We've been living here for almost a year now. Leslie made it super easy for us to get our lease…read moretaken care of, especially since we were on a tight timeline. Since being here, we've had a great time. Any time we need maintenance to come out, they are here within the same day. They are always so nice and respectful too! It's also really nice being able to go into the leasing office and chatting with them while grabbing mail or getting a coffee. We also love how they gave community events. They had a paint and sip for Mother's Day, and were giving out succulents for Earth Day. It's really sweet of them! They often have food trucks come on, and it's always a surprise to see them here. As for the apartment itself, it's great! Lots of space, and great for the price too. We found that it's comparable to most of the other properties nearby. We have an upstairs neighbor, and we hear their dogs running around, but normally that's done by about 9pm, and we haven't heard anything else. We'll be renewing our lease when it's time. We just love it here.

Living here at the Canopy has been awesome. The staff here is also very hospitable. Thea, Michelle…read moreand Romie are always so welcoming and always greet me with big smiles. I love the location of the property, I am not to far away from Temecula and just over the and not to far from San Diego! 10/10 place to live at

Lived in building X for almost two years, and had a great time. I appreciate the staff being so…read moreresponsive and polite, even my puppy Yuji loved visiting their office. The apartment itself was really nice, and the amenities are great if you use them. Also loved that they would invite food trucks. Shout out to Briana, Gina, and Chris. They really made us feel at home. If you're considering this place, do it!

When you schedule a viewing for a future resident. I recommend not leaving them sitting waiting to…read morebe seen because you scheduled multiple appointments at the same time. Disrespectful of my time.

We lived here for 6 years, and this was by far the best run apartment complex we ever lived in. I…read morehighly recommend it! The apartments are clean, comfortable and spacious. The appliances are of good quality and repairs are made promptly, often on the same day. I doubt I ever waited more than 2-3 days for a repair, and the maintenance team does an excellent job every time. The grounds are kept clean. The landscapers keep the grounds beautiful. It's very quiet. I only needed to make one noise complaint during all those years. The security patrol showed up promptly and took care of it. In the few times we needed to report any kind of rule breaking or disturbance by a neighbor, the office staff was totally responsive. Unlike many other complexes, they never made us feel like we were a nuisance. Instead, they were grateful that we were looking out to help maintain the quality of life in the community. They're on top of everything and always take care of whatever issues come up. They have 2 nice pools and a decently stocked gym. Plenty of guest parking. The office staff always has a friendly greeting and is extremely helpful and efficient. They go above and beyond. If you're in the market for an apartment in Temecula, you won't do better than to get one here! I wish I still lived there but had to relocate for work.

I lived in this complex for 8 years and I have nothing but good things to say. I lived in a 1…read morebedroom. It was really quiet, always a ton of parking, staff was also super friendly, anytime I needed help with anything in my apartment they were always on top of it. Maintenance was always really fast and professional. Prices are very good especially compared to other complexes in Temecula. I love that there was trees everywhere. If you're looking for a place to live highly highly consider here. You'll love it!

We toured this apartment twice and within both times we were helped by Sheryse and she was…read moreabsolutely wonderful! Shes super kind and super helpful and explains everything super thorough. We really appreciate her and look forward to renting with her in the future. Apartments are beautiful, super clean and spacious.

New leasing agents ...new maintenance men that don't take cash from tenants while on the clock to…read morepaint as a favor.

Our family of 4 plus 2 dogs lived there for 5 years. The staff was always super friendly and quick…read moreto resolve any issues we had there. The school district is amazing and you are close to everything. Additionally, we were friendly with most of our neighbors. I have a few things to keep in mind that isn't staff related: 1) It's an apartment complex and you will have someone above or below you. My downstairs neighbor routinely said we were being to noisy and complained allot and we are not noisy. Meanwhile I was awoken from their snoring pretty regularly. Walls are thin you will hear "things". 2) Parking can be a pain, you can get a covered spot or garage for an extra fee. Note the garages have no outlets so if you want to do anything but park your car options are limited. 3) Crime rate is low, a few parked car break-ins, mail box break-ins occurred and they have found homeless persons in unsecured cars before. All in all, it's a safe place where you could call home.

Beautiful apartments! Jesse helped my husband, sister, and I with all our many questions and made…read moreus feel comfortable. Maintenance is in top of everything we needed done/fixed. Staff is super friendly and helpful.

Fast forward 10 years, and I had the opportunity to move back to OSR--this time with my newlywed…read morehusband. It feels wonderfully familiar in the best way, with great technology upgrades and thoughtful improvements since I first lived here when the community originally opened. The entire move-in process has been smooth and stress-free. The community is relaxed, clean, and well-maintained, and the neighbors are friendly and considerate especially the dog owners/etiquette. Most importantly, there's a real sense of peace of mind living here. A big shout-out to Athena and Katelyn, who were both wonderful on many occasions throughout the process. Their kindness, responsiveness, and professionalism truly made the experience even better. Highly recommend calling OSR your next home!

