I recently toured an apartments with my mom, and I have to say, it was a great experience here.We met with the assistant manager, Samantha, and she was incredibly professional and knowledgeable. I threw a ton of questions her way, and she had answers for everything right on the spot. She was also so kind throughout the process. The apartment is in a really nice area,I was pleasantly surprised to find hidden gems like a grocery store and shops nearby! Overall, Samantha was fantastic, and I really appreciated the time she took with us. read more

Now that we have Regional Manager Sarah D. aware... I am the neighbor above Micheal and Linda (not their real names or accounts) they discriminate against 2 special ed children that just want to walk down the hallway. On Day 5 the complaints came in and didn't stop coming, sometimes 3-5 complaints a day. My child was called a "Freight Train" or even yet them walking down the hall called "unreasonable". Within two weeks we were the only tenants to receive "hate mail" under our door handle that depicted a dead baby. We checked all vehicles for another copy, and AM Samantha checked when she was able to and nope just ours. Not even a call from GM Jenn to acknowledge this happened. For the First 40 days we received 20 days of multiple complaints a day. Sometimes on the days that we weren't even home, since we stayed at hotels to avoid the constant harassment as they used Guest Safety as their weapon of choice. They think we purposedly meant to shake their beds or items, found out when Jenn called us yet again (New Year's Eve) to tell us about a noise they recorded that was ongoing for hours and multiple days. Took management or the neighbors to let us know about it, because they wanted multiple videos. I am immediately replaced the soundbar, with a new one so there would be no more vibration on our makeshift tv stand. Which btw we never use at night, we use a small Bluetooth speaker for music in a cardboard box to reduce music noise. Management doesn't allow PODs to be dropped off in the complex, making it difficult to get our remaining items that we had left that wasn't destroyed in our last rental property. That banging on the ceiling they hear? that's my 4-year-old son in special educations walk. Bad construction. Since, they complained so much and Guest Safety didn't take them seriously they started harassing us with Murrieta Pd. Our whole family is under the care of specialists drs (Infectious Disease, ENT, Neurological, Eye, Allergist and rheumatologist. We've had severe medical issues and multiple surgeries from the previous rental property. The ADULT son says he moved in to help his mom but yet the patio from the beginning to end was used for their animal's waste. Funny how he complains about the stairs, when their own patio was always a full litterbox days to weeks not cleaned and about 4ft by 6ft in pee/poop sheets. That would have multiple day deposits. The ADULT son is there working from home all day but can't keep the litter box clean or walk the dog to let it go use the restroom on the pathway meant for dogs, instead the dog whines at the door they always left cracked open but not enough for it to go on the patio itself. Some help to his mom, we hear her out there cleaning it and struggling to do it. Oh, btw I'm sure floor 2 and floor 1 really like it when the dirty water after removing the piss pads on the ground are brushed off the balcony and drip down, I was in the office when floor 2 called. The constant smell of dog urine, cat urine, and the filthy stench on the left poop for days out in open and Full Liter box. Damaging our health due to: All the insects and flies we endured for months in the cold winter months, that even animal control said we shouldn't be having or dealing with. Funny how they go away after the patio isn't used as a toilet anymore. They called Police last month, they reported a false report and gave false statements claiming, "sound like someone was thrown across the room" My wife can kick my booty any day of the week and is a trauma survivor who fought of her x-hubby at 6'4 245lbs for over 16 years. The tenant below brings this up to shame and embarrass us. District Attorney saw right thru their bogus statements. Murrieta PD will be following up on their false statements and continued harassment, along with the Hate Crime from the ADULT son. Oh, and by that first complaint we offered to relocate, to the sensitive tenants' ears, but management never followed up again, instead they offer them a free move while telling us to resign and pay more to move next unit over. LOL read more

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This a great place, the Team is phenomenal, Jen is wonderful to work with. Would highly recommend

Visiting my friend who lives here and had a few maintenance questions for the staff. I came across Nick Z and he was great. Couldn't have asked for a better employee to cross paths with. read more

I always have a great experience with nick. He's very attentive and makes sure all our needs are met.

I moved my daughter in back in 2024, and overall we had a very pleasant experience. Samantha was the one who gave us the tour and helped with the move-in process. Since I have grandkids, it was extremely important to find a place that was clean, safe, and located in a great school district. Samantha was very knowledgeable about the local schools and shared great insights about the local schools highlighting what they offer. Thanks to her guidance, my grandkids are now in a school they absolutely love and have made many friends in the community! My daughter has since renewed her lease, which speaks to how happy she's been there and so am I! read more

We have been considering these apartments to move into so we stopped by to talk more and possibly take a tour. We were welcomed by Samantha. She was super patient with all of our questions and concerns. She was beyond informative of our options and was very knowledgeable and sweet. We really enjoyed our time with her and she made us feel very comfortable. Highly recommend taking a tour with her if you are unsure. Thank you Samantha for taking time out of your day to make us feel welcome! read more

Great experience thanks to Nick! He was quick on his work orders. Didnt have to wait on any maintenance issues.

The maintenance team was awesome especially Nick He came fix my problem. He was a courteous respectful.

