Brought in my Shinola watch and they made the adjustments while I waited. Quick, easy, professional service, and a fun experience. Highly recommend! read more

The Clockworks - Shinola watch - Watch Repair Near Me - Richmond, Virginia

very nice owner who is a master watch and clocks man. fixed two things wrong with my watch in 5 minutes. Only takes cash and you are paying for his speed and knowledge. read more

Rather expensive for watch batteries but you're buying more than the service alone. You're buying Jim Ahmed, the proprietor, worth the experience alone. read more

I took six watches here to just have a battery installed. I've done this many times over the years. The price that he quoted me per watch was more than double of what anybody else charges. The other part that was disturbing to me is going inside of the store is a disaster. I could barely stand to be in there. I found another nearby place that was excellent and it was less than half of what I was quoted per watch. read more

I was given a charming vintage Caravelle/Bulova watch and immediately one of the pins for the wristband broke. I read reviews of local watch repair shops and decided that Clockworks was good for my small repair - but I felt a little bit bad taking a wristband repair to someone so skilled in actual watch and clock repair, but I made the right decision. Mr. Achmet had the right tool to replace the pin - and two other people came in with similar repair requests while I was waiting. My wrists are very thin so he removed some of the links. I noticed when he told the other customers what he was going to do, he made sure the links were evenly balanced. It fits well now. This was technically not a watch repair but rather a wristband repair, while I was waiting I realized what a wonderful resource this little shop is. I will be returning. read more

The Clockworks - Caravelle/Bulova vintage wristwatch - Watch Repair Near Me - Richmond, Virginia

I brought in an old Seiko that I bought for 10 Euros in Berlin that wasn't working. The Clockworks replaced the battery in moments, let me watch the process and used a top notch battery..all for a great price. Super interesting shop and very knowledgeable, passionate owner. read more

HIGHLY recommend this place-- writing this review a bit late but i had originally gone to fast fix in short pump for my broken watch and was quoted $75+ to fix it, plus it would have taken a few days at the very least! when i got to the clockworks, Jim, the owner was so kind and helpful, fixed my watch right away and even showed me how he did it, and for forty dollars less than the other place was quoting me. if i ever have any problems with my watch again, i'll definitely be going back here. Update: Third time coming here, Jim fixed & replaced the battery in my grandads 25+ year old watch! Was in and out in about 10-15 minutes. I will never go anywhere else for repairs/battery replacement, or anything watch or clock related!! Thank you Jim!!! read more

The Clockworks - Watch Repair Near Me - Richmond, Virginia

Make sure you call before you go to verify he's open. Parking is behind the building. Also, no matter what he says on the phone, he doesn't work on pocket watches. Maybe he works on wall clocks. That said, I would recommend this as a final option, not a first stop for anything you care about. There isn't enough room inside for more than one person at a time and it looks like a scrap heap of parts. Again, your mileage may vary. read more

Mr. Ahmed has genuine passion for his craft and showed empathy for my late Uncle's watch while diagnosing and repairing it. His experience and knowledge are evident, and I would recommend anyone to stop in for help with their time piece! Thanks again. read more

The Clockworks - CCCP Heritage watch - Watch Repair Near Me - Richmond, Virginia

What a unique shop! Every nook and cranny has something interesting to see. The owner changed the battery in my wristwatch while I waited. I wish I had more time to stay and chat as I'm sure he has interesting stories. read more

Mr. Ahmed joyfully repaired 3 precious watches with the capability of somebody who has been in the business of watch servicing for over 40 years. For the SEIKO 5, he actually crafted a small piece to repair the band. This is something that another watchmaker claimed was not possible. He also worked to service a precious 1930s heirloom - Lord Elgin - that I would be hesitant to drop off with any service person. It's clear why Mr. Ahmed is a world renowned watchmaker. read more

The Clockworks - Watch Repair Near Me - Richmond, Virginia

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Quality, value, service and personality. I came in right before closing time to drop off my Breitling to get the battery replaced and Jim did it on the spot instead and delighted in showing me the intricate process. He's the best. read more

The Clockworks - Breitling with new battery! - Watch Repair Near Me - Richmond, Virginia

I have a Seth Thomas antique clock that could not keep time, and the gong was not working. Repair was great it is working like new. Very professional, knowledgeable and helpful. He showed me how to properly use and care for the clock. I highly recommend this place. read more

This is my second time going to see Mr.Ahmed I purchased a clock which he had at a very reasonable price he took the time to clean it and he showed me exactly what he was doing I actually learned alot from him he takes pride in his work pure craftsman read more

The Clockworks - Watch Repair Near Me - Richmond, Virginia

he is very wise in fixing clocks and watches. It took him 5 minutes to fix my watch and for a good price.

