After a couple of phone calls, I was accorded the courtesy of having my settee delivered on the requested date. The small sofa is exactly what was necessary to enhance the luxurious appearance of my living space. read more

abc carpet & home - 54 " Italian-made settee. - Furniture Stores Near Me - New York, New York

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The exterior of the store screamed my interest. Decor and home, and a few things in between. When we walked in I was in love. There are so many amazing products for all things home. There was a jewelry counter in the back. I never really had a moment to look at anything because the clerk behind the counter did not pay me any attention. So I gave up and walked away, and out of the store by that point. Everything in the store is very expensive. VERY. There was an 8oz candle for $180. Not sure why. Then a bowl that you would find in a Homegoods for $550. Now, do I have money to spend like that. Sure. That doesn't mean I will. There is a time and place to treat yourself. This was not going to be the time and place especially after how I felt I was treated. Now there is one review here on Yelp that speaks about inspiration. Absolutely, you can use this store for that. I defiantly felt judged when I walked in there. As if my appearance made them think, they would never spend money in here, so we will keep an eye on them to make sure they do not steal and we will not even engage with them. The only person who engaged with me and my friend was the security guard. The security guard was kind, engaging from the moment we walked in. He never gave off that judgement feeling. They even giggled with us when I took a look at the candle. But, NEVER judge a book by its cover. I really with stores, places, people would not do that. Overall, would I return. Nope. They are no longer on my radar due to how I felt walking in. I took my money elsewhere. read more

If budget is not an issue, this is a great place to get inspiration and find colorful and distinctive pieces for your home. Bright throw pillows, crazy glassware, and interesting decorative touches abound. Not cheap, though! A pillow had caught my eye that turned out to be $375. They also have a surprisingly large jewelry selection. There is a little of everything or just go to get ideas. Check out the restaurant that is connected. I have had a couple of very good meals there! read more

abc carpet & home - Furniture Stores Near Me - New York, New York

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Working with Rocco was amazing. He was so attentive and helpful. I am so grateful for his support in my process. 10/10. He made our work with ABC home flawless. read more

Recently re- visited abc carpet on Broadway. I love this store. It is often visited by decorators for their unusual pieces and fabulous carpets and fabric. I have not been to their restaurants in a while but the food is usually good excellent and not outrageously expensive. Tea cups are beautiful here and ch ck out higher floors for furniture and bedding. read more

abc carpet & home - abc carpet on Broadway in Manhattan - Furniture Stores Near Me - New York, New York

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Overpriced. TERRIBLE customer service, especially considering the price point. Back in the day, ABC was a great company. Maybe there is new ownership? Or they've just let themselves go. Don't shop here. They give brick and mortar a bad name. A shame. read more

First of all, I have always loved this store. I learned while I was there that they had downsized (and later I found out, they had filed for bankruptcy). I dealt with Catherine, who was very lovely and had so much patience with me. I was deciding on purchasing either a sectional or sleeper sofa. After 3 hours of contemplating and checking out rugs upstairs, I finally pulled the trigger and bought their Bond Street Desiree Sectional Sofa - I loved the deep pink shade. Catherine said that there was 1 in stock at their warehouse and it can be shipped to me in 1 - 3 weeks! Perfect! Well much to my surprise, they were able to deliver it within a week. The guys that came to set up told me that the screws to attach the legs were the wrong ones. What? How on earth? Close to $6,000 couch how in the heck did this happen?! So, they left it and they said someone should be calling me soon. Well, no one did. So I called and left a message - no one returned my call. So I emailed them - I get an automated response that they will respond after 24 hours. Great. So the sectional is sitting in my living room w/no legs. After a couple days of sitting there, I started noticing some things: the sofa is a much deeper color - almost a purplish color! In the showroom, it was a deep pink/mauve color. It looks nothing like the one in their Manhattan store! Not only that, the fabric feels off - it doesn't feel plush like it did in their store and the cushions sewing is off - the ends of it are pointy and the bottoms of the cushion sewing is off as well! Sofa is so dusty and there's markings! It's supposed to be velvet - cats are unable to leave markings on velvet - this one does! They also claimed it was performance fabric! I think they used cheap materials for this sofa. This was a poorly made sofa that they were trying to get rid of it. I think it was sitting in the warehouse for a LONG time! I don't want this sofa anymore and I just looked at their return policy. UGH. This sofa is not worth $6000 - heck it's not even worth $600. DO NOT PURCHASE FURNITURE FROM HERE. If you don't believe me, check out Google and filter it for worst reviews. I wish I had known. read more

