When we came it was not busy at all, which to me isn't always a good sign but I was surprise by the taste of the burger and sandwich we had. Wait was no long at all, food came out fresh. They have a good variety of food to choose from burgers, tenders, wings and different side options. Portion size was not too crazy big. Not often do I see string fries but they were good. I really liked the Nashville Sandwich chicken was juicy and not dry at all. BBQ burger was good but I would ask for more BBQ sauce next time. read more

Great chicken! Biggest wings I've ever had and very tasty too. Service is great and takes a little time but that's because it's cooked fresh so I don't mind the wait. There is plenty of room to sit and eat. read more

Don the manager was so kind! He was very personable and friendly. The chicken is sooooo fresh and juicy!! The garlic Parmesan fries are to die for! This restaurant is on our rotation for sure. read more

The Chicken Shack - 5 piece chicken tenders with garlic fries! - Chicken Wings Near Me - Pasco, Washington

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The chicken we got was dry and inedible. We ordered 10 pieces and out of all 10 only 2 we were actually able to eat. When we asked the worker if they have this issue or we just got a bad batch, she pretty much told us to get lost. Would not recommend. read more

I really want to like this place but find myself disappointed each time I try it. Today I walked in at 7:30 to make a to go order and they turned me away because they said they couldn't get my food out before 8:00 and they close at 8:00. It was not busy. There were even folks walking in after me that they turned away. read more

This is probably our most favorite chicken spot. Chicken is always so good and love the shoestring fries also have recently got their sweet potato fries, also very yummy. Also love all the different sauce you can choose from. read more

The BEST chicken you can get from ANYWHERE. Way better than Caines or Chick fil a chicken. But holy crap answer your freaken phones and STOP CLOSING AN HOUR EARLY. read more

The food is amazing and I love their delicious chicken and the staff are great and hard workers and doing their best to get your food done and the place is really to hang out and has good selection of beers and can watch live tv events in special occasions read more

Fried Pickles are a 10/10 Next i'll try their chicken I like to start off with appetizers but these are very good read more

My fiancé and I came here expecting some fried food that wasn't much better than fast food but we were both pleasantly surprised! My chicken fingers and his chicken sandwich were hot, flavorful, and very juicy. We've stopped by before, but this was my first time getting a meal (I just got Mac and cheese balls last time. Which I highly recommend) needless to say, very impressed! We are excited to come back. read more

The Chicken Shack - Fried mushrooms, shoestring fries, chicken fingers, Nashville hot chicken sandwich - Chicken Wings Near Me - Pasco, Washington

Firstly, there was literally nobody there in the middle of the day on a Saturday. Secondly, the best thing about this chicken sandwich was the bun, so kudos to Oroweat. Absolutely everything was store bought. The bun, hot sauce was franks red hot, the three jalapeños were straight out of a jar, and the one giant red onion piece, I'm clueless to how you even do that. The chicken was insanely over cooked. It had zero flavor whatsoever. I've seen other reviews that say this is the best chicken in the tri cities, I'd happily take three mcchickens for the same price over this again. read more

The Chicken Shack - Chicken Sandwich - Chicken Wings Near Me - Pasco, Washington

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The service was good, however, I won't likely be returning after my experience today. I'm not sure where they are getting their wings now, but they have to be from the world's smallest chickens. I've always loved their wings because they were fresh, good sized, and tasty. What we received tonight was more like a quail than a chicken wing. It's wing Wednesday, but these tiny wings sadly aren't even worth half of the wing Wednesday price. read more

The Chicken Shack - Itty bitty chicken wing - Chicken Wings Near Me - Pasco, Washington

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The foods isn't that bad but the wait times can be longer and the food is also somewhat bland. I like it every once in awhile and it's fairly priced for the amount of food you get. My favorite item here is the garlic fries. read more

The chicken was bland, the jojos were very greasy. The service was great though and the onion rings were good!

Wonderful service and ambiance but the food was so terrible. The most disappointing food I've had in the Tri-Cities, and that's saying something. The chicken was way overcooked, dry, and hardly edible. Pretty bummed out. read more

Food has been great and to order each time we have been here. Dining and and carry out. Order at the counter. Get your own refills. Chill spot for some chicken and a beer. read more

Ordered food at 4:30 pm. Restaurant was empty but all but one table was dirty. Staff seemed nice but next time I probably will take my $90.00 some where else. Hope the food tastes good when I get home. read more

The best garlic parm fries I've ever had! Word of advice, if you order out, the fries may not reach you with their full potential. The chicken strips are big and juicy with the best breading; pair it with Cajun sauce if you like spicy with a good flavor. I should have gotten the Medium wings bare instead of breaded but they were still juicy! read more

The Chicken Shack - Chicken tenders, garlic parm fries with medium breaded wings. - Chicken Wings Near Me - Pasco, Washington

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The chicken tenders was sooo bland, and the burger was bland as well the only good thing was the baked beans. read more

The Chicken Shack - Chicken Wings Near Me - Pasco, Washington

If you want flavorless and greasy chicken then this is the place! The chicken was flavorless and extremely greasy. Disgusting honestly, won't be coming back. read more

Good food and just the right spice for a spicy chicken sandwich. The service was quick and the location was nice right off the highway

Food is great for a quick snack or late meal. You can't go wrong choosing from their menu. Service is quick and accurate.

