DO NOT ORDER AHEAD. On 12/12/25, and 1/3/26 we placed orders for over 75-100 wings hours in advance. Both times the restaurant has not had our order prepared. Both times were for a birthday. Today, 1/3/26 my husband went in for the order and the staff told him ordering ahead doesn't mean it will be ready at the selected time. They don't go in that order, but rather by walk-ins. For the $250ish we've spent in the last two weeks, it has been a giant let down for our very scheduled life. This will be our last time order in from here. We will switch to BWW instead. read more

Wingstop - 1/3/26 Order - Chicken Wings Near Me - Richland, Washington

I have been waiting for 40 minutes, no server came to our table or the ones around us. I called ahead of time to ask about a wait they said no when I arrived there was no clean tables and the utensils they gave me weren't properly clean. read more

The BEST! I will be going almost every weekend from now on. Can't wait to try other food they have! read more

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Frustrating and annoying to pay for boneless wings for them to have no sauce on them. Laziness and carelessness is what it comes down to. read more

Wingstop - Hardly any sauce on boneless wings. Traditional were fine, boneless unacceptable. - Chicken Wings Near Me - Richland, Washington

I had the worst food poisoning from this wing-stop , it was so bad I had to go into the ER so please don't eat at this nasty place.

This place deserves a zero. You walk in for a 30 minute order and then they tell you 10-15 more minutes. The food is ok, but the ambiance is shows everyone as irritated. Skip the trip. read more

This place never gets food out in a decent time. Even if you order ahead of time with a specified pickup time they won't start your order until you pester them. What's worse, they'll have 10 people working at a time but half of them will just stand there looking at you. read more

i ordered my food before leaving home, it was supposed to be ready 15-20min i get there & they tell me 5 more min, 5 min past i go in and now they say 10 min, 10 min pass and my order is still not ready total wait for my dam wings was an hour!!!! horrible service! alot of people were waiting as well! read more

The boneless wings are most definitely the best. We ordered bone in a time or 2 ago and they were severely over cooked and dry, they also for got our vegetables. Lots of great flavors to choose from. read more

I highly recommend this Wingstop location. From the moment I walked in I was welcomed by the friendly staff. I placed my order and received my food before the quoted time. Couldn't be happier with my food, I always receive quality and great tasting wings. read more

My order #2702127148. The bag was light so when I got in my truck I checked it. It was 20 boneless wings & a large ranch short. I went into the store, the guy checked my order, and said "let me make that right." Rebagged the order and called me back up. I, in my haste, did not re-check my order. I got home and unpacked. I was still short a large ranch, but they gave me bone in wings. My order should have had 2 lg ranch, 15 boneless Chipotle rub, 15 hot honey boneless, 10 garlic parm boneless, and 10 hot honey bone in. What i got was 1 lg ranch 9 Garlic parm boneless 16 hot honey bone in 13 Chipotle rub boneless. That is 12 wings and a lg ranch short! AFTER being told it was corrected. I have had 4, consecutive incorrect orders. The last 3 i have called the store/manager directly. I have been offered nothing, no refund, no credit, nothing. I was told I can come in and get what was missed/incorrect.... but i live 25 minutes away, and they would not offer delivery or some other form like a credit. I am finished with WingStop at this point. Always late, always incorrect, never willing to make it right. Every order is between $80/120 bucks, I shouldn't have to check the employees work to ensure my family/friends get to eat what we ordered, at the same time, w/o having to make a 25 minute drive to make it right. read more

Should be a ZERO! Preordered 40 wing party pack a week in advance for Super Bowl with a scheduled pick up at 3pm. When I arrived about 50 people waiting. I was told my order would be ready in 45 min?? When we returned I was told another 20 + min wait. I requested a refund. Missed half the game. Not sure where the breakdown was and whose orders were being filled. Very disappointing since I was returning from a trip and this was my only food for a gathering. Never will return . Don't ever order for a party, you'll regret it!! read more

food was great i even got an extra wing but would've been better if this worker was wearing his name tag read more

Wingstop - Chicken Wings Near Me - Richland, Washington

Staff was very helpful explaining the difference between wing sauce choices Boneless Wings read more

Wingstop - the inside of a restaurant - Chicken Wings Near Me - Richland, Washington

They are such a long wait, but the wings are bomb so 5 STARS. I appreciate the online ordering.

