I had visited four apartments before stopping by Canopy, and I was just about to leave since I…read morecouldn't schedule a viewing that same day. That's when Michelle approached me, asking if I needed any help. I explained what I was doing, and she immediately stepped in to assist me. She took the time to show me an available unit right away. As soon as I saw the place, I knew it was the perfect match for my kids and me. Michelle's warmth, professionalism, and genuine kindness made the decision easy--I signed the same day. If you're considering Canopy Apartments, go ask for Michelle. You won't be disappointed!

I like living here but not living on the top floor is the WORST! I hear my neighbors stomping all…read moreday and all night from the morning till 12-1:00 am. It also seems as they wake up around 410am and wake us up early too. We have complained multiple times and it seems like the leasing office doesn't care. They pretty much said they let them know but this is apartment living. I didn't know that it was okay to be stomping around your apartment and disrupting other tenants all hours of the day! It's very dismissive and I hear it all throughout the day. We pay too much money here to deal with somebody stomping all hours of the day.

Lived in building X for almost two years, and had a great time. I appreciate the staff being so…read moreresponsive and polite, even my puppy Yuji loved visiting their office. The apartment itself was really nice, and the amenities are great if you use them. Also loved that they would invite food trucks. Shout out to Briana, Gina, and Chris. They really made us feel at home. If you're considering this place, do it!

I lived at Sonoma@Mapleton for 7-years. The staff on property are amazing always so attentive,…read moreBrianna & Amy were always my go to with any issues that I rarely had and for maintenance Chris and Blake. We're always on point when it came to doing repairs when needed. I would highly recommend the property for your next home. If I ever move back to the area, I would definitely revisit them to see if anything is available. Thank you to the beautiful woman in the office for always being so welcoming. I will miss you. Continue the above and beyond excellent work you do thank you.

I know I have written Great reviews in the past however when one pays the prices we do for rent now…read morea day I feel it's important to acknowledge superior service when it happens Sycamore Terrace Apts are an older appt complex however the maintence crew is just outstanding With the summer heat on I had some issue with my AC and with Hours of notifying the front office The Head Of Maintence showed up And corrected the problem immediately Thank You James for you professionalism Courtesy and expeditious repair made.Your partner Ramon also is always on the ball great have Reliable and knowledge Maintence Team where I live Thank You!!

I lived in this complex for 8 years and I have nothing but good things to say. I lived in a 1…read morebedroom. It was really quiet, always a ton of parking, staff was also super friendly, anytime I needed help with anything in my apartment they were always on top of it. Maintenance was always really fast and professional. Prices are very good especially compared to other complexes in Temecula. I love that there was trees everywhere. If you're looking for a place to live highly highly consider here. You'll love it!

We toured this apartment twice and within both times we were helped by Sheryse and she was…read moreabsolutely wonderful! Shes super kind and super helpful and explains everything super thorough. We really appreciate her and look forward to renting with her in the future. Apartments are beautiful, super clean and spacious.

The lady in the front office Sheryse has nothing better to do than to come outside to the pool…read morewhile I'm laying out and tell me that my bathing suit is inappropriate and is not within the lease agreement. So unnecessary I'm outside tanning it's 100° outside Minding my own business ( I'm the only one at the pool ) with my headphones in and she has to come up right behind me to tell me that

Our family of 4 plus 2 dogs lived there for 5 years. The staff was always super friendly and quick…read moreto resolve any issues we had there. The school district is amazing and you are close to everything. Additionally, we were friendly with most of our neighbors. I have a few things to keep in mind that isn't staff related: 1) It's an apartment complex and you will have someone above or below you. My downstairs neighbor routinely said we were being to noisy and complained allot and we are not noisy. Meanwhile I was awoken from their snoring pretty regularly. Walls are thin you will hear "things". 2) Parking can be a pain, you can get a covered spot or garage for an extra fee. Note the garages have no outlets so if you want to do anything but park your car options are limited. 3) Crime rate is low, a few parked car break-ins, mail box break-ins occurred and they have found homeless persons in unsecured cars before. All in all, it's a safe place where you could call home.

Beautiful apartments! Jesse helped my husband, sister, and I with all our many questions and made…read moreus feel comfortable. Maintenance is in top of everything we needed done/fixed. Staff is super friendly and helpful.

