Crown Jewelers was discovered by my daughter when she moved to Staunton. She recommended that my…read moresignificant other and I check them out when we came to visit. We did and had a grand time picking out the engagement and wedding rings. It took several weeks for the rings to arrive in Georgia but so worth the wait. The rings were beautifully crafted and fit perfectly. Thank you Jason and his staff so very much!

Upon discovering this store I fell in love with the collection of this jewelry shop. Wonderful…read moreowner and staff welcomed me and helped me look and find something to take home. Recommend to check out and find your one of a kind piece! Two thumbs up!

There are not too many jewelry repair shops in the Harrisonburg, VA area…read more I chose Zafiro Jewelry because they are very efficient and you don't have to wait for weeks for your repair. I have had several rings either re-sized or repaired and the outcome is beautiful.

Zafiro did a fine job repairing my jewelry. They were a bit negative and told me the rest of it…read morewould fall apart - it hasn't (knock on wood) and I wear the piece daily. The three stars is for their policy of putting repair items up for sale if customers don't pick them up on within three weeks. It's in the fine print (which admittedly I did not read) and they called me to remind and warn me which I greatly appreciate, but I have not heard of such a policy. Perhaps it's customary here? I'm busy and forgetful so policies like that don't work for me. I found another place in town that I like and is much more relaxed about picking up pieces.

Best jewelry store in Roanoke. Not only are they knowledgeable but provide great customer service.read more

From the owner: Jewelry Connection provides engagement rings, wedding bands, watches, and diamonds to the Roanoke,…read moreVA area.

Unfortunately, I did not have a good experience with Andrew Minton Jewelers. I brought in a pair…read moreof earrings in early April that I wanted converted from studs to dangle earrings. I was told that the dangle earring backs would need to be ordered, but that it shouldn't take long. When I didn't hear anything back for 2 weeks, I called and was told that it would be done shortly. After another 2 weeks, I called again and was told that the earring backs were backordered and wouldn't be available for 3 more weeks. Why couldn't someone call me to let me know? A customer shouldn't have to keep calling. When another week went by, with no update, I called again and talked to Andrew Minton who told me that he would get back to me. The next day, a woman who identified herself with the last name of Minton told me that the earrings were ready for pickup. I came today (June 9) to pick them up only to see that the earrings were not worked on at all. When I asked why I had been called and told they were ready, the young woman (who initially waited on me in April) went back to talk to the jeweler. During this time, a female employee came up to the counter and was working on a computer. She saw the earring back that was to be worked on for my earrings on the counter and promptly put her finger in her mouth to pick up the earring back to give to Andrew Minton. When the young woman came back, I was told that the reason they told me that my earrings were ready (when they weren't) is that my order had been placed in the wrong box. It seemed like a very poor excuse. I remarked on the unsanitary practice of picking up earring backs with spit on one's finger, only to be met with a testy remark from the woman who did it, saying that all jewelry is cleaned before it's given to the customer. Regardless, what this woman did was simply unsanitary and frankly, gross. Adults in a retail setting don't need to spit on their fingers to pick up items. During this exchange with the two employees, the owner, Andrew Minton, was sitting within earshot and never once came over to say anything to me -- a customer who waited 2 months for earrings that were never worked on. I took my earrings back and will take them to another jeweler. Customer service at Andrew Minton Jewelers is poor and unprofessional.

Came in for a necklace repair. Staff spent time explaining options and were quite honest about how…read morelong it would take to do and what the options were. They completed it within their quoted timeline. Lots of staff there to help out. Parking is for shopping center so not hard to find a spot. Will be going back for future repairs.

Mike is an expert horologist Who focuses on Rolexes but is able to service a wide variety of…read morewatches. He is very experienced, reliable and well priced. It's hard to find an expert in this business and Mike is one of them. Here's a picture of my Meistersinger that he totally reconditioned and it runs like a top!

From the owner: watch repair At…read moreTime-MD LLC, we take pride in providing the highest quality of work on clients timepieces since 1982. Located in Midlothian Virginia, we service modern timepieces ranging from vintage all the way to water resistant testing. Call us today, we look forward to earning your business.

Just called this business after hours on a Saturday and to my surprise the owner answered. He…read moredirected me to a way to get my low end watch strap cheaper than he would be able to do. Nice to deal with an real nice human.

This gentleman turned out to me the most honest Watch Guy I've taken my Accutron to three different…read moreplaces one place one at $850 to fix it cause it's a very sentimental gold watch that my father gave me when I was 18 years old so I made an appointment with Randy and he looked at it and went into his office and came back 20 minutes later saying the issue was the hands were touching which he adjusted and actually painted the error red like it was supposed to have been painted originally and the biggest surprise was he didn't even charge before and we're not take any money first thing I did was call my mom and she was totally elated and it's very hard to find honest people these days actually almost impossible I even offer him expensive bottle of scotch or cigars he said he doesn't drink the smoke very impressed regards George

Went in for a watch battery but browsed the cases as well. Lovely Estate selection & good quality…read more I would recommend this store

A+++ Kelvin is versatile. Helped me with an engagement ring. Decided to go with a vvs princess…read morecut (whatever that is). Looks nice tho.

Brought in my Shinola watch and they made the adjustments while I waited. Quick, easy, professional…read moreservice, and a fun experience. Highly recommend!

Rather expensive for watch batteries but you're buying more than the service alone. You're buying…read moreJim Ahmed, the proprietor, worth the experience alone.

Came promptly. Knowledgeable. Explained why my clock was not worth fixing and recommended antique…read morestores to look for replacement.

Abraham should be recognized as a master craftsman with deep knowledge of antique, grandfather and…read morewall clocks. He can get clocks restored to perfect running condition. Friendly, professional and patient service. Takes time to educate homeowners on maintenance and winding. Realistic time lines provided for complex,detailed work. Highly recommended.