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As an interior design junkie, I love visiting abc carpet & home to get inspiration on colors combinations, textures, styling and trends. I think the variety and selection is pretty good. The service is fine and I never had any issue with staff. read more

I was looking for a rug for my home. I went to the upstairs section and spoke with the man who seemed to be in charge. He told me unless my price range is between $8,000 and $14,000 that he had nothing to offer me. He wasn't particularly nice. So I left. Afterwards I checked on the ABC Carpet and Home website and there are plenty PLENTY of options that are not $8,000. What a jerk. read more

I've always loved it here beautiful future whatever you need to decorated you place with there lovely wares - from the kitchen, living room to the bedroom. The restaurant is fabulous also which is towards the back and down the stairs read more

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Had great help selecting a couch from sales associate, Vera!! (which happens to be my name!) Helpful, not pushy and efficient!!

Visited again more recently, it's even worse. Cheaply made awful imported Christmas ornaments, plastic glitter, hideous colors, so sad. read more

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I loved ABC carpet. I have always considered it one of my favorite places to shop for gifts and home furnishings until I bought furniture there that has fallen apart and was misrepresented. I bought what I was told was an oak bed, dresser and bedside tables, and couldn't have been happier. Then a little more than a year later my solid oak dresser and end tables started cracking and the thin oak veneer lifted up on its own to reveal composite wood underneath. I bought furniture labeled as OAK. I would not have purchased it if it said oak veneer. ABC misrepresented what they sold me. I would call this FRAUD. ABC would not do anything to make this right. DO NOT SHOP here. You never know what you are buying, AND if you want furniture that only lasts a year, you might as well go to Ikea and spend a lot less money. read more

abc carpet & home - cracked oak veneer. NOT SOLID WOOD - Furniture Stores Near Me - New York, New York

Absolutely terrible customer service. Cheap terrible store cosplaying as a luxury furniture store. Chair arrived stained. Absolute pain getting it replaced including them needing to pick the chair up before replacing it leaving me without living room furniture for 8 weeks. Second couch we got from them that has just loads of feathers coming through even though the lazy sales assistants in store said that they have never seen this before. Go elsewhere read more

Farzan was fantastic to work with at ABCs Manhattan location. He asked the right questions to help me hone in on the perfect rug for my space. The transaction from beginning to end, including delivery, was flawless and efficient. The inventory here is unsurpassed, highly recommend! read more

Every time I try to type this review it is deleted. A beautiful expensive store. I've been here many times over the years. I share the same opinion as Cam! I have reviewed this store and posted photos in the past. The last visit I was with my daughter. My review and photos are gone. Sorry read more

abc carpet & home - Taken October 6, 2014 - Furniture Stores Near Me - New York, New York

ABC Carpet & Home is a beautiful six storied furniture and carpet store located near the Greenmarket of Union Square and the Flatiron design district. A great area for furniture shopping and interior design! I find ABC à very good source for ideas, and for unique designs that are not your typical retail names and designers on the beaten path. True, they are pricey, but I have found a few things in the antique department that were very reasonable in price, well crafted and lovely. ABC is always a good place for ideas and just a jewel of a store to explore! read more

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I had an issue but they fixed the issue so that helped. I really appreciate them doing so

I bought two nightstands from them, purchasing from them for the first time. The nightstands were not cheap and my understanding is they would deliver and unpack the items to ensure there's no damage. However they left both nightstands (still in the boxes) in my building's lobby and did not even notify me of arrival. I had to transport two heavy boxes to the second floor. This was a very disappointing and unprofessional process with bad (nonexistent) customer service and especially at these price points. Other furniture companies ensure quality service and delivery, and keep you posted on eta. Don't bother to shop here and strongly recommend going elsewhere! read more