Fast forward 10 years, and I had the opportunity to move back to OSR--this time with my newlywed…read morehusband. It feels wonderfully familiar in the best way, with great technology upgrades and thoughtful improvements since I first lived here when the community originally opened. The entire move-in process has been smooth and stress-free. The community is relaxed, clean, and well-maintained, and the neighbors are friendly and considerate especially the dog owners/etiquette. Most importantly, there's a real sense of peace of mind living here. A big shout-out to Athena and Katelyn, who were both wonderful on many occasions throughout the process. Their kindness, responsiveness, and professionalism truly made the experience even better. Highly recommend calling OSR your next home!

The tour with Athena went very well. Good customer service, happy, polite. And just want to thank…read moreher again for everything. We probably will apply.

Regarding Michelle Morones Assistant Community Manager!!…read more I Just wanted to say thanks for doing such a great job giving me the tour of the complex and units. Michelle was very friendly, very professional and easy to talk to. I felt very comfortable speaking with her and asking so many questions. I liked her from the start and i'm glad I came back for the tour after popping in unexpectedly near closing hours. She invited me to come back the next day and I'm so happy about that. The atmosphere with all the trees and the breeze everywhere was nice. It was a quiet complex and the folks I ran into were friendly. The unit I viewed was very nice and spacious. It was clean and smelled fresh. I was looking at the place for my daughter who's moving down from Los Angeles and I have great reviews for her. I would love for her to live here.

Let me write a real honest review about these apartments you pay about 2K+ for a one bedroom or so…read morewith very thin walls you can hear everything! No surveillance cameras, no gates for protection and no security, & let's not forget how terrible management is. DO NOT RECOMMEND LIVING HERE.

We have been here from July 10, 2020 to July 10, 2023. During our time here we faced many ups and…read moredowns with COVID, having (2) children, and with the nearby needed facilities (i.e. schools, medical, dental, groceries, and entertainment). I will be breaking down as much as I can with the experiences reflected by this apartment. Leasing office: Mostly very friendly and more organized than other places we have been. When ever they needed to contact you for the yearly proof of home insurance or notifying you about what's planned for the week that may affect your parking or noise due to beautification or painting services they will make sure every resident is tracking my leaving a note at your door, an email, and phone call. I was always informed and was able to avoid any inconveniences ahead of time because of their communication. We had a couple of downs where some one on the teams yelled at my wife for not having our dog leashed, we know the rules and take full responsibility for our dog running out but that was very unprofessional especially because it was our only mishap. Another is if you call them sometimes they may not be "in the mood" due to what ever reason, my wife and I are always kind and professional even with our busy and stressful days so this was also unfortunate some times. In the end though they we overall professional and always had great communication with their residents. --Score: 4/5 Maintenance and the maintenance crew: Big shout out to Juan and Hector! Both were always available for any questions on maintenance and never made it awkward or time consuming when something needed a repair or check-up. Hector must have a cape hidden somewhere because on our last week my 18-month old son ran out the door when I was loading the uhaul truck and Hector saw and grabbed him as he was running across the parking lot to stare at the pool. The leasing office should really be blessed with their hardwork, dedication, and unselfishness. --Score: 5/5 Parking: Your designated parking will never be more secure any where else, trust me. On our first day here we were told of how serious they want to keep their residents personal parking spots just for them, our spot was always just for us as promised and it is enforced. On our second day my wife's car was tows because we had it parked in some ones parking spot, we didn't see the painted number late at night and figured since it was late it would've also been filled and just incase we'd move it early in the morning, before I knew ut at some time after midnight it was towd. They usually give you a courtesy call but since that car wasn't yet in their system they thought the car was an outsiders vehicle. You get no refund or anything once towed, so yeah very enforced. --Score: 4/5 Garbage bins and Garbage services: They have designated Garbage areas to throw away trash with a schedualed weekly Garbage pick up in many locations around the apartment so when ever one was too full, another wasn't very far to use. The Garbage services was new I believe started in 2022, you had no choice but to pay the monthly fee for it and accept their rules for having your trash out your door to be picked up. I wish it was a choice since the hours required to have trash outside never aligned with our families work ours but we made it work. Some days they may have accidently skipped our side of the building and had the crows rip open the bags in the morning or some days I put it out and they have already passed. Again, I'd rather take my own trash but since I was paying for this I tried to make it work as much as possible. ---Score: 4/5 Security: During the time we lived there we have been so comfortable even when coming from Compton and New Jersey. Our doors from our home and cars were unlocked and never had a robbery or damage to our belongings. They even hired a private security to patrol at night. There were instances where we saw police at our neighbors doors but to my knowledge not harmful to other residents. --Score: 5/5 Comfort: No one is ever too loud at night. We have one bad experience with a family above us but gladly they only stayed there a year. Only time we had an issue with noise was in Wednesday grass cutting at 8-9am with out little ones. --Score: 5/5 Beautifucation: Grass was always maintained, pool and Jacuzzi always cleaned, and the gym was always maintained. I was very proud of the maintaining of each facility. Only downside was when the grass was cut, EVERYTHING was covered with grass because of the blowing. I hated sweeping my front door and welcome mat from the cut grass. Especially when it surrounded my car. --Score: 4/5

