Very happy with repair on our Honda Lawn mower and brought 2nd one in to have checked out.read more

One star was the lowest rating I could give to initiate this review!…read moreThey deserve a zero!! Please refrain from going through the disappointment! So many years of excellent service and customer relations. Hopefully enough folks do some research and seek out another location!

Not sure how this place has 5 star reviews. I messaged his site about my mower that ran, but the…read moreblade didn't spin. He showed up to our first appointment over 2 hours late and did a 4-6 minute diagnosis on it and said he'd contact me in the next day or two to let me know when he could fix it. I said it ran last time I used it, the transmission ran, the blade just wouldn't spin and that's all I knew. A week went by and nothing, I was about to move on then, but he called and we set up an appointment the next week. He was 2 and a half hours late to that appointment too. Before he came the day before, I asked if he had any idea how much it would be and all he would say was "Cheap as possible" I know service can't give you a direct quote because things pop up, but he could at least say the cable is x dollars, my hourly rate is x, it will take x time so anything more will be above that. This is where I started to get the scammy vibes. It's a 10 year old mover so he suggested I change the belt so I said go ahead. He asked if I had a covered area, I have a completely covered patio in the back so I said yeah. Never asked if it was in the front or the back. He starts replacing the broken cable and realizes he has the wrong cable so he needs to go get a new one. Comes back, puts the cable on, then says, oh that's not the right blade so I got a new one for you. I knew the blade that I put on it was the exact same blade that came off it, I bought the mower new from Home Depot, got the new blade from Home Depot, The blade literally says that it's for my model lawnmower in the title on their website. It was the right blade. His was a totally different shape. He said it would be $25 more so I just said whatever. Then some time goes by and I see him taking the carbs off and pulling the air filter, messing with the oil so I start wondering is this going to cost me so I went out and asked him why he was doing all this extra work? He just assumed he was going to do whatever he wanted. Yes my air filter is dirty as hell, it's a 10 year old mower. But it ran. So we have a disagreement there, he says "I just like to do thorough work." I said I didn't ask for any of this, I just wanted the blade to spin. So he seems pretty butthurt at that point, comes to the door and says how about $200? At that point I just wanted it to be done so I agreed that I would pay him $200. He works some more, He says he's done. I go out to pay him, give him cash as he's writing my invoice. He's about to send it and says "Why don't you try to start it up" so I do and I couldn't even pull the cord it was so tight. He flips it over and is like oh damn, theres another belt in there that's all twisted up and destroyed I didn't see. At that point he calls Toro and reserves another belt and says he'll be back next Monday to fix it. Later that day he calls me and says he's sorry and that he'll fix it to make it right but I'm going to have to pay $30 for the new belt. I agreed to pay $30. Monday comes and goes, he doesn't show. No call, nothing. More time goes by and he calls me later in the week or the next week asking if I will be around on Wednesday. I tell him I'm only around on Mondays unless it's after 5, so he says can you leave it out. I tell him it's always out and that he can get to it in my backyard anytime. He says he'll be there Wednesday to fix it. Doesn't show. Doesn't call. I call him on Monday and he says he got the part on Saturday (What happened to the next day when he fixed it or last Wednesday when he was supposed to be there) and he would be here later Monday or first thing on Tuesday. Didn't show, didn't call. Wednesday I was about to call him and he calls and says I'll be there in a little while to get it done. Doesn't show. I was writing him a text to ask for a partial refund and to go our separate ways if he doesn't want to do it when he calls. This time I'm questioning why he would treat a customer like this. He's coming up with all the times and dates he guarantees he's going to be there and flaking out. He says it's raining and I don't have a covered area. A mobile lawnmower repairman in Vanouver, WA that doesn't have a plan for rain. I said I have a fully covered back patio which is 15 feet from my driveway and he says he would be too far away from his tools. I tell him this is the last time I'm giving him a chance to show up or I'm just calling it off. He agrees. He calls me at 6:45 this morning and tells me after reflecting on our conversation last night, he's gonna have to charge me more to put the belt on. I say how much again, he says as cheap as possible. I told him that wasn't good enough and he says $60. So I again let him know how I felt about him flaking 5 or 6 times, which he says he didn't flake. That this is a terrible way to run a business and forget it, I'll just buy a new mower. He then says I'll just refund you all your money, He'll send me a check in the mail cause I'm a piece of sh*t and hung up on me.

