Jen was amazing! She gave me a tour of the property and did such a great job. Super friendly,…read moreinformative, and made the whole experience really smooth. Definitely recommend!

Jenn did an excellent job showing me the apartment. She was friendly, informative, and made the…read moreexperience easy and enjoyable. Thanks for all your help, Jenn!

Lived in building X for almost two years, and had a great time. I appreciate the staff being so…read moreresponsive and polite, even my puppy Yuji loved visiting their office. The apartment itself was really nice, and the amenities are great if you use them. Also loved that they would invite food trucks. Shout out to Briana, Gina, and Chris. They really made us feel at home. If you're considering this place, do it!

When you schedule a viewing for a future resident. I recommend not leaving them sitting waiting to…read morebe seen because you scheduled multiple appointments at the same time. Disrespectful of my time.

Moved in 5 months ago. Everyone in the office was extremely friendly and professional, but aren't…read morethey always when you first move in? The pleasant news is they've remained consistent throughout my stay here. The place is pretty quiet and most people keep to themselves. The grounds are excellently maintained. I've had 3 occasions where I've needed maintenance (basic things, nothing major), and each time they had their guys here within the hour. Just a great response time. I have zero complaints about Hilltop. Good price, excellent location, dedicated staff.

Finally have this horrible management and management company behind us!!! With each interaction we…read morewould think, "this can't get any worse or ridiculous" but then they would sink to new low and prove us wrong. STAY AWAY FROM THIS PLACE!! ORIGINAL REVIEW AT MOVE-IN 0 to 2 Stars at best, and the 2 is because the property is pretty. Dealing with staff started out fine and drifted down down down to a solid 0. Condescending and rude are normal (ABNORMAL) attitude.

Our family of 4 plus 2 dogs lived there for 5 years. The staff was always super friendly and quick…read moreto resolve any issues we had there. The school district is amazing and you are close to everything. Additionally, we were friendly with most of our neighbors. I have a few things to keep in mind that isn't staff related: 1) It's an apartment complex and you will have someone above or below you. My downstairs neighbor routinely said we were being to noisy and complained allot and we are not noisy. Meanwhile I was awoken from their snoring pretty regularly. Walls are thin you will hear "things". 2) Parking can be a pain, you can get a covered spot or garage for an extra fee. Note the garages have no outlets so if you want to do anything but park your car options are limited. 3) Crime rate is low, a few parked car break-ins, mail box break-ins occurred and they have found homeless persons in unsecured cars before. All in all, it's a safe place where you could call home.

Beautiful apartments! Jesse helped my husband, sister, and I with all our many questions and made…read moreus feel comfortable. Maintenance is in top of everything we needed done/fixed. Staff is super friendly and helpful.

We've been living here for almost a year now. Leslie made it super easy for us to get our lease…read moretaken care of, especially since we were on a tight timeline. Since being here, we've had a great time. Any time we need maintenance to come out, they are here within the same day. They are always so nice and respectful too! It's also really nice being able to go into the leasing office and chatting with them while grabbing mail or getting a coffee. We also love how they gave community events. They had a paint and sip for Mother's Day, and were giving out succulents for Earth Day. It's really sweet of them! They often have food trucks come on, and it's always a surprise to see them here. As for the apartment itself, it's great! Lots of space, and great for the price too. We found that it's comparable to most of the other properties nearby. We have an upstairs neighbor, and we hear their dogs running around, but normally that's done by about 9pm, and we haven't heard anything else. We'll be renewing our lease when it's time. We just love it here.

Living here at the Canopy has been awesome. The staff here is also very hospitable. Thea, Michelle…read moreand Romie are always so welcoming and always greet me with big smiles. I love the location of the property, I am not to far away from Temecula and just over the and not to far from San Diego! 10/10 place to live at

I have plenty of friends that have lived here, from when the apartments were brand new til now…read more I lived at Bell Murrieta, when it was Silverado during 2021- 2023. For the money it was a amazing lease, from touring the property to signing the lease. My stay was pretty comfortable, whenever i called for any repair. I got a pretty timely response! I had a garage included in the price of my rent, and that helped a lot with no having to pay for a storage. As, i was downsizing from a house into an apt. The pools are always clean and the gates are usually in working order. The apartment complex is located close to the 215 North & South Freeway, which made it super easy for me to commute to work :)

If you are considering this apartment complex as a place of residence, I would keep looking. I have…read moreseen my share of positive reviews and negative reviews toward this complex, but I, unfortunately, have only been able to relate to the negative reviews. The management is extremely unprofessional, the maintenance orders always take weeks unless it's something urgent even though they advertise that they get to everyone quickly, it's dirty, and they advertise as a gated community even though the gates haven't shut since me and my son moved in. The premises are dirty and they don't enforce anything to keep it clean. Pet waste is left throughout the walkways and on the streets and it is frankly disgusting and it makes the areas smell. I know that we are not the only ones facing this problem as we have spoken with neighbors as have we seen reviews for these apartments online sharing the same problem. Renovations around the apartments have been going on for quite a while now, but many things have been left half painted. The pools and hot tubs are also not very well maintained, making it hard to enjoy it. The management is unprofessional to say the least. This is clearly not an issue that only we are facing as it appears to be that many other people have felt the same way about the people working here. They can be a bit snappy and rude during conversations, and I do not appreciate it. Simply talking to them just does not work because they cannot be confronted with reasonable issues without being defensive over it. Maintenance is another issue we've had. There have been countless times where we have sent in a work order and have not heard anything from them regarding it until a week or two later. It is understandable if they have a lot of requests, but they should not advertise that they will respond to you in 24 hours unless they actually plan on doing it. Another thing I am a bit disappointed about is the gates. This isn't necessarily a big problem, but it's unfortunate that we were looking to be in a gated community for an added bit of safety and have not seen the gates close once since we moved in here. I've driven at many times throughout the early morning and the night, and not once have I seen the gates close. Parking is also a bit of an issue as many people park their cars anywhere, making it hard to go down the streets. There have even been times where people have parked in front of my son's car and left it there unattended with their hazard lights on, making us unable to get out of our parking spot. There are many apartments where the management is friendly and professional, and I strongly advise everyone considering this apartment to look elsewhere.