Kaitlyn is a joke of a manager. Be aware she will take your signature and forge it with other…read moredocuments attached. Has been reported to beaurs. They charge $200-$300 ontop of rent. Also require you to use a platform to pay rent that was broken into twoce risking my bank information to be exposed. They will also require you to sign up this website for a dog app & pay $30 even if you no longer have pets. Rent raises every year $100 plus Big time money hungry Cars towed often and you are only allowed one car per adult & required to use garage for only that This place is infested with bugs & rodents. Mailboxes always getting broken into, so dont mail confidential mailings nor throw any away as the gate is always broken so bums dig often in the trash. Pools are always disgusting. Maintemace a joke who couldnt even fix electrical issue. Fire pit never worked. Be aware they love towing cars also. Run from this nightmare. Worse place ever.

Best apartment community hands down. The office staff is so on top of it from beginning to end with…read moretour to move-in. The maintenance staff is always on top of it. Mercedez the property manager and Michelle the assistant are so approachable and easy going that whenever a problem arises, they are quick to handle it and get it taken care of. Definitely recommend this property if you are looking to move to Menifee.

Regarding Michelle Morones Assistant Community Manager!!…read more I Just wanted to say thanks for doing such a great job giving me the tour of the complex and units. Michelle was very friendly, very professional and easy to talk to. I felt very comfortable speaking with her and asking so many questions. I liked her from the start and i'm glad I came back for the tour after popping in unexpectedly near closing hours. She invited me to come back the next day and I'm so happy about that. The atmosphere with all the trees and the breeze everywhere was nice. It was a quiet complex and the folks I ran into were friendly. The unit I viewed was very nice and spacious. It was clean and smelled fresh. I was looking at the place for my daughter who's moving down from Los Angeles and I have great reviews for her. I would love for her to live here.

Juan is an amazing maintence man! We truly appreciate all his hard work. He gets everything done in…read morea timely manner and never leaves anything unfinished! Thank you Juan!

I have been moved out for a year now & I'm finally getting around to writing this review. When we…read moremoved in it was not brand new carpet but I was charged full price to replace it. We had cleaned the carpet every 6 months (we lived there for a little over 2 years). You won't get your deposit back plus they will charge you extra. Mold is a common thing. From the bedroom window seals (because there is constant condensation) they will tell you just to clean it every day to the bath tubs. Both bath tubs will crack & then they expect you and your animals to be out of the house for 24 hours so that they can repair it. They do not give you any compensation on a place to stay in that time. Had a hot water slab leak took over a week & living in a construction zone. Wouldn't help pay the electrical bill for the ac constantly being on to try and cool down the house. The floor was over 90 degrees. The neighbors who wouldn't keep their dog on a leash even after complaining. Would use the rest room right in front for their door and change you down the walk way when they would just let it out & go back inside. I'd stay away if I was you. I am so happy I got out of that place. I must say Juan, Hector & Sandy were always very kind & welcoming.

I don't usually write reviews about apartment complexes, but I really felt compelled to in this…read morecase. I was a little wary of moving into a studio, as my last studio felt very cramped (especially with two cats). However, I was able to get a studio loft on the second floor at the end of the row, and it was absolutely perfect. Kelli was super responsive during the leasing process, and I got moved in fairly quickly. The biggest thing I loved about this studio was how quiet it was! I barely ever heard my neighbors, and that was such a relief coming from apartments with paper thin floors. Additionally, the loft made the studio feel so much bigger than my last studio even though the square footage was the same. I also had the most amazing view of the hills from the loft area, especially in the evenings with the sunset. I was originally disappointed that I had to use a laundry room, but honestly I can think of only a single time where I ever had to wait to do laundry. The rest of the time there was always at least one machine open, and people always seemed prompt about removing their laundry when the cycle was over. The location is also great - I regularly walked to the park and over to Target/Albertsons/movie theater. The quick access to I-15 is nice too. Finally, Dale and Jason in maintenance and Alex in the front office were always extremely responsive. At my last apartment, I would put in maintenance requests and it felt like they just disappeared into the void for weeks. I experienced limited maintenance issues but when I did, they came the same day! Dale also works hard at cleaning up the property every morning so it looks nice. Anyway, I really enjoyed my time here and was sad to leave it when I moved out of the area.

