I'm trying to return an item that I purchased less that 24 hours ago. I contacted the shop to…read moreensure they were open before driving there. I spoke with the shop owner and informed her that I was seeking a return because my husband was not happy with the dress I picked out for our daughter. The owner refused to return the item, she stated they don't do returns. I expressed to her that her receipt says return within 7 business days. She refused to honor that return policy. I will be filing a consumer report and dispute with my bank.

I'm impressed by the shear selection.I would recommend c.m. to all friends and familyread more

If I could give this place 0 stars I would . Atleast 7 workers up front 11 registers and only one…read moreworker working the register as I'm writing this the lady behind me even said yeah what's going on I said girl I'm writing a review right now . Don't come to this one go to another one if you're reading this . And than even if the lost prevention is watching them ring you up they'll still ask to see the receipt and to look in your bag even if it's just 1 item before you can even exit the store . Yeah no miss this one

I was just in the store and had been there a while, had a few things to purchase, and wasn't…read morefinished shopping. I went to the ladies room and it was closed... Siting Covid as the issue from the guy in front and the girl at the dressing rooms said the manager doesn't want them open. Lazy management is my conclusion.

Horrible customer service today January 20, 2026 at around 9:30pm at the self pay center…read more I am grabbing something I clearly couldn't reach from my cart when the employee working during that shift says to me to MOVE. I didn't want to say something back because it would have gotten very ugly so instead I thought to myself she must be having a bad day or not be liking her job. As I was done I had a lady with her daughter in front of me blocking my way out when the same employee tells them "excuse me." This is not ok and maybe because I am a Latina she thought she could be this rude and absolutely not. Next time she will be embarrassed publicly.

Why are your bathrooms disgusting 24/7? There hasn't been one time I've visited this store and this…read morehasn't been taken care of. For the prices you guys have, it doesn't match cleanliness whatsoever.

Where do I even start with this location?! It's a mess from when you first walk in. In every…read moresection there's items on the floor making it hard to maneuver with a cart. The aisles are so small and crowded making it hard to navigate and impossible if there's another cart or person in the aisle. There are some great finds but it's rare or hard to find. Many of the merchandise is scattered throughout the store in random areas. Some of the staff are friendly while others won't even say a word to you. The line is also long and they have 1-2 cashiers. I don't think I'll come back to this location.

this is by far my favorite dds and today they really came thru! I lost my phone and went thru the…read morewhole store trying to find it. the female security lady found it wish I would've gotten her name. Truly a lifesaver! One of the employees offered to call my phone but made me feel as of though I was a burden for asking.

THE MALL NEEDS TO DEAL WITH DRAG RACING AT NIGHT.. Mercado De Los Cielos side. the security isnt…read morepaying attention. its virtually every other day. THAT BEING SAID, I see that most of the negative reviews are from a bunch of racist white people bringing up the mexican presence.. MORE OUT OF ARIZONA BECAUSE THIS WAS MEXICO AND THEY WERE HERE FIRST AND NEVER LEFT. they didnt cross the border, the border crossed THEM. If you dislike a mexican market? go away. If you feel "unsafe" when you see mexicans? GO AWAY. if youre offended by people who speak spanish and youre in ARIZONA? Move to canada. Your lord and savior Trump would hire you to take your mexican hatred and abuse them while wearing an ICE uniform. try that. No hood and burning cross required.

Such a cool visit. I felt like I time-traveled back to the late 90s--such a nice experience. Lots…read moreof stores. Dressy dress stores! A carousel. Lots for kids to Di! Check it out some time.

Sat in the line, waiting for a oil change for 45 minutes only for the guy to finally come out to me…read moreand tell me that they didn't have my oil. I was very dissatisfied with the customer service.

This parking lot is usually always packed. The self-checkout registers make it all worth it though…read more They usually have lots of things in stock so it is usually relatively reliable. The staff are typically good too.

There have been SEVERAL times I have been shopping there and there are NO BATHROOMS available. The…read morepeople are RUDE when you ask. If you have health issues I advise not to go there. Actually the only place with bathrooms around 75 and Thomas is el super. Go figure. Less than one star

Came in to pass some time as we wait to meet family for dinner. As soon as we walked in, I watched…read moresomeone run out of the store with a pile of clothes and heard the alarms go off, but no one even seemed to notice. The store is huge, but I had zero luck finding anything. I tried looking for work pants specifically, and women's clothing seems to be divided into petite or plus size- no in between. I am on the taller side and didn't have any luck. Would've loved to see better options for us taller ladies, but that seems to be the common theme at most stores. This store is disorganized and it's hard to find anything.

They have signs displayed with incorrect deals & act like you don't know how to read signs when you…read moreexplain the sign is misleading & they mis charge you even though the sign says it should be a certain price. lol. The little girls who work here have bad attitude & I definitely won't be returning back to this location. The Avondale one is way better def don't recommend this location.

Amazing store (51st & Indian School) with so many options , but CRAPPY customer service…read more I bought a pair of boots that i decided I wanted to return the next day. (Only time they were worn was when I tried them on at the store) I walked up to an employee to explain my situation & let her know that when I bought the boots, the lady never gave me a receipt. I was told I can probably get store credit or exchange them for a different pair of shoes. Anyway, I stood there for a good 15 min before for someone finally came back & took my boots. They examined them & told me they were NOT exchangeable nor was able to get store credit because they were "used" & had a LITTLE dirt on the bottom of the shoe. Which obviously it's going to have because I had to try them on to see if they fit me? I asked to speak to a manager & it turned out to be the same lady who rang me up for the boots. They were NOT torn, ripped, scratched, nor damaged, so I was very confused as to why i was unable to get the service I came for. I think her name was YANELIor something like that. (Hispanic lady) I'm very disappointed I could not get my money back & all the girls weren't very helpful, except one in particular who remained professional the whole time, but I forgot to ask what her name was. But Just a heads up for any newbies shopping at this location. It was my first time at BBB Fashion, but sadly had a Poor experience.