Saturday at noon, 1 table and one guy waiting. The gal just said we are slammed. Then she disappeared and just peeled out to see if we were still there. So we just left, for the last time. Better options out there if you value customer service or being treated with dignity. read more

A friend of mine raved about the food here. I will say that the staff was very friendly and helpful, but unfortunately our food was just ok. There was so much salt on our food that I just could not seem to drink enough water to compensate. I will try again another time, but will not go out of my way to stop here. read more

Absolute worst chicken I've had in my life, tastes like someone warmed it up in the microwave.

The chicken Shack has the best chicken in Tri-Cities that I ever had. I definitely recommend it

Called ahead 2 days in advance and the order was not ready. Polite and apologetic enough and got to work on the large order but things got weird when I asked for drinks while we waited the 20 minutes for the order. Cashier said she had to charge for the fountain drinks and I suggested that she call the manager to get permission. She Walked away so I helped myself to drinks and cashier came out and told me they would not serve me at all if I did not pay for the drinks. Told them what I thought and left. Never going back. Restaurant was empty while we we there and now I know why. read more

One of the best chicken tenders I have ever had.. I would get again. Good food and quick service

Had this food delivered. The size of the chicken tenders was good. It kind of reminds me of Cane's. Good sauces. Sides were delicious. No complaints. read more

I guess you need to call in your order ahead of time. We wait 30+Min for 10 tenders and fries. Other orders went out for people that came in after us. Not again. read more

Decided to stop by and try this out. It's a new place in town I guess. I walked in and the first thing I noticed the place was nice and clean. Was greeted by the service whom was friendly and made some suggestions for my order. I ordered a combo meal which included three wings and chicken fingers with a side of fried (paid $1.50 extra for garlic fries). The meal looked better than it tasted. The chicken fingers had no flavor and the breading lack seasoning. It just tasted floury. The wings were decent but felt like it needed more seasoning. I regretted getting the garlic fries. It looked liked they dumped tons of oil on top. They were soaked in oil and not tasty at all :(. I also was not too impressed with the prices. Paid over $16 for the meal. I'm giving it three stars because I'm willing to come back and give it another chance, probably order a burger or a chicken sandwich. read more

The Chicken Shack - Chicken Wings Near Me - Pasco, Washington

Made to order and steaming hot! Generous portions of tender juicy chicken breast strips! Well worth the drive from Kennewick!!

Half the menu wasn't available. Chicken was tough and unseasoned. Beer bottles they served were dusty and and the Pepsi tasted like soap.

When we went in the place was empty. Placing my order I specifically stated I want the combo with 3 wings and 3 fingers. Which is 4$ more than the others I ordered. Got order drive home. Opening up the containers and my Order just contained 3 chicken fingers. Not to happy . I wasn't wasting my gas driving back there. But will now check every container before I leave. read more

We have been going to Chicken Shack since the first one opened in West Richland. I always eat the chicken strips and fries or baked beans, same for the rest of the family, so can't speak to anything else. We love!! them. Best fries ever. I always hate baked beans in a restaurant, but these are dynamite. We always look forward to a trip to Chicken Shack and recommend it to anyone. read more

Food here has been great. The tenders are great lately breaded and seasoned and juicy. I love the variety of sauces. The staff is always friendly. read more

Went there 2 times when they first opened in WR...never went back! Pricy and nothing was very good.

I wasn't expecting much more than what we get from the colonel, but this chicken was far tastier! Real chicken, and crispy delicious. And large tenders, compared to most fast food joints. The kid who loves horseshoes, loved the Buffalo chicken fries. read more

I was not impressed with the cleanliness of the place. The staff wasn't wearing masks which was still mandatory for restaurants at the time.

The customer service was almost nonexistent. Had to walk into the back kitchen to get someone's attention to get someone to help after waiting almost 10 min upfront. The food took about 25 minutes to come out and came out burned and smelled awful. I am pretty sure the oil that everything was fried in was a month old and never been changed and everything was fried in it. Very disappointing read more