I lived here for about 6 years, from November 2019 through December 2025. Unfortunately, what…read morestarted out as a decent place to live progressively became a nightmare. There were constant mailroom break-ins. One night around 3 a.m., I actually caught someone breaking in and called the police. When the officers arrived, they were extremely frustrated because they said the office had not been helpful with previous cases. The cameras weren't being properly maintained or repaired, leaving them with little to work with. What was especially frustrating was that residents affected by break-ins weren't notified. After my incident, I found out there had been other issues, yet there was no notice to residents. I'm honestly surprised to hear that the gates now work. During the entire time I lived there, they rarely worked, and I moved out in December 2025. Parking was another issue. If someone parked in your assigned spot, the office would apparently take up to three days to do anything about it. That meant you could be without your own parking spot for days. We also experienced two separate flooding incidents caused by an upstairs neighbor. During the first incident, the janitor knocked once and immediately entered after knocking. It was around 8 p.m., and I was half naked, so I was understandably upset that I wasn't given enough time to answer the door. More concerning was the lack of remediation after both flooding incidents. Nothing was really done to properly address the affected areas, and the walls weren't properly checked afterward. I was concerned that this could eventually lead to mold issues. Unfortunately, that is exactly what happened. We dealt with what we were told wasn't mold for years. Eventually, it spread from the bathroom into the bedroom closet. Management wanted to paint over it, which I refused to accept. At that point, I demanded to be released from the apartment without notice, and they allowed us to leave. Moving out was the best decision we made. Living there had become a nightmare. I now live in a newer, cleaner apartment, and I've noticed that my sinuses have been much better since leaving. Maintenance was also consistently slow in my experience. It often took around two weeks to get something repaired or completed, and I would have to repeatedly remind the office to follow up. I was friendly with one of the janitors, and he told me that there were only two of them handling the maintenance work, so hopefully staffing has improved since then. There are also safety concerns for pet owners. Coyotes do come into the area and, during my time there, one attacked a small dog while someone was walking it. I would be very cautious about walking pets around the property, especially at night. There were also people coming onto the property in the mornings with shopping carts, going through trash and collecting things, which added to the overall feeling that the property wasn't being adequately controlled. If you decide to live here, document everything. Take pictures, keep records, and communicate with management through email whenever possible so you have a written record of maintenance requests, incidents, and conversations. After six years, I can honestly say that leaving was one of the best decisions I made. I hope things have improved for the current residents, but based on my experience from 2019-2025, I would not choose to live here again.

Do yourself a favor and rent somewhere else…read more The Arbors at California Oaks may look decent at first, but our experience was nothing but disappointment. The rent is already expensive, then you're hit with utility bills that were around $280 a month, and that's before paying your electric bill separately. For what you're paying, the value just isn't there. The move-out process was the final straw. We were billed for charges that we believe were excessive and unreasonable. Instead of treating long-term residents fairly, it felt like they were looking for every possible reason to keep charging us. Getting answers from the office was just as frustrating. We emailed multiple times about our move-out statement with little progress. We also called twice and couldn't get anyone to answer. Out of curiosity, we called from a different phone number shortly afterward, and the call was answered immediately. That experience left us feeling like our concerns weren't being taken seriously. We also had ongoing concerns about security. We regularly noticed people who didn't appear to be residents around the parking lot, and the entrance gates were often open when we expected them to be secured. If you decide to rent here, protect yourself. Take photos and videos of absolutely everything before you move in and when you move out. Keep copies of every document you sign because the office couldn't even locate our move-in inspection paperwork--thankfully, we had saved our own copy. This was easily one of the worst renting experiences we've had, and we would never recommend this property to anyone.

Lived here since March 2026 (unit 104F). The unit had no working AC from move-in -- took about 2.5…read moremonths in the summer heat before it was fixed. Since then, two separate sewage backups from the building's shared line. After the first, all that was provided was a dehumidifier -- no moisture testing, no structural drying, no sanitization. After the second backup, nothing at all was done. Mold turned up on personal property (baseball gloves) against a wall near the dryer -- an area that had never been inspected after either backup. The maintenance supervisor who came out inspected only the wall behind the washer, did no moisture testing, and said there was no moisture and the drywall wasn't soft -- just peeling paint. A contractor management sent out also said there was no mold -- while trying to wipe the affected area off with cleaning vinegar. Repair work was then done in the unit with no proper containment, leaving us exposed to whatever was disturbed during that work. Their response looked more like damage control than remediation: Mold Armor was sprayed directly onto the affected studs, plywood, drywall, and other porous materials, then primed over -- despite the product's own label stating it's not intended for porous surfaces. Because management wouldn't do real testing, I ended up paying for a third-party mold testing contractor out of my own pocket just to get an actual answer -- something that should have been handled by them, not the tenant. I sent a formal habitability letter, met in person with the leasing office with a written follow-up, and filed a corporate ticket with full documentation and photos. I gave them a deadline to respond in writing, and they never did. Communication throughout was unresponsive and unprofessional -- no written follow-up, no accountability. I've since had to retain an attorney to send a demand letter, which was also ignored, and I'm currently waiting on next steps from my attorney. Other ongoing issues during my time here: dirty pool/spa, gates left open regularly, and trash dumpsters that are constantly overflowing. If you're considering this complex: yes, it's cheap -- but you get what you pay for. I wish I would've listened to the reviews before moving in.