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The Cheesecake Factory

3.0 (618 reviews)
ModerateAmerican, Desserts
Closed 11:00 am - 11:00 pm

Order The Cheesecake Factory Takeout or Delivery

The Cheesecake Factory American Restaurant Photos

THE CHEESECAKE FACTORY ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for kids
Outdoor seating

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Recommended Reviews - The Cheesecake Factory

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Asian Chicken Salad
David L.

It had probably been a decade since we last dined at Cheesecake Factory, but after receiving a gift card, we returned for dinner this week. The decor is unchanged, dining room is still loud and vibrant, and the menu is still enormous. And with so many options, rather than excelling at a certain cuisine, they continue to produce a lot of mediocre food. The crispy fish tacos are not crispy and contain very little fish, the Korean fried chicken is food court quality...more batter and gristle than meat. The Asian chicken salad is decent, but certainly not a good value. I could go another decade without a Cheesecake Factory meal.

SkinnyLicious Factory Chopped Salad
Kit D.

I love a good CF lunch - and I've been to this location a few times as I grew up going to the Natick mall. This last time I went with a party of 4 for lunch around 2:30pm on a Saturday, and the place was packed to the brim. We had a 20 minute wait but it was not a huge deal as they put us on the waitlist and we sat in a nearby furniture store and waited. Once we got there, we got seated in a booth and the waitress was super nice/funny, but the service was a bit on the slower side because they were so packed and seemingly understaffed. Regardless, I ordered my usual chopped salad, my girlfriend got the chicken lettuce wraps, and my other two friends got burgers. Everything came out tasting goods and they were able to accommodate allergies and requests with care. I'm typically a food court goer when I'm at Natick mall, but this is a great option if you want to mix it up.

When I told our server that there weren't enough toppings, she brought out some extra cheese sauce. The manager, without coming to our table to speak to me or look at our food decided that we would have to pay extra for more toppings. I then asked to speak with the manager. About 10-15 minutes later (I had to get up twice to find her), she showed up. She was extremely rude and abrasive, stating there was nothing wrong with the chips. Didn't even apologize for the wait. Here's the photo. I'll leave it for you to decide.

Chinese Chicken Salad
X M.

It is our first time to visit Cheesecake Factory at natick location. We came in on a Sunday evening. We were seated right away. We chose to sit outside. The food was delicious as always. The portion was generous. Our only complaint was the slow service. Maybe because we sat outside, we did to get much attention and had to ask for to-go box and check.

Benjamin K.

I've eaten at The Cheesecake Factory in the Prudential Center numerous times growing up, but it's been years since and probably won't write a review for it. I remember my family had difficulty getting a table, and they seemed short-staffed, which I realize happened all over during Covid-19. For the first time I ate at the Natick mall one, and it was a wonderful experience. They had a reputation for good but high calorie menu options, but for a bit now they've added a "Skinnylicious" menu with great choices. I ordered a sauteed shrimp, basil, tomato and lemon-garlic sauce with asparagus and angel hair pasta. The sauce was honestly fantastic, one of my favorite pasta dishes in a while, and it had 5 decently big shrimps. The portion was pretty perfect for what I needed and it's impressively low calorie. Our server, Hope, was great and very personable and informative. The atmosphere was very nice, despite some loud patrons, with a neat Southern European/Southwest (America) kind of décor. We also had peach bellinis, which were surprisingly like slushies instead of just regular liquid and tasted great. I highly recommend visiting Cheesecake Factory for the Skinnylicious menu especially, which has most every kind of food you could want on it.

It was very good.
Luisa C.

We really enjoyed our late lunch. Huge portions!, our server was good & friendly. We sat out in the patio, it was nice out.

Pasta da Vinci
Abigail C.

I made a reservation because I wasn't sure how busy a Monday night would be, but we arrived early and were sat right away at a nice booth. Our server, Mikhael, was very knowledgeable about the food & drink menus & great overall! The good was good too. We started with cocktails & nachos (way bigger plate of nachos than we thought, but they were really good). Definitely try the raspberry lemon drop too! For dinner we got pasta dishes and they were both delicious. We had tiramisu for dessert because it's our date night tradition & Mikhael helped us choose cheesecakes to take home for ourselves and family. It was also a little bit loud in there at first but as it got later it got more comfortable & the dinner time lighting is pretty dark but you get used to it... Thanks again Mikhael!

Carrot Cake
Jeff K.

Has two items from here: Meal recommended by fried: Spicy Chicken Chipotle Pasta (so good, would get anytime I go to a Cheesecake) Dessert: carrot cake (good, but I'd probably split it's huge)

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Ask the Community - The Cheesecake Factory

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I absolutely love fireside!! They have a great menu, super fresh ingredients, homemade sauces, and…read moregreat cocktails! The service is great - the staff are some of the nicest people around! It's such a cute spot - with a more laid back pub side and a more formal dining room on another side. It's such a great addition to the area!

We used to love going when it was the Sherborn in and also the Heritage. My wife has always enjoyed…read morethe food and atmosphere here. This was our first time going since it had opened as the Fireside Tavern. It is fair to say we were underwhelmed. My wife ordered a Dirty Martini and it had a lot of vermouth in it which is not the correct way to prepare it. For an appetizer we got the Calamari which was very good. Crispy and tender with delicious hot peppers added in as well. For the main courses we got the Chicken Piccata severed over Gnocchi which was good but nothing special. Gnocchi were a bit denser than we like. Our other main was the Seafood Paella. On the plus side it had a lot of seafood in it, mussels, Shrimp, Scallops and a white fish. All of the sish was cooked well and was tender and juicy. However it did not appear to be cooked in a Paella pan so you didn't get some of those bites of crispy rice and the seasoning was off it had no saffron or tomatoes like I am used to. It was more like a plain rice that they added peas, carrots, and red pepper. Just didn't taste like any form of the paella that I have eaten previously. Jenna our server was awesome and attentive but not overbearing. She was fantastic and made for an enjoyable evening.

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Our family had a wonderful dinner at Buttercup this week. Delish cocktails to start, I had the…read moreshrimp / saffron risotto with a roasted beet salad on the side and it was absolutely delish! Great service, fabulous food, and warm environs... will definitely be back!

This always pops up on Yelp, so we finally made reservations for our anniversary dinner…read more Disappointed they didn't do anything special or acknowledge the special occasion, even after replying to their survey post-visit. Server was nice but you could tell they were understaffed that night and sat too many tables at once. Once we sat done down and given water it took a while before our server appeared. The pacing was off and there were long periods between our order and apps, entree, and dessert. - bread service: kind of expensive ($13) for 5 pieces of bread and a dollop of each dipping sauce. Try just bread and butter for $6 - cornbread: delicious but small portion for $14. Also not a fan of the cutting board presentation - kids Mac and cheese: very cheesy ($12) - tiger shrimp risotto: ($34) good flavor but risotto was underdone - fried chicken: ($30) so crispy and cooked perfectly but had an odd spice in there like cinnamon? The star was the fried green tomatoes and the buttermilk ranch! Perfectly fried and crunchy while the tomatoes stayed firm and a very tasty ranch dressing! - dessert: warm cow sugar cookies were nice and warm sitting in butterscotch pudding, very cute! - the toffee in the butterscotch pudding ($11) was super crunchy, wish there were more cubes mixed in - warm chocolate brownie ($15) was missing the creme anglaise? Or the splatter of it was very small? I liked the open kitchen, high ceilings and farm2table concept but be prepared to spend $$$. Some street parking available and metered lot across the street.

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The Cheesecake Factory - tradamerican - Updated May 2026

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