I'm trying to return an item that I purchased less that 24 hours ago. I contacted the shop to…read moreensure they were open before driving there. I spoke with the shop owner and informed her that I was seeking a return because my husband was not happy with the dress I picked out for our daughter. The owner refused to return the item, she stated they don't do returns. I expressed to her that her receipt says return within 7 business days. She refused to honor that return policy. I will be filing a consumer report and dispute with my bank.

I'm impressed by the shear selection.I would recommend c.m. to all friends and familyread more

As it is, I'm generally a big fan of Ross. Maybe I just came to this location after they restocked…read moretheir inventory, but nevertheless, the store was packed with merchandise. I scored a classy pair of Calvin Klein dress shoes, some stellar kitchenware, and some mesh pants for running. I was disappointed to see that the selection for their ties and dress shirts were pretty bare, but I was satisfied enough with what I found that I'd return again. On a side note, as noted on Yelp, I don't think that a ROSS location exists across the street at 7333 W Thomas Road. If one does, it is really hard to find! So, just head to this one if you are near Desert Sky Mall. Also, watch out for beggars in the parking lot. I had a guy quickly approach my car as I parked it and was about the get out of my car. I locked my doors as a precaution (who knows if he had a gun and wanted my car) and had to relocate before going in to the store.

This place never has anything worth going in here for. Everything is typically picked over and…read moreoverpriced. The system they have in place to check your receipt as you exit is so tacky and a waste of time. The cashiers don't really want to work and it's just an overall waste of a store. Definitely need a revamp.

I only have one complaint I was very happy coming here to…read moreshop While there was still a Pizza Hut at this location.... Starbucks took its spot.... I don't like it...

Horrible customer service today January 20, 2026 at around 9:30pm at the self pay center…read more I am grabbing something I clearly couldn't reach from my cart when the employee working during that shift says to me to MOVE. I didn't want to say something back because it would have gotten very ugly so instead I thought to myself she must be having a bad day or not be liking her job. As I was done I had a lady with her daughter in front of me blocking my way out when the same employee tells them "excuse me." This is not ok and maybe because I am a Latina she thought she could be this rude and absolutely not. Next time she will be embarrassed publicly.

Where do I even start with this location?! It's a mess from when you first walk in. In every…read moresection there's items on the floor making it hard to maneuver with a cart. The aisles are so small and crowded making it hard to navigate and impossible if there's another cart or person in the aisle. There are some great finds but it's rare or hard to find. Many of the merchandise is scattered throughout the store in random areas. Some of the staff are friendly while others won't even say a word to you. The line is also long and they have 1-2 cashiers. I don't think I'll come back to this location.

this is by far my favorite dds and today they really came thru! I lost my phone and went thru the…read morewhole store trying to find it. the female security lady found it wish I would've gotten her name. Truly a lifesaver! One of the employees offered to call my phone but made me feel as of though I was a burden for asking.

This mall isn't too big but I like the stores they have. I get all my heels and dresses for big…read moreevents here, needless to say I make the drive for the good prices. Customer service is always good, I have never been treated poorly in ANY of the stores. The mercado area has piñatas, pets, jewelry, phone fixing honestly everything you need is just in that little area I love it !

Such a cool visit. I felt like I time-traveled back to the late 90s--such a nice experience. Lots…read moreof stores. Dressy dress stores! A carousel. Lots for kids to Di! Check it out some time.

I would like to take a moment to thank Alex, the cashier who helped me this morning. He was…read moreincredibly friendly, kind, fast, and efficient, and he made my shopping experience really pleasant and comfortable. Thank you, Alex! It truly seems like you love what you do, and that positive attitude makes a difference. I really appreciated your excellent customer service and the kindness you showed me. Walmart is lucky to have someone like you!

Walked into Walmart yesterday to do some grocery shopping and I could not have had a more pleasant…read moreexperience at this location. All the produce was very fresh and they had a great selection of meat. The customer service there is top notch. I had some trouble finding dog food, but a nice young lady named Sofi was very polite and kind and walked me over to it even though she looked busy! Also not to mention they have great prices. Love this location and I will be shopping here more often!

There have been SEVERAL times I have been shopping there and there are NO BATHROOMS available. The…read morepeople are RUDE when you ask. If you have health issues I advise not to go there. Actually the only place with bathrooms around 75 and Thomas is el super. Go figure. Less than one star

Came in to pass some time as we wait to meet family for dinner. As soon as we walked in, I watched…read moresomeone run out of the store with a pile of clothes and heard the alarms go off, but no one even seemed to notice. The store is huge, but I had zero luck finding anything. I tried looking for work pants specifically, and women's clothing seems to be divided into petite or plus size- no in between. I am on the taller side and didn't have any luck. Would've loved to see better options for us taller ladies, but that seems to be the common theme at most stores. This store is disorganized and it's hard to find anything.

They have signs displayed with incorrect deals & act like you don't know how to read signs when you…read moreexplain the sign is misleading & they mis charge you even though the sign says it should be a certain price. lol. The little girls who work here have bad attitude & I definitely won't be returning back to this location. The Avondale one is way better def don't recommend this location.

Amazing store (51st & Indian School) with so many options , but CRAPPY customer service…read more I bought a pair of boots that i decided I wanted to return the next day. (Only time they were worn was when I tried them on at the store) I walked up to an employee to explain my situation & let her know that when I bought the boots, the lady never gave me a receipt. I was told I can probably get store credit or exchange them for a different pair of shoes. Anyway, I stood there for a good 15 min before for someone finally came back & took my boots. They examined them & told me they were NOT exchangeable nor was able to get store credit because they were "used" & had a LITTLE dirt on the bottom of the shoe. Which obviously it's going to have because I had to try them on to see if they fit me? I asked to speak to a manager & it turned out to be the same lady who rang me up for the boots. They were NOT torn, ripped, scratched, nor damaged, so I was very confused as to why i was unable to get the service I came for. I think her name was YANELIor something like that. (Hispanic lady) I'm very disappointed I could not get my money back & all the girls weren't very helpful, except one in particular who remained professional the whole time, but I forgot to ask what her name was. But Just a heads up for any newbies shopping at this location. It was my first time at BBB Fashion, but sadly had a Poor experience.