Cancel

Open app

Search

Santa Rosa Apartments

2.7 (75 reviews)
Closed 9:00 am - 6:00 pm
Updated a few days ago

Services - Santa Rosa Apartments

Apartments

Santa Rosa Apartments Photos

You might also consider

Recommended Reviews - Santa Rosa Apartments

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

We do not recommend anyone should rent here! We moved into cockroaches , mice & spiders a few months later discovered BED BUGS!! For their own maintenance saying they were aware of the pest issues! Still allowing us to move into that condition! Told us it was our issue to take care of and they couldn't come in to clean up the mice poop! Mind you we only had the keys for about 24hrs! Our daughter had cancer is now in remission and asthma known of that is good! Serena & Amber in the front office are extremely rude and inconsiderate! Management basically told us the bed bugs was our problem. Blamed us for the bed bugs and slapped a $1400 bill on us! When calling multiple pest control and including code enforcement all investigated stating those bed bugs were definitely there before move in. Fair housing and code enforcement got involved because they did want to send anyone out there right away! Opening up the outlets also definitely showed they were previously there before move in. The way maintenance does things they probably painted over it! We dealt with bed bugs for over 4 months sleeping on the couch! Living out of trash bags! When we asked if we could move units they told us no and that instead could get us out of our contract. But yet still want to charge us over $2000 + to move out! When all of this is because of them! It has been a complete nightmare from Santa Rosa! Times are already hard and they definitely didn't make any situation better! They never once cared about the situation we were in. Maintenance is the worse!! Messed up appliances that don't work! We'd go days without a working washer and dryer. They will take over a week to even come in to fix anything. Our entire 8 months of being there were mentally hard! Living in this time of situation I don't wish on anyone! Did so much not only to our marriage , but just as a family! The only time they wanted to actually care and be nice when we reported them to corporate! Still not even that now charging us to basically move out when they basically told us to leave! They sent us 3 different statements and each statement including of portal had different charges !!

Stain on carpet prior to moving in
Lo H.

If you plan on moving in here please make sure to take photos of everything before moving & after moving out for proof.. and be ready to get hit with dumb fees after moving out.. We ALWAYS take photos of EVERYTHING when we move into new locations and so far this place has been horrible to deal with after moving out, even with proof of photos and documentations. Everything inside the apartments is cheap and half assed. Floods inside the apartments are a very common thing (according to maintenance)so be aware of that. There's dog poop EVERYWHERE! First apartment where we were able to hear the neighbors above and aside of us, walls are so thin.. If you have kids they aren't allowed to ride bikes OR EVEN use chalk. They're not family friendly. Many people who live there are planning on leaving or have left because of management and how shitty this place is. All in all, this place is VERY money hungry. good luck if you decide to move here.

See all

Photo of Kayla L.
209
18
13

1 year ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 4
Thanks 2
Love this 2
Oh no 4

8 months ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 2
Thanks 2
Love this 1
Oh no 1

3 months ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 2
Thanks 2
Love this 0
Oh no 1

9 months ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 4
Thanks 4
Love this 2
Oh no 3

2 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 4
Thanks 3
Love this 2
Oh no 4
Photo of Lo H.
0
12
13

3 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 7
Thanks 2
Love this 2
Oh no 3

2 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 4
Thanks 1
Love this 2
Oh no 1

2 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lo C.
0
21
0

2 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 2
Thanks 2
Love this 1
Oh no 2

4 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 1
Thanks 1
Love this 1
Oh no 1

3 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 5
Thanks 3
Love this 1
Oh no 2

3 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 0
Thanks 1
Love this 0
Oh no 1

3 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 5
Thanks 1
Love this 2
Oh no 2
Photo of Sabrina R.
167
34
40

4 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 0
Thanks 0
Love this 1
Oh no 1
Photo of Ryan C.
16
12
124

4 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 0
Thanks 0
Love this 1
Oh no 1
Photo of Lesley M.
1653
42
28

6 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 0
Thanks 0
Love this 0
Oh no 1

3 years ago

I liked it here when we were living here but as soon as u leave they just bill bill bill !!!! My bill was $3000 this is just crazy !!!!!!!!