Wingstop is one of our favorites. This time was different. The blue cheese sauces made in-house made my husband puke and "the other end" all day, so far. He missed work today and is sleeping right now. We went to our frig to look at the remaining containers of blue cheese, and it looks pressurized like they're gonna blow up. Obviously, the dressings were expired and were laid off on us and whoever else. Our nephew once told us that they tend to be stingy with them because the employees hate to make the recipe. To them, I say, "Do Your Job.You Now make more money than a contractor trade back only 5 or 10 years ago. I've owned my business for 27 years and minimum wage rivals the wage I charge. Be grateful and when you work, work well. We won't be spending 38 dollars on chicken nuggets and fries. read more

Waiting an hour for food is ridiculous and then finding out the idiot that took your order never gave it to the cooks is unacceptable! Do better. Plus the place is filthy! I should also add, Wingstop has always been one of my favorite places to eat, the chicken and fries are great but the service is horrible and it's going to be a hard sell to get my husband to go back after today. read more

Great Buffalo Wings. They're big, plump, and crispy on the outside. Better than the other guys restaurant. And their name is on the title. There's are dry and tiny. read more

Damn good chicken! On the higher priced side, but worth it. Great choice of glazes with some REALLY HOT sauces.

This location has always been my go to even tho I live 40 minutes away. It's super clean, fast and respectful service. Food hits the spot every time, my fries are always hot and crispy. I would definitely recommend the new sweet chili glaze if you're not allergic to the ingredients. read more

Took 3 hours to get my food, this is absolutely outrageous. I will not stand for this bull sh*! A anymore. read more

found this bug in our fries! so disappointed and disgusted! when my dad confronted the employee he said "oh that happens " never will i go there again! read more

Wingstop - bug in our food - Chicken Wings Near Me - Richland, Washington

Soooooooooo Yummy and Perfect!!!! Right now, October 2022, Wingstop is at the top of their game. The Lemon Pepper seasoning was delicious. The Garlic Parmesan was a little on the rich side, but definitely buttery and cheesy, melt in your mouth. The Spicy Korean was my favorite. My husband really enjoyed the Hickory Smoked BBQ. The chicken skin was perfectly crispy and the meat so tender. My husband said his cheesy fries were the best he had. The restaurant was very crowded (Kennewick), but we ordered on line, so we got our order immediately. The on line website has improved so much and offers an option in editing, so you get the order JUST the way you want. I would like to suggest that WingStop invest in a higher quality of Parmesan and that they offer a Jack Daniels BBQ wing. BTW, proud of the Mariner's !!! read more

Wingstop - Chicken Wings Near Me - Richland, Washington

What a disappointment. I tried to save time and not head to Kennewick for wings at my usual spot. Big mistake. I got my order to go since I was driving to Pendleton. I didn't make it to Oregon before I regretted eating at wing stop. Needless to say I had to stop multiple times. read more

My boyfriend and I got food poisoning last night. It was our last meal of the evening before we both woke up this morning feeling very nauseous. read more

cant seem to get order right. my poor dad never gets what he ordered because they have a hard time figuring out which ones have the bones in them. just ordered bone in today and of course all boneless. I understand it's a small hick up but if you want what you actually order, just go somewhere else. read more

Wingstop is a complete joke. They messed up the orders between me and another person, made me throw away the sandwich they gave me; and to top it off blamed the mishap on me. I was thrown for a curball when the sandwich that was supposed to be made for me; wasn't even cooked yet. I than proceeded to wait 20 minutes for the food they messed up on. Manager needs to take a step back and really rethink their approach to managing a store. I will never step foot in this establishment ever again, the floor is dirty and everyone had a stink attitude. 0/10. Never come here again read more

We drive all the way from Yakima at least once a month. Don't like Buffalo Wild Wings read more

Wingstop - Wing Stop in Kennewick on Gage. Awesome food and nice workers. Starve all day just to eat here. - Chicken Wings Near Me - Richland, Washington

I think they have above average wings. Better than buffalo wild. Might be a little more spendy but the decor is cool. Chill spot that is open late. Fries are good. Sauces tasty. And seem to always have left overs for lunch the next day. read more

Wingstop - Garlic parmesan wings! - Chicken Wings Near Me - Richland, Washington

Delicious food. People friendly employees. Managers who will work hard to make sure their customers are satisfied. Wingstop will work hard to right any wrong orders or anything misunderstandings. The wait is decent for the cost and price. As for the "Buffalo Wild Wings" more flavors isn't always better and the closest one is 3-4 hours from tri-cities. This side of the mountain wingstop takes the lead in the all wing addicts, and families who like to go out, relax have a beer but still have family time. read more