The installers ruined a brand new paint job and then the salesman's resolution was to buy us a can of paint. The damage took our painters an entire day to fix and then the salesman accused us of trying to extort the payment of the repair. We felt we were harassed by the representative and corporate sent us a form letter and have not acted on a single complaint. Buyer beware. Our experience may not be a one of a kind. read more

I'll be honest- the closest we've ever been to an ABC Carpet & Home- was actually when they had their Warehouse Outlet in The Bronx- not far from Hunts Point. Hubby and I had first gone there in the mid 2000s to pick out accent pieces for the home and still have them to this day. But word on the street has been for a year or two- ABC in NYC has downsized. With the exception of some outrageous wooden coffee tables, insane sofas and overpriced lamps- 3rd floor is quickly disappearing. First floor though- has almost everything you could possibly need to fill your home. Merchandise spoke to me with their mix of worldly Bold, but- soft, airy, neutral and eclectic styles. We'd finished with Lunch at ABC Cocina and just for kicks, decided to take in the sights. For the sake of argument though, we didn't purchase anything-maybe it wasn't meant to be that particular day. Pocket-friendly is not. But who knows, you can probably grab smaller items with a decent price tag. read more

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I bought this expensive "leather" couch there and about 9 years later this fake "bonded leather" started to peel. When I wrote ABC about it they offer a zero discount towards replacing it. This is it after 15 years of light use. read more

abc carpet & home - Furniture Stores Near Me - New York, New York

Find something unique for every room! Unique pillows, light fixtures, dishes, etc. You'll be sure to find a one if a kind piece. read more

Some of the most beautiful home decor in NYC. Prices are high, but when the sales are on? We've scored some amazing items that are high quality, elegant, and worth every penny. read more

Update: we have passed the one-year mark since ABC Home took my money & my order. When I reminded their "customer service" team of this, and asked if they could please at least schedule delivery of my two ottomans which have been in their distribution warehouse since November, they countered with "oh actually your sofa and sectional are expected to be available for delivery as of next week. Our new delivery partner will contact you." I replied that every single such communication I have gotten from them since last summer has been lies & obfuscation (these are now their core competencies), intended solely to prevent me from ordering furniture from their competitors. If the custom upholstery pieces I ordered from ABC a year ago were really built by Cobble Hill, and their arrival at the distribution warehouse were indeed imminent, then ABC should be able to confirm the date on which my pieces left the manufacturer in North Carolina, and provide me with contact info for their local delivery vendor. Crickets, of course: they have no such information, because it hasn't happened. Pure torture. read more

A place that holds beauty and very expensive items It has a little of everything. An Indian influenced store. Apparel, House Decor, Glassware,Dinning Room & Bedroom areas. Rugs on the 6th Floor. Some exquisite ladies lace outfits on displays, as well as silk nightgowns, kind of Victorian era fashion. We could imagine our mothers wearing those. Lot of esoteric items: incense, books, tarot cards, all artfully arranged and displayed. The rugs are the number one item to get here. Not for everyone, but one of a kind designs and workmanship. read more

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What an incredible disappointment. I went to ABC Carpet and Home for my first time after coming across this store in an Architectural Digest article. I was visiting NYC and wanted to check it out. I walked out spending over $1,600! Needless to say, I had a great time exploring and shopping. The frustration and reason for my low score is their return policy and I encourage everyone to be aware of it before they decide to purchase anything from this store. Of all the things I purchased, I bought 6 placemats as a gift for my husband. As they were a gift, I removed the price tag which was simply a sticker on the placemat itself. They were otherwise untouched. Well it turns out he was not a fan of the placemats so I decided to return them. Unfortunately, the store advised me that I cannot return the item because I removed the price tag and therefore altered the them. Again, I spent over $1,600 at this store and they decide to not allow a return because I removed the price tag from the item as it was a gift. What a complete disappointment and frustration on the store's return policy and obvious mismanagement and complete disregard for their customers. It's a shame. Oh well. Lesson learned and I thought I would share that lesson for others who care to be aware before spending money there. read more

abc carpet & home - Placemat - Furniture Stores Near Me - New York, New York

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Well , just love me some ABC !! It's definitely pricey . But such an eclectic selection of fine goods . Linens , scarves , night ware , all imported and gorgeous. Beautiful face and body products , Tata Hara , and Tracy Martyn . Eye candy to be sure ! Friendly staff . Some stuff was shockingly priced high . But many things are reasonable and they have great sales . Check it out !! It's a classic . read more

