Fast forward 10 years, and I had the opportunity to move back to OSR--this time with my newlywed…read morehusband. It feels wonderfully familiar in the best way, with great technology upgrades and thoughtful improvements since I first lived here when the community originally opened. The entire move-in process has been smooth and stress-free. The community is relaxed, clean, and well-maintained, and the neighbors are friendly and considerate especially the dog owners/etiquette. Most importantly, there's a real sense of peace of mind living here. A big shout-out to Athena and Katelyn, who were both wonderful on many occasions throughout the process. Their kindness, responsiveness, and professionalism truly made the experience even better. Highly recommend calling OSR your next home!

The tour with Athena went very well. Good customer service, happy, polite. And just want to thank…read moreher again for everything. We probably will apply.

Lived in building X for almost two years, and had a great time. I appreciate the staff being so…read moreresponsive and polite, even my puppy Yuji loved visiting their office. The apartment itself was really nice, and the amenities are great if you use them. Also loved that they would invite food trucks. Shout out to Briana, Gina, and Chris. They really made us feel at home. If you're considering this place, do it!

I lived at Sonoma@Mapleton for 7-years. The staff on property are amazing always so attentive,…read moreBrianna & Amy were always my go to with any issues that I rarely had and for maintenance Chris and Blake. We're always on point when it came to doing repairs when needed. I would highly recommend the property for your next home. If I ever move back to the area, I would definitely revisit them to see if anything is available. Thank you to the beautiful woman in the office for always being so welcoming. I will miss you. Continue the above and beyond excellent work you do thank you.

I had visited four apartments before stopping by Canopy, and I was just about to leave since I…read morecouldn't schedule a viewing that same day. That's when Michelle approached me, asking if I needed any help. I explained what I was doing, and she immediately stepped in to assist me. She took the time to show me an available unit right away. As soon as I saw the place, I knew it was the perfect match for my kids and me. Michelle's warmth, professionalism, and genuine kindness made the decision easy--I signed the same day. If you're considering Canopy Apartments, go ask for Michelle. You won't be disappointed!

I like living here but not living on the top floor is the WORST! I hear my neighbors stomping all…read moreday and all night from the morning till 12-1:00 am. It also seems as they wake up around 410am and wake us up early too. We have complained multiple times and it seems like the leasing office doesn't care. They pretty much said they let them know but this is apartment living. I didn't know that it was okay to be stomping around your apartment and disrupting other tenants all hours of the day! It's very dismissive and I hear it all throughout the day. We pay too much money here to deal with somebody stomping all hours of the day.

This place is an absolute disaster from top to bottom. Save yourself the stress, the money, and the…read moreliteral filth, because living here is like flushing your sanity down the busted toilet they'll never come fix. Let's start with the pool--because you'll be hearing kids screaming from it 24/7 if it's open, which is rare. It's always closed for "repairs" or "maintenance", but when it is open, the water stains your swimsuits BLUE because they clearly go cheap and can't be bothered to hire a competent pool guy. It's disgusting and just another example of how little they care. Now let's talk about the apartment itself, if you can even call it that. The plumbing is trash--our toilet clogged constantly, and the water pressure dropped to a dribble during peak hours like we're living in some third-world shack. A part in the toilet broke when we tried flushing it and we couldn't use the toilet for almost a week cause of the office's lies. In the meantime we had to use our roommates toilet that was barely better. And then when I told the leasing manager the day after it happened, cause what a surprise the office closed early and they told not one soul, that I was sticking my hand in the tank to flush it manually, she literally said "well the toilet water is sanitary so it's not "dirty."" Like that was supposed to make it okay that I was digging my hand in the toilet for almost a week. Even though they told us they would come and fix it that day or the next day at the latest and they kept telling us that for days on end until I got tired and told them that I wasn't leaving the office until I had an actual estimate on when they'd come and that's when they wanted to mention that they were understaffed and couldn't communicate it at the beginning. No compassion, just attitude. The kitchen is falling apart--the cabinets have gaps, the wood is separating, and the countertop is literally peeling off because of previous water damage they just brushed off like it was nothing. Guess what? You'll probably be the next one to get blamed for it, because they'll charge you for damages that were never your fault to begin with. The walls are splitting, the carpet is lifting, and the caulking around the sinks, tubs, and showers is all coming undone--even though we were extremely careful to keep everything dry. It doesn't matter. They use the cheapest materials available and expect residents to pay the price when it falls apart. And then there's the washer and dryer--probably the lowest-end garbage Whirlpool had on clearance. You can put in two handfuls of clothes and it'll sound like someone trapped a toddler inside it. It doesn't even clean the clothes--detergent gets stuck, the cycle barely moves it around, and when you're done? The clothes come out still dirty and smelling like mildew because the dryer doesn't even work properly. To top it all off, the unit is full of marks, dents, and stains from previous residents that they never bothered to clean or fix--but they'll charge you for it when you move out even if you have pictures from when you moved in. Classic move. The entire complex is held together by duct tape and delusion. The management will ignore your emails, close early without warning, and are only available when it benefits them. They'll argue with you instead of helping, because clearly customer service isn't part of the training here--assuming anyone's trained at all. I promise you, whatever deal you think you're getting here, you'll end up paying for it later--in repairs, stress, and surprise charges for things you didn't even do. There's a reason people call it Ghetto Gables--the nickname is honestly generous. Do. Not. Live. Here. Spend your money elsewhere and actually have peace of mind in a place that won't rot around you while management gaslights you into thinking it's your fault. Edit: Although only one roommate was able to attend the pre-move-out inspection, clear communication with all residents should have been prioritized. And the fact that you're bringing up a tenant's personal situation shows how much this business cares about their residents. Expectations that affect every tenant's financial responsibility and record should never rely on information being passed second-hand. As a paying resident, I should have received the same direct explanation and documentation. Second, I want to emphasize that my concerns were not limited to the move-out process. Throughout my time at the property, there were repeated maintenance delays and poor communication from management, which I documented and reported. These issues were either not properly addressed or only resolved after persistent follow-ups. To say that my concerns were never brought forward dismisses the fact that I made efforts to communicate them. I hope you take this feedback seriously so that future tenants don't encounter the same lack of transparency and follow-through.

