I am not sure if this is true of all locations of Floor & Decor, but the employees at the Tolleson…read morelocation are top notch. If you are looking for help designing, Alicia has got a great eye for tile combinations. She was incredibly patient in helping me match existing tile, and came up with a spectacular solution to my problem. Unfotunately the contractor I selected (not through Floor & Decor) did a dreadful job on the installation. Several employees have been extremely helpful as I have picked up tools and removers to clean up the mess. I will be using one of their contractors to complete the work. Cannot say enough good things about this store. Will return with the ending to the story.

Thank you, Alejandro and Jose, for the excellent customer service! They were both very patient,…read morefriendly, and helpful throughout my visit. They took the time to answer all of my questions and made the whole shopping experience easy and stress-free. I really appreciate their professionalism and kindness. Thank you for going above and beyond!

Enrique the manger was super helpful and kind. He helped us sort out delivery issues and provided…read morerecommendations. He was able to answer all our questions about previous purchases and made us laugh. - Just go and ask for Enrique because it's rare to find that type of customer service these days. IYKYK Olivas Family

--- **Extremely…read moreDisappointed with Customer Service and Warranty Support** We had a new recliner delivered on August 30. Just two weeks later, on September 14, the motor that controls the recline function failed. The chair would go up, but it would no longer go down. My first frustration was that I couldn't reach a live person and was forced to file a warranty claim online. Although I was able to schedule service, the earliest available appointment was 10 days later, on September 24. The technician arrived as scheduled and was courteous and professional. Within minutes, he confirmed that the motor had failed. Unfortunately, he did not have a replacement part and had to order one. He could not estimate how long that process would take, only that someone would contact me. A few days later, I received a message stating that the motor had been ordered and that delivery would take 4 to 6 weeks. Needless to say, my wife and I were extremely disappointed that a brand-new recliner failed after only 14 days of use. I attempted to contact customer service through text messaging, since speaking with an actual person by phone was apparently not an option. I requested that Living Spaces consider replacing the recliner rather than making us wait up to six weeks for a repair. I was told my request would be forwarded to the warranty department. Five days passed without any response. I finally visited the store in person to speak with someone directly. After explaining the situation, I was disappointed by the lack of empathy shown by the customer service representative. Customer service should involve more than simply reading account notes; it should include understanding the customer's frustration and attempting to help. I asked if a manager could review my request for a replacement recliner. The representative returned and told me that Living Spaces had already offered a resolution, specifically replacing the motor, and that nothing further would be done. To make matters worse, I noticed my claim had been marked as closed, although I was assured I would still be contacted when the part arrived. My issue is not just the defective motor. Products can fail. The real problem is how difficult Living Spaces makes it to get assistance. There is little to no human interaction, and the process feels heavily automated with very little concern for the customer's experience. At this point, all I can do is look at a recliner sitting in my living room with the footrest permanently extended and hope that the correct motor arrives within six weeks and that someone actually calls me when it does. Based on this experience, I have little reason to consider Living Spaces for future purchases. **Danny Rivera** ---

Such a cute gift shop in AZ! And they have everything from A-Z!! Pretty trinkets, cool decor,…read moreeclectic knick-knacks, seasonal gifts and many southwestern items. Plus a nice gardening section! I bought an adorable light up cactus. Tacky? Maybe but I love it! Pop on in and find a treasure!! Good prices and nice people working!!

The shop is organized and appointed with unique, beautiful clothing, jewelry, shoes and other…read moreaccessories making it an inviting shopping experience. Carol, the owner, helps you choose that just right outfit!

Okay Marshalls... I see you Haven't popped in forever but went with a friend and suddenly I'm…read morespotting legit brands I already use -- haircare, skincare, even press-ons -- all discounted. That little treasure-hunt energy is real again. Definitely one of those "just browsing" stops that somehow turns into a basket Not mad about it though... solid finds and I'll be back.

Stopped in here for a pair a shoes & I actually lucked out... found some Rothy's on clearance, gold…read moreones perfect for the upcoming holidays :) I'm not gonna lie I started browsing & nothing caught my eye but there's always a good selection when you have the time to find that one thing that jumps out @ you! Upon checking out the line actually moved very quickly which was nice because that's always a toss up! I found some healthy snacks to bring to work, protein bars on the lighter side... they always get you while you're standing in that line, never fails I'm always throwing something extra in my basket.

The selection and prices are unbeatable…read more Our sales person Lynn was fantastic. Listened to our needs and wants and helped us find the perfect living room set. We came back to find a sofa table and rug and Lynn once again came through for us. Great asset to her business and highly recommend to see her.

