Went here without hesitation after a recommendation from my mother in law. She spoke of the…read moreincredible job they did on a few dresses she needed for my sister in law's wedding this past summer. I had a pretty big job that needed to be done. We just moved and needed our entire pottery barn sectional's slip cover deep cleaned. They did a phenomenal job and tackled this large project with ease. Their customer service was outstanding and the girl at the front desk was very welcoming. I highly recommend them for all your cleaner needs and will be going back to them in the near future.

Reasonable prices, excellent work, and courteous service. I've read other reviews saying the…read moreproprietors are rude. In 6 years of going here intermittently (I live a long way away), the owner and his daughter have always been courteous, kind, and helpful. They've removed challenging stains, done beautiful press work on formal gowns and ceremonial robes, and always apply the heaviest starch that the color of dress shirt permits (my husband's preference). It so disappoints me that people give negative reviews because they don't want to wear masks. I very much appreciate Orchid's diligence in keeping the space safe for everyone, and open to provide services (they could easily close if staff fell ill). Definitely the best in Longview/Kelso!

I requested hemming services for a formal gown dress. I received a quick response upon inquiring…read moreabout this service and my dress was ready within the week.

They can be trusted with precious things. We have had them do linens, silks, sweaters, suiting you…read morename it. everything has been well done. Just be sure to let them know exactly how you like your starch on shirts. Better than the cleaners we had in Seattle and fairly priced.

Not only do they pick up and deliver for free, but the prices are great! Great customer service and…read morecommunication! 10/10 would recommend

FAST, EFFICIENT, FRIENDLY DOOR-TO-DOOR SERVICE! I love this…read moreplace! I was in a bind with over 100lbs of laundry and no idea how to even start. Sasha was great on the phone, got my details, answered all my questions, and came to get everything at a time that was convenient for me. She was lovely, professional, and I felt taken care of right from the start. My mounds and mounds of laundry - which I thought would take weeks! - came back in a few days, beautifully done, professionally folded and packed up, and again, delivered right to my door at a time that was good for me. They do everything - laundry, bedding, and (though I didn't have any at the time) dry cleaning as well. I look forward to using Westwood again and you should too!!!! No job is too big or too small. HIGHLY RECOMMENDED!!!!

As a Santa portrayal artist, I take all my costing to this dry cleaner. They've never screwed up,…read morevery professional, and I'm very happy with their work.

On 07/24 I was quoted $20 for a zipper repair to be completed by 07/29. When I arrived on 07/29…read morethey didn't complete the work and didn't apologize and asked me to come back on Friday (07/31). When I arrived today they tried to charge me $44 for the repair job. So not only did it take twice as long, they also tried to double the cost. They ended up reducing it to $30 but with no acknowledgment of the failure to complete on time or even an apology. At least 3 of the people working today were there on Wednesday when I showed up empty handed and not a single person seemed to care or empathize with the situation.

Sent an inquiry message and Steve responded almost immediately. We were staying at the Hyatt in…read moredowntown Seattle and he made things very easy. We left our laundry at the front desk, it was picked up and dropped off within 24 hours as promised. Kept me updated the entire time from pick up to drop off! Detergent is free and clear which is what we use at home even. Everything was perfectly folded and in bags when returned back to us. Also, he offered a 15% discount for first time customers! Very reasonable prices. Highly recommended instead of spending our time at a laundromat or spending a fortune with hotel laundry during vacation!

They replied to my initial request quickly and I'm looking at them handling my Laundry service…read more They replied to my initial request quickly and I'm looking at them handling my Laundry service He messaged me about 12 hours after picking up my clothes with an ETA showed up and this man is the Laundry terminator he will be back. My practice is growing so I need to spend less time doing laundry and busy work so I'm gonna farm out these items to save myself some time and I love not doing laundry. Excellent value for the time and quick poof clean clothes value.

My 5 * review comes from almost 20 years of service from Mrs & Mr Lee. Not once have I been…read moredisappointed! I bring in a mountain of laundry 3-4 times yearly! In a week everything is ready for pickup! From the minute you get greeted at the desk you can tell the owners are clean cut, efficient and trustworthy! Highly recommended !

Quality of service is excellent when one needs washing, dry cleaning, alterations, etc. Anna and…read moreSteve are the best. Thank you New Town Cleaners!!

The Laundry. Wizard is a wonderful place to do laundry! It is clean, well run, economical,…read moreconveniently located, and very comfortable. There are always helpful employees in attendance, and the machines are very well maintained. My laundry always comes out in excellent condition, and the machines are also quite fast, so I don't have to spend a lot of time waiting. An excellent laundry, and I highly recommend it!

Feels clean, & good selection of washers for different size loads. Uses a card system too so no…read moreneed for quarters. The washers are kinda pricey but the dryers are cheap so it levels out.

The cleaning and tailoring is always excellent, quick, and reasonably priced. The owner and tailor…read moreis incredibly kind and cares about the work. I'm glad to have a local place like this in our St. Johns community and to support a small business--highly recommend!

The workers are so helpful and friendly! My first time going, I used the mobile pay app and it…read morecrashed. The owner helped me by providing coins so I could finish drying my clothes!

I've been coming to this place for years now, probably close to a decade, and my dress shirts and…read moresuits always come back pristine. I've tried out several different dry cleaners in Thurston County and they were all disappointments. Come here and have Caroline take care of all your dry cleaning needs. She and her team consistently provide top notch service.

Have had a few pairs of pants hemmed, and a couple things dry cleaned. Good work, fair prices…read more Quality

Service was fast and excellent. The people are very nice and easy to talk to and understand. Prices…read moreare very reasonable. They dry cleaned and pressed my husband's suit and 4 dress shirts in 1 day and they look wonderful. Definitely coming back here.

We ordered a prom dress to fit and it came very wrinkled. We took it to Downtown Cleaners in…read moreperfect condition. We looked over the dress very good before we took it in. Our only mistake was to not look over every inch before we left. We got the dress to the office and saw right in front on the bottom were two dirt marks and what looks like small holes and puckers where it was melted or burnt. We tried to call but they were rude so we took the dress over there. They were ever ruder when we got there saying we did the damage after we left the store maybe shutting it in the door. If that were the case the plastic bag would have holes too and it's in perfect condition plus we KNOW it wasn't shut in the door, we were VERY careful with the dress. They ruined this dress and won't face up to it! Instead they were rude, yelled at us, told us to never come back (no problems there!!!!) and after much arguing gave us the money back we paid for the cleaning but that doesn't change the fact that now in two days we either have to find another dress or she has to wear one with holes in it. We are sure they knew about it. We were quoted $35 but for some reason only charged us $23?? Hmmm makes you wonder.