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    Rat Tap And Laundry

    4.0 (5 reviews)
    Closed 7:00 am - 10:00 pm

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    2 years ago

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    9 months ago

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    Twin City Laundry

    Twin City Laundry

    (53 reviews)

    $

    I wanted to revise my old negative review from a few years ago, but I can't figure out how to do…read moreit! I'm not sure when Twin City changed, but they no longer have the policy that forced people to buy a minimum 40 minutes worth of dryer time. This was my previous concern, but it is no longer an issue. Yay!

    I'm really disappointed because my first experience here was excellent. The employee who helped me…read morewas incredibly kind, patient, and helpful, and the laundromat is clean enough that I was willing to overlook the unusually late 7 a.m. opening time. Today was the complete opposite. There are signs asking customers not to abuse cash back because the business incurs debit card fees--essentially asking customers to be considerate of the business's costs. Yet when I asked for one small plastic bag like the ones used for wash-and-fold, I was rudely told I would need to purchase a full-size laundry bag instead. I understand that a business is under no obligation to give me a bag. That isn't really the point. This laundromat's wash-and-fold operation also regularly occupies a significant portion of the folding area, and customers share that space and work around it. I don't mind doing that. But if a business is going to explicitly ask its customers for consideration, I think it's reasonable to expect a little consideration in return. It wasn't the bag that bothered me. It was the dismissive attitude and the inconsistency between asking customers for consideration while showing very little in return.

    Rat Tap And Laundry - laundromat - Updated August 2026

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