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 3
Thanks 1
Love this 1
Oh no 3

5 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 1
Thanks 0
Love this 0
Oh no 1

4 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 3
Thanks 3
Love this 1
Oh no 2

7 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 3
Thanks 2
Love this 3
Oh no 2

8 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 0
Thanks 0
Love this 0
Oh no 1

7 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 6
Thanks 2
Love this 0
Oh no 2

8 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 0
Thanks 0
Love this 1
Oh no 0

4 years ago

By far my favorite complex ive ever lived at. Lived here 3 years and Bre always been an amazing help anytime I needed anything.

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 4
Thanks 1
Love this 0
Oh no 1

7 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 4
Thanks 1
Love this 0
Oh no 1

8 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 8
Thanks 1
Love this 0
Oh no 1

4 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 0
Thanks 0
Love this 0
Oh no 1
Photo of Anna R.
17
140
255

11 years ago

Helpful 16
Thanks 1
Love this 3
Oh no 1

6 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 1
Thanks 1
Love this 0
Oh no 2

11 years ago

Business owner information

Photo of Laura B.

Laura B.

Helpful 13
Thanks 1
Love this 0
Oh no 1

3 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 3
Thanks 3
Love this 1
Oh no 3
Photo of Janet R.
39
34
25

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Maggie G.

Maggie G.

Helpful 4
Thanks 1
Love this 0
Oh no 1

Page 1 of 2

Ask the Community - Santa Rosa Apartments

Moving in soon how is the area/apartments for children?

Although this is a relatively convenient housing option it is not family friendly. Kids won't like this boring complex. Believe me I've seen it. This complex is for people who just need shelter for a short time. The nearest park and entertainment… Read more

Hello, just curious as to what the parking situation is like here. Are there attached garages?

Yes there are attached garages. Also I have not had a problem, as of yet, in parking our second vehicle outside our apartment.

Don’t See Your Question? Ask Away!

Review Highlights - Santa Rosa Apartments

5 star review for the professionalism showed by the triple threat Taylor, Amber and Briana!!!

Mentioned in 8 reviews

Read more highlights

You might also consider

Sonoma at Mapleton Apartments

Sonoma at Mapleton Apartments

(60 reviews)

After two wonderful years at Sonoma, I can honestly say this place exceeded every expectation we…read morehad. From day one, the maintenance team was nothing short of outstanding. Every request was handled promptly and professionally -- whether we were home or not, we never once had to worry. Things got fixed, replaced, and maintained without us having to follow up or stress about it. That kind of reliability means everything when you have a family depending on you. What truly set Sonoma apart, though, was the community. The team here genuinely cares -- and it shows. Movie nights, food trucks, community events that seemed to happen every week -- there was always something fun going on that brought neighbors together. At the same time, this was hands down one of the quietest and safest places we've ever called home. That balance is rare, and Sonoma nailed it. This place didn't just feel like an apartment -- it felt like home. A real home. The kind my family and I will never forget. Leaving was incredibly bittersweet, and we could tell the Sonoma team felt it too. That says everything about the kind of community they've built here. Thank you, Sonoma, for two years of peace of mind, connection, and memories we'll carry with us always. Without a doubt, this is the place to be.

Lived in building X for almost two years, and had a great time. I appreciate the staff being so…read moreresponsive and polite, even my puppy Yuji loved visiting their office. The apartment itself was really nice, and the amenities are great if you use them. Also loved that they would invite food trucks. Shout out to Briana, Gina, and Chris. They really made us feel at home. If you're considering this place, do it!

Gables Oak Creek

Gables Oak Creek

(39 reviews)