David did a great job servicing my John Deere ride on mower. Upon completion he gave me…read morerecommendations for service items I may need in the near future. The mower works great again. You may need to send reminder texts to prompt communication but his service is worth it.

I have written a review in the past about how wonderful this company, Tom & wife Victoria are, but…read moremore recent events have lead me to once again tell everyone how AMAZING this company is. This year my lawnmower developed a significant leak. I had Tom out to do a yearly maintenance, address the leak and the starter pull string because it kept getting caught up on something. All repairs were done everything working much better... but the oil was still leaking. He replaced the Camshaft seal FREE OF CHARGE and said to let him know if it continues to be a problem. It did still continue to leak. It was a bad seal, so he replaced the camshaft seal with another new one again, at no extra charge. IF YOU WANT OLD SCHOOL DOWNRIGHT AMAZING CUSTOMER SERVICE AND ETHICS THEN LOOK NO FURTHER!! Next time you need repair done right... Give them a call. They come to your home so you don't have to load it up and drag it to a facility only to go back another day and retrieve it, Tom is your answer. Thanks Tom & Victoria

Completed online form for service requested (engine siezed) and was emailed appt times following…read moreday. They were able to come 2 days earlier! Great value for emergency repair. I appreciate the ongoing communication.

Exceptional work, professional, knowledgeable, trustworthy & reasonably priced. He provides written…read moreestimates & provided me with pickup and delivery.

Brought in frozen hedge trimmer that others recommended I just pitch, but he got it working within…read morehours after a teardown of the engine. No smoke. Runs like a champ. He fee was VERY reasonable considering what he did.

Thank you Ted for repairing my weed whacker and for patiently explaining how the parts fit together…read morefor future reference. I appreciate your time and great service, and will I highly recommend your shop to others.

My Stihl chainsaw wouldn't start after a couple of days of pulling the rope and checking for spark,…read moreetc., so this morning I took it in to Camas Power Equipment to see about having it serviced, as I was at the point of giving up. I brought it in and showed it to Ted who said your trouble is it's flooded. He said just a minute and I swear in less than 20 seconds I heard a chainsaw start. I thought it couldn't be mine so when he came back and said ok, it's ready, I was amazed. He literally fixed it that fast! I asked him what I owed and he said no charge! And this was after he showed me how to avoid this problem in the future. It seems that great customer service is still available at Camas Power Equipment....

These guys are knowledgeable and so kind. This place has everything. Give it a try! So glad I did…read moreand I hope you have the same experience.

The only place to go for bolts or in our case, roofing screws. Great value, knowledge and stock…read morethat cannot be beat in our local area. The Pro's know to go here.

Troy is one of the best humans! He knows his customers by name, remembers what you regularly buy,…read moreand is literally running to get things done. Troy's whole family works there at different times in different capacities and it feels good to support a local, family business. His prices are cheaper than Wilco/Coastal and he has lots of choices of hay that is superior in quality.

Folks are so helpful and pleasant, even in the most miserably wet weather. Good local hay for our…read morehorses.

I've been to this location several times and would highly recommend it for repair of your sewing…read moremachine. The service is fast and they do a really good job. I've dropped two machines off and been pleased both times. Obviously, I'm not the only one who thinks they do a good job because they do a lot of machines. However, if you are in a hurry to get your machine fixed and out the door, you can always pay for a "rush" service. That's what I did and in about 3 or 4 days, my machines were ready for pickup. Employees are nice and very knowledgeable. I would definitely recommend Norm's.

Norms has been helping me for years. He always knows how…read moreto fix my vacuum and my sewing machine. He's very personable .