If you look at the reviews they are old. I believe mine is…read morethe most recent. Stay away!! I'm not trying to hurt Fountain Glen Temecula but they don't care. If you read one ex-resident he cited everything including mold. ALL this is true. It all stems from management how the keep them is beyond me. I asked months ago to move to F Bldg it's the newest and a way from a problem resident. They lied said no vacancies yet there are 2 and one gal who lives here told me she got one for$1783. a month!! I'm not on section 8 that they should turn me away. They want to paint. They need to kill rats in BLD A. Fix the mold and get new mgmt..People who care,

I've been here for 7 months, now and LOVE the place! People…read morehere are very friendly, the staff and maintenance are wonderful. The reviews are fabulous (forget about the one star from K.S - those people are in DIRE need of an Assisted Living Facility). In fact, my only complaint is that there are certain residents who should be living in an Assisted Living Facility; and NOT HERE!! This community is for ACTIVE and HEALTHY seniors, who also are not DYING for a smoke. In fact, not only is 55+ FountainGlen Temecula smoke free, one CANNOT smoke outside the gates on Nicolas Road, as the ENTIRE section of that road is the entrance to Chaparral High School; and THAT entire property is SMOKE (and drug) FREE also! If you are dying for a smoke, call the cemetery!

Fernando was an amazing help very good customer service helped out a lot with a lot with so many…read morequestions I I had in mind

I have lived in many apartments. It's difficult to give a general assessment of the "property" as…read moreone's experience can vary greatly depending on which building you live in, and which neighbors you have. Living here was a pleasure and a wonderful experience (even more so initially), because I moved in when the complex was fairly new and with many available units still, and the experience was still a strong "Good" when I left. As the duration of my 1 year lease carried on, the experience diminished in some way, but not as a result of Jefferson Avena as an org, or as a result of the management staff, but as a result of your own neighbors. On a daily basis, management staff can only clean up so many trash stains, and garbage thrown all over the waste area, dog urine, dog feces, leave so many notices for parking, noise, folks wrecking the pool area, on and on and on. The diminished experience that I had, is likely to be experienced at any rental, with outcomes largely determined by the staff to correct for and remediate these issues and enforce a respectful/neighborly culture, in a timely manner (which Jefferson admittedly did a bit more of when I initially moved in). Many of the "issues" are universal, with great consolation being that Jefferson Avena does have a portal to report issues and they address those issues quickly With that said, Jefferson Avena does still have good community culture, does feel very safe, and is still a great place to live. This complex is located near everything you could need so you don't have to go far which is good. They don't have a playground. But right around the corner is a beautiful park in Menifee for adults and children Pros: - newer complex - 2 pools - 7-8 min from highway - near parks, library, grocery - near many stores / plazas - safe community - near several schools and gyms - friendly staff - apartments priced at market, means that Jefferson Avena offers pricing, for a new complex, similar to many complexes which are older/dated) - the apartments seem to be well insulated - Good incoming light Cons: - The outside gates slam very loud, which would be very loud if right next to your unit - The apartment doors are like a vault. Feels incredibly safe, but as a consequence, incredibly loud when they slam, and because they are spring loaded, you hear large spring loaded doors slamming all day which is enough to wake you up if you are a light sleeper ( biggest issue for me here. The doors should have a mechanism so they don't slam shut ) Where Jefferson "can" improve, and can influence better outcomes: - Jefferson was initially more engaged in sending email correspondence reminding neighbors to be considerate of one another, mind noise, etc. I think this reinforcement of neighborly culture and accountability is a great way to uphold standards/the experience - move out costs/communication: There was a bit of break down in communication during my last month as a tenant regarding my move out and the necessary communication chain (but we worked it out) - We all know that paint and carpet and upkeep cost money, but I think that even a great leasing experience, can ultimately feel soured, by costs upon move out that sometimes feel surprising/questionable. With respect to security deposit, I think a better approach is to explicitly state costs during move in for paint and cleanup, etc etc etc. So the client is aware and under the assumption that these costs will be incurred (as they often are). This explicit communication shifts the expectation such that the lessee "expects" to pay for these items, and if not billed ultimately , the lessee receives a refund in the end. I'm sure marketing/costs play into the structure/decision, but adjustments elsewhere to consider for this outcome could result in better outcomes - Additional signage (regarding pet clean up/noise) - Additional signage for speed limit within complex - occasional dumpster overflow, increased pick up interval Jefferson Avena as a whole did a great job. They were very accommodating when I moved in. Very prompt to fix issues. and made moving in and living here a great experience. I would recommend living here to family or a friend. If Jefferson continues to uphold the current culture/structure, and improves accountability of neighbors to one another, this complex is slated to continue as a great place to live