I took a stereo amplifier in for estimate of repair which costs $45 on October 21,2022. When I…read moredropped it off he figured about a week to get back to me with what he found and give me an actual estimate to repair. After waiting nearly six weeks I went into his shop on Tuesday November 29 and was told he just put it up on the bench and it was next in line to get looked at. I heard nothing so I went back in there on Friday December 2 and he shows me he has it opened up (4 screws) but hasn't had a chance to troubleshoot it yet so he couldn't tell me what was wrong with it or how much it would cost to repair. There was absolutely no service rendered on his part yet he would not refund my $45 that I paid him to troubleshoot and give me an estimate.

Thank you for all your support and timely service. This is a great company to have in this location…read more. I got free WiFi while I was there so my phone moved faster and he fixed my computer fast and it runs like a pro. Thanks Sam what great service I will see come again!

This company is good. They attempt to keep the prices that they quote. I will let my friends and…read morefamily know about this computer service. Fixed my problems and explained what they did.

Atrocious! We dropped off our computer here to get an estimate for a cracked MacBook screen (we…read morealready knew the issues and exact problems), after a few days they told us the ridiculous price to replace the part - we decided to not go further and pick up our computer. And upon pick up are now having a mysterious "$75+ service charge" out of nowhere to pick up a broken computer that they didn't even do any work to which they didn't tell us about prior. I've always had a bad taste in my mouth from computer shops but this one tops them all. What a waste of time! Don't go here

Great guys fixes my computer within one day reasonable prices very friendly. I'm just wondering if…read morethey moved to another location because I stopped by and they were gone and the place was being remodeled I guess for someone else there was no sign that they moved so I don't know what happened to them.

Kevin runs a great computer repair service and he is way more personable and half the price of the…read moreGeek Squad. He charges so little or says no charge that I usually have to insist I pay him. And he has made house calls on several occasions.

Didn't take long or a lot of money to make my busted up iPhone screen whole again. Nice personable…read moreguy

Didn't show up for appointment so I missed a day of work for nothing. When they came back and did…read morefix it, they didn't report it to Best Buy. They were a third-party so they had to report it to Best Buy due to them not reporting it I was unable to use my geek squad warranty.

Tv Service of West Michigan is a great tv repair company, they were on time and very nice ,the…read moreemployees are wonderful people my Tv was fixed at a great time and the tv was cleaned up really well if you want a great Tv repair service this one .Tv Service of west Michigan is the best i would'nt call anyone else , i was very impressed with the service !!

Mid-February I was in the middle of completing some billing work that I needed to turn into my…read morebiller and my USB device failed. I began freaking out and quickly contacted a team member at the Computer Guild. I was told to bring my device in and there was a potential that some data recovery could be done but it was difficult to tell before actually getting it into the shop. I dropped it off and was contacted by a gentleman, Joe, he explained that he had been looking at the device for about eight hours and was unable to recover any data. My heart was broken because every document accumulated as an adult has been saved on this USB device. Every progress note for client; every tax return; every billing episode; every credential that I've ever gained; documents from when I was still in college; study guides for state exams that I wanted to keep; client letters; college transcripts; job applications; court documents; invoices and receipts; resumes and cover letters; student loan info; literally everything as an adult has been kept on this USB drive. I essentially explain to Joe that I would come back and pick it up and pay whatever the cost was to do the diagnostic on the USB and didn't hear from him for awhile. Well that evening he called and said that he found a company that specializes in data recovery for USB devices and he said that he already contacted them and they were willing to look at my USB device free of charge and then run a diagnostic; tell us what could be recovered if anything and then also give us a quote. Now, I don't know how familiar people are with great customer service and I can say prior to this circumstance my experience with customer service has been primarily substandard. I was so elated that Joe took the added and truly unnecessary step of contacting this other company. He had no obligation to do so but in keeping with the Computer Guild's mantra, he went above and beyond and performed due diligence by seeking this company out. Joe took care of all of the shipping, all of the communication with this company and sent me a quote. I was hopeful that the quote (because it ranged) I received was going to be on the lower end by the time that the work was completed but it was hard to tell before the company was actually able to complete the entire diagnostic. The company comes back and says that they were able to recover about 95 to 98% of what was on the USB drive but the quote at that point increased exponentially, almost double the original quote. Joe called me and explained. I informed him I was not prepared to pay that amount and essentially told him that I apologize for wasting his time but I cannot afford that. Joe assured me that in no way did this waste his time and he was happy to help. He planned to communicate my sentiments to the company and essentially have them send the USB drive back. I got a call about a day later from Joe saying that he essentially went to bat for me and advocated with the company for them to drop the price to half of what the quote was. I was literally in tears when he told me this because I had already come to terms with the fact that I was just going to lose every bit of data I ever acquired. I was on vacation at the time of this conversation but the company was unable to move forward without payment upfront. Joe again sprung into action and the as able to negotiate the company renting the money until I got back in town. I've never been so pleased with a company in my life!!!! I love Joe!!! And the guys at the shop, everyone was incredibly accommodating and beyond helpful!!!! I'm so humbled and appreciative of them!!! They literally saved my life!!!

If your a smoker dont go here terrible service telling me it needed cleaned when i did right before…read moretaking it in. Yea people smoke but not a reason to refuse even looking at it..take your money elsewhere they need to be shut down

Terry and Darci at CRT are so awesome. I have used CRT…read moreseveral times from buying new office equipment to calling with questions I can't solve on my own. They are always just a call away and always so nice and helpful. I highly recommend them.

Highly recommend! They go above and beyond and don't make you feel like you are a nuisance. I had…read morea very detailed upgrade done at my office and they familiarized themselves with the software and hardware to make sure the transition was smooth. Happy customer here from beginning through the end of project. Definitely will be using them in the future.

Guys were great. Brought in a ps5 that was badly damadge. I wouldn't have blamed them if they…read morecouldn't have fixed it, but they went above and beyond. Fix the led light, reworked the disc drive, and got new nails screwed in. IGEEK rules.

Took in my iPad for a new charging port. Let Justin know it would only charge when the battery was…read morecompletely dead and it sat over night. He stated he could fix it but that I would have to order a new screen for him to do so. Estimated time 1-2 days. 5 days later after I contacted him he told me he could not fix it and I owed him $300 for the screen. I never would've replaced it to begin with. Would not recommend. 0 stars! Yes he stated he felt bad but not as bad as my wallet felt.