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If this place has some kind of a plan to save itself, they better get in gear quickly. This place is so dismal and depressing now. It breaks my heart. I did almost spend some money in here today, until the woman behind the register told me I could not use the restroom any longer. I saved myself a couple hundred bucks, and I'm going to T.J. Maxx. read more

STAY AWAY from this TERRIBLE company. What an awful experience this continues to be for us. We ordered a couch 6+ months ago. Not only do we still not have it we keep getting pushed down the calendar by them. Every time I call they're happy to take my information and tell me that they will call back but no one ever does. I wish we hadn't given them a dime. Save yourselves the anxiety and anger & spend your money anywhere else. read more

I have always loved ABC. I grew up going there with my Mom. We both love antiques A few weeks ago i bought an antique chaise there, and they gave made no effort in getting the chaise to me. My fiancé (he's better at stuff like this than me) has been on the phone for hours over multiple days trying to get this $5,000 (chaise on sale for $3,700) delivered. I recommend not buying large items from the store anymore. We ordered a pillow online and it came fine. I bought a lovely bathrobe which I took with me and I LOVE it. I bought my Mom a necklace there for Chanukah a few years ago which she loves. I still have so many fond memories of the store so I don't think I will be able to completely part with it. But I won't let myself get seduced by their furniture anymore. The chaise is really beautiful. I will update this review when I get it. Edit: the chaise is scheduled to be delivered- but it took hours on the phone. I would understand if I was trying to return something, but all I want is to be in possession of something I purchased. read more

BUYER BEWARE! Buying a sofa from ABC Carpet & Home was one of the the worst experiences of any purchase I've made. This company left me feeling frustrated and taken advantage of. I ordered a sectional the first week of October 2020 during a Columbus Day sale. The in person staff were incredibly knowledgeable and friendly, and I was told to expect the sofa within 10-12 weeks because of production delays. I did not receive any communication from the company for weeks, but reached out since I never received the fabric swatch. At the end of December, I was planning to receive the sofa and contacted the company to get an ETA. I was told there was a delay and it was expected in February. This was date was again pushed to the end of March. I DID NOT RECEIVE MY SOFA UNTIL ALMOST 6 MONTHS AFTER THE PURCHASE. While I am sympathetic to the issues that have arisen because of the pandemic, I am frustrated by the failure on the part of ABC to communicate effectively. They take weeks to respond to emails and don't answer the phone. They also have a no-return policy that leaves customers stuck. read more

DO NOT ORDER ANYTHING FROM ABC RIGHT NOW. I have been waiting for months and months past the original date for a ~$2500 bed. All I get when I ask about the status is this form response, which I have received multiple times: Thanks for contacting abc carpet & home! We're so sorry to be letting you know, there will be a delay in receiving your order from us. As the demand for shipping services has grown higher than ever, we, along with other retailers, are facing frustrating delays. We hate how this unfairly affects you and we completely understand that you may be upset by the long wait. We're working tirelessly to get things moving, bringing on additional support to expedite the process while still keeping our staff safe with the necessary precautions of routine temperature checks, mask-wearing, and limited capacities. Please accept our sincere apologies for this inconvenient delay. Know that you are our priority, and we can't wait until your order has safely arrived. We'll send you additional updates as soon as we can. We deeply appreciate your continued patience and we wish you and your families a safe, healthy, and joyful holiday season. NOTE: I called and was told the bed is ready for shipping weeks ago and is in the U.S., so this is unexcusable. read more

