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Orchid Cleaners

3.2 (16 reviews)
InexpensiveDry Cleaning
Open 9:00 am - 5:00 pm

Services - Orchid Cleaners

Dry cleaning

Laundry wash and fold

Carpet and upholstery stain treatment

Orchid Cleaners Photos

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Recommended Reviews - Orchid Cleaners

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8 years ago

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4 years ago

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4 years ago

I find them to be a good value and they do a good job of dry cleaning suit coats etc. They aren't fast, expect to wait a week.

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5 years ago

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10 years ago

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7 years ago

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9 years ago

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9 years ago

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17 years ago

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15 years ago

Best place in town! Definitely the ONLY place I take my clothes to get dry cleaned. Great prices and I love the employees.

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10 years ago

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5 years ago

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13 years ago

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10 years ago

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9 years ago

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10 years ago

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Review Highlights - Orchid Cleaners

Been using them for over 6 years, after having a bad experience with a different dry cleaner in Kelso.

Mentioned in 2 reviews

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Hazel Dell Cleaners - Someone wants to be a reindeer;-)

Hazel Dell Cleaners

(72 reviews)

$$

As a Santa portrayal artist, I take all my costing to this dry cleaner. They've never screwed up,…read morevery professional, and I'm very happy with their work.

DO NOT USE THIS DRY CLEANER - DESTROYED MY DRESS & REFUSED RESPONSIBILITY…read more I brought in a brand-new formal gown to Hazel Dell Dry Cleaners for simple spot cleaning. I had purchased the dress just 48 hours earlier for $215 and simply wanted a small spot removed from the chest area. The care label clearly stated "SPOT CLEAN ONLY BY PROFESSIONAL - NO STEAMING ON BEADING." What I got back was COMPLETELY DESTROYED: - Off-shoulder strap torn and frayed - Black stains throughout the dress that looked like ink or oil (owner admitted to leaving pens in pockets that damage clothes, but refused to even look at my dress or admit responsibility) - Chemical looking stains and water looking damage across the entire dress - Looks like they resewed parts of the dress without permission or disclosure - Tears, frayed strings, and incomplete stitching throughout (this may be why they couldn't find my dress when I came to pick it up) - What looks like heat damage, fabric distortion, and holes in overlay material - Multiple areas of damage despite requesting ONLY one small spot be cleaned THE OWNER ADMITTED FAULT - THEN REFUSED TO PAY: When I called to report the damage, the owner directly stated: "I didn't give items received that week the appropriate time or care they should have because I was busy." This is a clear admission of negligence. Despite this admission and 60+ photos documenting the extensive damage, the owner: - Refused to properly examine the dress or photos - Blamed ME for the damage (accused of wine spills - I don't drink wine) - Called my $215 dress "cheap" to justify refusing responsibility Claimed silk naturally falls apart and develops spots (completely false) - Made contradictory statements (first claimed he "never ruins clothes," then admitted damaging others' items with ink) - Only refunded the $21.75 cleaning fee (in cash, no documentation) after much insistence - Stated "I don't care who you report me to" - Tried to exclude me from the conversation at one point, only speaking to my fiancé, which was completely rude and my fiance obviously put a stop to it - Admitted he couldn't return the dress to its original condition, saying "anyone would tell you the same thing" The dress is COMPLETELY UNWEARABLE. I have a witness and extensive photo documentation. I brought in a pristine dress with one small stain. I received back a destroyed garment and had to deal with a business owner who was rude and inappropriate with his questions/comments. He admitted negligence but refused to make it right. Save yourself the heartbreak and money - I searched for a beautiful dress , planned to wear it on my upcoming anniversary and now I am out a dress and the money to buy a new one because of this dry cleaners. Take your clothes literally ANYWHERE else.

Orchid Cleaners - dryclean - Updated May 2026

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