Went in over the wknd, Emely was so helpful, helped me select some great choices. Emely also helped me become a member, I valued her expertise, would def return. read more

Came in the other day to look for clothes for my kids, I was able to find a lot of great items thanks to the help of Amanda. She was very helpful, kind and patient. I have four kids and she was able to help me find something for each of them. Thank you Amanda :) read more

Had a great experience shopping at The Children's Place at Montebello! Emily was so helpful, so patient with helping me look for a certain size. Thank you Emily for being so kind! read more

Thank you Francia for your help.she was very nice and willingness to assist. You deserve a raise

Sam was super helpful. She guided me to the section I was looking for. She was very kind to me. Thank you. Will be coming back to this location due to the amazing customer service. read more

I went in the other day and Emely was super helpful. I got the clothes I needed for my cousin.

I was help by Frania. She was so kind, helpful, and professional. I had ordered the wrong color of pants and she helped me return them. Much appreciated. read more

The customer service was amazing. However, the store lacked a few of the items I need. The store was very clean and organized however, they had labels on girl items. The prices are always good however, the selections at this location we're not that good for the items that I were looking for. read more

The Children's Place - Children's Clothing Near Me - Montebello, California

The store provides excellent service and child-friendly products at reasonable prices.

i stopped by to buy uniforms for my daughter. I found what I need it. associate Lorina at Children's Place @ Montebello was very polite and helpful. read more

Francia was very helpful and patient. Prices were good after coupons. Good selection for toddlers.

I came in here to pick up an item I purchased online. They didn't have the order processed from the night before. The cashier figured out I must have checked off "send to store" instead or "pick up in store". Why the system doesn't correct it internally since they already have the item in stock? She brought out the item and she honored the online price. She explained if I don't pick up the online item it will be automatically be sent back and charge reversed. With that I was on my way. She was very friendly and professional. Not sure might have been the manager or lead. Store was clean and they were in the process of restocking. read more

Called to see if they carried a specific graphic tee I saw on their website. The employee who answered was very professional and took the time to check for me. They didn't have the shirt, but she was very thorough in searching and patient. read more

I am glad I still went to this location despite most of the reviews being negative! The store was super clean, the staff was friendly and offered help if need be! I'm not sure where all those pictures of the messy clothing came from but pay no mind! They even honored a sign they had displaying wrong price. Once I checked out cashier even offered us some sanitizer! Super friendly staff, cute and fairly priced clothing! Will be shopping here again! read more

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I wanted to exchange for a bigger size but one of the staff can't do it for me cuz I have no receipt. She can't give me store credit. I can't return neithet. What?! read more

This employee named Angela Is so unprofessional She charged me twice on my card.. And she gave me attitude Waited for an explanation for 30mns !!! read more

This is by far the dirtiest children's place store I have ever attended everything is on organized on the floors and dirty. The staff is extremely rude not to mention that they are low staffed and were unable to help with anything. read more

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I had ordered a few items online and had called the store to check on my items if they were ready for pickup because i never received an notification that they were ready- the lady i spoke to asked me when i ordered and told her that i ordered the day before and automatically assumed my order was not ready.... so i had asked if they could check if they had n e thing in the store that was all white shirt and they put me on hold to check and told me they did not. Ok? So im calling other places to find a white shirt cuz i needed it urgently. I finally find the email that stated it was in fact ready ......... way before i called to check if ready. So i go to the store to pick up and the lady brings me the wrong item as she is ringing me up telling me i have the wrong card- well of course its wrong u have the wrong items..... she finally brings me my correct items and i pay and leave. ALL THIS FOR MY ITEMS THAT I BOUGHT ONLINE THAT SHOULD HAVE BEEN READY FOR PICK UP Update: 9/17/19: came to return item, and ive been shopping here numerous times before. I didnt have my receipt but had the card i used to purchases items with, but cashier told me that even with a card its not guaranteed that i would be able to return ( with an attitude). Why not? I have my card ???? Rude customer service. I have worked in retail for years in the past and have never given any attitude to any of my customers- instead wanted to help them so they can leave happy. **alex is the person that helped me. read more

