Very clean. New machines. They have an app you can download, or pay with your card on the machines,…read morethey also have a place to get change. Would be nice if they had a hanging rack. But they have a nice table in the middle to be able to fold your clothes.

Closed to public notice on door. Thanks for the updated into owners! Just drove 13 miles to find…read morethis wasn't actually 24 hour, they aren't even open to public.

I wanted to revise my old negative review from a few years ago, but I can't figure out how to do…read moreit! I'm not sure when Twin City changed, but they no longer have the policy that forced people to buy a minimum 40 minutes worth of dryer time. This was my previous concern, but it is no longer an issue. Yay!

I'm really disappointed because my first experience here was excellent. The employee who helped me…read morewas incredibly kind, patient, and helpful, and the laundromat is clean enough that I was willing to overlook the unusually late 7 a.m. opening time. Today was the complete opposite. There are signs asking customers not to abuse cash back because the business incurs debit card fees--essentially asking customers to be considerate of the business's costs. Yet when I asked for one small plastic bag like the ones used for wash-and-fold, I was rudely told I would need to purchase a full-size laundry bag instead. I understand that a business is under no obligation to give me a bag. That isn't really the point. This laundromat's wash-and-fold operation also regularly occupies a significant portion of the folding area, and customers share that space and work around it. I don't mind doing that. But if a business is going to explicitly ask its customers for consideration, I think it's reasonable to expect a little consideration in return. It wasn't the bag that bothered me. It was the dismissive attitude and the inconsistency between asking customers for consideration while showing very little in return.

Excellent service, exceptional work! I took in a heavy blanket that is almost 40 years old for…read morerepair. Chrissy was prompt and her work was perfection. Our community is blessed to have such a great business with services such as this!

Fun studio with both sewing alterations on one side and a creative art/music lounge on the other. I…read morehad a broken zipper on a pair of boots for years, waiting to find a cobbler to fix them. Stitch & Sound tackled the project and fixed it! Kind service and excellent results!

Went here without hesitation after a recommendation from my mother in law. She spoke of the…read moreincredible job they did on a few dresses she needed for my sister in law's wedding this past summer. I had a pretty big job that needed to be done. We just moved and needed our entire pottery barn sectional's slip cover deep cleaned. They did a phenomenal job and tackled this large project with ease. Their customer service was outstanding and the girl at the front desk was very welcoming. I highly recommend them for all your cleaner needs and will be going back to them in the near future.

Reasonable prices, excellent work, and courteous service. I've read other reviews saying the…read moreproprietors are rude. In 6 years of going here intermittently (I live a long way away), the owner and his daughter have always been courteous, kind, and helpful. They've removed challenging stains, done beautiful press work on formal gowns and ceremonial robes, and always apply the heaviest starch that the color of dress shirt permits (my husband's preference). It so disappoints me that people give negative reviews because they don't want to wear masks. I very much appreciate Orchid's diligence in keeping the space safe for everyone, and open to provide services (they could easily close if staff fell ill). Definitely the best in Longview/Kelso!

I have come here every six months for the past three years. What a shock. They say it was sold to…read moresomeone new. Half of the washers not in service. 1/4 of the dryers. Shame. It was a great neighborhood laundromat. Close it down.

This place is better than others for sure, namely Allen Street laundry. I live right by Allen…read moreStreet and won't go to that one because it is shady as hell. Like I've seen drug deals go down there. But 20th Street Laundry is better because it is cleaner, works better, and is more accessible. It still seems like it may be a questionable part of town, but it's fine. There is a convenience store and a thai restaurant next door so I will often grab a thai tea and some salad rolls while I wait, which is nice. There are no bathrooms or laundry carts though, so go potty before you leave the house.

I had 9 days until my wedding and I had been trying to have a the pocket cut off my great grandpas…read morevintage Beminji jacket and sewn into a heart, when she was done you couldn't even tell there wasn't a pocket there to begin with, so my grandpas jacket is still in pristine condition! Beyond that she attached a pin to the backing so that it can be used on other occasions and she rushed my order and had it done an entire day early! I highly recommend Cherechi for not only special projects but she had a beautiful wedding dress in the lobby, I'm sure she can create the stunning look you have envisioned!

I'm here right now, no phone number and a dryer took my money but didn't work!!!!…read more This happens often to everyone I've talked to in here today. Yet, we all come back... good prices compared to our new one in Napavine.

I wash and dry my clothes here from time to time. never had any problems or issues whatsoever. I…read morehad a machine not wash my clothes and called the guy and he hot footed it over ASAP and refunded my money. This was a few months ago but the reviews saying they lost money and nobody to contact is not accurate. the guy who works there I assume is the owner has his cell phone number right there to call if you have any issues. It's always reasonably clean and they actually have dryers for a quarter believe it or not which is crazy this day and age. granted it's only 8 minutes per quarter but it get really hot unlike some of the newer models ( garbage ones with 31 different sensors on them) which I have at home. The water saving kinda washer without an agitator which doesn't work worth a crap for actual dirty clothes. I guess for business casual stuff you wore to the office, sure but gym clothes or blue collar work clothes it ain't cutting it. I need something more than spinning it around and changing a little water out.

I am brand new to Kalama. Went in with my mom and sister to get lunch. We got a Ruben, pesto…read moresandwich and a tuna all with pasta salad and chips. We watched the sandwiches be made it was sickening to watch them press on the sandwiches and foods with their bare hands. Everything looked like it came premade from a store. The Reuben was toasted too much it hurt my mouth. Nothing had good flavor at all. Pasta salad tasted store bought and was nothing special. And all of our chips were expired. For almost 80$ including tip this was SO not worth it. I will never ever be back and neither will my family.

Good array of coin washers and dryers. Change machine and soap vending machine. Very friendly and…read morehelpful staff who will explain how to best use the machines. Comfortable chairs, books and newspapers in the waiting area. They serve coffee and soup and sandwiches. Free wifi. Note: yelp has wrong address. 550 n 1st st. Kalama, WA 98625