Fast forward 10 years, and I had the opportunity to move back to OSR--this time with my newlywed…read morehusband. It feels wonderfully familiar in the best way, with great technology upgrades and thoughtful improvements since I first lived here when the community originally opened. The entire move-in process has been smooth and stress-free. The community is relaxed, clean, and well-maintained, and the neighbors are friendly and considerate especially the dog owners/etiquette. Most importantly, there's a real sense of peace of mind living here. A big shout-out to Athena and Katelyn, who were both wonderful on many occasions throughout the process. Their kindness, responsiveness, and professionalism truly made the experience even better. Highly recommend calling OSR your next home!

The tour with Athena went very well. Good customer service, happy, polite. And just want to thank…read moreher again for everything. We probably will apply.

Lived in building X for almost two years, and had a great time. I appreciate the staff being so…read moreresponsive and polite, even my puppy Yuji loved visiting their office. The apartment itself was really nice, and the amenities are great if you use them. Also loved that they would invite food trucks. Shout out to Briana, Gina, and Chris. They really made us feel at home. If you're considering this place, do it!

I lived at Sonoma@Mapleton for 7-years. The staff on property are amazing always so attentive,…read moreBrianna & Amy were always my go to with any issues that I rarely had and for maintenance Chris and Blake. We're always on point when it came to doing repairs when needed. I would highly recommend the property for your next home. If I ever move back to the area, I would definitely revisit them to see if anything is available. Thank you to the beautiful woman in the office for always being so welcoming. I will miss you. Continue the above and beyond excellent work you do thank you.

I had visited four apartments before stopping by Canopy, and I was just about to leave since I…read morecouldn't schedule a viewing that same day. That's when Michelle approached me, asking if I needed any help. I explained what I was doing, and she immediately stepped in to assist me. She took the time to show me an available unit right away. As soon as I saw the place, I knew it was the perfect match for my kids and me. Michelle's warmth, professionalism, and genuine kindness made the decision easy--I signed the same day. If you're considering Canopy Apartments, go ask for Michelle. You won't be disappointed!

Ive had a sweage smell coming out of the bathroom sink for months, they have tried to fix it about…read more5 times. Not to mention im paying a totally overpriced amount to live here. I really regret picking here to live, it constantly smells of weed smoke and the parking lot is ridiculously small. The doggie park smells so bad of dog pee I cant even go in there. The pool and gym are nice and I never hear my neighbors. That's the only benefits.

Probably the easiest and most pleasant leasing experience! Apartment is absolutely great for the…read moreprice and the complex is very quiet and small. Love it :) All 3 ladies in the leasing office are really great and an absolute joy to work with. Maintenance was out within 25 min on a Sunday, impressed.

