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    The Container Store

    3.7 (291 reviews)
    Open 11:00 am - 7:00 pm
    Updated 2 months ago

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    I got this huge shopping bag as a reward for my birthday one year. 11/24/21
    Marianne W.

    Container Store is going to help out the BBB customers by accepting the 20% off Coupons until the end of May 2023! I'm a member of Container Store rewards and I get the emails. I'm not happy I don't have a location closer than this one. My daughter and I are already planning a visit ASAP. I'm recommending that all the Bed Bath and Beyond customers visit their stores before they go out of business too!!

    It's holiday season!! - (11/23/2021)
    Cam E.

    The Container Store is the best place to find all of your organizational requirements. The Chelsea location, in one of the old style New York factory buildings, contains aisle after aisle of every category: Everything Home Office (yay!) + Storage containers, Computer accessories, Gift wrapping, Kitchen supplies, Hi-Tech attachments, Custom closet and shelving. It's a perfectionists delight. Hoarders beware! The shop is clean and well organized and they offer all kinds of discounts if you sign up for frequent shopping. Let's get organized! Thank you for reading.

    Ridiculous policy
    Benjamin T.

    Was so hopeful, thoroughly disappointed. I spent close to $500+ in my first month with container store. Regret it due to how poorly run they are. First red flag was that one of the shelves I ordered came with a missing foot. Contacted customer support. They told me to order replacement off of Amazon. Horrendous. Second red flag was that I had a return. I live in NY so the store looks close, but in actuality not feasible at all for me to go visit in less than 2 hours. No pre-paid return labels? In the Amazon decade? Genuinely pathetic. They expect me to pay - of course containers are the most awkwardly shaped expensive to ship. Stay away from this nightmare of a company.

    Entrance
    Gajtana S.

    At every Container Store, I've been to, the staff are always charming and helpful. This Container Store in Chelsea is no exception. I placed an order online back in December for store pickup. One of my items was back ordered until March and I was happy to get an email that the order was ready. I looked around for store pick up signs and was waved over to a register. The young guy behind the register cheerfully asked for my pick up email and guided me towards a few clicks. He then brought out my cellophane wrapped stash of stuff for organizing my home. I walked out with a smile on my face, unphased by the torrential rain. Another great experience at the Container Store.

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    3 months ago

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    6 months ago

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    3 months ago

    Part of my online order never shipped and I can't make contact with anyone who can help me get a refund.

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    4 months ago

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    2 years ago

    Staff is always helpful, always enjoy finding new products, and sometimes I score on member discounts.

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    Page 1 of 8

    Ask the Community - The Container Store

    Review Highlights - The Container Store

    But I love this store in that it really does have products that are well sized for storage in an NYC apartment.

    Mentioned in 22 reviews

    Read more highlights

    MoMA Design Store - Even through your hardest days, remember we are all made of stardust.
   -Carl Sagan

    MoMA Design Store

    (65 reviews)

    $$$

    Midtown West

    I love the MoMA and there are plenty of awesome designs at the MoMA store that showcase artists or…read moreart displayed in the museum. There are so many options to pick up a souvenir from your museum visit! The location of the store is split in three locations, two inside the museum itself 1) directly to the left and down a floor when you enter from the 53rd Street entrance, 2) upstairs on the second floor of the museum toward the east side of the building closer to the second floor museum cafe, 3) directly across the street from the 53rd Street entrance on the south side of the street. They all carry the same items with varying degrees of overlap, the second floor store is the smallest, the store across the street carries more home furnishing items. From postcards, posters and stationery, writing tools, kitchen serving ware and utensils, toys, jewelry, accessories, home decor, books and other printed media, expect all sorts of creative designs. While I want to support art and artists, I think the only downside is that prices are definitely on the higher side, in general NY tourist attractions tend to upcharge so much for even the most basic items (like $8 magnets).

    MoMA Design Store is a design boutique located next to the Museum of Modern Art (MoMA), a leading…read moremodern art museum in New York. The store offers a variety of products that incorporate contemporary art into lifestyle design. Products range from fashion accessories, household items, interior decoration, and design stationery. The unique and practical items make them popular gifts and souvenirs, making it a popular destination for travelers.

    AptDeco - Furniture in like new condition I tried to sell.

    AptDeco

    (1.2k reviews)

    $$

    Midtown West, Hell's Kitchen

    I've sold 2 things now on Apt Deco and got a great price for both. You list your item, someone…read morecommits to buying it, a shipping company comes to your house and wraps it up and hauls it off. It's great.

    Reckless handling and zero accountability--Destroyed my vintage furniture…read more I am beyond frustrated with the absolute lack of professionalism and accountability from AptDeco. During a recent sale, their pickup team was incredibly rough with my furniture--a Century Furniture piece from the 80s that was a cherished family heirloom. Despite my repeated warnings that their handling would cause damage, they continued to be reckless and completely destroyed the item. I have video and photographic evidence of the item's pristine condition prior to pickup, as well as the damage they caused in real-time. Despite this, AptDeco is now attempting to claim the item was "damaged upon pickup." I saw them ruin this piece with my own eyes. To make matters worse: * Customer Support is a ghost town. Every email is answered by a different person (Von, Alex, etc.), and no one takes responsibility. * The phone lines are a sham. Their listed support number (646-586-9056) disconnects immediately when called. * Unsafe practices. Their third-party partners showed up at my building at nearly 9:00 PM without notice, which is a significant security concern and completely unprofessional. AptDeco has done nothing to resolve the $160 payout for the damage they caused. If you value your furniture or your sanity, do not use this platform. I am currently preparing a BBB complaint and filing in small claims court. AptDeco Management: Contact me immediately to resolve my payout.

    Sixth Sense

    Sixth Sense

    (2 reviews)

    $

    Theater District, Midtown West, Hell's Kitchen

    Is it normal to feel guilty about trying out this massage place a mere two blocks away from my…read moreusual place? After hemming and hawing for all of five minutes and checking across the street if anyone recognized me, I walked in and quickly requested a 45-minute massage. I was impressed with the experience. This place is cleaner than most reflexology Chinese massage places. There's a faint smell of lavander and soft Asian sounding music. The massage tables are new and the breathing holes plushly padded. I've never breathed easier on a massage table. The staff speaks English relatively well and they speak in hushed and respectful tones. The massage itself was about average, but I know from experience that the variation in skill level can be quite large even within the same parlor. The prices are the same as other reflexology places in the area, $38 for a 45-minute massage. I'm gonna have to come back just as soon as I get over the guilt..

    I stumbled upon this place tonight, and I skipped happily down the deserted block after, not…read morefearful that I might slip on my heels and fall. The woman called me Honey, and Sugar, and made me feel Welcomed. She has beautiful candles, and sensual spirits floating around this small secret store. I bought sage sticks, and positive energy candle that make my eyes roll back in my head with delight. I was feeling delighted, and free as the aromas whirled in my head making me fortunate to have found this store. What a great little place!

    The Container Store - home_organization - Updated May 2026

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