Like me, this store is beautiful, expensive, and a goddamn mess. I absolutely love coming in because they have some really neat stuff, the displays are gorgeous, and some of the plates/silverware/glasses are stunning and unique. With that said, I've never bought anything here and I don't foresee that changing. I find the store extremely difficult to navigate, and on top of that, the employees are categorized such that if you ask someone in one section where to find something in another section, they will have no idea. On top of that, the selection is limited. I went in today in search of barware (shakers, jiggers, cocktail strainers, etc) and they apparently don't even carry it. The main reason why I'm giving two stars is because this place is ludicrously, and I mean LUDICROUSLY, expensive and overpriced. I mean, a ceramic mug for $250? Even when you factor in the cost associated with design/production, that seems ridiculous. I feel this way about most of the JGV spots though so I guess why should home & carpet be any different? All in all, love stopping in, but can't imagine I'll ever shop here. read more

Definitely an incredibly interesting shop in the area! I really only stepped in to try to figure out what the heck this ginormous store is and I was so so so suprised to find all of the beautiful, seemingly handmade objects in here. Based on the items I saw, I would give this place 5 stars because everything was artisan made and there were even restaurants inside! So cool!!! I take away one star because unless you are obscenely wealthy and can afford a plate for $50 (g*d bless your soul if you can that is AMAZING and I hope I'll be there sometime soon), you cannot (I cannot) afford a single item in here. Def a beautiful place to check out tho! read more

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I bought quite a few items from ABC over the years. Yes, they were expensive but I always knew it was a quality unique item. I would walk around their store and find unique treasure finds and even discounted affordable items going good by floor. Now that I'm moving to a bigger apartment, I walked in today after four years ready to spend some money. What a shock. Is this even the same ABC? It looks like a standard department store with a few eclectic items at the main entrance. Just a couple of floors of 'nothing special'. No longer will you find treasures, restored antiques, or designers trying to make their mark. Instead a a few overpriced run of the mill items are on two floors that one can find in the home section of any expensive department store. The sales people are no longer even wannabe designers but rather appear one could find at rooms to go (no offense to anybody). I looked online and the granddaughter sold the upper floors for over a $100 million a few years ago. She might as well have sold the remaining three floors and shut this place down. I don't see it lasting. read more

LOVE this store!! Kinda pricey and you may not be able to afford much but I would recommend walking around here. They have awesome knick knacks for the home, your office, or just for you. Variety of fabulous pillows, rugs, flat wear, plates, various cooking items, jewelry, games, clothing. If you get hungry there is also a restaurant attached that is really good too!! Cheers & Enjoy! read more

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I'm generally priced out of the stuff sold at ABC Carpet, but it's fun to check out furnitures/carpets and imagine creating a space with them. It's also interesting to people watch other customers with boogie vibes. I remember they had really narrow staircase the last time I visited, but now they renovated it and installed a very modern elevator. Overall a fun place to explore when you have some extra time in the neighborhood. read more

Terrible customer service. Canceled an order for a bed days after placing it with little regard. They've been around for a long time, but I find little reason for them to still exist. read more

I bought a rug for $1600 from ABC Carpet this year. The rug came with no special cleaning instructions. One day it rained and the wind blew about a dozen drops of water through an open window onto the rug, leaving a dozen stains. I tried more water to get the stains out--just more stains--then a commercial rug cleaner, which left a huge splotch. I called a rug cleaner that ABC recommends and asked them if they could cut the stain out--about 30 inches of rug--and finish the edge. They said they could but would have to clean it first. The cleaning caused discoloration everywhere, leaving no reason to cut it. They tried cleaning it at least three times, leaving the rug not only discolored, but a wee bit ragged. "The foundation of the rug has been painted" causing the color run, said the recommended cleaners. I contacted ABC for a partial refund. They said my only recourse was with the cleaners. I said, no, that water stained the rug, just plain water, that the rug was defective. Since the rug is usable because I can cover MOST of the worst stains with a couch, I only asked for a partial refund, even telling customer service that they could give it to me in a credit. ABC again told me to contact the cleaners. How is it the cleaners' fault if just water stained the rug? This has gone on for months before a manager said with finality that there would be no compensation. Of course, this is a first-world problem and no one was injured or died, but shame on ABC. read more