Nick was great to work with. Super helpful, responsive, and made the whole process smooth. Really appreciated his professionalism definitely recommend read more

I've been living at this apartment complex for almost a year now, and my experience has been great so far. The community is well-maintained, and any issues I've had have been handled quickly and professionally. The Assistant Manager, Sam, has always been very kind, and welcoming every time I've interacted with her. Overall, I've had a very positive experience here and would recommend this Delhaven Pointe apartments to others looking for a place to live. read more

Oh my lord, Kim!!!! I'm so grateful to her. The customer service she provides is truly above and beyond, she makes sure you feel comfortable, heard, and completely taken care of. I just moved in, and the help she's given me has felt like God's work. It's hard to even explain, but I am genuinely, deeply thankful. When my car was unexpectedly towed, Kim didn't hesitate to step in. She was calm, patient, and respectful throughout the whole situation. She guided me through it all and made sure I wasn't left overwhelmed or alone in dealing with it. Her kindness and professionalism meant the world to me. If you're thinking about living here, just know that with people like Kim around, you're in very good hands. It's just so rare to find someone in any property management team who genuinely cares, and I'm truly grateful for her assistance. Thank you, Kim! read more

I moved here in October of 2025 and it is the worst decision I have ever made in my life! The upstairs neighbors pound on my ceiling all day and all night long on a regular never-ending basis. They party on their balcony at 1 am to 4:30 am screaming, cussing, playing loud music, it is a complete nightmare. When I complained to management about the noise they said I am being "sensitive" to noise and that they asked my neighbors if they were making noise and that they said "no". I advise you to look elsewhere if you value your sleep and your sanity and don't want nightmare neighbors! read more

While looking for a place for my son, I ran into Delhaven pointe. The young lady in the front, Kim was extremely kind and helpful. Her customer service was amazing. She gave me a tour without hesitation. I truly appreciate her patience, and answering all the questions I had about your facility. She is dynamic and knowledgeable. Thank you for all your help, Kim, you're awesome. read more

These apartments are clean well kept and quiet! Nick Z was amazing and very, very helpful. I would recommend these apartments to any of my friends. read more

I had an excellent experience with Nick Z. He was professional, prompt, and very knowledgeable. He quickly identified the issue, explained what needed to be done, and fixed everything efficiently. What really stood out was his attention to detail. He left the area clean and made sure everything was working perfectly before leaving. highly recommend! read more

These apartments are amazing and the staff is very helpful. Samantha helped me get my apartment and she was very patient with me and my conditions and she worked with me all the way to the point of moving in and she made sure to have the unit ready for me and had a very welcoming note written out for me. Thank you Samantha . :) read more

I currently live at Delhaven, the staff if is very friendly. I'm happy in my apartment. However, most tenants seem to have large dogs and they poop everywhere. We're re constantly walking into poop. Also, tenants take their trash out and it doesn't always make it into the dumpster, it is left NEXT to the dumpster. The hallways have drip trails from leaking trash bags. No one cleans it up, not the staff, nor the tenants. The building has roaches. Staff constantly send out emails about cleanliness but it seems to not make a difference. I've noticed that the playground is used by older kids when its supposed be for younger children. There is a sign and it's ignored by kids and parents. I was in my garage and saw rat droppings. For as much rent as we pay this is all too much to deal with. Like I said, I opt to stay inside my apartment to avoid all this. If i don't see all this, it won't upset me. All this aside, the area is nice. read more

Just toured this property and it's absolutely stunning! Samantha was amazing and gave us an awesome tour of the facility and all the amazing amenities they have to offer answered all the questions we had. The location is perfect and close to Temecula. I can't wait to move in! Thank you everyone at Delhaven point for being so kind. read more

When we noticed this complex was being built, we immediately signed up for all the information emails of when it was going to open and move forward with move in dates! When we finally started getting in contact with the leasing office, we were introduced to Samantha. She was so informative as the complex wasn't available to tour until August at the earliest, but answered any questions we had. When a tour was available, she showed us any and all options to rent for the style/type of apartment we were interested in or asked to see. Samantha showed us one location of the complex and we fell in love and said YES to moving into our current apartment than the one we originally wanted! Needless to say, Delhaven Pointe is stunning but Samantha really sold it for us with her welcoming, pleasant demeanor and smile right off the bat! She's continued to help us with any questions we have and always says hi if she sees us around the complex. :) read more

UPDATE !! I have been living here for a while now , and i definitely have to say EVERYONE from the maintenance crew to Jennifer, Samantha, and Alexia ! Have been wonderful ! No matter how much they have to take care of or whatever is brought up to them from phone calls to maintenance orders to just checking up or doing positive and fun stuff for the residents they go above and beyond ! The park area for the kids is Amazing ! And the grills are a plus ! Very very clean and well maintained property. Definitely is HOME ! As the team here allows that feel to happen by the way they conduct and handle everything here at Delhaven ! Highly recommended! read more

Rode my bike in this afternoon looking for the leasing office; I came to put my deposit on an apartment as I had been on a waiting list prior due to the delays in construction. I noticed I came close to their closing hours and chose to put it off for a day and look around where I was previously guided instead. A Security guard tried to block me in at the gate and told me to stop. Told him that he wasn't a cop and couldn't stop me if I was leaving and not causing issues. He started yelling racial slurs and unpleasantries. I would not feel safe living there if I will be profiled and stereotyped every day like I was today. His supervisor should be involved with this incident as the man appears to have a certain disposition to those of a darker skin tone. Not a good look for a place I was looking forward to for months. read more

Great experience first time led to a referral and Samantha took EXCELLENT care of us! Great community and staff overall!

Called the office and spoke to a gal by the name of Jen. She was not to excited about assisting me and seemed very unenthusiastic about her position. I decided to call back the next day and a person named Samantha assisted she was friendly and helpful. Jen I wouldn't recommend her at all very short and not polite at all. read more

very bad experience from day 1..... They hide fees and have poor customer service when it comes to clarifying information They don't honor email or written agreements from their mistakes . read more