I was a life long customer. Happy with everything, but know they are going to charge me 3% on my…read moredebt card. They are millionaire and they do that. Thats just to dam greedy for me.

These guys sold my 70 yr old mother a fire fighting sytem in the middle of a forrest fire that was…read morenot complete .and then failed to get her the rest of the parts for it .shame on you

Cowlitz river is our go to spot for all safety equipment we use in construction. They stock a lot…read moreof hard to find safety related equipment and we strive to support small, local businesses whenever possible. On a homeowner level their repair techs are amazing for small engine repair/maintenance and Stihl products that we use heavily for both our company and as a homeowner. If you're buying anything Stihl or Husqavarna related, you want to get it from a dealer that actually works on and builds these tools on a regular basis- for us that's cowlitz rigging. Thanks guys for the support over the years, appreciate you all.

Fantastic experience with Scott and his team. Very knowledgeable, willing to help and answer my…read moresilly questions with no judgement. From the saw shop to the tractor service department, everyone was really nice to my family during our purchase of a new tractor. They far exceeded my expectation of customer service and overall, we were very pleased with the level of service we encountered.

Hands down the best place in town for lumber and building supplies. The staff really knows their…read morestuff -- super helpful, friendly, and always willing to take the time to answer questions or point you in the right direction.

Outstanding experience with Baker lumber!! I ordered a very large pressure-treated 6"x 6"x 24' post…read moremid-day on a Thursday which they did not stock. I had it delivered, and they had it to me the next morning!! They not only received it, but had it to me in less than 24 hours! Flawless piece of lumber as well. We will definitely do business again!

Friendly, honest, great folks here... worth the drive for us. If you go, be sure to talk to Lee in…read moreSales, he'll get you all the info you need and when you're ready he'll get the purchase all set up.

This establishment is top notch in customer service, products available and employee knowledge of…read moreproducts. Everyone is helpful, professional and courteous. We felt like we've known the employees for a long time, that's how they make you feel by their service. All of that before we even purchased any equipment. After we purchased a tractor the fantastic customer service continued. Any time we had a question, big or small, we were given prompt attention and calls returned quickly. Our sales representative was, Lee. We never owned a tractor so he took all the time with us that we needed to ask questions. We were so pleased that when we needed an excavator, we went back to Watkins. We highly recommend Watkins Tractor & Supply! Tell Lee that Melanie sent cha. ((I ask a lot of questions. He will know who you mean))

Troy is one of the best humans! He knows his customers by name, remembers what you regularly buy,…read moreand is literally running to get things done. Troy's whole family works there at different times in different capacities and it feels good to support a local, family business. His prices are cheaper than Wilco/Coastal and he has lots of choices of hay that is superior in quality.

Folks are so helpful and pleasant, even in the most miserably wet weather. Good local hay for our…read morehorses.

Nice shop with friendly folks who're always ready to lend a hand with loading my wood pellets into…read moremy car. [They're actually in Kalama, not Kelso, by the way:] The address has been fixed, it appears. 362 North 1st Street Kalama, WA 98625 (360) 673-2060

DOUBLE D'S IS GREAT. I have only great experiences here, I've been in several times, once my smoke…read moredetector battery was dying & even though it was after closing he unlocked the door & let me come in. Another time I needed to stock up on propane since we were looking at another huge snow fall & possibly power outage & he got me everything I needed in a few min, got me out the door & home before the first flakes fell. My son & I were planning to start some potatoes then plant them outside, luckily he was there to explain we needed food grade buckets & he cld have made some cash by saying I cld order some but instead he told me to find a store bakery & ask for frosting buckets since they give them away free. He even sent me home with some free dog treats for my neighbors pups. It's not huge but he's got pretty much anything you need & it's just a great store.