Juan is an amazing maintence man! We truly appreciate all his hard work. He gets everything done in…read morea timely manner and never leaves anything unfinished! Thank you Juan!

Great place to live. Dale and Jason and the rest of the staff handle all issues without hesitation…read more unlike other places very professional and actually know what they are doing. keep up the good work

This review is to recognize Ethan, who works for Cannon Management. Our air conditioner has…read morestruggled to keep us cool on a consistent basis for the past several years. The property has sent the regular maintenance team to repair the ac unit but unfortunately the fix only last a few days. Today Ethan was on our property and he diagnosed and repaired the ac unit within 20 minutes. Ethan deserves more than recognition on Yelp. I hope his Supervisors and the leadership team demonstrate their value and honor this employee. We have lived at Crescent Heights nearly 14 years and call this our forever home. We love our location!

Lived here 2 and a half years. This place is a textbook example of a slumlord operation disguised…read moreas an apartment complex. The buildings are ancient, poorly maintained, and completely uninsulated. In winter, my apartment was so cold I had to sleep in multiple layers with isckets. Apartment would be 55 degrees inside. And In summer, it turns into an oven - temperatures easily exceeded 90°F indoors with no relief. The walls are paper-thin and I could hear my neighbors' conversations, TV shows, arguments, and everything else at all hours and privacy is nonexistent. Security is a joke. There are no gates, no cameras, no on-site staff after 5 p.m, and the property is a known hangout for homeless individuals who camp out in the parking lot and hang in the pool areas. Worst of all: they steal your security deposit. No matter how spotless you leave the unit, they will invent charges like shampoo carpets and glazing the bathroom and countertops. Which is something I would certainly hope they would do after people move out. And they kept every penny. $900 gone. Save yourself the stress, freezing winters, sweltering summers, constant noise, loud cars, single pane windows, safety concerns, and inevitable theft of your deposit. Look literally anywhere else, you are better off joining the homeless in the parking lot and save $2600 on a 2 bedroom, its more comfortable outside then inside. This company and complex are absolutely criminal. Shame on everyone involved. Only decent people were maintenance and Mario. They did their best with the tools they were given and always responded quick. Props to those guys for putting up with the absolute degeneracy that is the property management.

This complex continues to fall short of expectations, especially given its rising rent. While the…read morestainless steel appliances present a surface-level upgrade, they do little to compensate for the property's ongoing neglect. The grounds are poorly maintained, with overflowing trash, loud vehicles and dog waste frequently left unattended, even though residents pay HOA fees meant to ensure proper upkeep. Instead of thoughtful landscaping, we're treated to chainsaws at dawn for excessive tree maintenance and relentless leaf-blowing that kicks up dust and debris, especially for ground-floor patios. Also if you're on the ground floor look out for spiders and cockroaches! Safety and maintenance remain serious concerns. When a dumpster fire broke out, tenants had to intervene before the fire spread. (See photos attached) Afterwards, management failed to promptly replace the used fire extinguishers for a week before the residents reminded them to, which seemed like a grave oversight, especially during fire season. After the incident, it took management an hour to show up. And then there was the unforgettable incident where police had to taser a nude intruder in broad daylight, witnessed by residents, including children. At these prices, residents should expect better than apathetic management and constant disruptions. Until significant improvements are made, I can't recommend this property to anyone who values their peace, safety, or money. Luxury!