Wingstop - Chicken Wings Near Me - Richland, Washington

Used to be good. Before they hired lazy teens who ear air pods, clearly don't want to be there and mumble. You can't hear what they are saying. They can't use a register. Can't figure out how to make a simple substitution. I shouldn't have to repeat an order 5 times to have it screwed up. At least the manager asked if they could fix the order. Sure after waiting 20 minutes to get food we have and wait another 20 during a one hour lunch break. Clearly the current manager can't manage. The chicken was over cooked and dry, the fries soggy. Clean house and start over. read more

I couldn't get full off all the chicken skins so I'm going somewhere else where they serve meat. Not one drumstick in my whole order. The dos xx was that though read more

Wingstop - Chicken Wings Near Me - Richland, Washington

The wings are Always well done. The fries are amazing, especially with extra sauce. They sell Coke not Pepsi so that's a negative if you only like Pepsi. Amazing place with friendly staff. read more

Wingstop - Chicken Wings Near Me - Richland, Washington

The decor is old fashioned airplane stuff, and the chairs are comfortable. Wings or chicken strips are all they have, so you better want chicken here. Staff is really friendly. Even the folks back in the kitchen seem upbeat. The music piped in is upbeat, but not too loud. XM station. The door handle is a big fork, which I don't know how that fits in with the theme but made me laugh. Think it is left over from the previous place. You order at the counter, and drinks are self-refillable. I ordered the original hot. I would give it more of a medium hot, and their sauce is pretty much the generic hot wing sauce I could buy myself. Fries had good flavor but were not cooked quite long enough. I got blue cheese with my order. It was good, but had a different flavor, kind of like horseradish. No bad, but I think blue cheese purists might not like it. Overall, this place isn't too bad, but Hot Wingz on Columbia Center Boulevard tastes better, their fries are better cooked, and fries are refillable for free at Hot Wingz. Think I won't be back to Wing Stop, unless Hot Wingz closes, which I doubt will happen soon. Also, veggie sticks are extra, contrary to what someone said in a review saying Wing Stop was better than Hot Wingz. read more

This place has good mild wings not going to lie, but the way they deliver their fries is very sad. I didn't know they just put them in an uncovered plate and send them like that. I got cold, and saggy fries from here. I also asked them for tone ketchup and lets have into consideration that I had a plate of fries and 10 wings. They only sent me one package of ketchup and thankfully i had some more ketchup at home to use. And it's not to just make a big deal out of ketchup, it's because a good customer service is about giving at least enough sauce to AT LEAST put on all the wings. I don't hate this place, but I doubt I'd go or order from there again. I also thing that the whole fry in a plate without being covered should be changed because of COVID. It's just matter of health and consideration towards the customers. read more

asked for well done got it not even all the way done called and the manager said she remembers doing my order and they were well done , have pics of it still pink never going back . Got food poisoning not even 30 min after done eating. read more

Honestly it's overrated, it's good wings for a fair price I'd say. Maybe it's they're sauces that don't really stand out to me, I'm a buffalo sauce type of guy but here it's not what it should be. Pizza Hut has a better buffalo flavor, also they're wings are crispy which is different not bad but just different. It's relatively small location so it feels like you're sharing your food with the random next to you. I'd be back to try different flavors although the Cajun sauce was delicious, I'd like to try a different side with my meal even though I'd say they have the best fries. read more

If I could give 0 stars I would!!!! The worst customer service ever !!!! My food was cold by the time I got home witch I live 5 minutes from the location my fries were soggy too I spent almost 70$ on food and threw almost all of it away!!! I will say the corn was good! But everything else is trash!!! And when I come in to pay for my order and the staff is yelling at each other and rolling there eyes at one another is disappointing!! I will never waste my money here again !! read more

I'm not from here but i have to say, this is by far the best Wingstop experience I've had. Plump juicy wings and great service, what more can you ask. Note, it was just before closing and they were still smiling and delightfully pleasant! read more

I had been craving wings for a while and for some reason never been to Wingstop before. Decided to order some for delivery due to social distancing but after I placed the order through a third party app it was taking too long so I decided to go pick it up. The staff was so friendly and even made me a fresh order since my original order had been sitting for a while. I felt so bad that I didn't have cash to tip. A+ customer service and the food is just as good. Delicious, I got boneless wings and those Louisiana Voodoo fries oooo those are spicy but oh so good. Thanks Wingstop I will be back soon with an extra big tip next time! :) read more