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The Cheesecake Factory

2.8 (308 reviews)
ModerateDesserts, American
Open 11:00 am - 11:00 pm

Order The Cheesecake Factory Takeout or Delivery

The Cheesecake Factory Photos

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THE CHEESECAKE FACTORY ATMOSPHERE

What's the vibe?
Classy
Moderate noise
Good for kids
Happy hour specials

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Recommended Reviews - The Cheesecake Factory

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Farrell G.

Good ambiance. Nice servers. Very slow service. The food was good, when it finally got to our table. We've traveled with a group now twice here, on a week day, and they've been extremely slow. While they can seat quickly, the rest of it takes quite a lonnnng time.

The total amount we spent

This place was very expensive for just 2 people the waitress CAITLYN G was phenomenal she is the only reason this place gets a star she was very accommodating and very helpful now to the food we got the orange chicken and steak frites the orange chicken came out cold to start so we sent it back the manager(named JEWELS) came out herself and severed it too us and walked away however when we took a bite of the rice it was cold again we talked to the server and she said she was gonna see if they could comp it because at that point we were gonna send it back twice that's when the manager came out and gave us a whole new bowl of rice with an attitude and was just so unapologetic and didint even say she was sorry, now to the steak Fries, I cut open the steak and it was almost ice cold and I asked for medium rare and it was raw I asked the waitress if she could just put it on the fire some more that's when the manager came out and was like "that's how our medium rare comes what is it exactly your looking for" the steak was almost BLUE status so I respectfully said yeah if we could do medium that would be great however I was so fed up with the way she handled everything was ready to leave and asked if I could get my new food in a to go order so we get our Togo box and it's the old food I sent you back I was guessing it was a mix up because the manager (JEWELS) came out with my new steak and I said I think you guys accidentally boxed up my old order instead and I kid you not the manager goes (SO YOU DONT WANT THIS ONE) referring to the new one they had just made for me and I said yes I do but I don't want this old one and she snatches it from my hand this was such a bad experience the only good part about this dining was CAITLYN our server and I expressed to her how bad I feel for her Just an UPDATE I JUST GOT GOME WITH MY REMADE STEAK AND CUT IT OPEN THIS IS WHAT I GOT I spent 103 dollars on this

Warm Apple Crisp
Hillary B.

Cheesecake Factory used to be one of those places that was "special," then it quickly became a "dessert only" location. Of course the cheesecake is what you go for, right? Well, I thought- "let's try something different".... Yeahhhh BAD decision. I decided that the Warm Apple Crisp sounded great and (hopefully) prepared in-house.... UHHHH YEAH- nope 1/2 Can of Apple pie filling, covered with Nature Valley Granola (call it "deconstructed" if you want ) and a spoonful of vanilla ice cream. Gosh... we were celebrating a special occasion and this was just so unbelievably sad

Julianne A.

We visited this location on a weekend night and it was pretty crowded, but we were pleasantly surprised that the wait didn't turn out to be very long at all.  Despite how busy it was, the atmosphere was quiet and peaceful. Tip: 1st timers should note that what this place does best (Cheesecake) is in their name; I suggest you order accordingly ;-) Apart from the cheesecake, everything we tried during our visit was only AOK at best.  Fortunately, our server noted the fact that I wasn't happy with my meal and comped the cost.

Kids Kids' Spaghetti with Meatball

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4 months ago

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29 days ago

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1 month ago

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1 year ago

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4 months ago

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1 year ago

I love the Cheesecake Factory but this visit was extremely disappointing. The food was cold...

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3 months ago

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5 months ago

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3 months ago

It was busy but we got to sit right down. Service and food was great! Very different interior to the one I'm used to...very open

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1 year ago

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7 months ago

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6 months ago

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1 year ago

Delicious hot food with endless choices on the menu Friendly service and a warm ambiance.

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2 years ago

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3 years ago

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Ask the Community - The Cheesecake Factory

Do y'all do reservations?

Unfortunately, they do not accept reservations.

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I ordered the pecan pie and 7 layer bars. They were as hard a a rock. The 7 layer bar crumbled…read moreapart in dry pieces. The pecan pie bar was so hard I couldn't even put my fork into it. My husband ordered 2 cupcakes that were also dry and crumbly. I asked to get something different because they were not at all edible (unless I wanted to break a tooth). I chose the strawberry and chocolate chip cookies. Both were flavorless and underwhelming. Packaged store cookies are better than these. We went there for our anniversary and left extremely disappointed and out a fair amount of money. We ended up at Cheesecake Factory, which was superb as always. Will not go back. So dissatisfied and disappointed!

Updated review Flavor is amazing. The nightmare came was…read moretheir wedding cake, or almond, both cake and icing. The black and gold was chocolate with the same icing. I order most things for my kids events from here because I'm obsessed with the almond/wedding cake flavor. I'll keep ordering for everything too! I ordered the black and gold cake weeks in advance and tried to show pictures of it being a little more clean, decoration wise. That cake was chocolate with white almond icing. I don't care for chocolate (my daughter's choice) but I loved this one. I forgot to pick one of the cakes up Saturday (they're closed Sunday), but thankfully they called me and stayed open for me to rush there.

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Nightmare Before Christmas cake with wedding cake flavor.

The Ruffled Cup - Lubbock - Dino sugar cookies I ordered for my sons bday. All the kids in his class enjoyed them. Thank you!

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Store front

The Cheesecake Factory - desserts - Updated May 2026

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