Went in for a new battery for my Cartier watch and was quoted $65, which seemed expensive, but okay. He only accepts cash so I told him I was going to the ATM, but he told me I needed to watch him so I could see what he was doing. To be polite, I did. It took about 15 minutes in all and then he told be because he had to adjust the gasket (which took about 2 minutes) it would another $20 - so $85 total. I told him I didn't feel that was fair, as the gasket should be part of the service. He got very angry and told me he didn't need my business and to go somewhere else next time. It was a very jarring experience. And yes, he tells everyone who comes in that he is the "best watch repair in the world" according to Google and asks for your Google review. Oh, and a Google search revealed that Cartier would only charge me $46 to replace the battery AND the gasket! read more

The owner here is so kind. Works quickly and efficiently, beware they are cash or check only.

I brought my Shinola watch in today because it wasn't working and when Jim looked at it he immediately recognizers that someone else had been replacing the battery prior. He pointed out that the screws were loose and therefore dirt had gotten into the mechanics of the watch. There weee also fingerprints on the back of the dial and som minor rust. He cleaned it and tightened the battery holder, which was also loose. All of these could have led to larger issues. I would recommend not going to any of the fast fix places in the west end and just go to Clockworks. read more

The Clockworks - Shinola - Watch Repair Near Me - Richmond, Virginia

Another quality job by Clockworks! This is my second time there. What a nice gentleman and professional. Don't let the clutter scare you away. read more

The Clockworks - Watch Repair Near Me - Richmond, Virginia

The Saturday before my husband's birthday, the owner of clockworks was incredibly kind and helpful. I called at the last minute, and he agreed to fix the watch I brought, as the store was closing, showing me the new battery as he installed it. It was clear the watch will work welll, and the price was affordable. read more

Clockworks owner is very professional. He was very thoughtful in reaching out to us to make sure the clock was running well and that we were happy. He gave us a 90 day warranty. We had a wall clock made in Holland to be repaired. We love our clock . Thank you clockworks! Quality work! Emma read more

Rated best in the world!!! Amaxing person and super honest !! been in business for 40 years!

Went in for a replacement battery on my tag heuer. He replaced the battery quickly. Fair price, considering other jewelry stores told me I had to ship it to the company to have it replaced. Great job. Would recommend. read more

The Clockworks - Tag Heuer Indy 500 - Watch Repair Near Me - Richmond, Virginia

He's simply amazing. Precision, patience, quality and understanding. He did a few adjustments to my Patek Philippe Nautilus 5712 and he's next going to service my Daytona. Amazing man with high integrity for his craftsmanship! read more

The Clockworks - Patek Philippe Nautilus 5712 - Watch Repair Near Me - Richmond, Virginia

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Very efficient and helpful in replacing a watch battery and sizing my new watch. Less than 20 min for both! Great experience!

Friendly shop owner who according to Google is the best watch repairman. This is an opportunity to work with a craftsman with 40 years of experience. read more

Truly blessed! Best expert in the country! Jim Ahmed is so professional with deep knowledge and experience servicing grandfather clocks. We had a family grandfather clock delivered by a professional mover, but it did not work when they left. It is a trend timepiece by Sligh purchased in 1985 style number 0919-1-MH. We were so lucky to have found Jim to make a house call. He arrived on time and began working on servicing our grandfather clock. He properly removed the clock, movement and mechanism, took it apart, lubricated thoroughly then reassembled and balanced the foot casters. Over the years it had never been properly serviced and showed lots of wear. Thank you for taking such good care of our clock. read more

The Clockworks - Watch Repair Near Me - Richmond, Virginia

Jim is the man! Clearly, he is knowledgeable and he loves what he does. He replaced our son's watch battery while we waited and entertained us with stories about his forty years of being in business. read more

Professional and amazing detail to craft. My watch needed links removed. Not only did he have the correct pins. The watch was even and well balanced upon completion. Second time coming. Never disappointed read more