The salesperson, Monica, is amazing. She went above and beyond to help my husband and I find a…read morechair that we wanted to complete a set. Another salesperson told us they no longer had it, but after asking Monica a question, she ended up checking the system, and it showed that they still had it. She searched the store to find it, and find it she did. Monica is now our go to person for all things furniture related. Her customer service is top notch, which is hard to find these days. If you go into the Glendale location, ask for Monica. You won't be disappointed! Thanks for all of your help, Monica. We sincerely appreciate you! :)

Found out about Classic House through fb marketplace. They had a beautiful mirror listed for sale…read more Issac was so nice to talk to over chat but in person he was just a ray of good vibes! Charlie and Issac were really nice and welcoming! Definitely recommend stopping by to see their unique vintage items and as a plus, they do upholstery! Thanks you two!!

I took an old rocking chair seat to a local upholstery shop (Classic House in the Melrose District)…read moreto have the old spring seat recreated to not include the springs. That was yesterday. Today I was told it was ready! Charlie really got after it and I am so pleased with the result! If you have upholstery needs, I highly recommend this neighborhood shop with super personable guys!

Wow! What can I say. I went in yesterday looking for a dining set at about 6pm. I found what I…read moreliked, placed the order and was out by 6:30. Everyone was so kind. The gentleman working, advised it wouldn't be able to be delivered for about 4 days. We just said hey whatever you can do to get it to us earlier we would completely appreciate. Here it is the following morning at 7am and I just got a text that it was put on the schedule for today. Simply amazing! I would highly recommend them. Their quick customer service and willingness to help. Even down to the warranty they offered. $149 dollars, comes with a furniture cleaning kit and it's a 4 year no question asked. If they can't fix or repair we get a replacement. On top of that if I don't use the warranty in 4 years I get the $149 back on store credit! No other furniture offers this and it certainly is worth every penny especially having kids and pets! Thank you Del Sol we will be back!

I ordered a new bed frame and mattress. My experience at the store was very pleasant and helpful…read more The delivery gentleman were polite, neat, courteous, considerate and quick. I appreciated the communication as to their arrival. The only reason this is not. A 5 rating is dur to the miscommunication regarding the removal of the old bed and frame.

As it is, I'm generally a big fan of Ross. Maybe I just came to this location after they restocked…read moretheir inventory, but nevertheless, the store was packed with merchandise. I scored a classy pair of Calvin Klein dress shoes, some stellar kitchenware, and some mesh pants for running. I was disappointed to see that the selection for their ties and dress shirts were pretty bare, but I was satisfied enough with what I found that I'd return again. On a side note, as noted on Yelp, I don't think that a ROSS location exists across the street at 7333 W Thomas Road. If one does, it is really hard to find! So, just head to this one if you are near Desert Sky Mall. Also, watch out for beggars in the parking lot. I had a guy quickly approach my car as I parked it and was about the get out of my car. I locked my doors as a precaution (who knows if he had a gun and wanted my car) and had to relocate before going in to the store.

This place never has anything worth going in here for. Everything is typically picked over and…read moreoverpriced. The system they have in place to check your receipt as you exit is so tacky and a waste of time. The cashiers don't really want to work and it's just an overall waste of a store. Definitely need a revamp.

Marzena was an absolute pleasure to work with. Her attention to detail shows in our new roman…read moreshades in our master bedroom and bathroom. They turned out wonderfully. She even beat her expected delivery estimate. I didn't have to call and ask for updates she would call me before I had to. She also helped me pick wonderful fabrics to use that I am very happy with. I highly recommend working with Marzena if you want high quality beautiful window treatments or bedding!

I had an excellent experience with MB Home Decor! Marzanna helped me pick the right fabric,…read moremeasured perfectly, and followed through with expert installation. She was wonderful, super professional, and quick. I would highly recommend her

I really like this store and the pony beads from here are so good but the line to pay for your…read morestuff is really long and a bit slow and the charms are really cute and cool but they are a bit expensive so I don't get them all the time but overall the store is pretty good!:3

I went looking for carstock almost walking the entire store without luck. I asked a staff person…read morewho walked me over to an aisle I hadn't visited. I found what I was looking for and walked to check out to pay. There were two cashiers and a very long line of customers. Nope, not waiting. There were lots of staff on the floor but only two cashiers??? I suppose none of them are trained on the register. Score: Staff 5 stars Supplies 5 stars Organization 5 stars Register help 3 stars Shared parking spaces.