Had a great selection, but the service was horrible.
Went in about a month ago with my boss to look for some chainsaws and tools to clear a piece of property he owns. We weren't dressed like their "target demographic" (me in board shorts and flip flops, him in basketball shorts and Jordan sandals). We browsed around the saws for awhile and no one came to help so we went up to the service counter and we're ignored by the guy there, another guy came up and asked him if he was going to help us, he said "oh (so and so) is helping them" we said "actually no one is helping us" so he came out on the floor to presumably offer some assistance. We asked what he could tell us about a pole pruner we were looking at and he laughed and just said "that one's $800", implying that it's out of our imaginary price range that we hadn't given him. Moving on, I told him we were looking for a small chainsaw for limbing some trees and working in some tighter spaces, I pointed out a small saw they had on the wall, to which he replied, "no, that's a climbing saw" offered no other info. I then asked what he recommended and was told that "maybe they have some little saws at Home Depot you guys can play with" and offered no further assistance. We thanked him for the "help", left, and went down the street to Cowlitz River Rigging and got excellent service. They were super helpful and helped us pick out a pole pruner, 2 chainsaws and a bunch of other tools and accessories. They gladly accepted our $1800 and we're total professionals.
The guy we encountered at Woods could not have been less helpful or more condescending. I worked in retail for 15 years and judging your (potential) customers by their looks is incredibly stupid, you just never know who is buyer and who isn't. We were very polite and asked what I thought were perfectly reasonable questions about things we knew nothing about, but this guy couldn't be bothered to help us.
I wouldn't waste your time at Woods Logging if you aren't dressed like you belong there, go down to Cowlitz River Rigging for great service and friendly staff. read more