Ahmed is a professional and was able to fit my watch expertly to my wrist. He removed 4 links and it only took him 2 minutes. Reasonably priced and great service. The shop has a very cool vibe with lots of clocks of every variety hanging all over the walls. The shop has been in business for over 35 years -- I have attached a cool article from the local paper detailing his business. I highly recommend and will be back in the future. Cash or check only. read more

The Clockworks - Watch Repair Near Me - Richmond, Virginia

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I would like to take this opportunity to leave a review of my experience today 08/19/2024 with Mr. Jim Ahmed, owner of The Clock works at 5613 Patterson Ave. In December of 2019 my wife gifted me an Invicta time piece. This watch is very special to me. I have other watches but never a Invicta. I wore it three times. I initially was told that it was self winding, eventually the watch stopped working. The truth of the matter, it ran on a battery. That's when my difficulty began. For several years the watch rested it its yellow box. This was about to change. For the past few months, I started by mission to have the batter replaced. I went to numerous places with no resolve of having the battery replaced. For the sake of this review I will not name the businesses. Today 08/19/2024, my watch is now working. Thanks to the skilled and talented Mr J Ahmed Today is my wife's birthdays and I decided that today would be the day I have the timepiece working. I suggested to my wife that Tyson's Corner would be a stop to make on our outing. She replied. Is there a place closer. I immediately went to Google search typed in the word Invicta repair and Mr Ahmad establishment displayed in the search. Today at 4pm, after shopping with my wife for her birthday present. We put in the address of The Clockworks. As we drove the sky started to get dark and shortly after the torrential downpour began and lasted until I arrived at 5316 Patterson Ave. Once inside the store, I was greeted by Mr Ahmed. I asked if he could replace the batter in my watch. He said he could and I could watch him replace the battery. Wow. Never did anyone offer that opportunity. Mr Ahmed worked feverishly to open the back of the watch with out damaging the finish. Because of the size of the watch and the fact that the back of the watch had never been removed, Mr Ahmed attempted and was successful in removing the back of the watch. He explained every detail as he meticulously maneuvered to accomplish the task at hand. Not only did I get the battery replaced, I also received an education. Mr Ahmed did what no one else could do. I appreciate you and your skillful craftsmanship. Thanks you made my day. read more

The Clockworks - Back of Invicta watch - Watch Repair Near Me - Richmond, Virginia

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Prompt and expert service while we waited in the shop. Mr. Ahmed gave very useful information about our recently acquired vintage watches, changed several batteries, adjusted watchbands, and demonstrated how he did so. He was very courteous and I am planning to be a repeat customer. read more

Adjusted my stretch band on a 1953 gruen precision watch in less than 5 minutes. Fits perfectly. Great and speedy service. That's why he's rated the best in the world. read more

The Clockworks - Gruen watch - Watch Repair Near Me - Richmond, Virginia

Took this clock to Mr. Ahmed for repairs. It hadn't been working in years and didn't want to get rid of it. Purchased it from The Bombay Store about 17+ years ago. He did a great job, he fixed both sides and its running like new! He was very nice and you can feel the sincerity in his conversation! read more

The Clockworks - Second side. - Watch Repair Near Me - Richmond, Virginia

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I was traveling from California and recently purchased a Solar Sieko watch. He was able to not only replace the specific battery - he even centered my watch with an extra link. So appreciative he was able to do this on a lunch break too! read more

This was a great shop! The owner was friendly as can be and helped me get my watch back in working order. He let me into his shop and showed me how to repair it as well. It was a quick fix and I would reccomend this to anyone read more

Mr. Ahmed is the best i trust him with my watch needs‼ I had two watches fixed. Mr. Ahmed is very skilled in what he does!!! read more

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This gentleman knows his stuff! His prices are fair, he is honest about what to expect and also gave me some education. The Best!

This was the perfect place for me to bring my late father-in-laws Omega watch, and my late mother-in-laws Girard Perregaux wristwatch. Jim has an obvious passion for timepieces and his prices are very reasonable and the turn around was very quick. His shop is charming, unusual and has an old world feel. I'm glad I found him. There's no better place to bring your quality time pieces. read more

if you own a clock of value, sentimental or antique I highly recommend the Clockworks on Patterson. we have a "hall clock" that's about 100 years old and we had to get it serviced every couple of years. it chimes on the quarter hour and has three melodies to choose from. there was a period where I was simply tired of getting it fixed and just the clock function operate. Then I got in touch with Mr Jim at clockworks and with his magic touch... it's been good as new for the past 6 years. I would highly recommend him if you are in need of some repair work. read more