This place is an absolute disaster from top to bottom. Save yourself the stress, the money, and the…read moreliteral filth, because living here is like flushing your sanity down the busted toilet they'll never come fix. Let's start with the pool--because you'll be hearing kids screaming from it 24/7 if it's open, which is rare. It's always closed for "repairs" or "maintenance", but when it is open, the water stains your swimsuits BLUE because they clearly go cheap and can't be bothered to hire a competent pool guy. It's disgusting and just another example of how little they care. Now let's talk about the apartment itself, if you can even call it that. The plumbing is trash--our toilet clogged constantly, and the water pressure dropped to a dribble during peak hours like we're living in some third-world shack. A part in the toilet broke when we tried flushing it and we couldn't use the toilet for almost a week cause of the office's lies. In the meantime we had to use our roommates toilet that was barely better. And then when I told the leasing manager the day after it happened, cause what a surprise the office closed early and they told not one soul, that I was sticking my hand in the tank to flush it manually, she literally said "well the toilet water is sanitary so it's not "dirty."" Like that was supposed to make it okay that I was digging my hand in the toilet for almost a week. Even though they told us they would come and fix it that day or the next day at the latest and they kept telling us that for days on end until I got tired and told them that I wasn't leaving the office until I had an actual estimate on when they'd come and that's when they wanted to mention that they were understaffed and couldn't communicate it at the beginning. No compassion, just attitude. The kitchen is falling apart--the cabinets have gaps, the wood is separating, and the countertop is literally peeling off because of previous water damage they just brushed off like it was nothing. Guess what? You'll probably be the next one to get blamed for it, because they'll charge you for damages that were never your fault to begin with. The walls are splitting, the carpet is lifting, and the caulking around the sinks, tubs, and showers is all coming undone--even though we were extremely careful to keep everything dry. It doesn't matter. They use the cheapest materials available and expect residents to pay the price when it falls apart. And then there's the washer and dryer--probably the lowest-end garbage Whirlpool had on clearance. You can put in two handfuls of clothes and it'll sound like someone trapped a toddler inside it. It doesn't even clean the clothes--detergent gets stuck, the cycle barely moves it around, and when you're done? The clothes come out still dirty and smelling like mildew because the dryer doesn't even work properly. To top it all off, the unit is full of marks, dents, and stains from previous residents that they never bothered to clean or fix--but they'll charge you for it when you move out even if you have pictures from when you moved in. Classic move. The entire complex is held together by duct tape and delusion. The management will ignore your emails, close early without warning, and are only available when it benefits them. They'll argue with you instead of helping, because clearly customer service isn't part of the training here--assuming anyone's trained at all. I promise you, whatever deal you think you're getting here, you'll end up paying for it later--in repairs, stress, and surprise charges for things you didn't even do. There's a reason people call it Ghetto Gables--the nickname is honestly generous. Do. Not. Live. Here. Spend your money elsewhere and actually have peace of mind in a place that won't rot around you while management gaslights you into thinking it's your fault. Edit: Although only one roommate was able to attend the pre-move-out inspection, clear communication with all residents should have been prioritized. And the fact that you're bringing up a tenant's personal situation shows how much this business cares about their residents. Expectations that affect every tenant's financial responsibility and record should never rely on information being passed second-hand. As a paying resident, I should have received the same direct explanation and documentation. Second, I want to emphasize that my concerns were not limited to the move-out process. Throughout my time at the property, there were repeated maintenance delays and poor communication from management, which I documented and reported. These issues were either not properly addressed or only resolved after persistent follow-ups. To say that my concerns were never brought forward dismisses the fact that I made efforts to communicate them. I hope you take this feedback seriously so that future tenants don't encounter the same lack of transparency and follow-through.

I have hesitated to write a review, as i really enjoyed getting to know Liz up front but seeing all…read morethe recent fake reviews on Google I'm just shook. this place is horrible, and i can honestly say i am so happy im done with this place. My vehicle was stolen within 3 weeks of moving into this place, I had to spend so much money with insurance and everything else, which I just didnt have. The utility bills make absolutely no sense, just know, you will pay between $400-$800 per month on utilities, on top of your rent which you can get a better deal in a single family home ( go check zillow i promise you can get a full house for the same price and not use that sketchy ivy billing they use). The parking is horrendous, my parking spot was about three buildings down from my apartment, and the guest spot that was in front of my apartment was always taken, it was pure misery. Reflecting back in a normal housing situation, and not living at gables I can tell you that I truly was miserable. The kitchen has zero lighting, so you cook and stare at a artificial light and a wall. The patios are so high, you barely get any sunlight onto your patio, defeating the purpose in my opinion. The carpets are the cheapest on the market, and be prepared to spend over $1400 just in carpet damages, when you leave for normal staining/wear and tare. the washer and dryer is mid, you have to dry 4-5 times for anything to get dry. kids all in the street at all hours of the day, they literally wouldnt move when i tried to back up on numerous occasions. I moved out with a 3K bill, granted heck to the no. i didnt clean, i hated that place and just wanted to leave, but I would say about half of that bill was over dramatized charges, but cant argue a corporation like this, you just gotta pay it and move on and hope that others dont make the same mistake. shout out to liz tho, she was great and i know none of this is her fault, shes just doing her job. but this place sucks. I am so much happier NOT living there!

Santa Rosa Apartments - apartments - Updated May 2026

Loading...
Loading...
Loading...