I have hesitated to write a review, as i really enjoyed getting to know Liz up front but seeing all…read morethe recent fake reviews on Google I'm just shook. this place is horrible, and i can honestly say i am so happy im done with this place. My vehicle was stolen within 3 weeks of moving into this place, I had to spend so much money with insurance and everything else, which I just didnt have. The utility bills make absolutely no sense, just know, you will pay between $400-$800 per month on utilities, on top of your rent which you can get a better deal in a single family home ( go check zillow i promise you can get a full house for the same price and not use that sketchy ivy billing they use). The parking is horrendous, my parking spot was about three buildings down from my apartment, and the guest spot that was in front of my apartment was always taken, it was pure misery. Reflecting back in a normal housing situation, and not living at gables I can tell you that I truly was miserable. The kitchen has zero lighting, so you cook and stare at a artificial light and a wall. The patios are so high, you barely get any sunlight onto your patio, defeating the purpose in my opinion. The carpets are the cheapest on the market, and be prepared to spend over $1400 just in carpet damages, when you leave for normal staining/wear and tare. the washer and dryer is mid, you have to dry 4-5 times for anything to get dry. kids all in the street at all hours of the day, they literally wouldnt move when i tried to back up on numerous occasions. I moved out with a 3K bill, granted heck to the no. i didnt clean, i hated that place and just wanted to leave, but I would say about half of that bill was over dramatized charges, but cant argue a corporation like this, you just gotta pay it and move on and hope that others dont make the same mistake. shout out to liz tho, she was great and i know none of this is her fault, shes just doing her job. but this place sucks. I am so much happier NOT living there!

Regarding Michelle Morones Assistant Community Manager!!…read more I Just wanted to say thanks for doing such a great job giving me the tour of the complex and units. Michelle was very friendly, very professional and easy to talk to. I felt very comfortable speaking with her and asking so many questions. I liked her from the start and i'm glad I came back for the tour after popping in unexpectedly near closing hours. She invited me to come back the next day and I'm so happy about that. The atmosphere with all the trees and the breeze everywhere was nice. It was a quiet complex and the folks I ran into were friendly. The unit I viewed was very nice and spacious. It was clean and smelled fresh. I was looking at the place for my daughter who's moving down from Los Angeles and I have great reviews for her. I would love for her to live here.

Let me write a real honest review about these apartments you pay about 2K+ for a one bedroom or so…read morewith very thin walls you can hear everything! No surveillance cameras, no gates for protection and no security, & let's not forget how terrible management is. DO NOT RECOMMEND LIVING HERE.

We toured this apartment twice and within both times we were helped by Sheryse and she was…read moreabsolutely wonderful! Shes super kind and super helpful and explains everything super thorough. We really appreciate her and look forward to renting with her in the future. Apartments are beautiful, super clean and spacious.

The lady in the front office Sheryse has nothing better to do than to come outside to the pool…read morewhile I'm laying out and tell me that my bathing suit is inappropriate and is not within the lease agreement. So unnecessary I'm outside tanning it's 100° outside Minding my own business ( I'm the only one at the pool ) with my headphones in and she has to come up right behind me to tell me that

We recently toured The Max, and it's a gorgeous property with excellent amenities in a quiet,…read moresecluded area. While we ultimately chose another property under the same management that better fit our needs, this community is ABSOLUTELY worth seeing. Highly recommend visiting The Max and working with Cameron and Orlando if you're looking to live in Murrieta, you won't be disappointed.

