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The Chicken Shack

2.9 (87 reviews)
Closed • 11:00 am - 8:00 pm
Updated 3 weeks ago

The Chicken Shack Chicken Wings Restaurant Photos

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5 piece chicken tenders with garlic fries!
Jan P.

Don the manager was so kind! He was very personable and friendly. The chicken is sooooo fresh and juicy!! The garlic Parmesan fries are to die for! This restaurant is on our rotation for sure.

Fried mushrooms, shoestring fries, chicken fingers, Nashville hot chicken sandwich

My fiancé and I came here expecting some fried food that wasn't much better than fast food but we were both pleasantly surprised! My chicken fingers and his chicken sandwich were hot, flavorful, and very juicy. We've stopped by before, but this was my first time getting a meal (I just got Mac and cheese balls last time. Which I highly recommend) needless to say, very impressed! We are excited to come back.

Chicken Sandwich
Eric J.

Firstly, there was literally nobody there in the middle of the day on a Saturday. Secondly, the best thing about this chicken sandwich was the bun, so kudos to Oroweat. Absolutely everything was store bought. The bun, hot sauce was franks red hot, the three jalapeños were straight out of a jar, and the one giant red onion piece, I'm clueless to how you even do that. The chicken was insanely over cooked. It had zero flavor whatsoever. I've seen other reviews that say this is the best chicken in the tri cities, I'd happily take three mcchickens for the same price over this again.

Itty bitty chicken wing
Jodi M.

The service was good, however, I won't likely be returning after my experience today. I'm not sure where they are getting their wings now, but they have to be from the world's smallest chickens. I've always loved their wings because they were fresh, good sized, and tasty. What we received tonight was more like a quail than a chicken wing. It's wing Wednesday, but these tiny wings sadly aren't even worth half of the wing Wednesday price.

Chicken tenders, garlic parm fries with medium breaded wings.
Donald S.

The best garlic parm fries I've ever had! Word of advice, if you order out, the fries may not reach you with their full potential. The chicken strips are big and juicy with the best breading; pair it with Cajun sauce if you like spicy with a good flavor. I should have gotten the Medium wings bare instead of breaded but they were still juicy!

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Popeyes Louisiana Kitchen - New Honey Lemon Pepper Wings

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1.5(45 reviews)
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This is good Popeyes location. The staff were extremely friendly and helpful, and the food met my…read moreexpectations.

Ordered $46.75 worth of food at this location in Kennewick. After I drove across town they…read moreindicated that they were having problems with their Popeye app. They could not see what we ordered. We quickly showed the cashier the credit card receipt with time and date then the manager also, they stated sorry we can't control the money you gave us, you need to take it up with cooperate. You are the fourth customer today with an issue BTW. Let's not shutdown our app lets keep running a broken product. Remember not our problem.... cooperates problem! Let me tell you that I payed your store with your address. To say sorry not our problem go away and spend two hours on the phone trying to recoup your funds, lets me know that you do not want my business or anybody that I share this with business. Nothing pisses me off worse than "It's not my problem it's cooperates problem" response. When you have proof of spending the money in hand and you are told go away, that is essentially stealing my money and/or my time. You guys screwed up.... It is your job to fix it not mine! When the franchise owner wonders why they are hurting, refer back to bad practices! Sure I lost $46 but he will lose a 100 fold I'm sure. They at least lost me as a customer forever. Now I need to spend my time to call, and hope to recover my money. Be assured I will make time to go write a few more reviews about this piss poor service! Sad thing is.... I used to like their food. I wonder if they have a Facebook account? Update: After exactly 16 emails and promised each time it would come off my credit card.... of course it didn't. I had to do a disputed charge with my holder. Such bad service!!! The only upside was the entire crew at my employment got a kick out of seeing if I could get back my money.

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The Chicken Shack - chicken_wings - Updated May 2026

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