Mid-February I was in the middle of completing some billing work that I needed to turn into my…read morebiller and my USB device failed. I began freaking out and quickly contacted a team member at the Computer Guild. I was told to bring my device in and there was a potential that some data recovery could be done but it was difficult to tell before actually getting it into the shop. I dropped it off and was contacted by a gentleman, Joe, he explained that he had been looking at the device for about eight hours and was unable to recover any data. My heart was broken because every document accumulated as an adult has been saved on this USB device. Every progress note for client; every tax return; every billing episode; every credential that I've ever gained; documents from when I was still in college; study guides for state exams that I wanted to keep; client letters; college transcripts; job applications; court documents; invoices and receipts; resumes and cover letters; student loan info; literally everything as an adult has been kept on this USB drive. I essentially explain to Joe that I would come back and pick it up and pay whatever the cost was to do the diagnostic on the USB and didn't hear from him for awhile. Well that evening he called and said that he found a company that specializes in data recovery for USB devices and he said that he already contacted them and they were willing to look at my USB device free of charge and then run a diagnostic; tell us what could be recovered if anything and then also give us a quote. Now, I don't know how familiar people are with great customer service and I can say prior to this circumstance my experience with customer service has been primarily substandard. I was so elated that Joe took the added and truly unnecessary step of contacting this other company. He had no obligation to do so but in keeping with the Computer Guild's mantra, he went above and beyond and performed due diligence by seeking this company out. Joe took care of all of the shipping, all of the communication with this company and sent me a quote. I was hopeful that the quote (because it ranged) I received was going to be on the lower end by the time that the work was completed but it was hard to tell before the company was actually able to complete the entire diagnostic. The company comes back and says that they were able to recover about 95 to 98% of what was on the USB drive but the quote at that point increased exponentially, almost double the original quote. Joe called me and explained. I informed him I was not prepared to pay that amount and essentially told him that I apologize for wasting his time but I cannot afford that. Joe assured me that in no way did this waste his time and he was happy to help. He planned to communicate my sentiments to the company and essentially have them send the USB drive back. I got a call about a day later from Joe saying that he essentially went to bat for me and advocated with the company for them to drop the price to half of what the quote was. I was literally in tears when he told me this because I had already come to terms with the fact that I was just going to lose every bit of data I ever acquired. I was on vacation at the time of this conversation but the company was unable to move forward without payment upfront. Joe again sprung into action and the as able to negotiate the company renting the money until I got back in town. I've never been so pleased with a company in my life!!!! I love Joe!!! And the guys at the shop, everyone was incredibly accommodating and beyond helpful!!!! I'm so humbled and appreciative of them!!! They literally saved my life!!!

If your a smoker dont go here terrible service telling me it needed cleaned when i did right before…read moretaking it in. Yea people smoke but not a reason to refuse even looking at it..take your money elsewhere they need to be shut down

Omega has been great for our company. The are quick to solve our IT issues and always work hard to…read morekeep us up and running!

Kevin at Kaylee is so knowledgeable, super nice and friendly. He makes house calls as well as…read morealways being at his storefront. I highly recommend him. Scott Miller

Great guys fixes my computer within one day reasonable prices very friendly. I'm just wondering if…read morethey moved to another location because I stopped by and they were gone and the place was being remodeled I guess for someone else there was no sign that they moved so I don't know what happened to them.

Computer assistance was needed by this no tech person…read more Was so grateful to find help locally by Pro Computer Support (269-350-3250) found in the Mattawan Business Directory. Was dealing with an outdated computer running Windows 8. Technician explained why a new computer was recommended. They ordered the computer, transferred data, installed printer and delivered with instructions, which were very appreciated. What was thought to be a big problem turned into an enjoyable experience. Very pleased with the great personalized service. Highly recommend Pro Computer Support services! Natalie J. Kelley, Mattawan, MI

I was thrilled that there was a computer repair business near Paw Paw. Pete was amazing with my…read moreSurface Pro. He even ordered a special tool needed to remove the screen and when that package was lost on the way to him, he re-ordered it from another supplier! Pete kept me in the loop on status and after doing tons of research and ordering that tool, he found that he could not repair my machine, his fee to diagnose was still $35. I highly recommend Pro Computer Support and know where I will be going if the need arises in the future!

I recently started using them for my sprinkler service. They closed my system last year and this…read moresummer we had them replace some sprinkler heads, and adjust some others to make accommodations for a new yard shed we had delivered. They worked quickly and did a great job.

Clearly a conversation needs to be had with the drivers of this company about not being on their…read morephones while driving. White pick up sporting the businesses logo was see twice violating traffic laws while being distracted by something in his lap. I have dash cam video of both violations and can/will make it available to law enforcement as soon as I can.

5 Stars for Mulder's Moving & Storage! Our moving…read moreteam--Carlos, Liam, Luke, and Hunter--was exceptional! They were professional, punctual, efficient, and hardworking from start to finish. They carefully disassembled, packed, loaded, unloaded, and reassembled all of our furniture and belongings with outstanding attention to detail. They expertly handled our Sleep Number bed. They were able to disassemble and reassemble it themselves, saving us the time, hassle, and additional expense of scheduling a Sleep Number technician. Throughout the entire move, they treated our belongings with the utmost care and made what could have been a very stressful day feel smooth and effortless. We couldn't have asked for a better moving experience. I highly recommend Mulder's Moving & Storage to anyone looking for dependable, professional movers. A sincere thank you to Carlos, Liam, Luke, and Hunter for going above and beyond!

We used them to move items between office buildings, Luke, Warren, and Hunter were quick and…read moreefficient. They got the job done in less time than expected!

This company is Great! Christopher is who I dealt with when my computer died. He is very…read moreknowledgeable, honest and kind. He did not make me feel "computer stupid" at all. He was able to recover my data and quickly had me back up and running in no time. It was truly a blessing finding Nuwave. There is another computer 'technicians" store in town, but I was treated like I was a big Inconvenience to them and their day. I was so disgusted with them... I walked out their store! They are a Joke and found out later...they lied to me. If you have a computer problem in the Richland / Gull Lake Area in Michigan, I would Strongly recommend that you take your computer issues to Nuwave Home Service located in the center of beautiful Richland, MI. I was glad I did....and I will be back! But hopefully not too soon :) Back-up your files often!

Not lightning fast, but not unreasonable. They have repaired my MacBook Pro and my iMac and got me…read moreback to work. They do out-of-warranty Mac repairs (even though apple hates this). I'm slow to trust repair places, but they are solid. Highly recommended.

Brought my laptop in to get it's screen replaced took over a month and a half for a fix that they…read moresaid would only take a week or two then didn't contact me when the part came in like they said they would. Additionally, only about a week and a half from when i got the laptop back the GPU fan is now making an extremely loud buzzing noise, and it appears that they didn't properly restore my display's settings as i cannot play games or even use VLC on the internal display anymore as the frame rate they run at is abhorrent meaning that i can basically only use the laptop at home defeating the point of getting the screen replaced (Edit: after about 30 minutes of copilot knowledge i did fix the second screen issue.)