As a Santa portrayal artist, I take all my costing to this dry cleaner. They've never screwed up, very professional, and I'm very happy with their work. read more

Hazel Dell Cleaners - Someone wants to be a reindeer;-) - Dry Cleaning Near Me - Vancouver, Washington

DO NOT USE THIS DRY CLEANER - DESTROYED MY DRESS & REFUSED RESPONSIBILITY I brought in a brand-new formal gown to Hazel Dell Dry Cleaners for simple spot cleaning. I had purchased the dress just 48 hours earlier for $215 and simply wanted a small spot removed from the chest area. The care label clearly stated "SPOT CLEAN ONLY BY PROFESSIONAL - NO STEAMING ON BEADING." What I got back was COMPLETELY DESTROYED: - Off-shoulder strap torn and frayed - Black stains throughout the dress that looked like ink or oil (owner admitted to leaving pens in pockets that damage clothes, but refused to even look at my dress or admit responsibility) - Chemical looking stains and water looking damage across the entire dress - Looks like they resewed parts of the dress without permission or disclosure - Tears, frayed strings, and incomplete stitching throughout (this may be why they couldn't find my dress when I came to pick it up) - What looks like heat damage, fabric distortion, and holes in overlay material - Multiple areas of damage despite requesting ONLY one small spot be cleaned THE OWNER ADMITTED FAULT - THEN REFUSED TO PAY: When I called to report the damage, the owner directly stated: "I didn't give items received that week the appropriate time or care they should have because I was busy." This is a clear admission of negligence. Despite this admission and 60+ photos documenting the extensive damage, the owner: - Refused to properly examine the dress or photos - Blamed ME for the damage (accused of wine spills - I don't drink wine) - Called my $215 dress "cheap" to justify refusing responsibility Claimed silk naturally falls apart and develops spots (completely false) - Made contradictory statements (first claimed he "never ruins clothes," then admitted damaging others' items with ink) - Only refunded the $21.75 cleaning fee (in cash, no documentation) after much insistence - Stated "I don't care who you report me to" - Tried to exclude me from the conversation at one point, only speaking to my fiancé, which was completely rude and my fiance obviously put a stop to it - Admitted he couldn't return the dress to its original condition, saying "anyone would tell you the same thing" The dress is COMPLETELY UNWEARABLE. I have a witness and extensive photo documentation. I brought in a pristine dress with one small stain. I received back a destroyed garment and had to deal with a business owner who was rude and inappropriate with his questions/comments. He admitted negligence but refused to make it right. Save yourself the heartbreak and money - I searched for a beautiful dress , planned to wear it on my upcoming anniversary and now I am out a dress and the money to buy a new one because of this dry cleaners. Take your clothes literally ANYWHERE else. read more

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The BIGGEST thank you to the amazing crew at Hazel Dell Cleaners!!! Last minute wedding panic with my fiancé's suit needing to be cleaned and pressed. Brought it in on Tuesday and they had it all done (and even found/sewed on brand new buttons for his blazer) morning of Thursday. I was so worried it would be a huge issue with how delayed it was getting the items to the cleaner, but they assured me they could do it, and told me not to worry. They were right, so sweet, encouraging and helpful. I will absolutely be back for any and all dry cleaning needs!! read more

Hazel Dell Cleaners is my go-to spot on the west side of Vancouver. Their work is top-notch, and the service is always excellent. Highly recommend! read more

First time using a cleaning service for bedding. Great customer service and fair pricing.

I was happy with the results! They are professional and helpful! I recommend. Prices seem fair

Have used this place for quite a while, they do get your clothes clean. Recently though all of their prices have gone up $20, when I asked about it, the girl behind the counter, didn't know anything. We'll probably find a place that's cheaper because $60 is too much for a bed cover . read more

So far so good. I switched cleaners due to a relocation. As always I rely on the trusted Yelp community to help me narrow down my choices. The prices are reasonable and the work is excellent. Each piece I had dry cleaned came back as new as the day o purchased. I'll continue to do business and my new spot. read more

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Good customer service and quality of cleaning. Fair price. Would definitely recommend.

I have always had good dry cleaning service with this dry cleaner. A couple weeks ago, I dropped off a wool coat to be dry cleaned and as well, requested to have 2 of the coats buttons reinforced because they were so loose, they were being held on by safety pins inside the coat. When I picked up the coat a week later, it of course was presented to me on a hanger with its plastic protector over it, and paid for the dry cleaning and the button reinforcement. When I opened the coat the same week to wear it to church, the buttons still had the safety pins and loose threads on the inside of the coat. I called the dry cleaner and verified that I had paid for the button reinforcement, and then requested for the owners to refund my money for the job they did not do. I was told by the weekend lady that the owner would call me back, and I am yet to hear from the owner a week and a half later. Unfortunately, this may be last time I use this dry cleaner. read more

First time I've been to this cleaners, was over-the-top impressed. Not only is the quality great, it's worth it, and "it" being totally affordable, with that said, it was like taking a step back in time... In today's world where there is virtually no customer service, Hazel Dell Cleaners hasn't forgot their customers and what it means. And even though I live across town, I will definitely be coming back. read more

The people who work here perform miracles, not only with sewing, also removing difficult spots that have already been washed.

