Visited The Counter for the first time today which I was initially really looking forward to but was massively disappointed. After asking to sit outside a waitress never returned until I went inside and asked could we order. Drinks took 10-15mins to arrive after a different member of staff did take our order and a further half hour for our food to arrive, which was lukewarm at best. The bbq sauce for my bbq bacon burger was forgotten and my friends "medium" skirt steak burger was completely well done and consisted mainly of fat. The parmesan fries had clearly been sitting under the heat for a long time as they were soggy with the cheese congealed. All staff bar the nice waitress who took our order and who we paid seemed completely disinterested despite the restaurant being no where near full on a Thursday afternoon. We again went inside to pay the bill and left completely underwhelmed, dissatisfied and regretted out restaurant choice. read more