Jesse at Merlex is top notch with up-front communication about diagnostic time and cost, plus he…read moregets the job done well within deadline. He was able to rescue and transfer all important files from our old work computer to the new one last fall. Along with this, every box was checked for ensuring specific program installs and final desktop setup. It's always amazing to see the care with which he handles all jobs, despite his heavy work-load. Even so, I was still very impressed with the most recent computer repair, completed today. Job done quickly, effectively and thoroughly and problem-solution fully explained, which is also greatly appreciated.

If you need a new computer and printer this is the man for the job. He set me up with a new…read morecomputer and printer plus spent a lot of time showing me how it all worked. He copied all my files from my old computer to the new one. He is extremely reasonable with his pricing. He is very friendly and patient. I highly recommend him. I will be using him again for any computer needs. Bonnie

I went to this shop based on a recommendation. I specifically asked to have a customer-provided 2TB…read moreNVMe SSD installed in the main slot with Windows on it. First visit: Charged me $72.50. When I got home, Windows was still on my old 1TB drive. The new 2TB SSD was just showing up as extra storage. I had to drive back, and they charged me another $145 to finally move Windows to the new drive -- for a total of $217.50. For comparison, another local shop quoted me $100 for the exact same job. When I questioned the price, the supervisor told me "my 12-year-old could install Windows on this computer," which really shows how overpriced the service was. When I picked up the laptop, the technician (Davis) said to me "I hope you don't feel swindled." That says everything. The work is finally done, but I feel significantly overcharged for what should have been a simple job. Would not recommend.

Very good fast emergency service…read more Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Omega has been great for our company. The are quick to solve our IT issues and always work hard to…read morekeep us up and running!

From the owner: Michigan I.T. Support. The right solution for your SMB. Every ticket, project, and on-site visit is…read moreincluded in your flat-rate monthly fee. What we can do for you: Outsourced I.T., Managed Services, Help Desk Support, Remote Support, Backup & Disaster Recovery, Professional Services, VoIP, and Security. Reach out to schedule your complimentary consultation!

This company is good. They attempt to keep the prices that they quote. I will let my friends and…read morefamily know about this computer service. Fixed my problems and explained what they did.

Atrocious! We dropped off our computer here to get an estimate for a cracked MacBook screen (we…read morealready knew the issues and exact problems), after a few days they told us the ridiculous price to replace the part - we decided to not go further and pick up our computer. And upon pick up are now having a mysterious "$75+ service charge" out of nowhere to pick up a broken computer that they didn't even do any work to which they didn't tell us about prior. I've always had a bad taste in my mouth from computer shops but this one tops them all. What a waste of time! Don't go here