This place is an absolute disaster from top to bottom. Save yourself the stress, the money, and the…read moreliteral filth, because living here is like flushing your sanity down the busted toilet they'll never come fix. Let's start with the pool--because you'll be hearing kids screaming from it 24/7 if it's open, which is rare. It's always closed for "repairs" or "maintenance", but when it is open, the water stains your swimsuits BLUE because they clearly go cheap and can't be bothered to hire a competent pool guy. It's disgusting and just another example of how little they care. Now let's talk about the apartment itself, if you can even call it that. The plumbing is trash--our toilet clogged constantly, and the water pressure dropped to a dribble during peak hours like we're living in some third-world shack. A part in the toilet broke when we tried flushing it and we couldn't use the toilet for almost a week cause of the office's lies. In the meantime we had to use our roommates toilet that was barely better. And then when I told the leasing manager the day after it happened, cause what a surprise the office closed early and they told not one soul, that I was sticking my hand in the tank to flush it manually, she literally said "well the toilet water is sanitary so it's not "dirty."" Like that was supposed to make it okay that I was digging my hand in the toilet for almost a week. Even though they told us they would come and fix it that day or the next day at the latest and they kept telling us that for days on end until I got tired and told them that I wasn't leaving the office until I had an actual estimate on when they'd come and that's when they wanted to mention that they were understaffed and couldn't communicate it at the beginning. No compassion, just attitude. The kitchen is falling apart--the cabinets have gaps, the wood is separating, and the countertop is literally peeling off because of previous water damage they just brushed off like it was nothing. Guess what? You'll probably be the next one to get blamed for it, because they'll charge you for damages that were never your fault to begin with. The walls are splitting, the carpet is lifting, and the caulking around the sinks, tubs, and showers is all coming undone--even though we were extremely careful to keep everything dry. It doesn't matter. They use the cheapest materials available and expect residents to pay the price when it falls apart. And then there's the washer and dryer--probably the lowest-end garbage Whirlpool had on clearance. You can put in two handfuls of clothes and it'll sound like someone trapped a toddler inside it. It doesn't even clean the clothes--detergent gets stuck, the cycle barely moves it around, and when you're done? The clothes come out still dirty and smelling like mildew because the dryer doesn't even work properly. To top it all off, the unit is full of marks, dents, and stains from previous residents that they never bothered to clean or fix--but they'll charge you for it when you move out even if you have pictures from when you moved in. Classic move. The entire complex is held together by duct tape and delusion. The management will ignore your emails, close early without warning, and are only available when it benefits them. They'll argue with you instead of helping, because clearly customer service isn't part of the training here--assuming anyone's trained at all. I promise you, whatever deal you think you're getting here, you'll end up paying for it later--in repairs, stress, and surprise charges for things you didn't even do. There's a reason people call it Ghetto Gables--the nickname is honestly generous. Do. Not. Live. Here. Spend your money elsewhere and actually have peace of mind in a place that won't rot around you while management gaslights you into thinking it's your fault. Edit: Although only one roommate was able to attend the pre-move-out inspection, clear communication with all residents should have been prioritized. And the fact that you're bringing up a tenant's personal situation shows how much this business cares about their residents. Expectations that affect every tenant's financial responsibility and record should never rely on information being passed second-hand. As a paying resident, I should have received the same direct explanation and documentation. Second, I want to emphasize that my concerns were not limited to the move-out process. Throughout my time at the property, there were repeated maintenance delays and poor communication from management, which I documented and reported. These issues were either not properly addressed or only resolved after persistent follow-ups. To say that my concerns were never brought forward dismisses the fact that I made efforts to communicate them. I hope you take this feedback seriously so that future tenants don't encounter the same lack of transparency and follow-through.

Regarding Michelle Morones Assistant Community Manager!!…read more I Just wanted to say thanks for doing such a great job giving me the tour of the complex and units. Michelle was very friendly, very professional and easy to talk to. I felt very comfortable speaking with her and asking so many questions. I liked her from the start and i'm glad I came back for the tour after popping in unexpectedly near closing hours. She invited me to come back the next day and I'm so happy about that. The atmosphere with all the trees and the breeze everywhere was nice. It was a quiet complex and the folks I ran into were friendly. The unit I viewed was very nice and spacious. It was clean and smelled fresh. I was looking at the place for my daughter who's moving down from Los Angeles and I have great reviews for her. I would love for her to live here.

My review is mainly based on staff…read more Wow Ive lived at Cantabria a total of almost 6 years. Time flew! This was my first apartment on my own, and back when I initially started living here my 2 bed 2 bath was only $1100... gosh I miss those days haha! I down graded to a 1 bedroom after some time, then moved back into a 2 bed 2 bath once I had a baby. Ive always had a pleasant, loving, informative experience with Mercedez and all the fun maintenance guys. Its like family quite honestly. Ive seen the property go thru i think 2 or 3 new owners, and to be honest Im not the biggest fan of the newest ones. Cantabria was such a beautifully kept up property, and it seems like new ownership either doesnt care about the upkeep, or well.. doesnt care *again this is no reflection of the girls and maintenance because they arent in charge of this* I would just appreciate seeing the property taken better care of. I even miss getting a free carpet cleaning when renewing my lease *first ownership was the bomb*. We will be leaving in a year or so, and I have nothing but loving words for Mercedez and Johnny, love you both dearly, and thank you for always taking exceptional care of me and my family.

Sheryse is such an amazing manager and has been so helpful for our move in process the property is…read morebeautiful even g was soo easy

We toured this apartment twice and within both times we were helped by Sheryse and she was…read moreabsolutely wonderful! Shes super kind and super helpful and explains everything super thorough. We really appreciate her and look forward to renting with her in the future. Apartments are beautiful, super clean and spacious.

We recently toured The Max, and it's a gorgeous property with excellent amenities in a quiet,…read moresecluded area. While we ultimately chose another property under the same management that better fit our needs, this community is ABSOLUTELY worth seeing. Highly recommend visiting The Max and working with Cameron and Orlando if you're looking to live in Murrieta, you won't be disappointed.