The manager at this store needs to be coached on her customer service skills. Won't be going back to this store, I'll drive a couple extra miles to get treated better and have a cleaner shopping experience. read more

Ummmm is this a swap meet or a children's store in a mall?!? I can't even see where toddler begins and ends. And I went on a Tuesday. Disgusting. Yup walked right out. read more

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The store is a total mess. One woman that was in there with me said that she was there the day before and it was like this and she left. She came back the next day and it looked exactly the same. It's very hard to find things in such a mess. I have worked retail before and you're not supposed to leave a store like that. It's is also very hard to navigate a stroller through the store. I found a few things and couldn't wait to get out of there. It is a shame because they do have cute things. I might have to try a different location next time or just stick with Carter's. read more

Horrible I wish I could give no stars! The employees were super rude did not want to help me at all. Told me to check the racks when it's clear in these pictures the store is a disaster. I took these pictures 1 month ago and forgot to leave the review. It was like I walked into a swapmeet and even that is more organized. I will be sending these to corporate. read more

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Poor customer service we have 7 people in line 1 cashier. One person came to help one and then left. read more

The Children's Place - 7 people waiting in line 1 cashier - Children's Clothing Near Me - Montebello, California

It's such a mess .you can't find anything .slow service and to top it off the cashier Lorena gave the worst customer service. I have years in experience in customer service and this lady had not one friendly approach . Cameras are everywhere I come here to shop for my kids all the time but she made me feel so uncomfortable. If you hire someone in a family environment store at least be kind ! read more

The manager Angela and the young girl working there are really rude and so quick to say I can't help you leave I can see why the reviews are so bad for this childrens place the customer service here is horrible to be frank besides the fact that there's a mess I called ahead of time on a Friday night for a snow set I had just received and I wanted to see if I could simply exchange it for a smaller size I asked many questions just to make sure I didn't waste my time going out there and yet I get there and still the girl proceeded to tell me that the tiniest tag wasn't on I couldn't do the exchange of course I'm frustrated that I had just spoke to her and she didn't mention anything about the tags having to be on I had the original receipt and we live in la so it was impossible for me to have been able to use it in one hour so I asked for the manager and that was worst she tells me quickly no we can't do anything and if you don't understand that than you need to leave never have I had someone be so dismissive about something that could have been fixed easily they sell childrens clothing it was a double jacket and overalls a toddler can easily tear a tag on accident so for them to be so inconsiderate is not right I called ahead of time because I wanted information on how to process a exchange the tags needing to be on is something that they should have expressed while I was on the phone telling them I would rush there to get it done I feel bad honesty because my daughter was so excited for the set but now after this I'm thinking I should just return everything and get my full refund and keep the one I have from Carters because the way they treated me as if I was the problem is not ok I was frustrated of course who wants to waste their Friday night driving to the mall in traffic only for the girl who u just spoke to tell u I can't help you at all read more

The Children's Place - This strap would be great if it was a clip to adjust like everywhere else has - Children's Clothing Near Me - Montebello, California

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The store is small but organize! The only thing is that the guy that was cleaning was using a lot of liquid to clean, that was a really strong smell gave me a headache. But other than that customer service was excellent and check out was fast! read more

The Children's Place - Uniform for school - Children's Clothing Near Me - Montebello, California

Terrible customer service. Assistant Manager Angela and Elia are rude and unprofessional.

Just purchased a $20 pj for my daughter ... she got home tried it on n tore rag off I noticed it's kinda tight so I called n asked if I can EXCHANGE only for bigger size and they are refusing even with Receipt!!! They said because tag is no longer attached Not even an hour ago we purchased this item ... WTH type of store is this!! I'm so done with the Children's Place closing my credit card from this place as well read more