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The Children's Place

1.8 (18 reviews)

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10 months ago

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4 months ago

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9 years ago

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4 years ago

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5 years ago

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7 years ago

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8 years ago

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8 years ago

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12 years ago

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7 years ago

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4 years ago

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9 years ago

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8 years ago

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11 years ago

The store isn't a large one, but this is the one I shop at if I do not shop online. The associates are always pleasant & more than helpful.

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11 years ago

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8 years ago

Love the store but not so much the employees. There's long lines and only one register open.

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8 years ago

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11 years ago

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Janie and Jack - Shopping for Baby J

Janie and Jack

3.2(18 reviews)
3.7 mi•Highland Village
•$$$

recently had a disappointing experience returning an online purchase at Janie and Jack…read more I bought four items for my grandson. One jacket was too big when I tried it on him, so I removed the tag but kept it with me, along with the receipt. Since these are winter clothes and the size was clearly too large, I wouldn't be able to use them anytime soon. When I went to return the items, the sales associate, Shaneen, told me the jacket could not be returned because the tag had been removed, even though I had the tag and the receipt with me. The interaction felt rude and unhelpful. She eventually said she would process the return "this time," as if she were doing me a favor, and even mentioned that I could speak to her manager, Kristen. She also did not review my receipt and refunded me based on the current sale price instead of the price I originally paid, which meant I received less money back. , I've been a longtime customer and have purchased many items from Janie and Jack. Unfortunately, this experience was very disappointing. Since they moved the location and Go Global took over the brand, the level of customer service seems to have declined significantly.

I had to pop in for a last minute gift. Glad I didn't pay attention to this low Yelp rating. The…read morestore was well-stocked and organized, and the sales associates were very friendly and helpful. I usually shop at the location near my home in The Woodlands, and am glad I found this Highland Village location near my in-town apartment. I'll definitely be back.

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The Children's Place - childcloth - Updated May 2026

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