I have been using dry cleaners for over 30 years some great, some not so great. This one is the best, great results. The owner even takes your clothes out to your car. read more

The service is excellent. It's a family owned business and run very well. I have had dry cleaning and alterations done there, and both are done professionally. When the owner is there he even hangs the clothes in my car for me! Their prices a very reasonable as well. read more

I use Hazel Dell Cleaners mobile delivery service on a weekly basis and couldn't be happier. Friendly staff, family owned and operated; what more could a guy ask for? Not to mention delivery and pick up is free on top of their competitive pricing. Hazel Dell Cleaners has a customer for life with me. read more

This Small Business Saturday, I'd like to give John and the staff at Hazel Dell Cleaners a shout out! I've been using Hazel Dell Cleaners for almost seven years and have not had one issue. Typically, I have 10-20 shirts and 10 pairs of slacks laundered/dry cleaned by them a month. Thankful for their ability to do small sewing tasks as well. They've also assisted a time or two over the years when I needed a rush. Thank you for your services! read more

Hazel Dell Cleaners takes great care with my clothing and what ever else I have had them repair. They are knowledgeable and prompt. The owner is very kind and always takes my laundry to my car and wishes me a great day. I highly recommend Hazel Dell Cleaners***** read more

Great prices, fast service and the gentleman working there carried my garments to my car, i had 7 items

Arrived right at closing. They welcomed me in with smiles on their faces to drop laundry

The people who own this place are great. Super kind and helpful. Will definitely keep going back. They even help carry the clothes to your car. read more

This business does great work and price is also good. The people are helpful, easy to work with and timely. I recently had a dress hemmed, and workmanship was just as I had hoped Very pleased. read more

Unfortunately, for both this business and myself, my husband's $300.00 pair of Italian linen pants were shrunk after being washed and not dry cleaned at this business. The owner firmly believes that he would never make such a mistake, but it happened. A beautiful pair of gray linen pants came back shrunken in the waist and hem. They looked wash worn as well. The tag clearly read "dry clean only". I do beleive the young gal that was working the counter when I brought them in tossed them in the wrong bin. Unfortunately, for the business and myself, he will not admit to making an error and compensating me for the ruined pants, therefore I am leaving this one star review. read more

Wonderful service. The owner is great. Best dry cleaner in town. Great price and quality.

First time using this dry cleaner, and by far the absolute best I've found in Vancouver, and I've been here for almost 30 years!!!!

Definition of customer service and quality. Highly impressed as a first time customer. Will be coming back for sure.

Friendly & great customer service. They even got an old stain out of one of my sweaters. Will keep coming back!

Great service. Really awesome people, and work is done quickly but thoroughly. Our family go to!

Been coming here on a weekly basis since my initial review. The customer service, quality, and cost of services make me a happy returning customer! Highly recommended! read more

We discovered Hazel Dell cleaners when our Salmon Creek cleaner closed. They do a great job and will even carry out to our car. That's over and above read more

I drive 30 minutes to drop off my dry cleaning because they are simply *the best.* They always go above and beyond to provide really great customer experience. If I was getting married, this is where I'd want to get my dress cleaned. Highly highly recommend. read more

Good dry cleaners.. always a good job and have my cleaning back when promised.... and at a reasonable price.

Finally, I found the best cleaners in Vancouver! Hazel Dell Cleaners has the best costumer service the highest quality of work I've ever have had! They continue to blow my mind with the quality of detail! read more

John is awesome! Drove 20 min because of the great reviews I've read and I was extremely pleased and satisfied with how I was treated and the great job he did on two suits, four dress shirts and two women's blazers. I was very nervous as this was my first time dry cleaning items but I am excited to continue giving them our business. read more

Great service all around! They are definitely my go to from now on Very friendly. Actually walk my things out to my car

I've had a few garments repaired here. Always great service and beautiful work. I wouldn't go anywhere else.

I wanted to get our comforter cleaned and it said recommended dry clean, but she recommend to wash and dry due to the material and not wanting us to breathe in chemicals nightly from the comforter. I was appreciative of the recommendation and it also happened to be a cheaper option as well. Very friendly customer service and good prices. Will definitely use them again. read more

What a nice guy! Even walks your dry cleaning to your car for you. Suit and shirt came back spiffy as ever and I'm certainly going to bring my other dry cleaning to him. read more

We're new in the area and wasn't familiar who can be a reliable dry cleaner. We have a suit for my husband and my dress for our son's wedding. Hazel Dell cleaners delivered! Reasonably priced, awesome job on dry cleaning, friendly owner and reliable. read more

I drive out of my way to use this place. It's completely worth it!! Nice people, also. I'm a disabled vet and they really help me.

John the owner delivers top rate detailed work & customer service with a smile consistently. We have gone to him & his family for years. I have sent my family & friends there many times. It's such a pleasure to do business with kind people that actually CARE about the customer and the quality of work they do! read more