Dan's is the best. Great customer service and you get treated like family. Thank you!read more

GreatGuys...(Skip,Glen)...lotsOfInventory,PartsandNewTractors...easytodealwith...fast....serviceread more

After cleaning my gas fireplace and removing some corroded D-cell batteries used for fireplace…read morebackup power, my fireplace refused to ignite... So, I contacted the manufacturer (and some of their dealers) for help getting my fireplace to restart. Messages were left with most of the dealers I called. But one of the dealers I called, (Lumos Hearth & Home) answered and said they had staff more familiar with my system who would return my call. A short while later Hugh with Lumos returned my call. About ten minutes into my conversation with Hugh, my fireplace was operational again. Who could ask for anything more? Thanks, Hugh! (So many other dealers could have wanted to make an appointment and come out to inspect the issue.)

DO NOT MAKE THE MISTAKE OF GIVING LUMOS YOUR BUSINESS. YOU WILL COME TO REGRET IT. Their business…read moreis struggling and as a result, their follow through service, their commitment and sense of responsibility to their customers is awful. Do not buy anything from this company let alone your fireplaces. The process of ordering my two 50" Regency City Series Fireplaces with Hue (one of the original owners) started ages ago. After negotiating, Hugh (who was personally going to install my units) gave me a price with discounts because I was buying 2 very expensive units paid for upfront. Unfortunately, my project stalled so it took some time to deliver these units from the Regency warehouse but fast forward and I come to learn that Hue left his company and Wendy his partner/ex-wife was left holding the reigns. Once Hugh left, no one was left to install my units so Lumos and I had to scramble to find an installer. Finally I found someone to install the units that was recommended by NW Natural Gas and the same time, Lumos also found some third party installer but I didn't want to risk any more issues so I went with the people NW Natural recommended. I called Lumos and asked for a refund on the install which Wendy asked for time to do but when she finally did provide it, she cut out any discounts that Hue provided for me for buying these units from him. Wendy told me she's doing what she can to keep her business afloat but asked me to be understanding about the $1000+ discount that she kept and refused to refund because this was something her husband negotiated and he should never have taken full payment until the job was done. She also added the units I had pre-paid for in FULL cost more at delivery time as another reason for keeping my money but every excuse was senseless and unfair as again - I PREPAID for them. In addition to this, I have been asking for my Regency approved Crystals that go in my fireplace for several MONTHS. Lumos continually put me off, making excuses, even saying that they are in the mail but supposedly they had the wrong address so they went back to her store (even though texted my address to Scott her manager). Wendy finally called me to apologize and told me that they are shipping my crystals out again and provided a date of arrival. When these crystals arrived, them came in a beat up Amazon box from Amazon itself with stickers saying "made in China". Immediately my radar went off thinking that I'm sure Regency does not get their crystals from Amazon. So I set out to call several different fireplace stores to see if this is normal and NONE of them said it was. Everyone I spoke to somehow happened to know the troubles that Lumos is going through as a business (without me even mentioning their name) and everyone of them said that Regency has a brand of specific crystals that they test and would not suggest I use anything else. If something were to happen using non-approved crystals, it would probably null and void any warranties I have on my units. I even went so far as to talk to a Regency rep (who are VERY hard to get a hold of) and he too told me that my crystals should only be the Regency approved crystals shipped to dealers from them and I should not be using Amazon crystals in my unit. As a result of these calls, I again texted Wendy for the millionth time. I asked for a refund QR code so I can return her knock off crystals for her to get a credit but asked for her to send me the real crystals that are approved by Regency. To no surprise, she has since ghosted me. This journey with my fireplaces and Lumos has spanned a very long time now and even after all that has happened I was not going to post a negative review but after this crystal episode, I finally felt compelled to tell other customers about my horrible experience with them. For anyone thinking of buying anything from Lumos - DON'T !!! I REGRET ever using Lumos to buy my fireplaces and would NEVER EVER recommend anyone to them for anything. Shame on Regency for allowing a business like this to sell their products with no recourse for customers.