The leasing staff were friendly and professional. We were happily surprised, with Norma and…read moreCameron's assistance, they were able to get our application approved in one day. Norma and Orlando were very helpful in answering our questions after we moved in. They were very pleasant whenever we called the office and patient in explaining things to us. The entire staff (including Alex in Maintenance) were friendly and responded quickly to our requests. After moving in a month ago, we wanted to thank you for making it enjoyable living here at The Max!

I recently took over a lease here about one month ago. I was already looking at the complex since…read moreit's extremely convenient for work and found someone on Facebook needing a take over and it was perfect. The front office staff has been really amazing. I have had an extremely bad experience with a sister property so it was a breath of fresh air. Reading previous reviews I feel as if maybe the staff here is new now because they have been nothing but amazing. They have been easy to talk to, they have offered help and support, and have been extremely friendly. I have also been able to contact them very easily. I needed maintenance once for a leak under my sink I put in the request and within an hour maintenance was here and got it fixed. So different than my experience at the other place. I saw a lot of people complain about dog poop throughout the community. However, every corner has a pet area with poop bags and trash. And it's been fairly clean. Again, the last place I was at they would take days to where the whole community could smell it. I feel as if tenants are not picking up after their pets, the tenants are the issue and you can only expect for maintenance to get to it at least within a day. The apartment itself has been really nice. There's plenty of storage and I have not once had a problem with parking. I have not used any of the amenities yet. However, there are two pools, a gym and barbecue areas that I look forward to using during the summer. I cannot express enough how much the transition here has taken the bad taste out of my mouth with the property management company to realize that the issue is with my previous community. Special thank you to Paige and Serina that guided us along the way to taking over this lease and have been super kind. Amber has also been amazing. And anyone else that has in someway contributed to a good experience. I look forward to staying here and renewing the lease again in August. We appreciate you.

The worst placed I have lived in the area. The manager Amber was extremely rude and literally has…read moreno people skills at all! We had an unfortunate event happen and she was extremely rude to us, I was 1 month postpartum with a newborn and she was truly the coldest person I've ever met. It is not hard to have human decency. I've also read previous reviews that state that the front office does not care about any of the people living at this complex and I would completely agree, You don't think it matters until you actually need help from the office or at least some communication. The assistant manager, however, is extremely nice and was very helpful in the situation. I wish she could be the manager hopefully one day soon! Not only was the living experience not so great. The actual apartment was dirty, and the appliances were very old and definitely needed some upkeep and renovation. We also had lots of ants and cockroaches, which was gross. The walls are very thin as well. You can literally hear people chopping food in the apartment over next-door and if you're on in bottom unit, good luck!! Go elsewhere that's my advice! Also, they overcharged us for everything when we moved out. They charged us $200 for paint when we never did anything to ruin the walls and $200 for just the carpet alone stating that there was dog pee when our dog is potty trained and has never had an accident. I've never owed money when moving out or a complex, they seem money hungry.

Great place to live. Dale and Jason and the rest of the staff handle all issues without hesitation…read more unlike other places very professional and actually know what they are doing. keep up the good work

This review is to recognize Ethan, who works for Cannon Management. Our air conditioner has…read morestruggled to keep us cool on a consistent basis for the past several years. The property has sent the regular maintenance team to repair the ac unit but unfortunately the fix only last a few days. Today Ethan was on our property and he diagnosed and repaired the ac unit within 20 minutes. Ethan deserves more than recognition on Yelp. I hope his Supervisors and the leadership team demonstrate their value and honor this employee. We have lived at Crescent Heights nearly 14 years and call this our forever home. We love our location!

The Maintenance Team-Harley kicking butt again!! He assisted us with a malfunctioning closet door…read moreand while he was leaving, observed us struggling with the living room blinds and recommended getting those repaired as well. We really appreciate having people like this working on the crew, that genuinely love helping clients. Kudos again!!

Im leaving this review so people deciding on a lease are aware. There is a serious roach problem in…read morethis complex. They were in our unit upon move in, multiple pest control visits did not solve it. We took to supplying our own pest control but nothing really helps. Fatima from the leasing office says they recommend weekly pest control sprays, indefinitely, for the duration of your lease. Which is absurd. Several times we have gone to the pool to find dead roaches floating in the water. Theyre on the sidewalks and patios all the time. Its clear that its a complex wide issue but Fatima claims its the tenants responsibility to keep the unit cockroach free and schedule weekly pest sprays. If I had known that spraying pesticides on a weekly basis was an expectation of this complex, we would have never signed a 15 month lease. The moment you sign that paper, all courtesy goes out the window. Condescending and rude. If chronic roach problems are a deal breaker for you, Id suggest looking elsewhere. Hope this helps someone.