The leasing staff were friendly and professional. We were happily surprised, with Norma and…read moreCameron's assistance, they were able to get our application approved in one day. Norma and Orlando were very helpful in answering our questions after we moved in. They were very pleasant whenever we called the office and patient in explaining things to us. The entire staff (including Alex in Maintenance) were friendly and responded quickly to our requests. After moving in a month ago, we wanted to thank you for making it enjoyable living here at The Max!

I recently took over a lease here about one month ago. I was already looking at the complex since…read moreit's extremely convenient for work and found someone on Facebook needing a take over and it was perfect. The front office staff has been really amazing. I have had an extremely bad experience with a sister property so it was a breath of fresh air. Reading previous reviews I feel as if maybe the staff here is new now because they have been nothing but amazing. They have been easy to talk to, they have offered help and support, and have been extremely friendly. I have also been able to contact them very easily. I needed maintenance once for a leak under my sink I put in the request and within an hour maintenance was here and got it fixed. So different than my experience at the other place. I saw a lot of people complain about dog poop throughout the community. However, every corner has a pet area with poop bags and trash. And it's been fairly clean. Again, the last place I was at they would take days to where the whole community could smell it. I feel as if tenants are not picking up after their pets, the tenants are the issue and you can only expect for maintenance to get to it at least within a day. The apartment itself has been really nice. There's plenty of storage and I have not once had a problem with parking. I have not used any of the amenities yet. However, there are two pools, a gym and barbecue areas that I look forward to using during the summer. I cannot express enough how much the transition here has taken the bad taste out of my mouth with the property management company to realize that the issue is with my previous community. Special thank you to Paige and Serina that guided us along the way to taking over this lease and have been super kind. Amber has also been amazing. And anyone else that has in someway contributed to a good experience. I look forward to staying here and renewing the lease again in August. We appreciate you.

Do not live here. Our pre-move-out inspection was completed…read moreby the property's lead maintenance technician, and we were told our apartment was in good condition. The inspection paperwork reflected that everything was in fair and normal condition, and we were specifically told that no repairs or fixes were needed before moving out. After moving out, we were shocked to receive an invoice for nearly $5,000 in damages and charges. (We have pictures of no damages) When we tried to discuss these charges and get clarification, we were told that the Community Manager, who is supposedly responsible for these matters, does not have a direct phone line and would contact us. It has now been over a month, and no one has reached out despite multiple attempts to resolve the issue. The lack of communication, accountability, and the excessive move-out charges have been extremely disappointing. Based on our experience, I would strongly recommend looking elsewhere before signing a lease here. Please listen to the reviews and save your money for a better property!

Great place to live. Dale and Jason and the rest of the staff handle all issues without hesitation…read more unlike other places very professional and actually know what they are doing. keep up the good work

This review is to recognize Ethan, who works for Cannon Management. Our air conditioner has…read morestruggled to keep us cool on a consistent basis for the past several years. The property has sent the regular maintenance team to repair the ac unit but unfortunately the fix only last a few days. Today Ethan was on our property and he diagnosed and repaired the ac unit within 20 minutes. Ethan deserves more than recognition on Yelp. I hope his Supervisors and the leadership team demonstrate their value and honor this employee. We have lived at Crescent Heights nearly 14 years and call this our forever home. We love our location!

Thanks again to Harley and the Maintenance Team!! Harley stopped by to complete a few lingering…read moreissues recently!! Exceptional work and always with a smile. They are always willing to assist!!

Im leaving this review so people deciding on a lease are aware. There is a serious roach problem in…read morethis complex. They were in our unit upon move in, multiple pest control visits did not solve it. We took to supplying our own pest control but nothing really helps. Fatima from the leasing office says they recommend weekly pest control sprays, indefinitely, for the duration of your lease. Which is absurd. Several times we have gone to the pool to find dead roaches floating in the water. Theyre on the sidewalks and patios all the time. Its clear that its a complex wide issue but Fatima claims its the tenants responsibility to keep the unit cockroach free and schedule weekly pest sprays. If I had known that spraying pesticides on a weekly basis was an expectation of this complex, we would have never signed a 15 month lease. The moment you sign that paper, all courtesy goes out the window. Condescending and rude. If chronic roach problems are a deal breaker for you, Id suggest looking elsewhere. Hope this helps someone.