. read more

This place is like a Yogurtland for cupcakes and it is GENIUS! You literally can tailor your cupcake to satisfy your craving and preference. Came across this gem while walking through the mall with my younger sister. Her eyes gravitate to anything that has to do with the minion characters so right when she saw the displays and samples she was sold and we gave it a try. The experience was great. The staff was very helpful and friendly. The cupcakes were absolutely amazing! I got the strawberry cupcake and the base of the cake in itself was so fresh, and moist. Didn't taste artificially flavored. Then getting to choose from the variety of icings and toppings was so fun. Especially making my sisters cupcake. She of course made a minion one and not only did she enjoy the experience but she loved the taste of the cupcake too! Cynthia helped us and she was so kind and patient. We will definitely be coming back! Great place for all age ranges and family :) read more